157 comments found.
I have no use of buying the theme till it is working for me all the credentials I have given it to you and still the issues are their For error log file you have C-panel details. Unyson we are not able to install as well. 1.) Media files are not working 2.) Their are several line item issues.All other issues have been already reported. Please resolve the issue.
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi I am having trouble installing your demo data to look exactly like the theme i purchased
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
i sent the creditials
Hi.,
We cant login to your site ( Invalid username/password). Please Send correct login details.
Note : Authentication failed. You entered an incorrect username or password.
Hi,
I like your Owly theme, so before buy I would like to ask you:
1. Is it possible to change font size (regular text, titles…)? 2. Will be all pictures in Owly automatically with rounded corners? 3. Do you have any prepared pages – like in your demo (About, Faculty)? Would it be possible to find them inside of the theme to re-use them? 4. Is it possible to have upper black stripe a little bit more narrow (not so wide)? 5. Is it possible to change default yellow color? 6. Is it possible to put Buttons / Titled boxed / Notification boxes into right sidebar (probably using Widget and HTML code)? 7. Is it possible to use any slider in homepage with scrolling the latest posts? 8. Is it possible to have “written” name of site (no picture logo)? 9. I would like to have blog archive layout like you have it on Media – Portfolio – Right Sidebar – would it be possible? With small changes – no zoom in pictures while mouse over and title still visible.
Thank you for your answer. I really like your theme, therefor I think about it so much.
Kind regards
4v
Hi.,
1. Yes , it is possible.
2. Not possible .
3. By default when you will import our theme it does not contain any pages , you have to import our demo via unyson plugin . So that it will completely import our demo site as like as our live demo . After that you can edit the content . But it will remove your current content.
4. Please be more specific about your query with some screenshot , so that we will help you better .
5. Yes , it is possible.
6. Yes, it is possible using our short code inside the widget you can display it in sidebar .
7. We have used slider revolution , and our theme comes along with default slider alone . If you need to create a new post slider you can create it .
Note : Our theme comes along with plugin package , but it does not contains license key . As per envato norms we couldn’t share license key . So if you want to use free / premium plugins or any extensions then you have to purchase the plugin separately .
8. Not possible .
Regards., DesignThemes Support.
Hi,
thank you for your long reply.
I would like to add more detail to my question #4: here is the link to the printscreen, which I think… https://prnt.sc/nxinoo
Thank you
Kind regards
4v
Hi,
Kindly follow the video link.
Ref: http://recordit.co/pDK9OU6obu
Ratings:
We look forward to helping you!! Please don’t forget to place your worthy ratings 
Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
We are unable to import demo emailed you more details. we emailed you the details. website is www.tupodia.com
Hi.,
You have already import our demo , excerpt menu location . So get into Admin Panel > Appearance > Menu > Manage Locations there you have to assign the menu location properly .
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you.
Click Here To Get Theme Support
We look forward to helping you!
Thank you, CreativeCrewz
Regards., DesignThemes Support.
Hi,
I like yout Owly theme, so I would like to ask you:
1. Is it possible to switch off the preloader screen? 2. Do you have sticky upper main menu (to be vissible when scrolling up – back to top)? 3. In blog with right sidebar – would it be possible to have smaller images of the posts? For example the same size which you have in Portfolio? 4. Similar question: after clicking on one blog post (http://owly.dttheme.com/orientation-program-for-the-new-students/) – would it be possible to have right sidebar there? And smaller main picture of the post? 5. In Item details you talk about “Unlimited blog options” – what all options do you mean? Could you make any printscreen?
Thank you
Kind regards
4v
Hi.,
Thank you for your interest on our theme .
1 ) Yes , you can easily switch off the preload – http://prntscr.com/nwunc6
2 ) You can enable the sticky header – http://recordit.co/vCNF9OSHRB
3 ) Yes , it is possible
4 ) Yes , it is possible .
5 ) We have these elements – http://prntscr.com/nwusmo . So you can design your blog single page using those elements as per your need . ( That means you can change the position of the contents / images / meta details as per your need )
Regards., DesignThemes Support.
Hello
I’m facing an issue installing Demo layout.
I tried to register on your support website, i didn’t received the registration email.
