3847 comments found.
Hello,
I have developed any integration kit to integrate Tour Master plugin with “Instamojo – An Indian Payment Gateway”. I can offer this kit to your client at cheap price. Will you like to promote it on your page?
Regards
Gautam Garg
The Arrangers
Hello,
I am interested in your theme, which looks almost perfect ( 
! ) but I have a few questions before buying:
1- Are there any sorting options available or is it only filters?
2- Is there a functionality that allows the user to download some content from the site, the ideal would be in exchange for his email?
Or maybe there is a compatible plugin?
Thanks for your help and congrats for this great work ! Sarah
Hi,
First of all, thank you for interest .
1. Unfortunately, we don’t have any other sort option, we only have filters.
2. I think you will need use third party plugins to do it, because we don’t provide support for download file from our theme/plugin system.
GoodLayers Team
Actually you do. I bought the theme and found sorting options !
Regarding the “Related Tours”, by using the theme for years I am still quite confused what exactly the logical relationship with the current tour, is it related by keyword, location, or something else? If the “Related Tours” can be selected manually, that will be great.
Hi,
Sorry for the confused. The relate tour will sort by tour tags, please check it again.
GoodLayers Team
Great. THX
As i see last change was made on 28 February, but changelog is old, it is some Fake step? Any new updates?
Hi,
We don’t have new updated, I think Envato requirement update something in theme package information. Sorry for confused.
GoodLayers Team
Hi, I have some questions. 1) Is it possible for the customer to pay a deposit and pay the rest later using the system booking from their account on the website? 2) Is it possible to use only an enquiry form for the tour and then the customer would use the tour system to manage the payment after signing in? I would like to have the possibility to check the availability and then send a confirmation to the customer. So it would be great if he could pay later. Hope it makes sense. 3) I absolutely need to have the website in two languages so it essential for me to have a template which lets me do that easily, using WPML or at least Polylang. Many thanks in advance
Hi,
1. Unfortunately, it’s impossible to do at the moment, maybe we will update it in future update.
2. You can use only enquiry form but the customers can’t access booking system later, they’re requirement to booking it with an account to use payment system.
3. Our theme support both: WPML and Polylang.
Thank you for interest btw .
GoodLayers Team
Thanks. About n°2, I saw in the demo that the customers can see a pending payment, that’s why I wondered if they could pay later. So, basically they can only enter their account after booking? Is there any chance to book requesting a bank transfer so that they can register and upload the receipt of the payment later?
Hi,
The book and pay later option still requirement an account to do it, if they have register an account and use book and pay later, they will able to submit their receipt later.
GoodLayers Team
just to double check: I can put only the enquiry form and then I can reply to them via e-mail or whatever. Successively they can register and pay from their account. Or do they need to use a “book and pay” button to be able to pay? Thanks for your patience!
Hi,
Oh ok I got your point now. Unfortunately, we don’t have that feature. I think what you’re looking for is to approve customer before they can register and pay, right?
We are adding a new feature which won’t allow customer to pay before they get approval in coming big update but we don’t have feature to approve then they can register. The registration is opened, otherwise completely closed.
After enabling the Tour Schema structure on Tour Master, using a tour link and paste it on the Google Tour schema testing tool. Appears may warning. Do we have a fix on it?
Can you please provide screen shot of the warning? We will help looking into it.
last 2 years I so liked this theme due to its star rating was display in google search, I hope ratings and review will still display.
Hi,
Can you please clarify more about the issue? Not really sure what is that..
Hi guys,
Excellent theme, but I’m running into a slight problem. In the customer dashboard I’m not able to change the goodlayers email to our email address, nor the phone number. I simply cannot edit that page. Can you please help? Thanks.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello
In About us Page i can’t change the header picture of the man running and i can’t also delete ’’ Justo Vulputate Vehicula ’’
i did the changes in the right place but once i refresh the page nothings show up it’s like i didn’t do anythings
Please help me fix this problem
Thank you
Hi,
Please update our theme to latest version in your site then we can check it again.
Please update your site with our instruction below: https://goodlayers.ticksy.com/article/1893
Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B . Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b .
