13530 comments found.
Hi, how to add an ‘add to cart’ button here? http://prntscr.com/mle5s5 so my student don’t have to see the course description but direct to cart/checkout, how to do that?
Hi yudhafebrian,
I will need to check your site more carefully. Please continue the email discussion 
Hi ! If I bought this theme, Can I still sell Course with Learnpress and Woocommerce ? or Should I buy woocommerce addon separately ?
Hi sulokutty,
Fortunately WooCommerce addon is included in the theme package , so you don’t have to pay more 
Hi, How do I remove options like “Gradebook, certificate, orders, wishlists, Quiz Results, Passing grade, progress etc” from User profiles.
Thanks
Hi ridbay,
Do you still want to use those features in backend and only remove those info in User Profile page?
I want to remove it from users profile as it is not needed right now, I want it to be in the backend..
2. My websites loads too slowly with this theme, how can I increase the speed?
3. How can I make curriculum items non-clickable?
Hi ridbay,
Please send me a request to edusupport@thimpress.com with subject “ridbay – Eduma Support”, we will need to discuss more.
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check out these amazing Education WP WordPress LMS’s sites from many schools and institutions around the world:
- Centro Aleman Queretaro – Online Course for Learning German http://centroaleman.mx/
- Scholarship Council – Empower future generations (in United Kingdom) https://scholarshipcouncil.com/
- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
- Queens Elite Academy – De Parvis Grandis Acervus Erit http://queenscanada.com/
- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 14,000 beautiful website of online schools and institutions…
Good day! Question before buying-will the theme continue to be updated? The last update was made 21 December 18, and now 14.02.2019.
Hi Elana,
Of course we will
Our team is adding Elementor Page Builder integration. The new update will be released in next 1 week
Good day, why mobile menu stopped working? I updated only WP and Eduma theme
Hi ozkrk,
Please try to clear your browser cache and check again. Let me know.
I clear Autopzime cache, WP Rocket cache and the Cloudflare cache, but nothing help… :/
Hi ozkrk,
Please share the site info to edusupport@thimpress.com with subject “ozkrk – Eduma Support”. I will need to check your site more carefully.
Your support time is expired, please consider renewing.
Is there a chance to get it for Joomla?
Sorry Sai-Fon, right now it’s just for WordPress 
Hello, the course still shows as enrol even when customers have paid?
You always have to manually add the student to the course
Hi 3rdfloordigital,
We don’t have to do that. Let me check your site more carefully. I think it’s cached. Please email me to edusupport@thimpress.com with subject “3rdfloordigital – Eduma Support”.
Your support time is expired. Please consider renewing support.
I am unable to get an answer on this, are any other customers having trouble with the assignment add on?
Hi smoo218,
We are trying to find the conflict and solve it. I really hope you can give us some bit more time.
I need to install Google recapcha V2 because of hundreds of spam registrations.
Everything is up to date and I have installed the plugin you advised on themeforest Google Capcha by BestofWebSoft.
The Google Capcha does not show in the login / register popup we are using Recpatcha V2. I have tried using the shortcode in the popup widget and also enabling the captcha this just uses your 9 + 4 version which is old and does not stop spam registrations.
Can you help????????
Hi pastichedesign,
Our team is checking your ticket on the forum.
Hi As you suggest google recaptcha to prevent spam user registration. But after installing it I found that it is not working with the registration form. It does not show any field for captcha but when submit it shows You have entered an incorrect reCAPTCHA value. How do I will fix it?
Thank You
Hi Ashirul,
Let me check your site first. Please send me a request to edusupport@thimpress.com with subject “Ashirul – Eduma Support”.
Your support is expired, please consider renewing.
Good morning
I am not logged in with the Uuario who made the purchase of the Theme, I am just your Webmaster and need your help (my superior made the purchase and I don’t have your access and I need to solve a problem). I want to add new fields to the REGISTRATION FORM, I want to add: City / Phone / Studies / and more fields
Hi InforComWeb,
Please discuss more with me. Just send an email to edusupport@thimpress.com with subject “InforComWeb – Eduma Support”.
