638 comments found.
also wondering when the next update will be available – I’ve got all kinds of Woocommerce template files that are out of date.
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.
Regarding the WooCommerce status, it’s a rather usual information. It came out of the WooCommerce latest update and once you imported our demo content, the old WooCommerce demo product templates were pulled and that is causing the information to be displayed.
Fear-not, however. This won’t affect yours or the work of the plugin and the end user won’t experience any difficulties whatsoever. If this really bothers you and you want the message to dissapear forever, you may want to refer to this article https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/ for a detailed explanation on how to update old template files.
Select
Hi there – I purchased the Bodega theme back in 2015 and have not updated my site since, recently I started to add some new projects and are running into some CSS issues. How may I purchase the support for this theme without having to repurchase the actual theme itself?
Hello,
You can find all about extending item support here – https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Select
Hello, is there a possibility to change the size of the navigation icon in the full screen menue. It’s a bit to small…
Thanks!
Hello,
Thank you for reaching us!
Go to Select Options > Header > Header Button icons and select size for your full screen opener icon – https://www.screencast.com/t/M3JwoxzYaal
Select
Hi, I keep getting 2 URLs in the header pointing to the demo site:
<link rel=”shortcut icon” type=”image/x-icon” href=”http://demo.select-themes.com/bodega17/wp-content/themes/bodega/img/favicon.ico”>
and
<link rel=”apple-touch-icon” href=”http://demo.select-themes.com/bodega17/wp-content/themes/bodega/img/favicon.ico”>
- how can I remove or change these?
Thanks!
Hello,
Please navigate to Select Options > General > Settings > Favicon Image and upload your own image here. That should take care of this.
Best, Select
Thanks for your response, that did the trick!
You’re welcome.
Hello, what are plans for your next Bodega theme update? My site is reading critical vulnerabilities for Woocommerce (stored cross-site scripting). I need updated plugins for Layer Slider (v6.8.1), Woocommerce (v3.5.5) and WP Bakery (v5.7). Please let me know if you have an update already, or if you can send me updated plugins mentioned. Thanks
Hello,
We’re currently working on a theme update but don’t have a precise time frame set. Thank you for your patience. In the meantime, you can email us at support@select-themes.com with your purchase code and we will provide you with the latest plugin versions.
Best, Select
Hey guys, did something change on the cross sells when you put out the last update? We just noticed that the cross sale products are not showing on mobile phone. It does show on computers. Please help
Hello,
Can you please provide your page link?
Thanks, Select
Is there an email address I can send this to?
Hello,
Thanks for that. Can you please describe this a bit more? From what we see, these products are showing up on mobile: https://www.screencast.com/t/cCcRo5BarksC .
Thanks, Select
Actually, that’s related product. Cross products show in shopping cart. so if you add that product and then go to shopping cart, on the computer, you see the cross products. If you use phone, then you don’t see it
Hello,
Can you please provide a screenshot of this section?
Thanks, Select
Hello,
We received an email from you. We will reply to you via email.
Select
Hi, i want to use the design of the portfolio page but instead of having porfolio items i want to add photos from the media library and have a custom text & link for each photo.
Hello,
For theme help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you. This dashboard is for pre-purchase questions. Thank you for understanding.
Best, Select
Hi, we’ve been using this code to display the cart on mobile but since the last update, it doesn’t work anymore
@media only screen and (max-width: 420px) { .shopping_cart_outer { display: block; } }
Can you please?
Hello,
Can you please provide your page link?
Thanks, Select
ah I fixed this my removing the code and putting it back on. thanks
Great, thanks for the update!
I have tried to include a google map via WP bakery and it’s not showing up. on the console it says
Uncaught ReferenceError: google is not defined at initializeGoogleMap (default.min.js?ver=4.9.9:1)
any ideas?
Hello,
Please note that you need to generate a Google Maps API key and paste it in Select Options > General > Google Maps. See: https://developers.google.com/maps/documentation/javascript/get-api-key .
Best, Select
Thank you very much for the quick response! it worked like a charm
You’re welcome!
Hello,
Is AMSTERDAM theme build by WP Bakery Builder right?
Thanks
Hello,
Yes, all of our demo sites were built with WPBakery.
Best, Select
Hi Guys,
is it possible make equal height with the last version of this theme and the last version of visual composer? or is there a way to do it? I think that this is a really important functionality. Many Thanks
Hello,
You can use the Select Elements Holder shortcode for the purpose of creating equal height columns.
Best, Select
Hi, can you please answer this question again? it is 2 years old and screencast links are not working. Thanks!
“Hi, Is it possible to hide home slider on mobile, and display a single image instead. I tried with css, but I managed only to hide the slider and not to put a static image instead Thanks Michal”
Hello,
Please note that you can now hide or show content on mobiles using WPBakery, by editing the column that contains it: https://www.screencast.com/t/j1C05vtcKh9m .