GoodLayers Team
I have already don it but still doesn’t change, the support doesn’t answer my questions please ig i can provide you my access information and make the chagments for me, this problem is very bad for your theme, why we can’t change the header picture and the phrase below ?
I saw your ticket and sorry for late reply in the ticket as yesterday we had a problem with it all day so it was delay.
But now, it’s back to normal. Can you please provide wp access and your site url in the ticket so we can check directly?
https://goodlayers.ticksy.com//ticket/1844773/Hi Team, I am constantly getting this message while trying to create or post on a ticket? It is not letting me post anything for any support. – https://drive.google.com/file/d/1aKnaa-X3CPAXtpDyU0C_iFtTlAQWSGfu/view?usp=sharing
Hi,
Sorry for the inconvenience, we will contact to provider to update it as soon as possible. Could you try Advanced and add exception then submit it again now?
GoodLayers Team
Hello Goodlayers, first, thanks for this awesome theme. Really good job. I write because the booking page suddenly stops works and I´ll to get some assistance if you can. In the booking page, when all the fields are filled, when choosing book now and pay later option, the page just goes up and don´t generate the booking anymore. I´ve no touched the code and the one plugin I installed was WP SMTP. Thanks for your help guys, best
Hi,
Please try deactivate/activate tour master plugin then check it again.
GoodLayers Team
Hi, You did not reply on support how to add payment gateway of instamojo and paypal on website.
Hi,
Sorry for late, I’ve replied for you now.
GoodLayers Team
hi, you did not reply on support, kindly mention me how to add payment gateway of paypal and instamojo on website,
Hi, can I also have a hotel bookings part in this theme?
Hi,
Sorry we don’t have that :/
Thanks for your interest by the way
Greetings.
We’re in need of your help.
We’ve read your message and took steps via screenshots, which you’ve sent us. The result is the following:
1) We’ve installed “Envato Market V.2.0.1. ; 2) “Text Box” opens for edit function, with already existing text in it (which was previously on the web-page). In “text box” edit save and exit functions still aren’t responding; 3) “News Letter” plugin is still not installing in plugins. It says, that we have already installed it, but there is not “News Letter” plugin in installed plugins list; 4) Today, the theme asked for an update, we’ve tried to update it, but unfortunately the installation failed; We’re once again sending you the screenshots of the following problems, which we’ve mentioned above.
Waiting for your reply.
Sincerely, your customer tourstravelingeorgia.com.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Greetings! 2 days ago you’ve requested us to send you a specific information and FTP data. We’ve send you all these information and there is no reply. We’re interested if you received our message?
Sorry not sure where did you send to?
I can see your ticket here only : https://goodlayers.ticksy.com//ticket/1906529/
did you receive the letter sent by this ticket?
I can see only two tickets from you. Another one was about a week ago. I didn’t get any login from you.
Can you provide screenshot of where we asked you please?
Hello. We’ve sent you screenshots several days ago. Did you receive them?
Sorry, not sure where did you send to? I can’t find anything in our email.
Also, I still see your tickets but without any screenshots. https://goodlayers.ticksy.com//ticket/1906529/
Hey Guys. BIG PROBLEM! Please help
Tourmaster plugin has crashed on the following site www.rideroma.it
Please explain what i need to do.
Hi,
Please provide wp-login and ftp information to: support.loc@goodlayers.com. I will take a look with my self, also please include the message in email so I can recognize you.
GoodLayers Team
I already did last night. Please check your mails from glenn@theredbicycle.org
You’ve been promising for MONTHS now that some “BIG UPDATE” is coming! When will this happen?
So sorry for the delay. We just passed the most difficult part of the update and we are moving much faster now. We also plan to put another new extend demo and a new main demo. It shouldn’t exceed next month
Hello there! how do I change the color of the ‘hamburger’ icon for the mobile menu? right now it seems to be white, and my revslider is also white so it isn’t showing. To be clear – I’m trying to change the menu icon’s color. Thanks!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
hi, i am not able to import the Slider, there comes an error,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I am trying to make change on top and bottom padding of main navigation and logo but i see that my changes on settings is not affecting after saving.
What can be the reason? My system status doesnt have any problem.
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
4. If still doesn’t solve, please provide wp access + site url through the form in our profile page so we can check.
Cheers!