Thank you
I already sent it, I expect a prompt response
Hi InforComWeb,
Our team will get back to your shortly
1) I’d like to add a variety of information items to the “COURSE FEATURES”. I wonder how you can add it in “COURSE FEATURES”., and also, add it to the filter box. ex ) Provider / Entity / Country / Forum / Tags …
2) i want to add a button like “Subtitles”(multiple items) in “COURSE FEATURES”. And, I want to add the “subtitles” entry to the filter box on the course screen. * Subtitles ex) English, Arabic, French, Chinese (Simplified), Vietnamese, Japanese
3) The filter function is not being applied on the course screen, I wonder how to handle it.
Hi kk760105,
I have seen your ticket in the support forum. We have some questions regarding your request. Please continue the forum discussion
Users keep getting the message “Invalid username or password. Please try again!”. Hi, I have registered new members to the theme so I can test the layout. I have included multiple emails of my own to use as test students and everything seemed to be working fine yesterday, I had logged in on all the accounts and had no problems. But now, when I try and login, I keep getting the “Invalid username or password. Please try again!” warning. I am creating a site for someone to use as an internal portal. I have made them the instructor of the courses so they can see the progress of the staff and I have changed the front page to only be accessible to people who are logged in, when they then log-in, I have changed the re-direct to be to the ‘log-in’ page rather than ‘wp-login’ page as it looks a lot more user friendly. These are the only changes I have made that I can think may be preventing users logging in, but I really don’t know.
Would you be able to help me with fixing people logging in please?
Hi joedrein,
Seem like there is a conflict. Let me check it out. Please email me to edusupport@thimpress.com with subject “joedrein – Eduma Support”.
Hello ThimPress,
I really need your help, i have been upload wp file from localhost to hosting. but after I finished configuring the website, there was an error. The error comes from the thim core plugin. I have tried to reinstall thim core, still it can’t and an error appears. Can you help me. I need your help as soon as possible.
Regards, Irsan
Hi Irsan,
Sorry to hear that. Let me check your site more carefully. Just email me to edusupport@thimpress.com with subject “Muhammadirsan83 – Eduma Support”.
Main problem is, i cant open the customize.php and configure this site:
cariilmu.co.id
Hi Muhammadirsan83,
A conflict might be occurred. Can you share the site access info to edusupport@thimpress.com with subject “Muhammadirsan83 – Eduma Support”?
My partner has sent an email to you, sir. Thank you.
Hello thimpress,
My friend has contacted you from email: ahmadalimuddin@outlook.com.
Please check it out and help us as soon as possible.
Hi Muhammadirsan83,
Our team is checking your case
Hello thimpress,
I have one more problem. I Hope you can help this. I’ve order an event at my site. I tried to order more than one event. But, why i can’t delete one or more item event? Can you help me for this problem?
My team just sent an email with the screenshoot of the problem to your email: edusupport@thimpress.com.
Thank you.
Hi Muhammadirsan83,
I’m checking your case.
Hello Edusupport,
Thank you to replied my comment. but no one has replied to my email.
Hi Muhammadirsan83,
We received the request and we will need some more time.
I have read your email and replied too. Check my email please. I asked one more problem. thank you.
regards, Irsan
I asked for help 12 days ago by email and I have not received an answer
Hi Jolverm,
Sorry for the delay. Our team has finished a long holiday (Lunar New Year). We are gonna check your case shortly.
I’m still waiting 
Hi Jolverm,
Sorry but we still have issues when access your server , we will discuss more via the email.
When I set up “lessons” in LearnPress, it gives the option to display the amount of time the specific lesson is. If that specific lesson is 2:33, how can i get it to display that way? It seems the only options are “Minutes”, “Hours”, etc…
Hi broseproductions,
Please send me a request to edusupport@thimpress.com with subject “broseproductions – Eduma Support”.
I sent you the email and waiting to hear back. Thanks.
Hi broseproductions,
Our team will get back to your shortly.
I have been waiting patiently and still no support from you. When are you planning on providing any support? I also now have some more questions to ask, but still waiting….
Hi broseproductions,
So sorry for the inconvenience. I have just checked again, don’t know why your email was in my spam folder. I am checking it now and will respond to you asap.
