Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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Hello, It seems the WP rss don’t work any more?.

“A feed could not be found at https://www.archikubik.com/tag/diposit-del-rei-marti/feed. A feed with an invalid mime type may fall victim to this error, or SimplePie was unable to auto-discover it.. Use force_feed() if you are certain this URL is a real feed. “

If you need me to purchased support again please let me know.

best regards c

Hi cali75! We can help you here but we can access your installation or request private logins only in our Help Center, otherwise about 50.000 users should expect the same, by the end this is the sense of support expiration from Envato, we as author have also to abide by the terms of contract with Envato (ThemeForest) which is to the customer and marketplace own interests.

thanks, I understand. I’ve just opened a new ticket. best regards.c

Hi cali75 and thank you for confirm!

Hola. ¿Me podríais indicar exactamente lo que tengo que poner en el documento htaccess.php para implementar el espacio hasta 3000? No sé muy bien en qué línea tengo que poner lo que indicáis en la documentación. Gracias.

Hi laraiturain! We are sorry but it’s not easy to understand your language, please use English that is universal. It seems you need info for the Max Input Vars. In case this depends on you server and it’s different for any server, if you are on a good host you have 3000 by default and you don’t need to edit anything. As for documentation, our suggestion, it is to ask your host (this is a free operation) since some host don’t give you the possibility to edit your own.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

I´m working at local, not with a host. So I don´t know how I can´t change de input max vars

Hi i use this theme for my website but i have now a problem i use tow media gallery in the page with Gallery Module=”isotope” and Layout Modes=”Masonry” the first one is not hidden and the second one is hidden and i have a button if i click at the button i show the second one. the problem is when i click at the button some times can i see the second media gallery and some times i can not see it. when i did not see the second Gallery i try to resize the window the second one will show.

Best

Hi generationdesign! We are sorry but it’s not possible to help just in words if you create a setup that is not present in all our demos, it seems you created something custom (since in Uncode we don’t have an option do hide or show modules on buttons clicks). The only suggestion I have is to verify you assigned 2 different Unique Widget ID to the modules in the General settings of the Media Gallery module.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

What does tailored Vcomposer means? Is the builder same as Visual Composer?

Hi webmaya8! Uncode is based on a custom version of WPBakery Page Builder (formerly known as Visual Composer), you can see it in our documentation or video tutorials: https://support.undsgn.com/hc/en-us

Hi, been using Uncode for about a year and absolutely loving it. Very excited to see the new update recently, a lot of features I had been waiting for! I’ve updated the theme – current version is 2.0.2 – but I can’t see any of the new features – eg. animated header/demo content etc… Am I doing something wrong? Or do I have to buy the theme again? Any help/suggestions would be much appreciated!

Hi reflowfilament and thank you for appreciate Uncode! :)
Did you delete browser cache? Did you check if the new options are there? Ex: https://support.undsgn.com/hc/en-us/articles/360000839077#&gid=1&pid=2
About Demo Contents you should see the new pages in the selective import, ex: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3

HI I recently purchased your Uncode theme and I am trying to make updates via the “Frontend” Visual Composer builder but I only have the backend editor button available. Is there a bug, can I not access the frontend Visual Composer drag and drop editor? with this theme to make updates?

Hi johnblaze and sorry for delay during weekend! As listed in the main Uncode page, this theme is based on the backend only version of WPBakery, we have in the list to insert and it will come next months but we don’t have a quick code to suggest to make this working, if you missed this info and this is vital for you you can ask for a refund.
Otherwise if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

We have migrated our wordpress site from ones hosting to another, and having issues with the layerslider not working after migration on https://mirrorsoman.com/ the error appears to be javascript related:

Uncaught SyntaxError: Invalid or unexpected token at layerslider.kreaturamedia.jquery.js?ver=6.3.0:13

Can you help us make it work again please? is this some licensing issue maybe because of the IP address change on domain? Any help or sugestions how we can make it work again would be much appreciated.

Hi coopermyth! We are sorry but from here we don’t see any error related to LayerSlider: https://undsgn.d.pr/At3Age
Not sure about the license issue, please share more info or copy the exact error.

Hello, is there a way to set a link in the “heading” element? The VC element has no field for URL, and if I put the link in the text then it is simply ignored..

