1458 comments found.
Hi ,
Pre sale question :
can we merge different features as shown in the product page.1) http://janstudio.net/claue/demo/product/premium-shoes-clean-package/
I liked the way product images scrolls
2) I liked products tabs accordion under add to cart button
3) I liked thumbnail to be shown on the right of the products as shown in one of your demos.
Is it possible to merge them into one product page.
Regards, Shyam
Hi Shyam,
Thank you for interested in our theme.
1, 2. Yes, you can merge product tab to accordion below add to cart button with product layout 4 http://prntscr.com/mmkpxn
3. It need customize code for product layout 4.
Kind regards
Hi guys, im trying to use icon on the main bar but i couldnt…. how can i do it?
This is a great theme! I just wondering is there any possible to add some codes to disable page scale (zoom in/out) on mobile devices?
Hi,
Thank you for choosing our theme and your kind words.
You can disable zoom on mobile by copy file header.php in claue to claue-child and change code on line 13
<meta name=”viewport” content=”width=device-width, initial-scale=1.0”>
to
<meta name=”viewport” content=”width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no” />
Kind regards
Thanks for the quick reply. Unfortunately, this is now what I’m looking for. 1. We are looking for the solution under Responsive mode. Which means can not scale the page while viewing the “mobile look” of the page. After add the code you mentioned, we got a full PC look page on the phone.
2. The page still can zoom in/out after add the code.
Thanks
Hi,
Could you send me your site link to check.
Thanks
I just sent a message to you. Please take a look. Thank you.
Sorry the code covert to incorrect format.
Please try with new code
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" />
Please copy code on this box, doesn’t copy code via email.
Kind regards
Perfect! Thanks for the help.
Hi, Thank you for creating the beautiful theme and it looks fantastic.
My boss has purchased this theme for me to develop a project and I figured out I can’t remove the comment field by using below code in function.php in child theme. So, do you have any advise for me?? I don’t want to use display: none to hide it. Thanks.
function remove_comment_fields( $fields ) { unset( $fields[‘url’] ); return $fields; } add_filter( ‘comment_form_default_fields’, ‘remove_comment_fields’, 60 );
The theme which I am using is http://janstudio.net/claue/demo/ .
Oh, I figured out that I can edit in comment.php. Thanks.
Glad to hear you solve the issue. Feel free contact us again if you need more help.
Have a nice day!
Hi,
If I add an product via Quick Shop and click Add to Basket and then from the Mini Cart click View Basket. I get this screen:
https://prnt.sc/ml032tIs their a way to remove the green notice, with the View basket button, since clicking on it takes me to the current page / cart/
I hope you can help. Many Thanks
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.woocommerce-cart .woocommerce-notices-wrapper .woocommerce-message {display: none;}
Kind regards
Hi,
Thanks. From Home page and if you click on the button Add to basket and then view Basket. The message has been removed, thanks. However if you click Quick Shop from Home page, then add to basket and then view basket it has the message there. i.e “Water” has been added to your basket. (View Basket).
If if can be changed that you be nice also from Quick Shop. Thanks
Please change prev code to
.woocommerce-cart .woocommerce-message {display: none;}
Regards
Greats thanks for help me with this. Works great.
Hello, it says your theme is compatible with WC Vendors Pro, to what extent is this ? Have you created your own templates or is it using the standard ones that come with the plugin ? Thanks
Hi,
Our theme compatible with WC Vendors Pro but plugin not included with our theme. You can check demo on our customer’s site at https://www.consciouscrafties.com/
Kind regards
Hi,
On the Quick Shop page I would like to remove: Category: Basic https://prnt.sc/mkq1jgMany Thanks
Please add below custom CSS code to Theme Option > General Layout > Custom CSS
.content-quickview .product_meta {
display: none;
}
For the next issue, could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.
Thanks
Hi, Many Thanks for you help here. I will use your support link you provided now. Sorry for the overload of requests here, just need to take site live by tomorrow (15th Feb 2019) and I am working through some of the issues I have. You have been very prompt and kind with your reply and knowledge. I hope, I can get the same level of support and response from the link you provided from support.
Many Thanks again.
Hi,
I would like to disable the user from going to product pages.
