1743 comments found.
Hi,
Iam having a problem to change the color of the title of the widget !
I went to: Thme Options -> Typography/Fonts -> Widget typography -> Widget title Typography and i change the color but it keep to show the title in gray!
Any idea what i should do ? Best regards !
Tony
Hello Tony!
Could you please submit a ticket in our support center and send us the link to the site, WP access details? We’ll check the theme options applying and help you.
Best regards,
DFD Support Team
Hi, i tried to enter the item purchase code, but it doesn’t work !
As we can see registration is done http://prntscr.com/mwujax, Please check the spam folder. You can also contact us via Envato contact form.
Best regards,
DFD Support Team
Dear Sir, Thanks for this lovely theme,
there are many problems with JavaScript, like when you modify the page with WPBakery in Front-End Mode, the page interrupt and the browser shows a message to “Wait”, I’ve tested that on so many browsers and they’re all up-to-date but the problem couldn’t be solved, the same problem happens when trying to customize the website it freezes because of problems with JS. May I know the reason, please?
Thanks in advance.
Hello Uisestok!
Thank you for the attention to our theme.
Please make sure you server configurations are as high as required, please check requirements this article.
Could you please submit a ticket in our support center and send us the link to the site, WP and FTP access details?
Best regards,
DFD Support Team
Thanks for your interest,
I’ve submit a ticket
Aww, everything is working perfectly after I modified the php.ini carefully, no need to see my ticket I’ve submit.
you gonna be no.1 in my top ten list! Thanks buddy! Great support <3
Always welcome! We glad to know the issue is fixed!
Best regards,
DFD Support Team
Hello, I have tried to replace the logo in the theme options with a different logo but I cannot get it to change in the demo content.
Can you tell me how I can change out the logo on the header and on the login page?
Thank you.
Hello SSmith_Artis!
Please check Theme Options > General Options > Header Main Logotype image and Theme Options > Header Options > Header style(number of your header) > Header logotype image.
Best regards,
DFD Support Team
Hello, Thank you for that information but I have already changed the logo in the General Options Main Logo Type and it does not change the logo on header. No matter what style header I select I still have the same Native logo.
I am using the number 37 content.
In our demo we have used header style 2 and logo is set in Theme Options > Header Options > Header style 2 > Header logotype image.
Please check and let us know.
Best regards,
DFD Support Team
As I have mentioned twice now in both previous comments I have already replaced the logo in the General Options area of the Theme Options. I have put a new logo in several times with no change on the front end of the website.
Again, I have checked, replaced, removed the logo in the options area with no change. I have tried every different header style with no change.
Sean Smith
Could you please submit a ticket in our support center and provide us with the link to the site and WP access details?
Best regards,
DFD Support Team
This theme is compatible with Elementor?
Hello Leandro9000!
We have checked this plugin on our dev site and it seems to work correctly. However, we haven’t tested all its features and cannot tell you if it’s fully compatible with the theme.
Best regards,
DFD Support Team
Hello, i want to make my Vimeo video to autoplay!
Hello Petarpetrov!
Could you please submit a ticket in our support center and clarify some more details of the request? What element you have used to display the video?
Best regards,
DFD Support Team
Hello, Do you have a portfolio template with only pop up of multiple images when we click a portfolio item? I don’t want any page redirection, just popup with multiple image slider gallery. Let me know you have that?
Hello Varghesedxb!
You can create the portfolio module and in lightbox you will see the images added to this item. You need to set Lightbox in hover options.
Please contact us via Envato contact form in case you need more details.
Best regards,
DFD Support Team
Hello,
I bought your theme (Native). I set up front page and now I need to create new subpage. I want this page http://nativewptheme.net/home/portfolio/custom-project-1/ ,but when I use demo impoter, only front page was loaded. Please can you tell me how can I import this demo page.
Thank you
Hello Bechynsky!
The requested portfolio item is added to the the 26_Home demo content, you can import it via Wordpress Importer. Please check this article for more details > scroll to WordPress Importer.
In case you need more details or assistance, please submit a ticket on your support forum.
Best regards,
DFD Support Team
Hey, Is it possible to edit the archive/search result page?
The options in blog archive page are very very limiting in comparison to gallery/portfolio. Anyway of getting these features over?
Hello Omgzhobbs!
All options are presented in Theme Options > Blog Options > Blog archive page options, there is no way to add more changes to the archive/search result page.
Best regards,
DFD Support Team
Thanks for the reply.
Is there a way of editing the archive/search results page?
I basically want them to look more like the portfolio/gallery sections, as the search results differ from these and break the continuity I am trying to achieve.
Could you please submit a ticket in our support center and clarify what exactly you’d like to have? We’ll check what can be done.
Best regards,
DFD Support Team
Hello Talegal!
Thank you so much for the information!
Best regards,
DFD Support Team
Hello, Everytime I try to change my logo, it is not updating in the header. Can you please help me?
Hello Sabrinasnmoves!
Could you please submit a ticket in our support center and provide us with the WP access and link to your site? We’ll be able to check the theme options applying.
Best regards,
DFD Support Team
Hello Ellen,
Lately I have troubles when trying to save a new page template. On our site we post infos regarding training sessions. Some of them are the same deal, just with different time periods, so I use templates to save time.
I had to create a new template for a new training session, but I cannot save it. It sais “Saved!” but it doesent show up when I try to use it on a new page.
I have the same issue when trying to save a row template.
What could possible be?
Regards,
Hello Treborn!
Could you please submit a ticket in our support center and provide us with the WP, FTP access and link to your site? We’ll be able to check the issue.
Best regards,
DFD Support Team
Hello Ellen,
I have sent complete information as requested.
Thank you, Treborn
Thank you for the information! We have got the request and get back to you as soon as possible.
