38439 comments found.
What’s the best way to change portfolio item thumbnails for the 3 column setting? Is it still changing this code in functions.php?
add_image_size( 'portfolio-thumb', 600, 403, true );
Hey imjesuschiko,
That would be the correct one to change assuming you’re not using any of the masonry options. After altering that, make sure to regenerate your thumbnails: https://wordpress.org/plugins/regenerate-thumbnails/
Cheers
Hello, I’ve changed the sizes in the theme as stated above but my images still are landscape. I was trying to get square images.
http://imjesuschiko.com/betaHey imjesuschiko, I’m currently seeing square images on the URL you shared http://imjesuschiko.com/beta/ – have you already sorted this? https://ibb.co/X2Rm0TQ
Hello,
I sent you guys an email yesterday from your profile page regarding some customization. Please check.
Thank you.
Hey effective_advisory, I responded earlier today in regards 
Hey I’m writing because of Ticket 1917628 – the recent post multi slide and the Icons are still broken 
Hey felixtosh, sorry about the delay – I took a look in regards 
Cheers
I am trying to customize the look and feel of the sub menu.. Is there a code you can give me that I can start to use in my child theme? Thank you.
Hey mitchelldesigns2011,
you can select the dropdown like so:
#header-outer #top .sf-menu > li > ul {
}
#header-outer #top .sf-menu > li > ul > li {
}
Cheers
I’m trying to get my WooCommerce product images to crop from the top. I edited your settings in /helpers/woocommerce.php and used the crop like this:
$thumbnail = array(
'width' => '500',
'height' => '661',
'crop' => array( 'center', 'top' )
);
But that doesn’t change the crop even after regenerating thumbnails. Is this crop value set somewhere else in the theme?
Hey Sean,
Those values are only used to set the starting values which can be edited now as of WooCommerce 3.3 in the customizer. Managing the position of the crop would require custom modding through WooCommerce filters as Salient itself doesn’t set that: https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3Oh yeah… that’s it! Thank you very much for pointing me that. I am just going to leave the code I have now made (that works) for my future self:
add_filter( 'woocommerce_get_image_size_thumbnail', 'ci_theme_override_woocommerce_image_size_thumbnail' );
function ci_theme_override_woocommerce_image_size_thumbnail( $size ) {
// Catalog images: specific size
return array(
'width' => 500,
'height' => 661,
'crop' => array( 'center', 'top' )
);
}
Thanks a lot for sharing that Sean! 
I am having an issue with safari loading background header videos as well as additional background videos and preview images
Also, near the footer with the parallax images – they do not load properly on safari until you hover over them.
Whats going on here? Works perfectly in every other browser.
https://thoughtculture.comHey Justin,
1. Safari can only parse the .mp4 version of videos and it appears your .mp4 file is not able to be played in the browser. You can test this by trying to directly access the files within Safari:
https://thoughtculture.com/wp-content/uploads/2019/01/Thought-Culture-Dallas-Texas-Digital-Cinema-Production-MAINPAGE-ANIMATEDBG.mp4 https://thoughtculture.com/wp-content/uploads/2019/02/Thought-Culture-Video-Production-Digital-Agency-Home-Page-Client-Background.mp4Have you tried to run those through an encoder such as https://video.online-convert.com/convert-to-mp4 ?
2. Could you explain what’s occurring for you when hovering over the images? I can’t seem to replicate any issues.
Thanks in advance
Hi,
I got your theme salient on the 9.0.2 version and the page builder just stop working… Can you help me please ?
Hey Betterbuilding, are you using WordPress 5.0+? If so, you’ll need to use the current version of Salient/Salient WPBakery page builder in order to have compatibility. If you’re not on WP 5.0, Please open a ticket on our support forum in regards with temporary admin credentials so we can take a closer look into this: https://themenectar.ticksy.com
Thanks in advance
Hello There
I am optimizing my client website using “Salient” theme. Everything is going good except icon font file “iconsmind.ttf” this is apx 1MB in size http://prntscr.com/mu6r85 . can you please suggest how we can optimize this ?
Hey ansy01, the next release will be changing that libray to use the single SVG versions when needed instead. For now you can edit that file with https://icomoon.io/ to remove the unneeded icons.
Cheers
Hi there, I have a little problem with the page builder. I only wanted to correct some heights of my created columns. I’ve set up every row to equal height but I can’t see any changes. Then I’ve noticed a little bug(?) if I try to change the row settings from 1/3 + 2/3 to e.g. 1/2 + 1/2 – the columns only “twitching” but there are no changes. I’ve updated wordpress and to the latest theme + plugins, but I don’t know why it’s not possible to make any changes on rows or columns.