1. I would like to remove the link to products i.e https://prnt.sc/mkpvplWater is linked. I would like to remove link.
2. On Quick Shop page I would like to remove the link – View details. https://prnt.sc/mkpx75 3. Also remove link on the Mini Cart for Products i.e Water https://prnt.sc/mkpxu54. On the cart page to remove link from
a. Image b. Product text (i.e Water) https://prnt.sc/mkpxu5Many Thanks
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.product-title a, a.detail_link, .jas-mini-cart .mini_cart_item a, .widget_shopping_cart .mini_cart_item a {pointer-events: none;}
.jas-mini-cart .remove, .widget_shopping_cart .remove {display: none;}
Kind regards
The links to image and Product description are still active, if they can also be removed.
thank you.
Hi,
Please change prev code to
.cart_item a, .product-title a, a.detail_link, .jas-mini-cart .mini_cart_item a, .widget_shopping_cart .mini_cart_item a {pointer-events: none;}
.jas-mini-cart .remove, .widget_shopping_cart .remove {display: none;}
Kind regards
The X
to remove the products do not have links. So cannot remove any products. I hope you can help.
Kind Regards,
Hi,
Please change code to
.cart_item a, .product-title a, a.detail_link, .jas-mini-cart .mini_cart_item a, .widget_shopping_cart .mini_cart_item a {pointer-events: none;}
Kind regards
Hi, In Mincart has cross on mouse over images however does not do anything. Also on cart page https://ipac.store/cart/ the cross X do not link or remove product.
Hope you can help
I’m sorry, please change code to
.cart_item .product-thumbnail a, .cart_item .product-name a, .product-title a, a.detail_link, .jas-mini-cart .mini_cart_item a, .widget_shopping_cart .mini_cart_item a {pointer-events: none;}
Kind regards
Many Thanks fixed the X, works in cart however in the Mini Cart, the image does mouse over with X however does not do anything, does not remove product. Hope you can help, Thanks
Please change code to
.cart_item .product-thumbnail a, .cart_item .product-name a, .product-title a, a.detail_link, .jas-mini-cart .mini_cart_item a:not(:first-child), .widget_shopping_cart .mini_cart_item a:not(:first-child) {pointer-events: none;}
Regards
Great, it works and your support is very much appreciated. Thank you
images on product when you see it on mobile don’t show correct. It should be show on a carrusel but instead it are shown in a vertical column.
Also taking into account the predominance of the mobile user. ITS very importan when the images are show in carrusel way the user have a reference and could know that there are are more imagen product. The normal solution in other themes and shops are the dots below the image. Please could you take this in count. Its a little detail but have a big effect on sales.
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.
Kind regards
Hi,
Can “View details” be translate ? I can’t find it in LOCO translate. https://upload.cc/i1/2019/02/13/nMSb9A.pngThank you.
Hi,
Please find plugin in Plugin > Add New > Loco Translate.
Kind regards
Hi,
“View details” are not included in the .pot file. So I can’t translate.
Thank you.
Hi,
Please go to Loco > Themes > Claue > Edit template > Sync > save and after that try translate again http://prntscr.com/mlekq6
Kind regards
Thank you very much.
Hi!
How can i add HTML content to the size guide image?
Kind Regards, Daniel M
Hi Daniel,
I’m sorry the size guide option it now doesn’t support Html content.
You can use this plugin https://wordpress.org/plugins/woo-advanced-product-size-chart/
Kind regards
Hi,
When an order is made, since we are dealing with donations (virtual items), Currently from: /wp-admin/edit.php?post_type=shop_order
The status says processing and the email I which is sent says order is being processed.
How can I change this to bypass this step and if the order is successful to go directly to status as Completed.
If in this case I need to edit the template: To override and edit this email template copy woocommerce/templates/emails/customer-completed-order.php to your theme folder: claue/woocommerce/emails/customer-completed-order.php.
I would like to edit however when you update the theme, I do not want to have these pages overridden. If I use your Child theme, to make the edits, please can you show me the method I need to use.
Many Thanks
Hi,
1. For order please follow this https://docs.woocommerce.com/document/woocommerce-order-status-control/
2. To override WooCommerce use child theme, please copy file to claue-child > woocommerce > emails > customer-completed-order.php
Kind regards
Thank you.
