896 comments found.
A new version of WooCommerce is available: version 3.5.6 Question: can we update or should we wait?
Regards, Toni
Yes you can update no problem to update.
Thanks
regards
I need to know which is the route (folder) of location of the images of the main banner.
I also need to know how I can modify the text of the main banner “Best Education Wordpress Theme For 2018”
Thank you
Hello,
We use Layer Slider image and text come from Layer slider slides
Thanks
i tried activating the LayerSlider WP pluggin using my purchase code. But error message saying server error. Can you help on this??
Dear Sir,
We are using Layer Slider & WPBakery Page Builder as Bundle. We own Extended License but as per Envato license policy we can not distribute the key see https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
This two plugins will work properly without activation activation need only for auto update we release Theme update when this two plugins update come.
We will update Theme soon.
Thanks
LayerSlider WP saying its not activated. I tried to activate using the purchase code. Error message saying as server issue. Can you help?
Dear Sir,
We are using Layer Slider & WPBakery Page Builder as Bundle. We own Extended License but as per Envato license policy we can not distribute the key see https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
This two plugins will work properly without activation activation need only for auto update we release Theme update when this two plugins update come.
Thanks
Thanks for your reply. But for me the slider is not opening
you can not edit from admin end?
no
can i have your email so that i can share the screenshot? you can send mail to dinesh@meansdesign.ae
send me support@radiustheme.com
ok
i sent you mail
Your screenshot unknown format please check.
i resent as attachement now. Its jpg
Hi,
I published my website but there’s a problem. On mobiles the slides contain my text AND the default text. I am not able to remove it. Any hint?
Hello,
Please check for mobile has different layer edit that text
Thanks
Brilliant, thanks! 
Thanks too !!
Hello, I`ve purchased your theme Eikra and I have one questions. If can tell me how do I add multiple lines and formatting to Instructor bio? Bellow, you can find a demo page that needs adding multiple lines.
https://inphysio.academy/instructors/Karine/Hi,
Are you using latest version of Theme?
Thanks
Hi, I am using Version: 3.3
Hi, i am using Version: 3.3
This bio field coming from WordPress user data. Send me url admin and FTP access I will check. support@radiustheme.com
@Radius Theme What are the security plugin supported for eikra or you suggesting for prevent website being attacked by hackers.
@Radius Theme How can add five columns on footer or is there any option to add custom footer?
Sorry sir we use bootstrap by default bootstrap we can not set 5 columns. You can customize by child theme.
Hi I updated to WordPress 5.1 but it broke my website. Need help urgently!
Hello,
How you update Theme we have 3 ways to update it will not break site all users updating theme using this way https://radiustheme.com/demo/wordpress/eikra/docs/#update
Thanks
Saludos acabo de comprar la plantilla pero al instalar me aparece el siguiente error
Nombre Descripción main-eikra Falta la hoja de estilo.
Agradezco como darle solución
Hello,
Please write in English. Please check upload folder contain eikra.zip this is the Theme installer file install this.
Thanks
Hello is it possible to show instructors by category yet?
Hi,
Sorry don’t have category option in Instructor it come from LearnPress.
Thanks
@Radius Theme, I just moved my Dev Version to live. But i have error called jquery is not defined. How to fix this? or is this a may be a php version conflict. Dev Version(7.3.0) Live Version(7.2.13)
Please mail me url & admin access to support@radiustheme.com
Hi, I have purchased theme from you guys, but finally i am starting the work for my upcoming project, i just wanted to use this theme for only online tutoring platform, so please let me know how i can use this theme only for online tutoring platform, as i am not selling any courses but only i want to have platform where i can do online tutoring plz
Hello,
Thanks for purchasing our Theme. We use LearPress plugin for LMS we also have custom post type for course. If disable LearnPress plugin custom post type will be visible. You can check which one is suitable for you if want to display your tutorial by Lesson wise then LearnPress can use for price set 0
Thanks
Hi There, thanks for your reply, but you have not understood my question plz., I am starting Online Tutoring Website, but i want to show Home Tutors in one page with the profile and the cost they charge per hour for Home Tuition, so please let me know how can i do this in your theme, i am not selling any course, it will be live online tutoring platform
Hello, Our Theme is based on LearnPress LMS plugin. By this LMS features you can sell or display course and set Instructor for that course.
