23207 comments found.
I am trying to purchase the discounted theme at $29 dollars but when I add it to basket it is saying $59. Could you please help!!
Hi,
First of all thanks for showing your interest in Porto WordPress.
And Sorry to say that but Unfortunately, sale season is over and not available until Black Friday at the end of this year.
Thanks for your understand.
It’s still 29, but when I’m buying it’s 59… I’m not late. Take a look at your promotions. It’s still there. I took printscreens…
Hi,
First of all thanks for showing your interest in Porto WordPress.
And Sorry to say that but Unfortunately, sale season is over and not available until Black Friday at the end of this year.
Thanks for your understand.
Hi, I can not buy the item with %50 discount! Any Help?
Hi,
First of all thanks for showing your interest in Porto WordPress.
And Sorry to say that but Unfortunately, sale season is over and not available until Black Friday at the end of this year.
Thanks for your understand.
Hi,
The following code is used to control the columns in single product page, for example it narrows the image area while it widens the summary area (title, cost, short description & etc.), I have tried it on other themes and it worked perfectly well but on porto theme it did not work. So there is something that is taking over this, what do you advise to enable me to release them in order to be able to make this CSS work well?
The cods is:
/* Image Width, single product /
.woocommerce div.product div.images { width: 30% !important; }
/ Summary Width, single product */
.woocommerce div.product div.summary { width: 66% !important; }
Hi,
Sorry to say that but this is not the solution, This requires Customization, I have set up the Custom CSS for you, You can try this once, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-product .summary-before.col-md-6 {
flex: 0 0 30% !important;
max-width: 30% !important;
}
.single-product .summary.entry-summary.col-md-6 {
flex: 0 0 70% !important;
max-width: 70% !important;
}
Hope it will help you and work for you.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 09/04/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thank you so much for this, but I am sorry that it did not work, I tried also to remove or reduce the size of the image in customized >> woocommerce >> product images, but also did not work.
In order to analyze the problem, I tried the CSS code you’ve sent on another location on Porto and it worked fine without any problem. I am not sure why on the mentioned instance it is not working, but I will have to analyze it and check plugins and just everything.
Thanks again,
Hi,
Sure you can and thanks for contacting us. Have a great day.
Hi,
When changing the shop default currency using WooCommerce Currency Switcher (Woocs), “SALE” label (Discount % with simple product) is display incorrectly on product page with variable products.
Herewith attached screenshot for your further reference.
With default shop currency: http://prnt.sc/n5gddf Change the currency: http://prnt.sc/n5gdfs
I checked with localhost also, there is same error. Porto theme latest version using 4.11.0
Thank you
Hi,
Actually this is not the issue but the default Functionality of the WooCommerce and the Theme, By default it will show the % of the discount price on the single/simple product page but not the % on variable product page, because variable product has multiple variations and it is not possible to show the single variation % price on the variable product page that is why it only shows the SALE label on the variable product page, In order to change it as per your requirements you have to Customize the Plugin and Theme core files.
Hope this make sense.
Thanks.
Thank you for the support. Actual problem is, SALES label shows incorrectly with variable products.
Once changed the default currency default currency using WooCommerce Currency Switcher (Woocs), SALES label appears as “%NAN”
https://prnt.sc/n5gdfsPlease check my site https://www.mrudukanga.lk
Thank you
Hi,
This seems to be the language issue on your site, Can you please contact us through our support system with your site WP Admin and FTP Login details so we will check and solve the issue for you.
Thanks.
I am not using different languages. Only one is English.
Hi,
Can you please contact us through our support system with your site WP Admin and FTP Login details so we will check and solve the issue for you.
Thanks.
Hi There. On Home Corporate 12 layout the header disappears under 768px and the mobile-nav-wrap panel is narrow. Is there anything I can do, please?
Hi,
Can you please explain your issue more clearly if possible with the help of screenshots, I am not getting properly what you actually want to say, The Header will not going to be disappeared but it will change the Look/Design when you check the site on mobile view, and this is the default Functionality of the Theme.
Thanks.