1. I used https://docs.woocommerce.com/document/automatically-complete-orders/ which is a free option and works well.
2. Thats great will use and have activated the Child Template.
Great Support
Support is * * * * * (5 stars)
Thanks
Hi,
My site is not showing as secure even thought I have SSL, it says connection is not secure. I believe there is an image linking to HTTP from your servers or Instagram images. How can I fix this?
Many Thanks https://ipac.storeThank you
Hi,
How can I remove the pop-up signup to newsletter on site?
Many Thanks
found it @ /wp-admin/admin.php?yith_plugin_panel&page=yith_woocommerce_popup&tab=settings
Hi,
Please deactivate plugin YITH WooCommerce Popup.
Kind regards
For SSL please edit link of footer logo and payment method images in Appearance > Widgets > Footer #1 and Footer #5
Kind regards
Thank you, that’s great and works, in deactivating plugin.
Thank you, that’s great and works. fixed SSL issue. Maybe a suggestion in next update to template all images can be in media library some other pages also have images from http. Thank again
Support is * * * * * (5 stars)
Hi,
Thank for suggest. Could you give our theme 5 stars rating at https://themeforest.net/downloads
Thank you so much and have a nice day!
Just done – Support is * * * * * (5 stars) – Thanks
Hi,
Within the /my-account/ page. How can I remove
+ Downloads link on left hand side.
In the text: From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.
How can I edit the text link to say billing addresses
instead of
shipping and billing addresses,
Many Thanks
Hi,
Please use plugin Loco Translate http://support.janstudio.net/forums/topic/theme-translation/ when you create new language choose English-US and find string “shipping and billing addresses” to change.
Kind regards
To remove Downloads link, please add below code to Claue > Theme Option > General Layout > Custom CSS
.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--downloads {
display: none;
}
Kind regards
Thank you, that’s great and works. plugin and code above.
Support is * * * * * (5 stars)
Hi,
Within /wp-admin/admin.php?page=wc-settings
I have set Currency options to be Pound Sterling (£), however on the site it defaults to Euro and has GBP in drop down.
I would like just GBP as the currency on site currently as default. How can I do this? Do not need EURO.
Many Thanks
Hi,
Please go to WooCommerce > Settings > General > Currency Option > and change default to GBP and after that go to Claue > Theme Option > Header > Currency Switcher > Off.
Regards
Thank you, that’s great and works.
Hi,
Is it possible to add a drop down on the products page / quick shot page. Below the ADD TO CART BUTTON. For example (drop down showing | SMALL | MEDIUM | LARGE ) and for this information to be passed through into the receipt for online and email ?
I hope something like this is possible. New to template, so far, love it. Thanks
However on your Dummy Data site, I have locally this page does not have color / size options just a link to image of charts (images)
If you can show me how I can get the options (color / size) on this page http://janstudio.net/claue/demo/product/grey-beanie/on my site. Many Thanks
Hi,
Please follow our document at http://janstudio.net/claue/document/#create-attributes and http://janstudio.net/claue/document/#create-product-color-swatches
Kind regards
Many Thanks, that’s great.
I have tried the links however I am looking to create a number of product pages (donation pages) which have as a drop down below or above the quantity selection, which have in the drop down i.e
Sadaqah Zakat General Donation
I would like to create a general attribute called Donation Fund and have these items within it. I have tried however ir appears in additional information https://ipac.store/donate/food/but not on a drop down above or below the quantity selection.
I hope you can help.
Many Thanks
Hi, How can I remove the links & headings
Size Guide Delivery & Return
from my product pages.
Many Thanks
Hi,
1. Please edit product Attributes tabs and check in “Used for variation” http://prntscr.com/mkczre
2. Please go to Claue > Theme Option > WooCommerce > Product Detail Settings > and remove Size Guide Image and Delivery & Return content.
Kind regards
Hi,
Thanks,
1. When I do that I get this: https://prnt.sc/mkp99hPlease can you help
2. Many Thanks that works very well.
Thanks
Hi,
Please add price for each variation of product in variation tab http://prntscr.com/mku8fu
Kind regards
Hi,
Thats great and works. https://prnt.sc/mkzyv3However instead of having them displayed like circles, can I have them in a drop down? Else is their a way I can have them spaced out so the writing is visible for each of the sections?
Many Thanks
Hi,
Please go to Products > Attributes > Donation Fund and change type to Select not color or label.
