Hello there,

Thank you for your interest in our theme. It is possible to have another color but it will have to be custom coded and not available as an option.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The header you are using is Header v6 on Home v7. Header v6 has a margin bottom. If you do not want margin bottom please use header v8 which is the header for home v7.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/3afd2c516b066d353907df3aa3b43761

Replace line 12 with your own link.

Ibrahim, It’s working but I need 5 different links for every each icon.

Like this :

Please try this updated code : https://gist.github.com/ibndawood/3afd2c516b066d353907df3aa3b43761

Hello there,

Thank you for purchasing our theme and for reaching us. Static blocks and Product Categories need to be enabled from “Screen Options” on the top-right corner of Appearance > Menus screen. Ref : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#enabling-css-classes-field-static-content-blocks-product-categor

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WooCommerce by default does not have multi-vendor feature. I believe you should be using a third-party plugin like Dokan or WC Vendors to build your multi-vendor store.

The functionality you are requesting is fully handled by the vendor plugin that you are using. I suggest you to reach the vendor plugin developers regarding this, as they are in a better position to answer this question than us.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can use a plugin like this to replace dropdown with swatches. Ref : https://wordpress.org/plugins/woo-variation-swatches/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Are you asking to improve site speed. Here are our general suggestions to speed up your website :

1. Use PHP 7+ instead of PHP 5.x. This would increase the speed by at least 20%.

2. Use caching plugins like WP Rocket or W3T Cache to cache your server output.

3. Use a CDN like cloudflare to cache your static resources like JS, CSS and deliver those files faster.

4. Optimize all your images before upload. Images make up for more than 50% of your website’s size.

5. Consider using a dedicated hosting instead of shared hosting. We recommend Digital Ocean for unmanaged hosting and WPEngine for managed hosting.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

ok i send you an email

can you write me your emailadress that i can send you screenshot?

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Thanks, Ibrahim

Hello again,

You can upload the attachment to a image hosting website and post the link here.

Thanks, Ibrahim

Hello there,

Thank you for your clarification. We are aware of this issue. This happens because of caching and the inability of owl carousel to draw the slider. This issue has long been fixed. Are you using an old version of Firefox ? Can you please clarify ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. WooCommerce is the core plugin that runs the eCommerce for your website. It is highly unlikely that it is the cause of your website’s speed. Please check how quickly your shop page loads. Its a standard page.

Here are our general suggestions to speed up your website :

1. Use PHP 7+ instead of PHP 5.x. This would increase the speed by at least 20%.

2. Use caching plugins like WP Rocket or W3T Cache to cache your server output.

3. Use a CDN like cloudflare to cache your static resources like JS, CSS and deliver those files faster.

4. Optimize all your images before upload. Images make up for more than 50% of your website’s size.

5. Consider using a dedicated hosting instead of shared hosting. We recommend Digital Ocean for unmanaged hosting and WPEngine for managed hosting.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. The feature you are requesting is called “Vendor Management” where different companies called vendors setup accounts and sell their products on your site.

Electro is a WooCommerce theme and it supports all the features of WooCommerce. However “Vendor Management” is not a feature of WooCommerce. There are plugins like Dokan, WC Vendors, etc that allow you to extend WooCommerce into a vendor management system.

The theme is compatible with Dokan and WC Vendors, and we provide basic compatibility support. However we do not provide support for its features or non-availability of features.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

u can check the link to see what i mean, thanks!

but u need to add 2,3 product to compare first

Hello again,

Please copy : wp-content/themes/electro/templates/shop/compare.php into your child theme like : wp-content/themes/electro-child/templates/shop/compare.php

Replace line 45 from :

<h3 class="product-title"><?php echo esc_html( $product->fields['title'] ); ?></h3>

to :

<h3 class="product-title"><?php echo wp_kses_post( $product->fields['title'] ); ?></h3>

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please copy : wp-content/themes/electro/header-mobile-v1.php into your child theme like : wp-content/themes/electro-child/header-mobile-v1.php and edit it.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thanks, i opened this and see something like * @hooked electro_row_wrap_start – 0 i was thinking it will be something like hmtl templates , i need to change mobile header positions like, logo first on full width, then under logo putsearchbox, then under i want to add menu icon with text OPEN MENU and next to this account and cart icons.

Hello again,

All our headers are built using actions and hooks which is the recommended approach. This allows for greater customisations. You can unhook the template tags you do not wish to have via your child theme and hook the ones you wish for into the mobile header.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi

Template 7 seems new

It has some problems on the homepage

Please solve the problem

Hello there,

Thank you for your interest in our theme. Unfortunately there are no current sale. Please clarify what the problem is with home v7, we’ll address it.

Thanks, Ibrahim

Thats worked thank you. Can I display this menu centre-aligned?

Sure. Please add this to Appearance > Customize > Additonal CSS :

.electro-navbar-primary .nav { justify-content: center; }

Thank you!

By default Wordpress does not allow you to upload SVG files. We should copy the file electro/templates/global/logo-svg.php into the child theme like electro-child/templates/global/logo-svg.php. After that we should paste our SVG code into this file.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Fix https://yadi.sk/i/3Mlt3cQuhMOKEg

Thank you. Will update this in our upcoming release.

how???

guide me sir

Hello again,

Its the same like building a page. Here instead of page you have static content.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello again,

Thank you for getting back. A theme plays no role in integration of a payment gateway and is outside of theme’s scope. Unfortunately we are unable to help you with this plugin integration. We also lack the understanding of WooCommerce Square plugin. It is better to reach out to the plugin developers as they are in a better position to help.

Thanks, Ibrahim

Thank you Ibrahim for quick response. It is working fine. I checked and tested credit card payment…

Glad your issue is resolved. Please do not hesitate to reach us if you have any questions related to our theme.

website: https://www.shopledlights.com

Hello there,

Thank you for reaching us. I opened your website and I don’t see any issues. Has it been resolved already ?

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, you can use two domains one for testing and one for production with the regular license.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim