13531 comments found.
We regular experience issues after the Eduma Theme updates.
Hi gregmarziomedia,
Sorry to hear that. Can you tell me more about that? You can email to edusupport@thimpress.com with subject “gregmarziomedia – Eduma Support”. Don’t forget to provide the theme purchase code so I can verify the support too 
How can I get the Elementor demo pages please? There is no guide nor update on that. And I didn’t find from anywhere in the dashboards.
Hi careeracademy,
Please send me a request to edusupport@thimpress.com with subject “careeracademy – Eduma Support”, will try the best to help you out.
Your support is expired, please consider renewing.
Elementor Page Builder is ready in Eduma v4.0
Elementor #1 Trending Page Builder Plugin is ready in Eduma Theme v4.0
Hi, where in the dashboard do I edit the form “register to become a teacher”? The form has the following shortcode [learn_press_become_teacher_form].
Hi t2limited,
I have sent you an email. We will discuss more . Will try the best to help you out.
Ok. Thank you.
Regarding this become teacher form, I have found a solution. No need for further search on your end. Thank you.
Hi, What is the css code for removing the shadow on the section “new students join every week”?
Hi t2limited,
I have sent you an email. We will discuss more . Will try the best to help you out.
Thank you.
But please don´t make any changes in the website. Send me the answers here or by email so I can review them and make them myself.
Thank you in advance.
Best regards,
Hi, What is the css code for changing the font color on the counter box label?
Hi t2limited,
I have sent you an email. We will discuss more . Will try the best to help you out.
Thank you.
But please don´t make any changes in the website. Send me the answers here or by email so I can review them and make them myself.
Thank you in advance.
Best regards,
Hi, how do I remove the shadow from the selected picture on a event page?
Hi t2limited,
I have sent you an email. We will discuss more . Will try the best to help you out.
Thank you.
But please don´t make any changes in the website. Send me the answers here or by email so I can review them and make them myself.
Thank you in advance.
Best regards,
Hi, I’m still waiting for an answer from you guys. could you please look into this matter asap? I have emailed you the wp username and the password to you.
Also the mobile menu does not show up.
Hi Agsh,
Our team is gonna check your site shortly. Please renew the support.
Ok I’ll renew the support but please look into this matter as this happened after updating to the newest eduma version. This may be a bug in your site. Why do you expect your customers to spend money if it’s your fault??
Hi Agsh,
It’s not the theme issue. Maybe the conflict from another plugin. Anyway, please discuss more with us via the email. We will try the best to help you out.
why is changing course features titles in the courses section not allowed. i thought this was editable theme
its been 2 days and still no ans from the theme author.
Hi malhotra_jolly,
https://thimpress.com/forums/topic/change-the-course-features-or-insert-new-course-features-i-e-durationtution-in/Please check
why can’t i edit the course features titles and Tabs ,when it says its fully editable theme. is there any support on that?
Hi Guys its been 4 days now and no reply on how to change the course features and every time a reply comes it says to look into https://thimpress.com/knowledge-base/loco-translate-guide/ ” I DON’T WANT TO CHANGE THE LANGUAGE” I WANT TO CHANGE THE COURSE TITLES. i can see this has been a a known issue with this theme why can you update the theme to fix this issue. Please reply and provide the support that this theme said provided for upto 6 months. Totally frustrated with the support.
Hi malhotra_jolly,
It was in weekend and our team couldn’t respond to you faster. We are back now and I will help you set up an example. It’s easy to translate those course features label.
HI Guys which part of “i don’t to change the language” was complicated. you have sent me a reply email with the same answer “It’s easy to translate those course features label” i just want to rename them in English or delete them.
Hi malhotra_jolly,
“Translate” in WordPress is the best way to change any texts. You don’t have to change the site language to another one. Please wait, I will help you set it up. Sorry for the inconvenience.
I am waiting for someone to reply back please.
Hi malhotra_jolly,
We will need the site access info, then we will set up an example for you, to change those texts.
I have an open ticket for more than two weeks … are you waiting for my support time to end to pay again?
Hi catecorp,
Sorry to hear that. Our team is checking your case again.
We still waiting…thanks
Hi catecorp,
Please give us some bit more time.
Hello -
Does your theme allow multiple users (teachers) to create courses on the frontend, or can only admin create courses?
Hi f7style,
Yes
Using this theme, the mobile button “get started” that comes up at the bottom of the page on course pages is NOT working.
Please advise on how this might be fixed. This is a core functionality of the theme that is broken.
Thank you.
Hi lightening48,
Let me check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “lightening48 – Eduma Support”.
Is the demo mobile menu working for you? https://educationwp.thimpress.com
I went to check that to debug my non working menu and i can not click to open the mobile nav.
Thanks!
Hi ricardcreagia,
We are detecting the mobile device mode so you may need to use a real device or use a simulator http://prntscr.com/muwoz0
How can I increase the Line Height of the Title header in my blog? I tried to customized but it doesn’t work.Thank you.
Hi PakasitW,
You can use a custom CSS for that. Can you share the blog URL then I will share the simple code to you
I added a custom CSS last night .alpha, .post h1.entry-title { font-size: 36px; line-height: 1.5em; } it works now. Thank you for your support
Hi PakasitW,
Glad to hear that
HI, I would like send an invoice to my customers after purchase. how can I do that ? I don’t see this functionnality on learnpress. Is it an addon ? Thanks a lot.
Hi matheo54,
You can setup an invoice email for that . There is an option in LearnPress Email Settings 
Mobile Menu button doesn’t show up
wssm.pl
Hi Michal_Zimnowodzki,
Can you share the access because I really need to check the cache settings. Just email me to edusupport@thimpress.com with subject “Michal_Zimnowodzki – Eduma Support”.
I just clear caches from this plugin http://prntscr.com/mwnzbx and everything works fine.
Please check again and let me know.
it does not work
Hi Guys anyone knows how to change the course features or insert new course features i.e Duration,Tuition ,intake ,fees—
i sent a Ticket to the support but no reply
Hi malhotra_jolly,
https://thimpress.com/forums/topic/change-the-course-features-or-insert-new-course-features-i-e-durationtution-in/Our supporters already replied in your ticket. Can you check again
the link provided doesnt open
I am interested to buy your theme. Can I create the same features like ‘CALCULATE YOUR ORDER’ with complete process? Here’s the link: https://grademiners.com
Hi Internetlap,
Right now we don’t have that but you can consider using a simple contact form
Can contact form integrate with eCommerce?
Sorry but no 
Hi, Im trying to change the footer links from appearing vertically to appear horizontally on the following page: https://bit.ly/2HfmD0E. Where do I do this change? Best regards, D
Hi t2limited,
The site is on the maintenance mode, I cannot access it.
Can you send me a request to edusupport@thimpress.com with subject “t2limited – Eduma Support”?
Hi, have you received our emails?
Hi t2limited,
I’m gonna check your case.
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