256 comments found.
how do i change bridesmaids row from four to five pictures?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
how do i change the Groommen & Bridmaids header/banner picture page?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Can you pls answer my ticket: #1952673 Thanks in advance. Ella!
Hi,
It seems like your ticket just got updated, please check it’s status.
Elated
Hi Team, can you please let us know how the update process is? I realized the newest version of this wunderful template, but I dont understood how to handle the update process. Regards, Frank
Hello Frank,
Thank you for reaching us.
Here you can see how to update The Aisle theme – https://bit.ly/2TuPZuw
Elated
Hello, just bought the Theme. How can I change between the different demo content pages? Thanks !
Hello,
Thank you for your purchase!
You can find minimum server requirements for demo import here.
And here’s the helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
Thanks a lot for your reply. But I already successfully inszalled the demo content. But now I do have the “Mainhome”- homepage active. HOW can I change it to the “Weddinghome”? Best, Ella
GOT IT 
Glad to hear that, all the best!
my ticket opened 3 days. your support is very bad. 
Hello,
Thank you for your purchase!
As far as we can see, your ticket is already responded by our support team.
Elated
Please, i have a problem with a instagram module in a home page. I have open a ticket but without response by the moment. Thanks.
Hello,
We located your request #1939562 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Elated
OK, thank you very much.
You’re welcome!
Hi, how can I make the biggest logo?
Hi,
Please, open a ticket at https://elated.ticksy.com for any question like this. Our support team will gladly assist you.
Best, Elated
OK, thanks
You are welcome!
Good theme, bad support …
Hello,
Sorry to keep you waiting, we’re having some increased support activity over the past couple of days, so we’re struggling to keep up. Support agent has been informed, your ticket will be answered as soon as possible.
Elated
Please advise urgently what settings are required to replicate the wedding-announcement slider. The demo content is not the same as your demo site when viewing on a laptop. It keeps the sizes of a desktop so you don’t see the 2 thumbnails at either side and the flower is much bigger than it should be!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Elated
I can’t measure the speed of opening pages of your application (with PageSpeed Insights) Can you measure? If the index is above 50, I am ready to buy your product. Thanks!
Hello,
Thank you for taking interest in our theme.
Unfortunately we’re not in a position to measure our demo pages’ speed, sorry about that. If you really want to, you can do this for yourself. Thank you for understanding.
Elated
please replay to my ticket
Hello,
We located your request #1927730 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Elated
How do you change the top bar (pink) color at the top – http://nextphasewebdesign.com/taylor/home/
Hello,
Thank you for reaching us!
You can find this setting in The Aisle Options > Header > Top bar background color
If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.
Elated
Hey there, is it possible to change the floral side images of the “wedding planer” homepage and how?
Hello,
Thank you for your purchase!
Go to Appearance > Widgets > Image Right Side, Image Left Side and change images there.
If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.
Elated
please replay to my ticket
Hello,
We located your request #1916657 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Elated
it is possible to change the label name in the portfolio single page? (Client, Category, Date) And it’s possible add another section like Client, Category, Date? (for example “services used”)
Hello,
Thank you for taking interest in our theme!
“Category & Date” are meta information that can only be hidden or displayed. “Client” is an additional section we created and you can insert as much additional sections as you like, here’s a back-end – https://www.screencast.com/t/1l7k1j6vr
Elated
Hi, I’m intersting to buy this template. I see in the comment there are a lot of problem to import the sample data, you have fix it?
Another question…it’s possible add a multilanguage button and have 2 different language?
Hello,
Thank you for taking interest in our theme!
When it comes to demo import, it’s as easy as a one-click installer. You only need to have some more dedicated resources on server to import demo content along with media files. If you don’t need media files, PHP server resources don’t matter. You can read more about that here – https://elated.ticksy.com/article/12621/
To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.
This way, you’d be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users.
Elated
Thank you for reply but… my question is: this template have the multilanguage in front-end? Can be set in backend how many languages can be activate?
Hi,
As we said, to translate any label within the theme, you’d have to use translation plugin. These plugins have multilingual support and you can set them up that way.
Elated
Hello, I am interested in buying this theme, I would like to know if I can use this template in different domains and web at the same time, or can it only be used once?
Hello,
Each installation requires separate license. For example if you install the theme on another domain, you create a new instance. An overview about all licenses can be found here: http://themeforest.net/licenses , but if this article doesn’t answer your question we recommend to contact Envato directly.
Elated
Hello. Im looking for wedding theme but currently i managed resort with room booking+wedding place package.. did this theme support to do this? so can booking room also can used for wedding site package.
Hello,
Thank you for taking interest in our theme.
Booking feature is not included in our The Aisle theme, unfortunately, sorry about that. This would require modifications in template files.
If there’s anything else, please let us know.
Elated
But it is possible? How price for the customization?
Hi,
Everything is possible Unfortunately we are not in the position to take on any additional work. We help users with default theme options.
Thanks for understanding.
Elated
how do i change the “Wedding Announcement” Countdown timer ?
Hello,
We located your request #1913875 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Elated
hello, may i know if there is a configuration to allow the header logo on the right side ?
Hello,
Thank you for your interest in The Aisle! This can be done with some custom CSS that our support team can provide you with.
Best, Elated
