Hello iadimarco,

There are two themes in main download zip file, one is parent theme and another is child theme. If you want to do any custom changes like adding custom css, changing php code etc. then you can install child theme otherwise you can install only parent theme “kidsworld.zip”.

Video tutorial for parent theme setup : https://bit.ly/2UxRyZ4

Video tutorial for child theme setup : https://bit.ly/2Q8MsBW

Thank you.

Hello webcreatyvia,

We added minimum required pages in one click demo install because approx 80%+ buyers has less server response time ( server timeout ) issue and creates error during import process. Please contact us via our profile page contact form ( https://themeforest.net/user/softwebmedia ) so we can give you both contact pages content in reply email.

Thank you.

Hello shiraleibowitz,

Plugin author changed plugin name “Visual Composer” to “WPBakery” so both are same and WPBakery drag n drop page builder is included with the theme.

Hello shiraleibowitz,

You can add slider loader from Admin > Slider Revolution > Slider Settings > Right sidebar – “Layout & Visual” > spinner.

You can change slider background color purple (from “Appearance” ) to white so slides will display after slider loading. ( Admin > Slider Revolution > Slider Settings > Right sidebar – “Layout & Visual” > Appearance )

Thank you.

Also text says PSD version is not allowed for security reason, which is the version logo designer suggested I use. Do you have recommendations on which version to use and how to adjust the size. Thank you.

Hello shiraleibowitz,

1. You can refer this support answer to increase logo size : https://goo.gl/kBfQ7T

2. PSD file is photoshop raw file where you can save as png or jpe. Export as a png version of logo and upload it from customizer. Video tutorial : https://www.youtube.com/watch?v=X40MhMT8pso

Thank you.

Hello shiraleibowitz,

Go to Admin > Settings (left menu bottom) > Reading > Front Page Display – check “A static page” option

Reference video : https://tinyurl.com/y33nvrsu

Thank you.

Hello shiraleibowitz,

Slider text animation is created with images.

You can edit header slider images

Admin > Slider Revolution (left-bottom menu) > Click on “PreSchool Home” thumbnail from slider thumbnail list to get slide edit page.

If you want slider text image PSD file then we can sent you in reply email. Please contact us via our profile page form ( https://themeforest.net/user/softwebmedia ).

Thank you.

Got it! Thank you!

Hello webcreatyvia,

You can refer all steps to create mega menu from below details.

1. Unzip main downloaded KidsWorld-v2.5.5.zip file and go to folder…

2. KidsWorld-v2.5.5 > Help-Documentation …

3. click on index.html

4. Go to Table of Contents > #6 Create Mega Menu – steps with screenshot

Thank you.

Hello webcreatyvia,

Sub menu color set automatically with Main menu links color. You can edit it from Admin > Customizer > Advanced Styling.

Video tutorial : https://bit.ly/2Dpkg8U

We suggest you to install one click demo to get all basic pages and theme features : https://bit.ly/2UxRyZ4

Thank you.

Hello davet15,

You can drag n drop widgets in footer column 1 to 4 in admin > appearance > widgets page. Please check footer column “4” is selected in Admin > apperance > customize > footer options > widget footer > footer column.

If both are perfect then please send your website admin login details from our profile page contact form ( https://themeforest.net/user/softwebmedia ) so we can check and fix it.

Thank you.

Hi rperrydesign,

We are updating our hosting server and it will be live soon.

Thank you

Hi rperrydesign,

Server update is finished. You can check preview site now. ( http://kidsworld.premiumthemes.in/ )

Thank you.

Hi gtanalorena,

You can edit “Discription’ tab title and hide extra heading by adding below code in Child Theme’s functions.php file. Replace “More Information” text with your text.

add_filter( 'woocommerce_product_description_heading', '__return_null' );

add_filter( 'woocommerce_product_tabs', 'myname_woo_rename_tabs', 98 );
function myname_woo_rename_tabs( $tabs ) {

    $tabs['description']['title'] = __( 'More Information' );

    return $tabs;

}

Child theme setup tutorial : https://goo.gl/feiB62

Thank you.

Hello, the theme and plugin are updated. I send you the logins.

You can see that Visual Composer and the page options does’t work. https://screencast-o-matic.com/watch/cqn1lw3GcL

Hello Nick,

We replied your email with test button and WPBakery page builder page classic editor. Everything is working perfect.

Thank you.

Hello eneimam,

Please send your website admin login details so from our profile page form ( https://themeforest.net/user/softwebmedia ) we can debug issue and fix it. ( it looks php version issue ).

Thank you.

Hi transilience,

Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check the issue and fix it.

Thank you.

Hello v_letta,

Please refer this video tutorial for one click demo install : https://goo.gl/gvTGnN

If you want 100% clone demo site content then you can use demo XML file which is inside demo files folder of main downloaded zip file. 100% clone required fast internet speed and more server response time so we added only required pages in one click demo install.

Thank you.

hello, I didn’t understand the last sentence ‘so we added only required pages in one click demo install.’ – what do you by that?

Hello v_letta,

One click install will install all demo pages like video tutorial : https://goo.gl/gvTGnN

Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can show you one click demo install like video tutorial link.

Thank you.

Hello v_letta,

You can refer this tutorial for missing style.css issue : https://help.market.envato.com/hc/en-us/articles/202821510

Thank you.

Hi Tim,

Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check google map settings of contact us page admin.

Thank you.

Hi emmanuelblanchard,

Please use Themeforest User-Id from which you purchased this theme and send support question to verify.

Thank you

Hi, we have a problem with the admin interface. Menu sub-items do not appear during hover. When I’m in themes in wp-admin, when I click on a theme, it doesn’t open for me. The customizer also doesn’t work – nothing appears in the left menu. It looks like the error will be in jQuery – see picture.

Can you help me with this?

Hi Lukas,

Please update “Pre School Shortcodes” plugin with latest version to fix the issue. If this step doens’t help to fix the issue then please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so I can check and fix the issues.

Thank you.

Hi Thanks, I’ve updated the “Pre School Shortcodes” and it’s working so far. For a temporary fix, I had the “Enable jQuery Migrate Helper” plugin installed, but I already removed it and everything works. Have a nice day.