Hi therivergroup! From here everything is working as expected: https://undsgn.d.pr/tT6JwD

Hey, I found the mistake. When I activate the animation (lines curtain) in heading, the links are deactivated. It only seems to happen in animation (lines curtain). Idea why this happens?

Hi, as referenced in the documentation you cannot use HTML with the Animated Heading features (behind the curtains words are split in letters, please have a check at the code): https://support.undsgn.com/hc/en-us/articles/360000839077--Animated-Headings-Effects

Is there a way to filter the gallery with an alphabet sorting? Meaning if I want to see all titles that start with an “A” I could just press that and it will show me all titles starting the the letter “A”

Hi and sorry for delay! We are sorry but this is not a native option and there is not a quick code to make this working.

Hello, is it possible that menu changes color (menu background) automatically? For example: Menu over a row element with dark-skin, then the menu changes to light edition. In light row skin, the menu changes back to dark background. Thanks for any tip..

Hi therivergroup! No sorry this is not an option (and there is not an easy code to suggest) unless you use Slides Scroll, ex: https://undsgn.com/uncode/homepages/classic-firm/

OK thanks for the answer undsgn. Can I add the option to wishlist :-) ?

Hi therivergroup! You can send us feature suggestions from here: https://support.undsgn.com/hc/en-us/articles/213714949

Hi, I do not see “Blog Newspaper” when i try to select it from reading settings in homepage drop down list. Please help.

Hi hhhchamps and sorry for delay! This is only part of the Uncode 2.0.0 Demo Contents, you need first to install the new version of Uncode, then you’ll have this in the list of the page to be imported.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

I’ve updated my site to the newest Uncode version, but now the footer and the woocommerce cart icon on the menu are missing. They simply don’t appear.

Hi supermex! Unfortunately we don’t have other reports and this update was installed by thousand of users. Do you have a child theme with some modifications? Do you use extra plugins? Did you update the Uncode Core etc? In case please share your site link so we can check or open a pvt ticket if you prefer private support.

I started having problems where I couldn’t change any HEADER FONT SIZES. I went through all of the theme settings repeatedly, tried custom CSS —nothing works! No matter what I do, I always wind up with a 12-point header!!! I got so frustrated, I blew the whole site away with a fresh Word Press and Undsn install. And guess what! The first time I was able to get the 120px header size I wanted, but when I centered it in the WPBakery editor, THE FONT SIZE REVERTED BACK AGAIN to 12-point size, and though I have tried every single setting, I CANNOT CHANGE IT back from 12px to 120px! Before I blew the previous install away, I tried manually defining the header sizes, but that did nothing. If I can’t even get a h1 to display properly in a header or text box, I won’t be able to use undesgn theme. I have wasted a huge amount of time trying to change my header font size -- any suggestions would be appreciated.

Hi mjrx5280, a single screenshot of the frontend cannot help, as request please share your site URL and at least all the screenshots necessary to debug the issue (all admin pages involved), if something so simple is not working only for you we need to have the site link and more informations. Alternatively you can open a private ticket: https://support.undsgn.com/hc

Yes, it is extremely frustrating to be stopped from any development due to such a simple issue! I uploaded the screen shots that i believe best represent the issue. The url is maryjrussell.com. Once again the link or screens is https://imgur.com/a/k4VpfiY THANK YOU!!

Ok but I don’t have any screenshots of the admin, moreover what is the exact link of this page? For what I see there is no a 120px size in the dynamic styles: https://undsgn.d.pr/ZnFgp5
PS: if you are in hurry please more specific and create all screenshots of the page in the admin or open a private ticket as suggest so we can check.

Hello! My support expired. But I am not able to register an installment of Uncode. I own 7 licences to Uncode. What should I do?

Hi mikkelmand, try to use another browser, other 5-6 users reported the same on Chrome and it seems related to browser extensions. Let us know how it goes but I’m pretty sure this helps!

That did the trick! Thank you for the worlds fastest service! (btw: is there a way to see which purchase codes are used where? I intend to buy 8-10 UNCODE licenses the next year and I´m a bit overwhelmed! :-)

Hi and thank you for confirm, we try to do our best when possible.
PS: no there is not an automatic method, you should save a note. In case send us pvt message so we can check.