Hi,
Still not able to understand properly, Can you please contact us through our support system with your site WP Admin Login details and explain it there more properly so we will check and try to solve the issue for you on your site.
Thanks.
Sorry. Let me try to be clearer. The screenshot http://prntscr.com/n5tij4 is about the website header at (let’s say) 990px which is less than 991px. Then this is the screnshot http://prntscr.com/n5tj68 (lets say) at 767px (<768px) and, as you can see, it shows just the background, no logo and without menu. Then I wrote the following css: @media screen and (max-width: 768px) { .header-wrapper { position: fixed; z-index: 999; } #nav-panel > .container, #nav-panel > .container > div { display: block; display: inline-block !important; } } and the website header has become like this: http://prntscr.com/n5tnc7 for less than 768px. As you can see, now it shows the logo on the left, the menu and some text. Anyway I’m happy contact us through your support system as soon as I can
Hi,
Yeah Sure please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
Im trying to purchase the theme but the sale is gone? It still says is on sale but there is no discount….
Unfortunately sale season is over and not available until black friday in the end of this year. Thanks for your understand.
Where can i change the colour ? https://prnt.sc/n5ei0i
Hi,
You can change the Breadcrumbs color as per your requirements from Appearance >> Theme Options >> Skin >> Breadcrumbs as per your requirements: https://pasteboard.co/I84aSPs.png
And the Underline color is coming from Theme Primary Color from Appearance >> Theme Options >> Skin, You have to change the Primary color of the Theme otherwise you can change it using Custom CSS as well.
Thanks.
Hello, Why is the March 30 update unavailable? SEO Repair Is Expected? Gtmetrix.com has been much richer since the new version was updated.
Hi,
We have simply fixed the single issue in the 30th March update of the Theme and yeah Porto WordPress is super fast.
Thanks.
Hi, how to remove these 2 lines.
https://prnt.sc/n5dqakHi,
These lines can be removed using Custom CSS, Please share your Live site URL with me here so that I’ll check and provide you the Custom CSS for that.
Thanks.
In the /products-categories/ page, only 8 categories are showing while I have 12 product categories. Is there anything forcing them not to show? Can we fix this?
On the other hand, how could I change the grid view of categories on the same page to list view?
If you provide me with a PHP or CSS code to fix both issues above, this is fine.
Thanks,
Hi,
You can change it from Appearance >> Theme Options >> WooCommerce >> Product Archives: https://pasteboard.co/I7X6VCI.png
Otherwise it requires Customization and if you want our paid Customization services you can contact our Customization team at nicework125@gmail.com for paid Customization services.
And also could you please purchase support extension to get further support? Your 6 months of support period is now expired from 09/04/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, good theme, comes with pre-designed templates library as it has salient studio? Supports Elementor? wpbakery is a very inchado plugin and leaves the slowest websites, many are leaving wpbakery and replaced by Elementor that is robust and fast …
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yeah, Pre-Designed Templates and Demos comes up with the Theme Package and you can Import any Demo on your site as per your requirements, Please check our all Live demos here: https://www.portotheme.com/wordpress/porto_landing/
And Sorry to say that but WP Bakery plugin is Super Fast with using our Porto Theme as we have a Speed Optimize Wizard Option in our Theme and regarding Elementor plugin, we have not tested it with the Theme Officially yet but some of our Customers are using it so you can also try it as well.
Thanks.
Any future updates will support a elementor? i mean i dont ask to change it from bakery, but just let users install elementor, because it dosent work apart. thanks
Hi,
While we currently do not have that feature, I have submitted your idea as a feature-request to our team so that they can consider for future updates.Have a great day!
Thanks.
Hello,
I’m translating your theme to Spanish and I found this older answer to a comment: “Please download the Spanish translated files and upload them to wp-content/languages/themes folder. I hope your issue will be solved. https://www.dropbox.com/s/6dmoy2tphjd941z/porto-ES.zip?dl=0" (almost 2 years ago)... Is there any chance of getting that file?
Thanks.
