Hi. Could you please let me know how to modify 404 page?

Hi, ever since the update to Wordpress 5.0+ it seems my UX Builder is deformed.

Here’s a screenshot https://snag.gy/6pfVqm.jpg

The menu bar is vertical instead of horizontal, and the box for editing is too small, and seems like there’s no way to adjust position or size.

Please help!

in checkout page, i disable all field leaving only email address using woocommerce checkout field addon. but it still show ‘billing_first_name’. It wont show on other theme. only on flatsome.

And how to force checkout page to be 1 column? It looks ugly looking at 2 column when email is the only field.

‘UX-themes has decided to no longer offer support for this item’ Is that a joke?

When my products are displayed by “product category”, they populate perfectly by date uploaded. When I use the UX tool to show products in a page and sort by date, it jumbles the order of the products. Is there a fix for this?

Hi!, how come you don’t offer support for this theme? I’m having an issue with a client’s web that uses this theme. For some reason after updating, product thumbnails were set to square ratio (and they’re not squared images) and I can’t seem to find a solution for this. What can I do?

Hey,

Here on themeforst it says that you’ve decided to no longer support this theme. Is that true? What does that mean? I know that my support has expired, and I could easily renew it, but are you offering support anymore? Or are you planning to retire this theme?

Can blue top bar be removed? How to remove it? Using css?

Hi there, we are perfectly fine with your theme! Its awesome. After using it for quite a time, i fail to find a way to edit the “THANK YOU PAGE” content on the right side. I know that there is a placeholder for HTML in the Advanced Options, but it only changes the content of the left side of the page. Is there a way to edit the look/layout of the page / exchange the content completly with some custom build page? I tryed to find a file in the theme but didnt found one.

Anybody have experienced the same issue? Would be very glad if somebody can post his found solution (if found).

Thanks anyway and keep up the good work!

Best, Felix

Question: why do you tell anyone to submit a “support ticket” if when we do that we have 2 options:

1) To get an answer from someone that don’t have any idea about what is talking about. I mean, I saw better answers from my content writers (regarding wordpress fixes) than from that Michael from your team.

2) No one is going to reply on a second mail when you explain what is wrong. As I said in my first comment. Your theme, have some SEO issues.

“When you edit a category you have this option: http://prntscr.com/mvgwhk that allows you to add some text before the products listed in the category.

The problem is that if there are 100 different pages in that category, the description will be in all 100. That’s pretty bad for SEO.

What’s the best option display that descriptions just on the first page of category?”

Are you going to fix them or I need to find a developer?

Hi,

I am currently setting up theme in localhost environment.

I have problem displaying google maps. When I enter latitude and longitude it shows the location correctly in ux builder editor but when I go to the live page there just a blank page.

Can you let me know how can I fix it?

Dear author , currently i use the parent theme , i need add some code but it not recommend to add code which will cause customization lost when update,so i want to ask if i shift to child theme will can add code and also keep customization save during update? also i just want to add code and hope every other thing like the parent theme, what your advice and suggestion ,thanks, i really don’t know the big different between parent theme and child them.

Hello, pre-sale question. Is it possible to have the mobile menu on the bottom? (cart – menu)

Hello, please tell me what languages the template is translated into?

I have detected issue after latest woocommerce update and flatsome theme update. In Chrome on products page 1 in 10 times main product image height is calculated wrong which leads to narrow row with main image and first thumbnail in column. Issue seems to be with flickity-viewport class or flickity itself. First google search results lead to issues calculating image height. Disabling lightbox, zoom on hover doesnt help. Another thing that really annoys me is that on product page links to next/prev product displays products not being in stock as well, hover for catolog visibility is hidden As well as for search results. How to overcome this? But overall, for being customer for 3 years I am very satisfied with this theme! Thank you for your efforts.

Ticket ID – 81930 – I have pointed out a bug but the support agent is not ready to accept the bug and has instead classified the bug as a feature request. Can the author please look into this? I have shared written details and a video also on how to replicate the bug in the theme.

Search Console Error: Either “offers”, “review”, “bland”, or “aggregateRating” should be specified on my site. Please help me fix it. Thanks!

i have reviews activated on Woocommerce settings, but nothing showing on my products pages

Hi, Some users are complaining that they write their entire address but it isn’t showing everything on our woocommerce. I think this might be some bug of using autocomplete on the address using mobiles. I’ve been tested on desktop and works everything fine. Do you know what can be causing this?

Hey guys, it is possible to disable built in megamenu and use flyout menu style instead ?