for example this site https://www.mobbhhc.com/product-folding-toilet-seat-frame-mhftsf

for example this site https://www.mobbhhc.com/product-folding-toilet-seat-frame-mhftsf

Hello again,

You can click on the zoom icon to have the same effect. Or you can disable zoom like explained here : https://ibndawood.com/disable-product-gallery-zoom-in-woocommerce-3-0/ and you’ll have clickable image.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello Kevin,

Thank you for purchasing our theme and for reaching us. Please set the margin top value from Electro > General > Home v2 Sidebar Margin Top : https://docs.madrasthemes.com/electro/topics/theme-options/general/#home-v2-sidebar-margin-top

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for getting back. The links in our demo are dummy links and do not load actual content.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

i will appriciate if you show me a link where i can see the page design of you feature and onsale product .

Hello again,

Like I’ve explained we do not have specific pages for featured and onsale. You can create a regular page and use WooCommerce shortcode.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can use your favorite page builders to add to the rows. If you are trying to edit Visual Composer in home pages and the changes do not reflect, please check the home page options and make sure that you’ve enabled “Page Content”. Ref : https://docs.madrasthemes.com/electro/topics/troubleshooting/home-pages/visual-composer-does-not-work-with-home-pages/

You can uncheck the other blocks if do not wish to load them as well.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. To setup brands,

1. You will have to create an attribute and call it “Brand”.

2. Once you’ve done that you need to assign this attribute as a brand attribute in Electro > Shop > Brand Attribute : https://www.youtube.com/watch?v=siGBnK73EGM&index=9&list=PLYq0ehQTXpCROmA2eVQ8s7oHJRpp6Ul30

3. You can now add logos to the attribute that you’ve chosen as brand.

4. Once you’ve added your brand logos you can enable brands slider from Electro > Footer > Enable Brands Slider.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for getting back. I appreciate your feedback as well.

1. The issue with the WPBPage Builder ( formerly Visual Composer ) not supplying the latest version of flexslider. You simply need to replace the slider in WPBPage Builder ( formerly Visual Composer ) folder with the latest flexslider file from woocommerce. Please follow this step :   1.1. Copy contents of the file here : /wp-content/plugins/woocommerce/assets/js/flexslider/jquery.flexslider.min.js

1.2. and replace the copied content with the content of this file : /wp-content/plugins/js_composer/assets/lib/bower/flexslider/jquery.flexslider-min.js

If you are facing issues with this you can email our support and I can set up for you.

2. The tabs being repeated is “Extended View”. If you switch to “Normal” view it will appear with normal WooCommerce tabs.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us.

Visual Composer is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.

We provide support for Visual Composer and whenever a visual composer update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of Visual Composer.

Once you had updated your theme, you will have to navigate to Appearance > Plugins > Visual Composer and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install Visual Composer. This time you can install the latest version from the theme.

The same applies for Slider Revolution too.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

If you have issues with specific products please provide us with the URL.

The problem is not resolved There are products that show pictures naturally and some products do not show pictures like this product: https://amazonmoll.com/product/تليفزيون-سمارت-فل-اتش-دي-43-بوصة-الفئة-ال/

Hello again,

Thank you for your patience. I’ve resolved your issue by following this instruction :

​The issue with the WPBPage Builder ( formerly Visual Composer ) not supplying the latest version of flexslider. You simply need to replace the slider in WPBPage Builder ( formerly Visual Composer ) folder with the latest flexslider file from woocommerce. Please follow this step :

1. Copy contents of the file here : /wp-content/plugins/woocommerce/assets/js/flexslider/jquery.flexslider.min.js 2. and replace the copied content with the content of this file : /wp-content/plugins/js_composer/assets/lib/bower/flexslider/jquery.flexslider-min.js

You had copied jquery.flexslider.min.js to the folder but it should be copied to the file jquery.flexslider-min.js ( notice flexslider-min and not flexslider.min ). Please clear your browser cache to view the changes correctly.

​Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. It is possible to have another color but it will have to be custom coded and not available as an option.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The header you are using is Header v6 on Home v7. Header v6 has a margin bottom. If you do not want margin bottom please use header v8 which is the header for home v7.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/3afd2c516b066d353907df3aa3b43761

Replace line 12 with your own link.