Hi.,
You can import our demo via unyson plugin – http://support.wedesignthemes.com/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Kindly send us your Purchase Code and MAIL ID via the right bottom form located @http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
sent
Hi.,
We have sent forum login details , please have a look.
Regards., DesignThemes Support.
Hi,
After installing theme I have a problem with FontAwesome. It works when main theme is activated but when I activate child theme it stops working. Something about fonts is not right.
Any suggestions?
Hi,
Kindly, send some screenshot about your issue and your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Hi, I have sent you the page where font fail to display. Also admn login has been sent. Thank you
Hi dejangajiceq.,
Can you send us the screenshot of the exact section where you have the font awesome issue, so that we can check and let you know.
Regards., Designthemes Support
Hi, Do you have the multi-page version of it? instead of a single page??
Hi.,
Thank you for the interest in our theme and contacting us.
Sorry, we do not have the multi-page version (one page template) you need to create the page with multi-page concept- you need to create the page content with labels and assign the label id with menu, the you will get multi-page version (one page template)
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi guys, after installing the demo site I cannot even open my admin pannel with following errors
Warning: session_start(): Cannot start session when headers already sent in /home/h905151929/h905151929.nichost.ru/docs/wp-content/plugins/unyson/framework/includes/hooks.php on line 258 Fatal error: Uncaught Error: Call to undefined function has_blocks() in /home/h905151929/h905151929.nichost.ru/docs/wp-content/themes/owly/framework/register-head.php:488 Stack trace: #0 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/class-wp-hook.php(300): owly_body_classes(Array) #1 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #2 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/post-template.php(770): apply_filters(‘body_class’, Array, Array) #3 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/post-template.php(557): get_body_class(Array) #4 /home/h905151929/h905151929.nichost.ru/docs/wp-content/themes/owly/header.php(10): body_class() #5 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/template.php(684): require_once(’/home/h90515192…’) #6 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/template.php(643): load_template(’/home/h90515192…’, true) #7 /home/h905151929/h905151929.nichost.ru/docs/wp-includes/general-tem in /home/h905151929/h905151929.nichost.ru/docs/wp-content/themes/owly/framework/register-head.php on line 488
Ok, to fix the fatal error I had to
- downgrade PHP version to 7.1
- set all of PHP setting from you manual
- update WP to the 5.2 only after the installation of the demo
It was weird
But there are still warnings:
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/h905151929/h905151929.nichost.ru/docs/wp-content/plugins/designthemes-core-features/visual-composer/modules/pricing_table_item_7.php:89) in /home/h905151929/h905151929.nichost.ru/docs/wp-content/plugins/unyson/framework/includes/hooks.php on line 258
Another problem: almost all of the pictures from the demo is of very low quality, some of them are stretched, I can send you the screenshots. Thank you
Problem with warnings has been solved by changing php output_buffering to 4096 btw.
But I found out that the quality of the demo pictures is bad in source files in folder demo-content. For example check demo-content ▸ default ▸ f ▸ uploads ▸ 2019 ▸ 02 ▸ bg1.jpg
Hi.,
Thank you.
Kindly note that, the images used in the demo are all licensed. So, we can’t provide those images.
http://prntscr.com/noabheDummy images only present instead of original images. You can replace your own images. If you need to use those images which is used in theme demo, you have to purchase those images. Here is the image purchase id’s to purchase the images.
http://prntscr.com/noab87 https://www.dropbox.com/s/3z7ozp8eo0q2aoa/Owly-image-purchase-link.txt?dl=0If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Got it, thanks
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
Regards., DesignThemes Support.
Hi, my previous questions are still not answered. Please help
Hi.,
Sorry for the delay ,
2 & 3 ) Kindly send us video about your issue , so that we will check the issue.
4 ) Kindly send us some screenshot with your image link , so that we will send the css code to replace the loader .
5 ) It sound like “Icon Manager” default smile fonts folder does not exist in your theme path. So, that only it causes the issue. Here we have attached the folder and paste under the file path /WP-content/uploads/.
File : https://www.dropbox.com/s/q3uvr7qbpshp3nx/Defaults.zip?dl=0
6 ) Get into Admin Panel > Appearance > Owly option > Layout > Breadcrumb > There you can change the image globally – http://prntscr.com/njsg64
And you can change the image under the page settings – http://prntscr.com/njsgjj
7 ) If you want to add that curve then you have to add this extra class – “dt-sc-curvy-top” – http://prntscr.com/njw90x
Regards., DesignThemes Support.