Still waiting for some support. When you read my support email, can you make sure to read all of my questions to answer them all? Seems like you are skimming through because your answers aren’t always the answers? How long in between emailing you will you be able to provide support. Seems to be quite some time…
Hi broseproductions,
The support is overloading . Please give us some bit more time.
Thanks for the reply this morning. I just sent you back another email for support. Thank you.
Hi broseproductions,
We are gonna check your case.
Ok, when will this be? My whole course sales are no dependent on your support and there is at least a week and a half between our communications. I really thought when I purchased this theme that there would be some helpful support in a reasonable time frame just like any other wordpress theme authors have supplied. Please…..help!!
Still have not heard back. I absolutely NEED some support of your theme. My course and business are dependent on your help. I didn’t realize when purchasing this theme that I would have to wait weeks between our communications to get any answers. I may have decided to go with another theme if I was aware of the lack of support. Can you please help!!!!!????
Hi broseproductions,
Our team is gonna check your case again.
You had emailed back saying yo were going to custom code this about 3 weeks ago. When will you complete?
it’s been a while and no response, you fix some bugs and make newer who was working perfectly before your intervention, and after that no response !! check your mail and fix what left …
Hi CheMsoV,
So sorry for the late response. Our team has finished a long holiday (Lunar New Year). We are gonna check your case shortly.
Hello There
I understand That you guys has a long holidays, hope support is active now please visit my issue ticket #401468, kinda we cannot fix it in our end , help would be much appreciated. Thanks
Hi cristechservice,
Our team is checking your case.
Before I purchase a few questions. Firstly, can I set to charge a monthly subscription fee and to give access to defined courses and also set a cost if they do not want to be a monthly subscriber but want to purchase individual courses ?
2nd Is there away to take a percentage of instructors course charges for hosting there courses on my site?
Please advise and if there is any documents on these questions available to view. Thank you
Hi gyarb,
Thanks for contacting us.
1. Yes, we are using Paid Memberships Pro for that
2. Yes , we provide Commission addon which allows admin manages the instructor commission.
Let me know if you need any further assistance.
do i need to purchase paid membership pro for that option and how much is the commission ad on?
I want to offer free course for monthly subscriber. How do I do this?
Hi gyarb,
Currently those addons are included in the theme you don’t need to pay more.
Any of the themes? Is there doc’s I can veiw on set up of these options.
Hi gyarb,
https://thimpress.com/product/commission-add-on-for-learnpress/ https://thimpress.com/product/paid-memberships-pro-add-learnpress/Please check the description
Thank you so once I purchase theme I will not have to purchase other plugins to have the paid subscription on my site correct? Sorry, just want to be sure.
Yes gyarb.
Thank you kindly. Is there a demo admin option to try before purchasing?
Hi gyarb,
I can setup a demo for you. But you have to wait for next 1 hour. Is that okay? if so, just email me to edusupport@thimpress.com with subject “gyarb – Eduma Support”.
Sent. thank you
I got it, however no login in imformation?
Hi gyarb,
Both username and password are the same
Themes dont seem to be very customizable as far as color options. I dont see how to change color of the black top bar and some other colors that need changed to fit my theme colors. The free course color is green and the paid is orange which look horrible with my colors. I am not a coder so if there I a place to change these things, please advise.
Hi gyarb,
Our team can help you with that, don’t worry
I do not think this theme is going to work for me but I am looking at the Speaker and Life Coach theme you offer. My question is does this them come with the Paid Memberships Pro and Commission add on which allows admin manages the instructor commission?
Can I set to charge a monthly subscription fee and to give access to defined courses and also set a cost if they do not want to be a monthly subscriber but want to purchase individual courses.
Please advise if I can get demo to back end to see if this theme works better for me. Thank you kindly for all your help!
Hi gyarb,
Yes Coaching theme has those functions.
But right now we don’t have the demo testing for you.
So those addons are included in the theme and I don’t need to pay more. correct
How can I make Header like it is on https://coaching.thimpress.com/demo-health-coaching/, on the speaker-and-life-coach-wordpress-theme-coaching? Is that option? I know I do not see how to in the education theme.
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