Hi,
Please download the latest Theme Spanish (Spain) language translation files from the below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and change the site language as Spanish (Spain) from there and save changes and check your site after removing the browser cache.
https://www.dropbox.com/s/vvjre6ou2098j45/porto-es_ES.po?dl=0 https://www.dropbox.com/s/ogukrz39iktfolz/porto-es_ES.mo?dl=0Thanks.
That’s perfect, thank you!
Most Welcome!.. 
Hello I have a shop based on the PORTO theme. Everything was in order for the Porto version 4.9.5. 1. After recent updates, the descriptions of my products have been “battered”. The appearance of the font changed to bold (the text was justified), text formatting was destroyed. I managed to improve the part manually – it took a lot of time because it applies to all products. Examples before updating: http://prntscr.com/n57l5y: http://prntscr.com/n57klc After updating: http://prntscr.com/n57jjy: http://prntscr.com/n57jy0 What can you do about it?
2. In addition, there was an error at the product tabs https://cv.opole.pl/qprotect-milorzab-japonski-i-antyoksydanty/ – the content was shifted between the tabs and is unavailable (WHY WORTH – DOSAGE – ACTIVE SUBSTANCES). You can compare with the product https://cv.opole.pl/mega-qprotect-milorzab-japonski-standaryzowany/ where it is reasonably good.
3. If you want to add a new product, the Custom Tab 1 Content and Custom Tab 2 Content tabs are currently unavailable – no text appears on the product page.
4. When previewing the product on the sidebar side is displayed narrow http://prntscr.com/n57n8q, and before it was normal.
Hi,
1. This seems to be the cache issue at your end nothing else, and always please check the changelog of the heme before updating the Theme, you will find all the changes and fixed in the changelog.
2. Again it seems to be the cache issue please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/5000612747--15-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Hope your issue will solve and if not then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
3. Please make sure that you have also updated the Theme required and recommended plugins including Porto Functionality as well, Hope your issue will solve and if not then please contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
4. At my end it is working perfectly fine, Please see this screenshot: https://pasteboard.co/I7WWQju.png
So again it must be the cache issue at your end nothing else.
Thanks.
Can you please look at ticket 46191 i cant get any further in the setup process until thats resolved.
Hi,
Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST
And today is Sunday a Weekend so please wait you will get the reply to your ticket when your issue will be solved until that please be patience.
Thanks.
Hello dear support
I use Real estate demo and have some questions. Please answer ASAP. I work on a localhost, so I will ask my questions according to your demo content.
1. https://www.portotheme.com/wordpress/porto/real-estate/properties/ Here we have Bed, Bath & SQ FT . What is SQ FT why it shows and how can I choose what to show instead of that
2. https://www.portotheme.com/wordpress/porto/real-estate/property/sunny-isles-beach/ In Single property page we have “Property Details” Why it shows and from where it “read” ?
3. How can I set image full , Price and detail table under that , but still to have a sidebar on the right side. Now is col-md-6 for image with slider thumbs & col-md-6 for detail table. I need col-xs-12 for both of them
Hi,
1. Please edit the particular property and you will find Excerpt and you can change it easily from there as showing in this screenshot: https://pasteboard.co/I7WrZzPl.png
2. Property Detail is something which can describe the complete property and you can set it by editing every single property as showing in these screenshots: https://pasteboard.co/I7WuooO.png
& https://pasteboard.co/I7WuNR7.png
3. Please go to Appearance >> Theme Options >> Portfolio >> Single Portfolio and change the layout from there as per your requirements: https://pasteboard.co/I7Wx5GG.png
& you can set the sidebar for the single property pages from there as well as showing in this screenshot: https://pasteboard.co/I7Wy4nm.png
Thanks.
Awesome, thanks!
About point 3 Now I have this style https://pasteboard.co/I7XzdTa.png Is there any option to achieve this style, https://pasteboard.co/I7XygRY.png , I mean to have full slider and details under the slider
Thanks
Hi,
As I told you Please go to Appearance >> Theme Options >> Portfolio >> Single Portfolio and change the layout from there as per your requirements: https://pasteboard.co/I7Wx5GG.png
You can choose/select “Full”, “Medias”, or any other layout as per your requirements.