Ibrahim, It’s working but I need 5 different links for every each icon.

Like this :

1 icon https://www.mastercard.us/en-us/consumers/featuresbenefits/securecode.html 2 icon https://www.visaeurope.com/making-payments/verified-by-visa/ 3 icon https://www.visasoutheasteurope.com/ 4 icon https://www.mastercard.us/ 5 icon https://www.mastercard.co.uk/

Please try this updated code : https://gist.github.com/ibndawood/3afd2c516b066d353907df3aa3b43761

Hello there,

Thank you for purchasing our theme and for reaching us. Static blocks and Product Categories need to be enabled from “Screen Options” on the top-right corner of Appearance > Menus screen. Ref : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#enabling-css-classes-field-static-content-blocks-product-categor

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WooCommerce by default does not have multi-vendor feature. I believe you should be using a third-party plugin like Dokan or WC Vendors to build your multi-vendor store.

The functionality you are requesting is fully handled by the vendor plugin that you are using. I suggest you to reach the vendor plugin developers regarding this, as they are in a better position to answer this question than us.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can use a plugin like this to replace dropdown with swatches. Ref : https://wordpress.org/plugins/woo-variation-swatches/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Are you asking to improve site speed. Here are our general suggestions to speed up your website :

1. Use PHP 7+ instead of PHP 5.x. This would increase the speed by at least 20%.

2. Use caching plugins like WP Rocket or W3T Cache to cache your server output.

3. Use a CDN like cloudflare to cache your static resources like JS, CSS and deliver those files faster.

4. Optimize all your images before upload. Images make up for more than 50% of your website’s size.

5. Consider using a dedicated hosting instead of shared hosting. We recommend Digital Ocean for unmanaged hosting and WPEngine for managed hosting.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

ok i send you an email

can you write me your emailadress that i can send you screenshot?

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Thanks, Ibrahim

Hello again,

You can upload the attachment to a image hosting website and post the link here.

Thanks, Ibrahim

Ok, please find four links: https://1drv.ms/u/s!AkRMCmJe9x_Xi4gzPg2g6Abtzi3qYw https://1drv.ms/u/s!AkRMCmJe9x_Xi4g1H96RVVihws2gvg https://1drv.ms/u/s!AkRMCmJe9x_Xi4g0YJ8jPXlEqn5F1w https://1drv.ms/u/s!AkRMCmJe9x_Xi4g2he9xMdJKywb2WQ Thank you

Hello there,

Thank you for your clarification. We are aware of this issue. This happens because of caching and the inability of owl carousel to draw the slider. This issue has long been fixed. Are you using an old version of Firefox ? Can you please clarify ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WooCommerce is the core plugin that runs the eCommerce for your website. It is highly unlikely that it is the cause of your website’s speed. Please check how quickly your shop page loads. Its a standard page.

Here are our general suggestions to speed up your website :

1. Use PHP 7+ instead of PHP 5.x. This would increase the speed by at least 20%.

2. Use caching plugins like WP Rocket or W3T Cache to cache your server output.

3. Use a CDN like cloudflare to cache your static resources like JS, CSS and deliver those files faster.

4. Optimize all your images before upload. Images make up for more than 50% of your website’s size.

5. Consider using a dedicated hosting instead of shared hosting. We recommend Digital Ocean for unmanaged hosting and WPEngine for managed hosting.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The feature you are requesting is called “Vendor Management” where different companies called vendors setup accounts and sell their products on your site.

Electro is a WooCommerce theme and it supports all the features of WooCommerce. However “Vendor Management” is not a feature of WooCommerce. There are plugins like Dokan, WC Vendors, etc that allow you to extend WooCommerce into a vendor management system.

The theme is compatible with Dokan and WC Vendors, and we provide basic compatibility support. However we do not provide support for its features or non-availability of features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

u can check the link to see what i mean, thanks!

but u need to add 2,3 product to compare first

Hello again,

Please copy : wp-content/themes/electro/templates/shop/compare.php into your child theme like : wp-content/themes/electro-child/templates/shop/compare.php

Replace line 45 from :

<h3 class="product-title"><?php echo esc_html( $product->fields['title'] ); ?></h3>

to :

<h3 class="product-title"><?php echo wp_kses_post( $product->fields['title'] ); ?></h3>

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim