203 comments found.
I asked for support for a problem with the topic and after many days nobody answers. Why?
Hello,
You can tell me where you sent the ticket and you can send the link ticket you requested for support. I will check it for you.
Best Regards!
ArrowPress Team.
Header 4 is missing youtube, just added this to the head4 php file in the array and all is working:
‘youtube’ =>’fa-youtube’,
Hello,
You can add class ‘fa fa-youtube’
Best Regards!
ArrowPress Team.
Hello, I can see that the last software that this theme supports is 4.9. When can we expect to be compatible with wordpress 5.x
Hello,
You can download and update latest version on ThemeForest. Then you update the Visual Composer plugin. We have been compatible with WP 5
Best Regards!
ArrowPress Team.
Hi, I have a problem when viewing my menu inside each product you can see the error in the following link https://prnt.sc/mllqag help!
Hello,
You can create a ticket on the forum. Then you can send account admin information and website link. We can assist you. https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
Hi I purchased this theme but it really suck! sooo slow and filter in shopping cart doesn’t work properly, I want to get my refund please.
Hello,
Can you let us support you before deciding a refund? Please create a new ticket in https://arrowhitech.ticksy.com/ and we will support you! If you are not comfortable, we will refund.
Best regards, ArrowPress Team
Hello, how to install the demo? I give IMPORT and do nothing, do not create new pages
Hello,
You can create a ticket on the forum. Then you can send account admin information and website link. We can assist you. https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
Hi, I’m trying to change the font colour and link hover colour on menu links in header layout 8, but can’t figure out the css to change. Is there some css i can add to override the current orange / grey colour? Thanks!
Hello,
You can check on ticket you created. We have answered you.
Best Regards!
Arrowpress Team.
Great support, very reactiv, always helping to improve the theme and our problem. One of the best theme i never seen before …
Hello,
Thanks for your reviews. You may be interested in our other themes.
Best Regards!
Arrowpress Team.
greeting is there any possibility to add brands in the categories and on the product sheet? thank you
I have a problem on my categories, the acronym € is on the left, while I regulated it right in woocommerce
Hello,
You can create a ticket on our forum and Can you provide an admin account so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
Hi
Unable to load the adminpage for the home page (the shop page), it is too long …
https://www.bulles-champenoises.fr/You all ready have the pass, i write a ticket (no response)
When i want to change the homepage, it is not possible to load the admin page … I desactive most of plugins but it is still not possible to work …
Something strange : my processus of Chrome or Fierfox browser are full when the homepage is trying to load in admin WP …
It is not a problem of computer because i try with a pc on Linux, another on W10 and on a Macbook and the problem persist
I desactivate all the plugins that i add after yours, but still unpossible to work on the admin Homepage !
HELP PLEASE I need it today
I need it today
Regards
Franck
Hello,
You can check it again I have checked and it works normally. http://prntscr.com/m38jeiBest Regards!
Arrowpress Team.
Your demo themes make connection to a website hacked by the Chinese !! It is unsafe for people to visit the sites, as they make constant connections to demo.arrowpress.com for “sample content”. The hack can spread itself to other websites or even whole servers using your themes.
Check this urgently, I am a trusted member of the Envato community, and I post this just to help you guys out.
Just Google “Arrowpress”, and you will see in the search results : this website has been hacked
here you have a screenshot of the hacked label by Google :
https://imgur.com/a/6qNMsDvHello Friend,
Thanks for your information. We have fixed this issue. Now that only cached by google search. That will be refresh soon.
Thanks.
Hello. I bought this theme for 12 looks. I really like furniture 8, but I can not set it up. I installed the theme, but it does not look the same way as the demo. Can you help us with the problem?
Hello,
You can create a ticket on our forum and Can you provide an admin account so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
Have Send you one issue in site please check and update
Hello,
We will check and update ASAP!
Thanks a lot! ArrowPress Team
Hello,
I want buy this template but my customer wants add or edit products himself. After the publication is he can do this? So this template have admin panel?
Hello,
Thank you for your interest in our theme. You can change the product in admin panel.
http://prntscr.com/loc797Best Regards!
Arrowpress Team.
Hi, I have a big problem, no one’s working your method of import, it fails any method.
Hello,
You can create a ticket on our forum and Can you provide an admin account so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
I have problem with main menu in all header type , not hide the level 2 and level 3 – check https://prnt.sc/lllkbr – all menu item appear
Hello,
You can create a ticket on our forum and Can you provide an admin account so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
Hi – how can i remove the links / icons on hover on product images – wishlist, compare etc ?
Hello,
You can deactive YITH WooCommerce Compare, YITH WooCommerce Wishlist, YITH WooCommerce Quick View plugin.
http://prntscr.com/ljeas8Best Regards!
Alex Vũ
i appreciate your reply. I should have said i want to retain the functionality of yith wishlist / compare etc. I just want to disable the buttons / icons on product image hovers (such as in related products). is it possible with display:none; using css and could you forward me the code? Thanks for your help.
Hello,
We do not have the option hide in admin. You can add style css
.btn-share.btn-wishlist, .btn-share.btn-compare, .btn-share.btn-view { display: none! important; }
Best Regards!
Arrowpress Team
Hello i am not able to change header layout. and not able to access my account and cart option in header .newsletter in this template http://ultimatetrends.in i have used here
Hello,
You can go to Edit page (http://prntscr.com/liyt5m) then scroll down option Header Footer -> select Default (http://prntscr.com/liysco). You can then select the header in Modus Option -> Header -> Choose Header. (http://prntscr.com/liysoq)
My-account: You can active WooCommerce plugin.
Best Regards!
Alex Vũ
thank you newsletter is not working in my footer
and mega menu is working with {Arrow Theme} . i am facing too many issue please solve it fast.
Hello,
You can create a ticket on our forum and Can you provide an admin account so I can check for your problem? https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
Hello Need a help for my wordpress template modus. I installed my template but I have a problem and dysfunctions of update with woocommerce: impossible to create an account, impossible to make a purchase. I have an error message that shows that the version of the theme is not compatible with woocommerce, please update your theme. Thank you for any help and sorry for English translation
Your theme (Modus) contains obsolete copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Suggestions for solving this problem:
Update your theme to the latest version. If no updates are available, contact the author of the theme to inquire about the compatibility of the theme with the current version of WooCommerce. If you copied a template file for editing, you will need to copy the new version of the template and reapply your changes.
Hello,
Thank you for your feedback
We will update the latest version on Themeforest.
Best Regards!
Arrowpress Team.
Hello
Thank you for your reply.
How to update the latest version on themeforest ?
Thank for any support.
Hello,
Go to http://themeforest.net/downloads and find Modus theme.
Click the Download button next to Modus theme and choose to download the “Installable WordPress File only” which is just the WordPress file, or choose the “All Files and documentation” which is the entire package that contains everything.
Best Regards!
Arrowpress Team.
Hi – just purchased this theme – I’m I able to get the psd files for it?
Hello,
You can create a ticket on our forum and you need the PSD homepage we will send you. https://arrowhitech.ticksy.com
Best Regards!
Arrowpress Team.
