Hello,

Thank you for taking interest in our theme!

As you can see in the following screenshot → http://postimg.cc/Dmg6R7Fy this theme has been updated recently (June 6th, 2019)

Also, this theme is compatible with the latest version of WordPress.

Support Elated Portfolio part of Qode Interactive

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Hello,

In our latest theme update is included WPBakery 5.7. If you update our theme, then you’ll be able to update this plugin to version 5.7, too. For the version 6.0.3 we need to ask you to be patient until our next theme update.

Best, Elated

Hi, I have the 5.2.1 plugin version and it doesn’t work. I can’t install version 6.03 because it tells me that it’s impossible to install it. how can I do? I can’t create new pages without visual composer anymore.

Hello again,

Download a fresh copy of the theme and install it. You can upgrade your theme by following the guidelines from this article here → https://elated.ticksy.com//article/14314 Then re-install all required plugins. After that you will get WP Bakery 5.7 that we included within our latest update. That version (5.7) of Page Builder should be working just fine with the latest version of our theme.

We are constantly working on updating all our themes and compatibility for WP Bakery 6.0.3 will be added in our next update. But if you need an immediate update of any of the plugins, please submit a ticket on our support forum at https://elated.ticksy.com/ and one of our support agents will provide you a newest version.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

We have located your ticket #2033810 on our support forum. One of our support agents will answer your ticket as soon as possible.

Please continue the conversation on the ticket.

Thanks & Regards, Elated

Where in switch to change LAYOUT, after importing all ?

Where is switch to change LAYOUT, after importing all ?

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Elated

Hi,

Thank you for writing in. May we ask you to explain this further more? Thanks

Elated

LOL, sorry… I was searching something about blurred images in the main shop page but instead of place my query in the search field I placed it accidentally as a comment. Anyway, how (and where) can I improve the sharpness of the images in the shop, since even with the readjustment plugins I cannot improve them?

Ok, thanks for explanation. Please, check this article https://elated.ticksy.com/article/10839

Best, Elated

Hello,

Support agent has been informed, all your tickets will be answered as soon as possible.

Elated

Thank you very much for solving it so fast! Everything works correctly again.

Hi,

We’re glad to hear that! Perhaps you can rate our theme, if you like it

Elated

Hi,

Support agent has been informed, your ticket will be answered as soon as possible.

Elated

I tried reinstalling on earlyer version but not working i think the problem is your new update to the theme.

Hello,

You should simply deactivate and delete Elated CPT plugin and install new one, whose notification will come up in your window top.

If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.

Elated

Hello,

Thank you for taking interest in our theme!

We’re not sure how would you disable shopping functionality, but leave the shopping layouts. If you wanted your products not to be clickable, you could achieve that using a minor CSS attributes.

Elated

Thank you for your response.

You’re welcome. If there’s anything else, please let us know!

Elated

Hello,

The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.

You can read more about this here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

This is our online documentation for Vino theme – https://vino.elated-themes.com/documentation/

Elated

Hello,

Thank you for taking interest in our theme!

We included Mobile Header widget area for Vino theme, so you’re able to add a widget per your desire – https://www.screencast.com/t/WVQQ3zFRqiCz

Elated

OK, thanks for your response.

On the other hand I have one more question, seeing the preview … When I add products to the cart, I would like to change the shape of the image that appears in the preview of the cart widget. Would it be possible to put it in the form of a square or a circle? Could you help me change this later?

I attached screenshot to clarify it: https://www.screencast.com/t/xoPA5HoNNL

Thank you so much.

Hi,

Well, perhaps our customer support agents can help you achieve this using a simple additional CSS, since we don’t have a theme option for this

Elated

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

In the meantime, perhaps you can find the answer in our official manual.

Best,
Elated

Hello,

Thank you for taking interest in this theme! We’re glad you like it!

Our demos might appear slow, but this is only because we are showcasing lots of images with the highest quality. As such these images are not optimized and are making the load times higher. Also, our demo pages try to showcase all options at once, so you can see all the possibilities the theme could offer.

Elated

Hello,

Thank you for reaching us.

Divided header type doesn’t accept widgets at all, since widget areas for divided header type are not registered. You can use widget areas for Standard, Sticky and Full screen header types.

Elated

Hello,

Thank you for taking interest in our theme!

You could change portfolio single slug to restaurant, if that’s what you want https://www.screencast.com/t/oi8yCarsZFI

So, basically, instead of http://vino.elated-themes.com/portfolio-item/white-wine/ it could be http://vino.elated-themes.com/restaurant/white-wine/

Elated

Hello,

Thank you for taking interest in our theme!

In our Vino theme, we included “Side Area Opener” for desktop devices, that can be seen here http://vino.elated-themes.com/wine-shop/ which is actually a widget area that accepts any registered widget within a theme.

Elated

Hello,

Thank you for taking interest in our theme!

Our item is compatible with all WooCommerce official extensions that can be found here https://woocommerce.com/product-category/woocommerce-extensions/

If there’s anything else, please let us know.

Elated

Hello Olivier,

We update all our themes on a regular basis, there’s nothing to worry about.

Elated

When I installed the theme it came with outdated versions of revolution slider and something called wpbakery page builder witch isn’t as user friendly as visual composer.

So I went threw the comments and now understand that wpbakery is visual composer and the licences are included and hidden. My problem is that WPBakery only offers classic mode. I have blocs of code.

Hello,

We located your ticket with the same topic on our support forum and it has been assigned to our agent who is working on it and will help you asap.

Best regards, Elated

Hello,

Thank you for reaching us!

Yes, of course, all our themes are compatible with the latest WordPress release. If there’s anything else, we’re here.

Elated