Hi, seems like I can’t register on your support forum http://themessupport.com/forums/forum/education/owly-tutor-teacher-wordpress-theme/. I don’t receive an email from your side to confirm my registeration.
And there is no such theme support on http://support.wedesignthemes.com.
Please advise
Hi, I have a few issues that I am facing. I have installed the demo content into my localhost site.
1. I followed one of your tutorials above to search for predefined skin, but I am unable to find any skins in the CSS/skins folder http://prntscr.com/mzdbab
2. Then, I discovered that I could use the style picker by enabling it from your framework options. However, when I click it, it didn’t do any change to the site. (https://imgur.com/xCpm1MY)
3. I tried changing the site colours. However, other than the site BG colour, the other options didn’t work though. (https://imgur.com/xJdxyJd)
Please assist.
Thanks!
How do I change the loading icons? Both when the site is loading with the owly icon and when changes are being made to the site the piglet icon?
Hi.,
1 ) We have updated your password and sent to your email id lim.hong.wei.benson@gmail.com . Please have a look at it.
Queries :
1 ) Sorry , kindly refer this link for skin color change – http://support.wedesignthemes.com/knowledge-base/kirki-part2/2 & 3 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
4 ) You can change the page loader text under the file path – wp-content/themes/owly/framework/register-hooks.php
Ref : http://prntscr.com/njg2ii
Kindly send us some screenshot about your another loader issue . So that we will help you better .
Regards., DesignThemes Support.
Hi,
1) Thanks. Will try it.
2&3) Unfortunately I am on localhost
4) I am referring to the icon (https://imgur.com/6R1kfgb). The second site loader is over here (https://imgur.com/S85I7WN)
Thanks.
Hi,
There are errors when I clicked on Ultimate (Addon) -> Icon Fonts Manager (https://imgur.com/DsP1RcA)
Hi,
Got 2 questions here:
1) How do I change the background to the banner graphic background here (https://imgur.com/L6Lqjlx) and how do I create the jagged effect?
2) How do I make the curved background effect here (https://imgur.com/13Fn6Iy)?
Thanks!
Hi.,
2 & 3 ) Kindly send us video about your issue , so that we will check the issue.
4 ) Kindly send us some screenshot with your image link , so that we will send the css code to replace the loader .
5 ) It sound like “Icon Manager” default smile fonts folder does not exist in your theme path. So, that only it causes the issue. Here we have attached the folder and paste under the file path /WP-content/uploads/.
File : https://www.dropbox.com/s/q3uvr7qbpshp3nx/Defaults.zip?dl=0
6 ) Get into Admin Panel > Appearance > Owly option > Layout > Breadcrumb > There you can change the image globally – http://prntscr.com/njsg64
And you can change the image under the page settings – http://prntscr.com/njsgjj
7 ) If you want to add that curve then you have to add this extra class – “dt-sc-curvy-top” – http://prntscr.com/njw90x
Regards., DesignThemes Support.
Hi,
2&3) Please refer to video. (https://ufile.io/05t0lqm7)
4) You can just use a placeholder. I have not decided on the image yet. Is it a gif or a still image and then your code will create the animation?
Hi.,
1 ) We are checking on the issue. Will let you know once we fix it.
2 ) Yes , It is possible to replace with image ( including gif format ) with animation .
Regards., DesignThemes Support.
2) So where do I change it? So the default one is with animation?
Also a new issue, when the screen is not full width, there is some issue with the header. Please see screenshot (https://imgur.com/IZonhEq)
Hi,
The last update was 4 days ago. Any updates, pls?
Hi.,
1 ) Thank you for your clear video , we have checked our theme in our local it working fine . So we need to check your site to debug the site skin issue .
Ref :
So kindly upload your site on online server , and share your login details . We will debug and fix the issue ASAP!!
