13531 comments found.
Hi, I posted a comment looking for help here last week, you said to email you but I haven’t heard anything yet? I also sent a chaser yesterday. The title was “joedrein – Eduma Support”. Can someone help?
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Eduma v4.0 Elementor Ready
I know, that my support time expired, but i am waiting for fixing bug more than 1 year. The problem is: after every updating your lms loosing correct russian translation (not all, but many) and i need to fix it myself every time. Then you will solve this problem ? Thanks
Hi pandap,
Some strings need to be updated. It’s actually not a bug, just an improvement for the language 
In this case, please make sure.
1. Your Russian translation stored in /wp-content/languages/themes/ (not /eduma/languages/)
2. You should use Loco Translate plugin. https://thimpress.com/knowledge-base/loco-translate-guide/ Just follow this guide.
hi ken,
just want to know if the PAID MEMBERSHIPS PRO ADD-ON FOR LEARNPRESS is a one-time payment or need to pay every year?
and want to know if i can install the theme in the other website?
thank you
1) I’d like to add a variety of information items to the “COURSE FEATURES”. I wonder how you can add it in “COURSE FEATURES”., and also, add it to the filter box. ex ) Provider / Entity / Country / Forum / Tags …
2) i want to add a button like “Subtitles”(multiple items) in “COURSE FEATURES”. And, I want to add the “subtitles” entry to the filter box on the course screen. * Subtitles ex) English, Arabic, French, Chinese (Simplified), Vietnamese, Japanese
COURSE FEATURES
Lectures 4
Quizzes 0
Duration 50 hours
Skill level All levels
Language Korean
Students 0
Assessments Yes
.............
Provider statwith
Entity statwith
Country Netherlands
Exam Final Project
tags Sustainability, Circular Economy, Design
.............
Subtitles English, Arabic, French, Chinese (Simplified), Vietnamese, Japanese
2)
Course categories
Backend (5)
CSS (2)
Frontend (2)
일반 (4)
IT & Software (2)
Photography (2)
Programming Language (5)
Technology (2)
Price
All (22)
Free (6)
Paid (16)
Provider
statwith1
statwith2
Entity
statwith1
statwith2
Country
China
England
Japan
Exam
Final Project
Final Exam
tags
Sustainability, Circular Economy, Design
Subtitles
English
Arabic
French
Chinese (Simplified)
Vietnamese
Japanese
Hi kk760105,
Please discuss more with us on your forum ticket https://thimpress.com/forums/topic/adding-items-in-course-features-and-entrys-to-the-filter-box-on-the-course-scree/ 
Hi! Pre Sales Question: Is it possible to take exams to the students or something similar with the theme? Thanks!
Hello,
after upgrading theme / learnpress the login popup now shows also a register popup which is creating HUGH problems on our website with hundreds of subscribers.
SORRY BUT WHY DON’T YOU TEST YOUR NEW VERSIONS?
I think this error is so evident that it’s impossible you didn’t notice it. Every time you release a version with bugs like this you create big problems to companies like us who sell courses online, and 99% of times there are bugs…..I don’t know what to think, we work in a different way here in Europe. It’s important to have a new update very soon…
Hi ipergraphic,
I am sorry to hear that. Let me help you check your site first. Can you share the site access to edusupport@thimpress.com with subject “ipergraphic – Eduma Support”?
Hello! Please, tell me – page reload after every answer in quiz – it is normal or it is bug on site ?
Hi,
For my needs this theme does not work. Is there any return policy i bought it two days ago? Could you please tell me what is the process?
Hi Subhankayan,
Please check our refund policy more carefully https://themeforest.net/page/customer_refund_policy
In your case, we cannot agree to your refund request. So sorry.
Hello, I bought you’s EDUMA theme one year ago and I’ll need the original versión at this time. Could you please tell me how I could get this copay. Best, Santiago
Hi Tonelli,
We will need to discuss more, please send me a request to edusupport@thimpress.com with subject “Tonelli – Eduma Support”.