And if you have any issue remaining or new issue then please generate a fresh new ticket for every single new issue via our support system so our experts will help you out.
Thanks.
ok. no worries, I will do it with custom css
Sound’s Good!..
Thanks for contacting us.
Have a great day
Hi, I bought the Porto theme , i want to upgrade my website, and i want to install it on a new WordPress in sub folder in my domain and after i finish all edits i will remove it to the main domain root is it possible or it will ask me for purchase code again
Hi,
Yes, you can please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Thanks.
I have now used 2-3 days with version 4.10 and 4.11 and it is really filled with issues compared with 4.97 which seems to work ok.
1. Icons missing on some add to cart buttons, read more buttons and select options buttons, but only for some of the product archive -> product layout options. (you can see it in your demos).
2. The product layout option wich has the quantity selector redirects to single products page when quick view clicked (works ok in 1 of 10 tests and in 2 of 4 installs).
3. Quick view in mobile view (iphone 7) does not work if archive pages is cached (wp-rocket), then i just get a respons message saying “content can not be loaded at the moment, please try again later), it also seems to it has been slower loading.
4. + i really dont know how many bugs i now have fixed using custom css, padding problems, page width out of screen view (google results) so its for sure that porto really needs a cleanup.
Version 4.97 does not have any of these issues and works perfectly fine.
Hi,
Really sorry for the inconvenience, But I have tested the latest theme at my end on my test site and do not finds the issue, The issues you are talking about was solved in the last update of the Theme. If you are still facing the same issue please update the Theme again to the very latest version and delete the Porto Functionality plugin from your site and again Install it and check your site after removing the browser cache, I am sure your issues will resolve and if not then please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
And regarding small issues padding/margins etc, so again there is no issue in the Theme, but the issue is because of your own Customization that you did in the templates.
I suggest you to please contact us through our support system first before writing it here as it will easy and help us to locate the issue on your site there and finds the solution for you.
Thanks for your understanding.
Ok, has there been an update not announced? I’ll give that a try.. PS.. I do always test theme in a brand new install / db when i first find issues.. Then compare it against older versions.
I just found the quick view issue. It used z-index: 1 so actually the script was overwritten by the product url. Changed z-index to 2 so now it works.
And still not fixed the custom tabs content 
Hi,om
You have reported the Custom Tab Content issue that <iframe> and Custom HTML code was not working and we have fixed it with the last update of the Theme and <iframe> and Custom HTML code is working perfectly fine at my end on my test site so please contact us through our support system with your site WP Admin Login details so we will check it for you on your site.
Thanks for your understanding.
The sustom tabs use a fully working text editor and the text/content is inserted perfectly into database BUT it is not loaded the correct way in single products.
You said that you had to use <br /> and do you really mean that using <br /> is the correct way and makes it work perfectly fine??
The correct way is to use the text editor as it is supposed to and then load the content the correct way and you will get line breaks and paragraphs without the need of adding extra <br />
This has always been working perfectly fine and my 100s custom tabs showed the content 100% perfect until one of the latest porto updates which now loads content without line breaks and paragraphs.
If you do a search in google for sites using Porto you will find lots of sites where the content in their custom tabs is all messed up, and the site owners are probably not aware of this issue.
Wordpress and even wp bakery already have functionality to load content correctly and there is many ways to doit by using any of the functions out there like wpauptop or nl2br or +
Any text editor is there for you to not need enter line breaks and paragraphs so simple is that.
Hi,
OK, We will check it with next coming update of the Theme, Please be patience.
Thanks for your understanding.
I have a portfolio running on “porto recent portfolio” on my home page that I would like to slide in a loop. at the moment, on mobile it only slide once and stop at the last page. I would like it to start again from the first portfolio on the list. is that possible? Thank you.
Hi,
Sorry to say that but there is no option in the particular element for setting up the infinite loop, you have to make it possible using Customization, If you want our paid Customization services, Please contact our Customization team at nicework125@gmail.com for paid Customization services.
Thanks.