Best regards,
DFD Support Team
Hi, Is it possible to create one page parallax website with this theme, please? I would like to mix it with multi page actually, and have the effect used on your “one page freelance” demo for sliding of from one to multi page. Many thanks, Monika
Hello Monika!
You can install several layouts and combine them into one page if needed. Please contact us via Envato contact form and clarify some more details about the result you’d like to have. We’ll be able to provide you with more detailed information.
Best regards,
DFD Support Team
I have an issue with the items in my Sidebar.
I need to centre the widgets in the sidebar but somehow I just cannot. Is it possible to do this in Native?
Hello Thetravel2!
Could you please submit a ticket in our support center and provide us with the WP access and link to the page with the sidebar? We’ll check what can be done.
Best regards,
DFD Support Team
Hi, I’m totally stumped on the menu at top. Right now, with the demo content I don’t see those three horizontal lines at far top right. I need to create a menu, but what goes into those menu items?
1. Let’s just start with my first item… “What We Do”. Can you give me the steps for that in the menu creator?
2. I don’t want the items to show at top, only in the menu that moves in from the left when those three lines are clicked on. So, is “background position” needed?
3. In settings, is this primary, or top right navigation for styles 3 and 4?
Are there videos anywhere that walk users through these procedures?
Thanks.
Hello Dmag!
Three lines menu can be displayed with Header styles 8 and 9, you can set header style on page editing http://prntscr.com/mte1jr and in Theme Options > General Options > Layout settings.
1 Please check the instruction here.2 Not sure what “background position” you are referring to. In case you need a menu with 3 lines check following header styles:
http://nativewptheme.net/home/seventh-header-example/
http://nativewptheme.net/home/eighth-header-example/
http://nativewptheme.net/home/ninth-header-example/
3 top right navigation for styles 3 and 4 is menu for header styles 3 and 4 (as mentioned in the title. In case you use any other header style you need to set primary navigation.
All video tutorials you can check here
Best regards,
DFD Support Team
Hi Ellen, I tried to watch the video on menu creation but after watching that one and then others…...1. They need to be narrated or at least captioned. 2. They are low-res and the person doing the actions moves much too fast. It is very hard to keep track of what they’re doing. 3. In the case of menu creation, there was nothing on how to use the header settings for the theme.
So far, it is very hard to make any progress on the basics with Native.
Please have someone make a menu slower, with voiceover, and then show how to marry it up to the header. Thank you.
Thank you for the feedback!
The videos are available in high quality and they are with captions http://prntscr.com/mu1kfn, as for the menu creating the video is only about the menus and their location, not about the header and its styling.
We’ll take your feedback into consideration.
Best regards,
DFD Support Team
HI, I just installed Native, and have one problem, plus some questions.
1. I didn’t notice the menu icon at top right and found that I had to create a menu. However, your system will not allow me to do so. I click the “create menu” button and nothing happens. I click the link to show the 7 locations for menus, and same, nothing happens. I refreshed the page and it’s the same.
2. All the elements and features in the theme, are those only available through WP Bakery, or elsewhere?
3. After installing the demo content (template 1) I went looking for the pages to possibly edit them. All I see is “First.” I was looking for “Home,” so I could install all the pages, but there was no place to click for home. So now, how do I get all the other pages installed — or so I have to start all over again, deleting what I already have?
Thanks.
Hello Dmag!
1 Please make sure the issue is not caused by low server configurations, you can check them here. Some more details about menu creation you can check here.
2 If you are referring to modules available, yes, they all presented in WPBackery builder.
3 As you have installed the layout and need 26_pages, please import home demo with the help of the Wordpress importer, please check the detailed instruction here.
Best regards,
DFD Support Team
Hello. Where can we see a current changelog for the updates you just published? Thanks 
Hello Lightform!
The changelog is added to the item’s details page >scroll to changelog section.
Best regards,
DFD Support Team
I have seen this change log but the last update was made in 2018!
It’s just a typo. Thank you for the notice, we have set correct date.
Best regards,
DFD Support Team
Ребята, вы планируете добавить загрузку файла к контактной форме? Ради одной только этой функции приходится ставить contact form 7 отдельно 
Hello Geer_anton!
The feature is not in to do list for now. We will add your request to our wish list.
Best regards,
DFD Support Team
The contact form works fine on all browsers on pc’s, but on mobile/tables it displays the message is sent but it actually does not deliver it to the mailbox;
Any tips?
Hello Chenan!
Could you please submit a ticket in our support center and provide us with the WP access and link to your site? We’ll be able to check the request.
Best regards,
DFD Support Team
Hello, I’m interested to buy ‘native’ theme, but I have doubts about the style of the buttons.
I have seen that in most demos the buttons have a round style. I attached two images.
https://www.screencast.com/t/0tSzKSudgn https://www.screencast.com/t/eyvo1ygw1I would like to know if this shape can be changed (to a square shape) in all the places that I want.
Seeing the demos I know that I can change it in the modules and pages that I build, but I would like to change them in the ‘login’ window or in the tabs of the simple pages of the product where the description and opinions of the product appear as I show you in the images.
Is this possible? Thank you.
Hello Canelayclavo!
Most of the buttons will inherit the style from theme options, anyway, if any button’s border-radius should be changed our support team would be glad to help you with the solution.
Best regards,
DFD Support Team
I’m interested in buying Native, but first I need to know if anybody currently using this theme is getting reasonably fast page loads. I understand there are several factors involved, but I see a lot of comments about slow loading times. Is ANYBODY able to make this work and get a decent Google score? Thanks
Hello Dmag!
Could you please contact us via Envato contact form we’ll provide you with the requested information?
Best regards,
DFD Support Team
