13534 comments found.
Your theme does not work with reCAPTCHA (v3) and reCAPTCHA (v2). On other topics, all the works You have!. What to do? In reCAPTCHA (v3) even the icon on the site does not appear from Google.
Hi vaganovsasha,
Are you using this plugin? https://wordpress.org/plugins/google-captcha/
The v2 is working fine. We don’t test with the v3 yet. Can you share your site info so I can check it more carefully? Just email us to edusupport@thimpress.com with subject “vaganovsasha – Eduma Support”.
I found a pattern to this error. If you select “Blank Page”, the captcha works and the icon from Google appears. How do you fix this now? I bought your theme and it should work! The solution that you offer paid! How to solve the problem with your template. Why work here??? http://english-city.ru/landing/
Hi vaganovsasha,
https://thimpress.com/forums/topic/your-theme-does-not-work-with-recaptcha/Please continue discussing with us.
Hello, I just installed your theme and imported demo React. In that demo there is a purple overlay over the top slider. Can you please tell me where I can customize this? I am interested in changing the colors and transparency. Many thanks!
Hi janamucherl,
With the overlay we will need to use a custom CSS code. Please go to Customize / General / Custom CSS then add this code:
.thim_overlay_gradient .rev_slider li .slotholder:before {
background: #color1;
background: -moz-linear-gradient(left,#color1 0,#color2 100%);
background: -webkit-linear-gradient(left,#color1 0,#color2 100%);
background: linear-gradient(to right,#color1 0,#color2 100%);
filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#color1',endColorstr='#color2',GradientType=1);
}
Try and let me know.
Thank you very much for your help! I had to be more specific with the colors, but it worked. Thank you.
I have one more question – The top menu is not visible when you scroll down, only when you scroll to the top. Is there any easy way how to make menu sticky all the time?
Hi janamucherl,
Please check this code 
body #masthead.affix.menu-hidden {
transform: none;
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
}
Works perfectly. Thank you very much!
Dear, Admin
I need an example page as a whole and I forgot to ask for it from the beginning until my support period was over. Because the import demo options are always incomplete, like there are no dashboard pages for participants, register pages, and others. Not the same as the demo given.
Please, help.
Hi weeework,
Sorry to hear that. Let’s send me an email to edusupport@thimpress.com with subject “weeework – Eduma Support”. I will check your site more carefully and make sure it works fine.
can I use alipay payment gateway integrated with Stripe with the “Stripe add-on for LearnPress ” or will i need the woocommerce add-on as well?
Hi lukechows,
In this case you have to use WooCommerce addon. I can help you set it up, just let me know if you need any assistance.
ELEMENTOR PAGE BUILDER READY
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- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
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- And more than 14,000 beautiful website of online schools and institutions…
Good day,
I bought the theme two years ago, unfortumately, i wasnt able to use it before due to some reason, and now i decided to use it this time, and while using the eduma theme, i found out that the thim login and register is now working accordingly, i know my subscriptions was already expired, i hope you can give a chance to fix this once.
thank you and more power
Hi decerius,
Please send us a request to edusupport@thimpress.com with subject “decerius – Eduma Support”.
Can i use Ultimate Membership Pro (https://codecanyon.net/item/ultimate-membership-pro-wordpress-plugin/12159253) instead Paid Membership Pro add-on as seamlessly as PMP to auto enroll into a courses bundle?
All other membership plugins without special add-on will not fall into membership’s features list. Am I right?
But I want to set restricted access based on membership for some courses, and at the same time invisible in the membership’s features list!
Courses are custom posts, and therefore to completely hide them paid version of PMP or something like Ultimate Membership Pro needed. I got it right?
The paid version of PMP is much more expensive than Ultimate Membership Pro.
Thank you for your “totally free” PMP… Adieu my $297!
All we need is Ultimate Membership Pro add-on instead of the expensive PMP!
Hi artmobster,
Right now we don’t have integration with Ultimate Membership Pro yet.
With free version of PMP, we can do almost things with the membership system.
We will consider using Ultimate Membership Pro next time.
Okay. In this case, I am ready to buy LearnPress Pro Bundle. Next time.
