28335 comments found.
Hi,
Is it possible to move the logo to the Top Bar instead of having it on Header Main?
Tks
Hi,
It’s not possible with the current theme options. But you can do that by modifying the header template files manually.
Hi, I purchased the Flatsome Theme and try to upload into my domain wordpress. When I click activate, it give me this message and I cannot go anywhere else. Please help. Fatal error: Can’t use function return value in write context in /home4/povlis80/public_html/wp-content/themes/flatsome/inc/helpers/helpers-shortcode.php on line 444
Hi,
Please contact your host and ask them to update PHP to v7+.
Great Theme Do you have any demo Like this http://bit.ly/2Cf990L
Hi,
No, but I think you can easily design it with the Blog Posts element 
Can I use Flatsome with Visual Composer (page builder plugin) without problems?
Hi,
Yes, you can use with Flatsome but can’t use with the UX Builder at the same time.
Ok got it. Do I have to disable something or just install Visual Composer and not use UX Builder?
No need to disable anything. You can also use UX Builder separately. I mean UX Builder doesn’t recognize VC shortcodes. You can build a page or block with UX Builder without using VC. Just can’t use on 1 page at the same time. Please give UX Builder a shot before giving up. 
Well, that’s the best solution. I really like UX builder and I hoped I can use it despite having VC installed. Cool! 
My best selling items Carousel on home page under the slider has slightly blurred images and so does my main images in shop unless i roll over them so it shows a larger size. Why would this be? Is there a default images size to set in the theme?
Thanks
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
Our support team will be happy to assist.
Thank you.
Great help, I will never buy any theme you people create again
This is not our official help desk. If I try to support here, how can I track it? I asked you to open a ticket because it was for your benefit. And it’s obvious that your current account isn’t the account that you purchased Flatsome. Most pirate users are trying to get support from here.
Thank you for your understanding.
Hi! How to change the font in the text editor?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
On your demo there is much of beautiful examples, for example FEATURES category. But I don’t see this in my project. I installed demo content and don’t see FEATURES menu. And I don’t have sub-categories in SHOP menu like on your demo.
How to see it in my project?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
When I choose to add Woocommerce Custom Products element and I choose 4 columns display, it just show 3 columns instead. The other Woocommerce Products (Best Selling, Featured…) elements work fine with 4 columns. Please take a look and revise if possible.
Thank you.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
zxcvbn.min.js is loading for every non-logged in user on every page. I can’t find a location to turn off lightbox. You can take a screenshot to help me.
Hi,
You can disable Lightbox from Flatsome>Theme Options>Style>Image Lightbox. Flatsome doesn’t have a “zxcvbn.min.js” file.
Hello. I would like to add icons to “My ACCOUNT MENU” ANy function for that? Please help Romeo
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
Hi guys, your theme looks brilliant does it work with WOOCOMMERCE MULTIVENDOR MARKETPLACE by wc lovers?
Been looking for a vendor theme and this looks brilliant
Steve
Hi,
Can you join our official Facebook Community and ask that to our +15K active users?
Getting Fatal error: Can’t use function return value in write context in /home1/kuzco/public_html/wp-content/themes/flatsome/inc/helpers/helpers-shortcode.php on line 444
Hi,
Please contact your host and ask them to update PHP to v7+.
Is there a way to add some notes in Catalog view? such as QTY DISCOUNT. Some items I have qty discount but the price shown in catalog view is without discount.
Hi,
You can use the “Top Content” section of the product editor (Extra tab) or a 3rd party product page field plugin.
Is there an issue with Instagram feed? Always saying unable to connect 200 error or Failed to load resource: the server responded with a status of 403 () support has expired just wondering if its a general issue?
Hi,
We haven’t got any report about that yet. Can you check the Instagram username on a local Flatsome test installation? It mostly happens if Instagram rejects the connection from a web server.
Just tested it and same problem occurring? However tried a different hashtag and that worked?
Try to clean transients as told here: https://docs.uxthemes.com/article/330-how-to-clear-instagram-element-cache
Is it possible to make custom product pages based off categories?
Hi,
If you mean that you want different single product page layouts for different categories, no. It’s not possible for now.
Hi guys,
I want to hide Footer 2 on desktop only. When I put this code in Custom CSS All screens it hides the footer on tablet and mobile too: .footer-widgets.footer.footer-2 { display: none; }
I tried: @media (min-width: 850px) { .footer-widgets.footer.footer-2 { display: none !important; }
It is not working. I also set the visibility for the footer items to “Hide on Desktop” but it didn’t work either. (The footer with background color appears without the items).
Any ideas?
Thanks!
I worked it out. A bracket was missing.
Thanks for letting us know 
Hi! I have some trouble to upload the themes file into my wordpress. When everytime I tried to upload the file it says this (The uploaded file exceeds the upload_max_filesize directive in php.ini.) . I’ve 10GB hosting storage.. do let me know what actually is the problem.. tq
Hi,
Please contact your host and ask them to increase the PHP file upload size limit. And also be sure you have the minimum system requirements from the links below.
https://docs.uxthemes.com/article/309-server-recommendations https://docs.uxthemes.com/article/202-missing-customizer-or-ux-builderHeey so my grid seems to go crazy do uknow why this is so buggy? It works good on “rows” instead of grid. http://prntscr.com/n0zccz
Hi,
Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
Hi! I would like to make the homepage full-width an all other pages boxed. I have set the layout to boxed on the theme settings and used custom css for the .home.boxed selector and added the value: max-width: 100%; my only problem is that the header is still in boxed mode and cannot find the right CSS selector to change its attribue to max-width: 100% instead of 1170 px wide. Thanks for your help!
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.
Hello,
I’m using the 4 column footer and there is only 1 widget where I can place text of footer menu’s.
I would like to have a text in column 1, 2 and 3. In column 4 I would like to place 2 menu’s but the second menu is now in column 5.
Is there a possibility to place items below each other instead of in a new column?
Would like to see the footer widget is 1,2, 3 and 4 to place items instead of 1 widget area.
Thanks already for your help.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thank you.