See demo how course work https://radiustheme.com/demo/wordpress/eikra/courses/
I am not sure you can display tutors here is course by Instructor or tutor.
Thanks
Hi team,
when I am added new courses with price, I can see the button name ” Busy this courses” . I need custom name… I need to remove “Leave a Reply” comment box… instated of “Leave a Reply” box , I need a contact form…
could you please help…
Hello,
In detail page button is “Buy This course” https://radiustheme.com/demo/wordpress/eikra/courses/build-a-full-web-chat-app-from-scratch/
Comment box you can hide from WordPress settings
In sidebar by widget you can add a contact form.
Thanks
thanks for reply….. I am explain my requirement…. I have my classroom classes…. I dont want to “Buy This Course” name. Instanced of “busy this course” I want “enroll” button. but I want the course price as well. when user want to join my classroom training they fill the contact form.
Can you please provide me the more detail on below your comment. “Comment box you can hide from WordPress settings”
Hello,
We use LearnPress plugin for LMS
1) Need to customize code to change “Buy This Course” text to “Enroll” but if course is set price without purchase student can not Enroll course as it is LMS features.
2) See settings in WordPress Settings => Discussion
Thanks
Thanks for replay this help me lot….one more think, just I have go live site(local to live) but not all but so many image not coming(showing) in live site….
How you transfer site? Image path don’t get properly use any duplicator plugin I use this plugin https://wordpress.org/plugins/duplicator/
my site is running on windows 2008 R2 server
Image upload WordPress default feature may be server permission related issue. Please ask hosting
Hi i install the theme Eikra with no problem, but when i install demo content the page’s don’t open. There are the book who’s turn page. I refresh permalink. php: 7.2
Hello, Is demo import ok? Please send me url & admin access to support@radiustheme.com I will check.
Thanks
@Radius Theme, How can i add fax in the Ekira Contact Widget. IS there any option for this.
We have FAX option https://prnt.sc/mre9g3
@radius Theme hi, How can i Cusomize the ciurses tab title and add new title, How can i customize the sidebar of the courses
Hello, It is addon you can change title. course detail page sidebar is fixed by default by you can add new sidebar at bottom of default option.
Thanks
Great work on this theme!
I’ve been running into a wall on a couple of formatting issues and was hoping you might be able to help?
Example page: http://mydegreecoach.com/packages/
Issue 1: How can I reduce the amount of space between the bottom of a sub-page’s title banner and the top of the first row of text to 20px? The current design leaves a lot of open white space that I would like to reclaim.
Issue 2: How can I redefine the size of the first “Title” text field on sub-pages? Using the same Example page above, I’d like to be able to add an edit to CSS that would allow me to redefine the Title field text to a smaller value, without inadvertently breaking something else.
Thanks for the help!
Hello,
Please send me screenshot which section better send me admin access I will reduce this space.
Thanks
Actually, I was able to CSS hack the space problem but I have not been able to figure out a way to address issue number 2 – how to define the size of the title fonts used in this template.
If you look at the URL I included, an example of the specific title text I am referring to is “Package options to fit the needs of each student”. Would you please help me identify a custom CSS 2 manipulate title font size?
.rt-vc-text-title.style3 .rtin-title {
font-size: 36px;
}
Hi there! I was wondering if there was a way to change the way the time on events is displayed? Currently, it shows a 24 clock i.e. 17:30, but we need it to show a 12 hour time, i.e. 5:30 PM.
Can this be changed in the child theme style sheet? If not, is there a way to deactivate the event post type?
Hello,
Sir our Theme time in 12 hrs format https://prnt.sc/mraaub
Unfortunately it’s not showing up like that for us. Instead of 5:30 PM it shows up as 17:30. Is there a way to change this?
We found it. The setting was located under general settings.
Yes
How can i edit the course tab title content and i want to add the new tabs is there option for this in single course info page
Have you purchase theme don’t see purchase note in profile?
I’m trying to change one of the default heading copy colors to Gray – I can change the size, font, etc. in the typography settings, but can’t figure out how to change the font color. I would like to have one of the H tags set for a reverse type.
Can you send me screenshot which heading color? I will give you custom css. support@radiustheme.com