Hi , but when add frontend to add course???? I buy this theme 2 years ago and you tell me that you add frontend course but is not added this important function!!!!!!
Hi fabiocammisa,
We build that addon. And our team is making sure it looks perfectly for our education themes. It will take some bit more time.
when???? Is 2 years!!!!
Hi fabiocammisa,
We are working very hard for this. Please wait for some bit more time.
Hello, I’m tring to update the last version of today of theme and plugins but I can’t access to mi admin dashboard anymore. there is some problem with them. Pls can you help to understand what is wrong?
I tried to upload mannually the eduma v4.0 and now I have all issues in the theme without I can access to settings. https://www.corsicucinaitaliana.com/ Pls check it
Hi ccristallo,
I have checked your site and it’s working fine. Please send us a request to edusupport@thimpress.com with subject “ccristallo – Eduma Support” if you have any further troubles. We will try the best to help you out.
Please renew your support time too. It’s expired.
Hello, yes it’s working fine in frontend but problem is that I can’t enter in backend. I sent you email pls check it
Hi ccristallo,
We are checking your case.
Can you say any specific dates when you will have a referral program plugin? Without it, the template for me almost loses its value (I think, as for many others)
Hi pandap,
Thanks for your concern. But right now we don’t have plan for that. I will let you know later.
Hello, please let me know where to find info to request a refund for the assignment add-on. I’ve tried to get help with this issue for a while and it seems the add-on does not work properly. Students can only see one assignment on all assignment pages.
Hi smoo218,
Our team is improving it. I really hope you can give us some more time. Just continue discussing with us in the forum ticket.
This template really is a headache, every time there is an update something fails. I do not recommend it.
Hi catecorp,
Sorry to hear that. I have seen your ticket was created 1 hour ago. We will continue discussing via the forum and our team will try the best to find out exactly the reason why and help you out.
Could you please check my ticket again? the problmes are still happends..thanks.
Hi catecorp,
Our team is checking…
Hello, you didn’t get back to since last week as you asked I send an email instead?
Hi 3rdfloordigital,
I have checked again. Your email was in the spam folder, I don’t know why.
Our team will get back to your case shortly.
Your support time is expired too, please consider renewing.
Hello, My HEADER and FOOTER were made on ELEMENTOR, how do I replace the HEADER and FOOTER in the EDUMA Theme?
Thank you!
Hi claudioradio1,
Please send me a request to edusupport@thimpress.com with subject “claudioradio1 – Eduma Support”
Hi,
We have used the theme for an in-house portal. I would like to hide select courses from the courses section. There are 3 membership types, the whole team, consultants and management. I need to enable the courses to be tiered i.e. the entire team can see basic courses to be completed by all staff, consultant members are the only people to see courses specifically for them and management are the only members to see other courses for them.
Is this possible? If not, is it possible to just hide certain courses so that we can keep them exclusively for consultants and management?
Thanks,
Hi joedrein,
We will need to discuss more . Please send me a request to edusupport@thimpress.com with subject “joedrein – Eduma Support”.
Hi,
I sent you a support request days ago but I’m still waiting for your answer. Can you provide me support ?
Regards,
Hi trandber,
Your support is expired. Please renew the support and join us in the forum.
Meanwhile please send us a request to edusupport@thimpress.com with subject “trandber – Eduma Support”.
hi I am getting the same error when i try to import the demo #002_SERVER_ERROR. Pls help.
Hi jihenergy,
Something wrong with the server, let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “jihenergy – Eduma Support”.
Your support time is expired, please consider renewing
I dont have that option https://prnt.sc/mmgit5 
I can do it. Change child theme to original
Hi TSG_Vietnam,
So you can do it now?
Yes, thanks. How to remove FB/Tweeter share on right hand https://thimpress.com/wp-content/uploads/2019/02/2019-02-18_005106.png
Hi TSG_Vietnam,
Our team is checking your case.
Hi, I am having a problem with loading my website before it was working nicely. since this morning the website gets stuck on yellow loading box screen.
Hi wickzi372,
Let me check your site more carefully. Just email me to edusupport@thimpress.com with subject “wickzi372 – Eduma Support”.
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