Kind regards
Thats great thanks. Works perfectly. Now just need to get rid of the text View details below ADD TO BASKET. I have opened a ticket as requested @ http://support.janstudio.net/forums/topic/remove-view-details/ and I hope this can be removed. Thanks again.
Our team replied you on this topic, please check.
Kind regards
Your team is amazing and resolved the issue, really appreciate your support in us getting the website live.
5 STAR SUPPORT * * * * *
Hello How can i have a nice slider on the homepage. What i have has the image in full size so its too pixelleted. i want to have say a slider of 6 products and 3 are visible in a 3 column single row format if you get my point. Should i use a plugin and which would you recommend?
Thank you
Hi,
Thank you for choosing our theme.
1. Please create slider with image’s width (1920×600) px.
2. Please use “Products” element of PageBuilder and follow these settings http://prntscr.com/mjr1jy and http://prntscr.com/mjr1vt
Kind regards
Thank you.
Hi, How can i increase the length of content given below the blog image on blog listing page before Read the rest link. here is the link – http://thecraftables.com/new-site/blog/
Hi, I have tried adding more tag into blog content but its still not working, kindly help with this
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.
Kind regards
Hi, I tried many times login with given link but it was unsuccessfull, kindly help
Please check this link http://support.janstudio.net/forums/forum/themes-support/claue/ i check on my browser it still work well
Hi,
need help moving add to cart and social under the pictures as shown here http://prntscr.com/mj5lt5
and on the right side the short description and the main description tab only.
also, on mobile how to http://prntscr.com/mj5oma change the plus and minus with arrows
Hi,
1. Please add code at https://pastebin.com/dMLd9fHR to claue-child > functions.php
2. Please deactivate plugin YITH Wishlist, and add below code to Claue > Theme Option > General Layout > Custom CSS
.holder:after {right: 25px;} .holder:after, .holder:before { -webkit-transform: rotate(-45deg); -moz-transform: rotate(-45deg); -ms-transform: rotate(-45deg); -o-transform: rotate(-45deg); transform: rotate(-45deg); }
Kind regards
Thank you so much best support so far in themeforest.
i think u missed this one request for the mobile, how to http://prntscr.com/mj5oma change the plus and minus with arrows
hi, sorry saw the mobile css code tried it, but doesnt work properly http://prntscr.com/mjfb3k
can you readjust to show the arrow fully and a little small in size?
Hi,
Please change prev code to
.holder:after, .holder:before {
width: 8px;
height: 8px;
-webkit-transform: rotate(-45deg);
-moz-transform: rotate(-45deg);
-ms-transform: rotate(-45deg);
-o-transform: rotate(-45deg);
transform: rotate(-45deg);
}
.holder:after {
top: 14px;
right: 19px;
}
#jas-mobile-menu ul li.open > .holder::before {
opacity: 1;
visibility: visible;
top: 17px;
}
#jas-mobile-menu ul li.open > .holder:before,
#jas-mobile-menu ul li.open > .holder:after {
-webkit-transform: rotate(45deg);
-moz-transform: rotate(45deg);
-ms-transform: rotate(45deg);
-o-transform: rotate(45deg);
transform: rotate(45deg);
}
Kind regards
hi, it shows up like this http://prntscr.com/mji285
Could you send me your site url, i will check and help you solve the issue.
Thanks
can i type the url here?
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve the issue.
Kind regards
Hello:
I wanted to let the theme developers here know that their theme is compatible with WP EasyCart, and can be shown on themeforest as such.
We are a popular WordPress eCommerce plugin and have a following of users and subscribers who look through our collection of themes, and we will add to this list your theme should be listed as compatible and tagged with ‘EasyCart’.
1. Simply mark your theme as compatible with ‘WP EasyCart’ and it should now be searchable by our users on themeforest. 2. Add a Tag to your theme with ‘WP EasyCart’ and it becomes even more searchable for our users.
Just let us know by replying here and we will add the theme to our collection and co-marketed to our users. We appreciate it and keep up the good theme work.
The EasyCart Team
Hi EasyCart Team,
Thank you for let us know. We added and mention your plugin to our theme description.
Kind regards
awesome, we added it to our collection as well, so our users can easily find your theme.
Thank and have great weekend!