Hey superbenson,
Please open a ticket on our support forum in regards with temporary admin credentials so we can take a closer look into this: https://themenectar.ticksy.com
Thanks in advance
I have a problem with a menu item which I am hiding on desktop but showing on mobile, it is not displayed when using chrome or firefox but when using safari it is still displayed on desktop
currently using this ”.menu-item-26346 { display: none !important; } }”
not to worry solved it
Hey MarcGarner, glad to hear
Cheers
When a user enters a search-string, the text is reversed. I found this in init.js:
$('#search input[type=text]').focus();
if($('#search input[type=text]').attr('value') == $placeholder){
$('#search input[type=text]').setCursorPosition(0);
}
Why is this function being used and how do we avoid it?
Hey cmcgroep, the issue you’re describing will be fixed in the next release – if you’d like the fix now, please reach out via the contact form on my author page https://themeforest.net/user/themenectar
Thanks in advance
Currently with the nectar slider I have the buttons hidden on mobile, as they are too small on mobile to be useful anyway.
Is it possible to turn the whole slide into a link when viewed on mobile? Or alternatively are there any sizing controls for the button on mobile?
Thank you.
Hey MarcGarner, if you could share the URL where you’re using the slider I’d be glad to provide an example snippet.
Cheers
foodieflavours.com
Thanks MarcGarner,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (max-width: 690px) {
body .nectar-slider-wrap[data-fullscreen="false"] .swiper-slide .button a {
font-size: 12px!important;
padding: 12px 23px!important;
}
}
Still my favourite theme of all time!
A few questions please:
1. How do I add a slight shadow behind the MegaMenu Box?
2. Fancy Box: – I would like the buttons to be solid before hover, then translucent on hover – I would like the picture to be normal (not dark) before hover, and then lighter on hover
Thanks in advance! 
That’s great to hear LeanneKingwell 
Could you share your URL in regards so I can assist?
Cheers
It’s on a temp url behind a coming soon plug in. I’ll open a ticket and create a temp log in. 
Sounds good LeanneKingwell 
Hey just wondering if anyone has had the issue of the woocommerce sidebar not appearing on the homepage. I have the woocommerce plugin installed and up to date. And theres items in the products page. But nothing appears in the woocommerce sidebar. Other side bar options appear like blog or page sidebar. Just not woocommerce sidebar
Hey EpicLeon7, have you assigned that page as your shop main page in the WooCommerce Settings > Products tab?
How do I change the Page Header height?
That is, I want to change the Page Header height to 100px for all pages with a title, plus change the background color for all pages as well.
Hey stonepilot, have you already added a page header manually to each of the pages or are you using the option “Automatically Add Page Title to Page Header.” in the Salient options panel > page header tab?
Automatically Add Page Title to Page Header – I turned this on. I’d like the home page to not have a page header at all, but all of the other pages to have the same exact height (100px) and background color.
Hey stonepilot,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
body.home #page-header-wrap {
display: none;
}
.page #page-header-wrap,
.page #page-header-bg {
height: 100px!important;
}
.page #page-header-bg {
background-color: #eee!important;
}
How do I show my custom post type on “recent posts” on wpbakery?
Hey autographmedia, that would require custom modding to the function which processes the recent posts (nectar_recent_posts). It’s located in the nectar/tinymce/shortcode-processing.php file
Hello guys,
Just a quick question, can I have different Salient options in relation to language ? (with WPML plugin)
exemple: change colors in spanish
thank you
Hey Arkanite, as of now that would require custom modding to update the relevant options depending on the current language code in use
Do you sell a development license where I can use the theme on multiple sites or do you only go one site at a time per license?
Hey bmccabe3cw, currently there would need to be a license for each domain. Unfortunately Envato doesn’t offer a developer license like you’re looking for.
Cheers
Hello,
This is a pre-sale question! Is it multisite enabled and would I require separate licenses for the sub-sites of a multisite network ?
Hey bapun26, yes you can use Salient on a multisite setup. The license allows you to use it once per domain – so if the multisite setup is on subdomains, you would not need to purchase individual licenses.
When my customers purchase my digital file they are not granted my digital download I specified in the ” Downloadable File’s URL box”. I tried uploading the file to google drive and my server but neither works.
In the Woocommerce’s Downloadable File Settings I tried “Redirect URL, and Force Download”
Users are on mobile and it is an .APK file.
Hey digtech, have you verified that it works correctly when your switch to the default WordPress theme for a minute for testing?