Best, Select
Hi, but the slider is set as short code, in the page options. How can i do to remove it in mobile site? I mean remove, not disable it using css and display:none. Thanks in advance!
Hi,
Then you should insert actual LayerSlider shortcode on your page and act according to the instructions above.
Select
Hi, after updating, i cant see images. there are in html generated, but with width=”1” height=”1”. Any ideas?
Hello,
This is not familiar to us. Perhaps the theme wasn’t updated properly. Please see: https://select.ticksy.com/article/9557/ . If you need further help, please open a ticket at https://select.ticksy.com/ with your admin access and one of our support agents will take a closer look.
Best, Select
The guide “How to upgrade Visual Composer plugin to latest version?” in the FAQ didn’t work. WordPress didn’t ask me to download the WP Bakery Page Builder.
Hello,
If you don’t see this notice, then there are probably no new versions available to update. We will include the latest version of WPBakery in the next theme update. If you wish to update sooner, you can email us at support@select-themes.com with your purchase code and we will supply you with the latest WPBakery.
Best, Select
Hello, I have updated my website to Wordpress 5.0 but now I can’t modify my pages because visual composer is no longer working. When will you release an update with the updated plugin? Thank you Marzia
Hi Marzia,
If using WordPress 5, you should install the Classic Editor. Please see this article for more info.
In the next theme update, we’ll include the latest version of WPBakery, which is compatible with the Gutenberg editor.
You can also email us at support@select-themes.com with your purchase code and we will supply you with the latest WPBakery version.
Best, Select
My hosting provider is doing a php upgrade to version 7.2 – and I want to make sure this theme is compatible. Please confirm.
Hello,
Yes, our theme is compatible with PHP 7.2.
Best, Select
Greiderevent.com. items in the select slide on mobile do not center. Is there a quick way to allow this? Thank you!
Hello,
Please, open a ticket at https://select.ticksy.com and include your site URL with wp-admin access. Our support agent will check this closer and try to help you there.
Best, Select
Hi, I posted a ticket in support (which I still have paid for) on Monday and have yet to hear back. You’re attention to my ticket will be much appreciated. I upgraded to the lastest Bodega and none of my styling is showing even though the options are still all selected in the dashboard. Thank you.
Hello,
Sorry for this delay in response. Your ticket is assigned to our agent who is currently working on it and will reply to you asap.
Best, Select
Hello!
How can I get my slider (from Select Slider) fully responsive? I want my slides to look the same on my computer, iPad and other mobile devices. At the moment I’m not able to see the entire pictures on iPad and iPhone, only part of them and the text. It does not look nice. Here the example: https://mevosteo.com/test1/Thx for your help!
Hello,
Please try to paste this code in custom css field (Select options > General options > Custom css)
@media only screen and (max-width: 768px){
.carousel,.qode_slider_preloader,.carousel-inner>.item{
height: 360px !important;}
}
@media only screen and (max-width: 480px){
.carousel,.qode_slider_preloader,.carousel-inner>.item{
height: 240px !important;}
}We hope it is what you’re looking for.
Best, Select
Or maybe there’s something to change inside the slider settings?
[no_slider slider=’home-slider’ auto_start=’true’ animation_type=’fade’ slide_animation=’6000’ height=’670’ responsive_height=’no’ responsive_breakpoints=’set1’ background_color=’’ anchor=’’ show_navigation_arrows=’yes’ show_navigation_circles=’no’ navigation_position=’default’ content_next_to_arrows=‘’]
Thx again!
Marie
Hello again Marie,
Try to remove this pattern image, too https://www.screencast.com/t/MrIs1Yrq And if you are still facing with any issue, open a ticket at https://select.ticksy.com/ and include your site URL with wp-admin access and our agent will check this closer.Best, Select
Ho yeah!! It works perfectly now! Thank you soon much! (again! 
Glad to hear this 
You are welcome!
Having the strangest issue with the sticky header making the page jump and jitter on scroll… http://chargerconstructionofflorida.com I’ve changed all kinds of settings with the header but no change. Any ideas?
Hello,
Please open a ticket at https://select.ticksy.com/ with your WordPress admin access and one of our support agents will inspect this on your end.
Thanks, Select
Hello, what would you recommend for size of the video place holder in the select slider? something that displays well on all devices orientation. I was going to guess but curious if there is a recommended width and height. Also, do any of your other themes allow for the video to play on mobile within select slider? Thank you much! Love your themes!
Hello,
We are using videos in HD size in our demo sites 1080p (1920×1080 px)
When it comes to select slider, video is disabled for mobile devices, because HTML5 is not supported in all devices. So, you’ll see video preview image instead.
Glad to hear you like our themes Thanks
Select