Style Picker Issue: – http://prntscr.com/nmad3x . We have added this option for demo purpose only . In our next update we will remove this option . So you can disable this style picket here – http://prntscr.com/nmadum
2 ) To change the loader image – Get into Admin Panel > Appearance > Customize > Additional CSS > And paste the below code ,
#owl{ display:none;}
.loader-inner:before { content:""; position:absolute; width:130px; height:120px; left:0; right:0; top:-80%; background-image:url(http://themes-demo.com/owly/wp-content/themes/src/images/logo.png); background-repeat:no-repeat; margin:0 auto; }
Note : You can replace the background-image url as per your need .
Ref :
3 ) In our demo site , header working fine – http://prntscr.com/nmaciz , http://prntscr.com/nmacp2
Regards., DesignThemes Support.
Thanks. Will try to upload site for your team to debug.
Hi.,
OK, Thank you.
Regards., DesignThemes Support.
which lms can be use with this theme?
Hi.,
Thank you for the interest in our theme and contacting us.
We have used our own lms comes with our core features plugin.
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi, Can you change the color of theme?
H.,
Yes, you can change the site skin as per your needs.
For you reference :
Please follow the instructions in the below knowledge base link for customize the skin option.
http://wedesignthemes.com/support/knowledge-base/how-to-set-up-the-custom-skin/ http://prntscr.com/mzdbabGo to wp-content\themes\owly\kirki\options\site-skin.php line no 36 (aprox) here you need to add the skin name as shown in the screenshot or replace the site-skin.php file
http://prntscr.com/mzdb2r http://prntscr.com/mzdcrjAfter add the names into site-skin.php file then go to Dashboard > Appearance > Customize > Site Skin > then enable Predefined Skin option to YES and select the skin as per you needs.
http://prntscr.com/mzddqf http://prntscr.com/mzde0l http://prntscr.com/mzde53 http://prntscr.com/nh2ps6 http://prntscr.com/nh2pixIf you need theme skin color as per your own color the follow the steps in the above knowledge base link and add the skin name into site-skin.php the select the skin from Customize > Site Skin
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi,
I have the following notice after I installed this theme:
Your theme (Owly) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Please assist. Thanks.
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
Unfortunately, i am hosting it on localhost. Any usual issues regarding this that I can attempt to correct it myself?
Hi.,
Get into the theme file path and replace “WooCommerce” folder ,
Folder File : https://www.dropbox.com/s/viezwf2f8om1prm/woocommerce.zip?dl=0
Regards., DesignThemes Support.
Alright. Will try this. Thanks.
Thank you, we look forward to helping you!
I founded another bug on your demo site, please check via iphone your blog page: http://owly.dttheme.com/blog/blog-with-right-sidebar/ Same thing was present before on your home page.
Please fix this.
Thank you
Hi,
We have fixed that issue and checked in iPhone. Please have a look. Once you clear the browsing history and check it.
If you found any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi,
I have cleared the cache and still the problem remains. Tested on iphone X, Safari browser, latest iOS.
Sorry on the single blog pages there is a blank page problem. You should check the whole theme with iOS devices, or hire me
Hi.,
Sorry , for the inconvenience .
Kindly send us some screenshot / video about your issue . So that we will help you better .
Regards., DesignThemes Support.
Hola, pregunta que me cuesta tener el sitio implementado en mi hosting???
Hi.,
Thank you for the interest in our theme and contacting us.
The theme cost is $59 for Regular License and $1600 for Extended License. You will get the site like our demo site with dummy image after import the demo content.
You can purchase the theme with cost of $59 you will get the theme package and 6 months support from designthemes
We have offer a setup service as free of cost for basic installation and import the dummy data.
If you are looking for basic installation and setup only means we can able to help on this with free of cost. Just purchase the theme then send us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can imported all the dummy data and make the required settings for you.
Note : After import the demo content you can change the site content as per your needs.
Refer : https://themeforest.net/item/owly-tutor-wordpress-theme/23394631
http://prntscr.com/ng2urd http://prntscr.com/ng2uv2If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi,
I’m facing an issue installing Demo Content.
Unyson: Your website is hosted using the LiteSpeed web server. Please consult this article if you have problems backing up.
I tried the solutions provided on the article, no luck.
I tried to register on your support website, i didn’t received the registration email.
Help!
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
Refer : http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username and Admin password)
FTP access login details ( FTP Host, FTP Username, FTP Password)
we have update your forum login details and send it in to your registered email id (abistoufis@gmail.com). Please have a look.
Regards., DesignThemes Support.