THanks I just sent you an email. Best Santiago
Hi,
Sent support request by mail weeks ago now and still no replies.
Hi trandber,
We didn’t get the contact. Please email us to edusupport@thimpress.com with subject “trandber – Eduma Support”.
Your support time is expired, please renew too.
How can i disable the responsiveness of theme on mobile and tablets? We need it to be desktop view on mobiles too.
Well, we need to totally disable the mobile view on any phone or tablet. So as soon as viewer opens any of pages it will be a desktop view. How can we fully disable mobile view from our end?
Hi elimy,
We will need to make some custom code for this. Please email me to edusupport@thimpress.com with subject “elimy – Eduma Support”. We will discuss more 
After the learnpress update to V4 the login register popup displays both register and login forms very confusing. I have put a request on the forum this needs to be fixed ASAP Yet another bug!
Is there any update on this? No reply on the forum yet?
Do you only have one IT guy? my client wants to know when it will be fixed we are not the only one with the problem see the other comments like
SORRY BUT WHY DON’T YOU TEST YOUR NEW VERSIONS?
Hello, I’m having problems with “take this course” button, when the user (unlogged) clicks on it, nothing happens. This started after the last wordpress/woocommerce update, what can I do to solve it? I would like that when clicking the user was taken to the registration page. Thank you
Hi brunodini,
I have checked again and the system is still working fine. Seems there is a conflict somewhere on your site. I will need to check it more carefully. Please send me a request to edusupport@thimpress.com with subject “brunodini – Eduma Support”.
Hi, I just installed the theme and Kindergarten demo content. I currently offer only face to face courses in my institute and I was expecting to have courses page that is similar to Kindergarten demo courses(i.e. that have “Register” button instead of “Buy this course”). So please help me fast. I need to finish my website in 2 days.
Hi satan977,
Let me take a look at your current system. Please share the site info to edusupport@thimpress.com with subject “satan977 – Eduma Support”.
Hello,
A few weeks ago I moved my website from Dinahosting to SiteGround. After that, I noticed that when I open the website in CHROME FOR ANDROID, the roboto font looks ugly. However, it looks good in Mozilla Firefox. I didn’t have this problem when I used Dinahosting, so I think that this is related to the website migration. Do you know how to solve it?
Thank you in advance.
Valeria
Hi Valeria,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “ValeriaBianca – Eduma Support”.
Your support time is expired, please consider renewing.
Hi, I sent you an email two days ago because last week you customised my CSS to solve the problem with the roboto font but the problem persists. Please let me know as soon as possible!
Hello, before renewing I would like your team to solve my problem considering that the font of my website changed completely after they customised my CSS.
Could you please tell me what you mean with “our team is gonna check your site SHORTLY”? They sent me an email one week ago and then disappeared without solving my problem.
I’m still waiting..the Eduma team changed my CSS, so now the page looks very different, and then they disappeared!! As you can see above, I sent you the first message one month ago!!
As I explained in my emails, after you added the CSS for the font, all my texts are in bold. Could you just remove the BOLD from the texts of my BLOGS, please? https://blablalang.com/blog/ – https://blablalang.es/blog/ – https://blablalang.it/blog/? Thank you
Hello, could you remove the BOLD from the texts of my blogs as I asked you one week ago please?
Hello, could you remove the BOLD from the texts of my blogs as I asked you two weeks ago please? I would like to remind you that the font changed after you added a CSS for it.
Hello, could you remove the BOLD from the texts of my blogs as I asked you a few weeks ago please? I would like to remind you that the font changed after you added a CSS for it.
Hi is this totally responsive for mobile and web? i am planning to get it
but in mobile view menu is not working
Hello, How to remove the button (GET STARTED)
Thank You!
Hello, how do I update my theme? He is outdated.
Hi icone4,
Let me check your current system first. Seems it’s too old. Just send me a request to edusupport@thimpress.com with subject “icone4 – Eduma Support”.
Your support time is expired too, please renew 