I am trying to edit a buttons label in the theme and the popup window is blank with no content. Why would this be?

Hi theflexstudio! We are sorry but it’s not possible to understand why you have a so wired issue without a check to your site (this is just a simple button and we don’t have similar reports https://undsgn.com/uncode/showcase/ ), a blank page can be only created by a Memory issue (even if it’s odd you have this when you edit a button), are you compliant with the Server Requirements? Do you have red messages in the System Status? Do you deactivated possible extra plugins?
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hola muy buenas. No consigo cambiar lo siguiente:

2 Method: edit the .HTACCESS file NOTE: make sure to back up your .htaccess file before editing.

Locate your .htaccess file which is usually in the root folder of your WordPress installation. If you can’t find it, it may be because it’s hidden. Here’s a tutorial for Windows and a tutorial for Mac on how to reveal hidden files on your computer. Open the .htaccess file with a text editor program (Notepad or TextEdit) and add the following line of code: php_value max_input_vars 3000 or the following if you have the suhosin security patch: php_value suhosin.request.max_vars 3000 php_value suhosin.post.max_vars 3000 Simply change the value to the recommended value. For example, 3000. Save the file and refresh your website.

Me podéis ayudar? Gracias

Hi. but if I’m working at home how do I change it?

this is what appears to me and I can not work 1000 – We recommend setting PHP max_input_vars to at least 3000. See: Increasing the PHP max vars limit

not at home sorry, in local

Hi, did you check how to extend this value with the local solution you use? For example if you use MAMP: https://www.google.it/search?q=max+vars+in+mamp
If you use another localhost solution you should find info in their docs (every solution implement this a bit differently).

Hi there, I’m putting data-skin=”dark” in the Custom Fields section on Slider Revolution but it isn’t changing the menu skin colour?

Hi Briomedia! Take are of the quote marks, be sure to use valid quotes as for docs data-skin=”dark” and not data-skin=”dark”. This suppose you have properly created (or better not wrongly modified) skins.

Hi,

First, thank you very much for your great Uncode theme.

I choosed the Creative Director page as my home page, but I can’t edit the content

I got different page content in the admin not like the front page, please find the admin and frontend screen shots below

http://udsksa.com/Admin-first-page-builder-block.png http://udsksa.com/Frontend-first-block.png

Also I tried to make support ticket, but submit button do nothing just go no active (no sent approval message, no activity in my activities, and no confirmation email sent to me!!)

Thank you

Hi Rboua! We see that you created the account but you have not sent the ticket, can you please try again? Sorry but we don’t have similar reports and it’s not easy to help if something like a button is not working at your end. It’s not easy to help on your issue since for us it’s working as expected (maybe I don’t get you): https://undsgn.d.pr/rY15RB

Thank you

I submit the ticket, its working now the problem was in file uploading

the ticket ID: #37639

Best regards

Hi, I confirm the ticket is there now, one of the agents will reply shortly!

Hello Undsgn Team :) I want to make the submenu inlined instead of the dropdown block (like this https://prnt.sc/n48uy1) I looked in the css files and I think it’s made with a JS function that I didn’t find which one

Hi HamdiBouafoura, we are sorry but we cannot support customisations here as for Envato policy otherwise other 45.000+ customers should expect the same and this is really time consuming: https://themeforest.net/page/item_support_policy#whats-not-included-item-support
If this is crucial for your project please refer to these suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209

OK thanks :)

Thank you for confirm even if we cannot help.

I am thinking about purchasing theme for a different client, but I am seeing an error on the vertical navigation menu, which is the one I am most interested in using. From width 945px-958px the toggle menu takes up the whole screen with no way to escape out. Is this a glitch that can be resolved before I purchase?

I don’t say you you invented the issue but if we can’t replicate it and we don’t have other users reporting the problem it’s really hard to even try to fix it. The odd part that we are in the same browser and it’s even more odd since below 960px there are only the styles for mobile menu. I’ll ask developers if they are able to replicate and in case I’ll notify.

Ok thanks, yeah I checked, I’m running on latest version of Chrome. I am also seeing the issue in Safari and Firefox. Not sure what’s going on… Let me know if you find anything out. Thanks for your help.

Yes sure!

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