Done
Hi.,
Thank you.
We have imported all the dummy data, installed and activated all the latest version of plugin files and make the required settings. Please have a look at your site.
http://ifov.ma/V2/It seems that your server limits low so that the issue will occur, we have update the server values as per our requirements and import the demo content as per our demo site with dummy images.
http://prntscr.com/ng5xrsKindly note that, the images used in the demo are all licensed. So, we can’t provide those images.
http://prntscr.com/ng5yipDummy images only present instead of original images. You can replace your own images. If you need to use those images which is used in theme demo, you have to purchase those images.
If you need we will send you the purchase links to purchase the images.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, visit below video link for how to rate our theme:
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
Regards., DesignThemes Support.
Before purchase question: I have tested this theme via mobile and it fails to load properly. Has some bugs. Is this some server issue or?
Hi.,
Thank you for your interest on our theme .
Kindly send us some screenshot / video . So that we will help you better.
Regards., DesignThemes Support.
Dear DesignThemes, just try to load demo site via your iPhone or Samsung mobile device and begin with scroll, it will fail to load. I can send you screenshots if you leave your email for me here. Once this is fixed I will buy the theme since I like the design a lot. Good work!
Hi.,
Thank you for your interest on our theme .
Kindly send us some screenshot via support@wedesignthemes.com .
Regards., DesignThemes Support.
Sent. Main problem is that its all white, no content and footer has problems with css. This is from your demo site.
Hi.,
Thank you . We received your mail . Our designers team are checking on the issue. Will let you know once we fix it.
Regards., DesignThemes Support.
Ok, thank you.
Hi.,
OK , Thank you .
We will reply to you mail .
Regards., DesignThemes Support.
Hi, I wanted to purchase this theme I had a query. Can i deploy and build the website in localhost completely and then transfer it to main domain? will the licensing work? if i buy for only one domain.
Hi.,
Thank you for the interest in our theme and contacting us.
Yes you deploy and build the website in localhost completely and migrate or transfer it to main domain for this case no need to buy the licence
Note : If you need it on multiple domains, you would need to purchase a license for each one.
Also you can use demos in you site sub domains with other demos but you can’t use each demo with each different site with one licence.
For more information please check the Envato regular license definitions here ->
http://themeforest.net/licenses/terms/regularIf you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Ive tried a few times to register for your support with no luck so im forced to try and get support here. Ive tried installing the theme a few different times and ways but I keep getting errors once the plugins are activated. Errors are below:
Warning: Cannot modify header information – headers already sent by (output started at /home/-/home.-.com.au/wp-content/plugins/designthemes-core-features/visual-composer/modules/pricing_table_item_7.php:89) in /home/-/home.-.com.au/wp-admin/includes/misc.php on line 1198
Warning: session_start(): Cannot send session cookie – headers already sent by (output started at /home/-/home.-.com.au/wp-content/plugins/designthemes-core-features/visual-composer/modules/pricing_table_item_7.php:89) in /home/-/home.-.com.au/wp-content/plugins/unyson/framework/includes/hooks.php on line 228
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/-/home.-.com.au/wp-content/plugins/designthemes-core-features/visual-composer/modules/pricing_table_item_7.php:89) in /home/-/home.-.com.au/wp-content/plugins/unyson/framework/includes/hooks.php on line 228
Warning: Cannot modify header information – headers already sent by (output started at /home/-/home.-.com.au/wp-content/plugins/designthemes-core-features/visual-composer/modules/pricing_table_item_7.php:89) in /home/-/home.-.com.au/wp-includes/pluggable.php on line 1251
Warning: Cannot modify header information – headers already sent by (output started at /home/-/home.-.com.au/wp-content/plugins/designthemes-core-features/visual-composer/modules/pricing_table_item_7.php:89) in /home/-/home.-.com.au/wp-includes/pluggable.php on line 1254
help on this issue would be greatly appreciated
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
I haven’t herd from you and its been a week? Can you please help with this issue
Hi.,
We have replied to your mail on march 22ns , we asked your CPanel details – http://prntscr.com/n42fhx .
Regards., DesignThemes Support.
thanks Ive sent it your way
Hi.,
Kindly send us your WordPress and CPanel details via the right bottom form located @http://themeforest.net/user/designthemes . So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
