38438 comments found.
Hey how do i set up the payment methods so that they accept credit cards and pay pal? at the moment whenever i try to check it and pay it says ‘INVALID PAYMENT METHOD’
Hey sefwalter, Salient does not handle that directly – the WooCommerce plugin itself is what manages payment gateways, Salient only provides styling:
https://woocommerce.com/woocommerce-and-paypal/https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Hey how do we set up the payments that accept credit card and also pay pal?
Hey sefwalter, please see my response to your other comment in regards.
Cheers
Hi,
Using your mega menu, is there any way to display 7 columns correctly or have categories below as we can see it’s only built to hold 6?
Cheers
Hey Micatuca, it would be possible with custom css – add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
body[data-dropdown-style] header#top nav >ul >li.megamenu >ul.sub-menu {
display: flex!important;
}
header#top nav >ul >li.megamenu >ul >li {
width: 14%!important;
}
Hi, I’m not able to upload pics as header anymore. When I’m in the article/page editor and I try upload a “Page Header Image”, the button “Upload” just doesn’t work. I tried with Safari/Chrome and with neither one works. I’m still able to upload pictures on the article, tho. I’m very confused. Can you help, please?
Hey andrewgmx, have you confirmed that no third party plugins you may have active are causing that conflict? If so, please reach out via the contact form on my author page with a temporary admin login so I can take a closer look. https://themeforest.net/user/themenectar
Thanks in advance
Hello.
1. My webpage is set to fullscreen rows but I’ve attempted to create a mobile row and disable this on desktop using responsive settings, however this row still appears as a white screen on desktop. Can you provide a fix for this? Webpage is: http://new.allgood.tv/brandology/
2. I’d like the authors name to be black on here: http://new.allgood.tv/winners-at-digital-creative-competition/
3. I’d like the background of the blog to be light grey: http://new.allgood.tv/blog/
Thanks in advance.
Hey THISISALLGOOD,
1. There’s no way to fully hide a full row within that setup without custom JS modding since the fullpage.js script will grab every row which exists in the HTML markup. However, you could indeed use the page builder column responsive options tab to hide/show columns differently for desktop and mobile.
2. add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
#author-bio h3,
#author-bio p {
color: #000;
}
3.
html .blog .container-wrap,
html .archive .container-wrap,
html .archive .page-header-no-bg {
background-color: #e6e6e6;
}
Hi there, for the past month or so I have been having problems with incredibly jerky scrolling on Chrome and what seems like all salient sites as the problem also occurs on your test demo sites too.
My client has tried their site through Chrome too and can replicate the error. everything is fine if you use the cursor or the return to top button (both are smooth as silk) but as soon as you use the mouse wheel or even a track pad it looks jarring and terrible.
Both IE and Firefox work perfect. I’ve had a good look for other similar problems but could only see historic ones from when the theme had smooth scrolling. Any ideas?
Many thanks in advance.
Hey launchhero, we released an update to sort that issue a couple days ago (v10.0.3) http://themenectar.com/changelogs/salient.html If you don’t want to update, you can also simply switch to the “material” theme skin in the Salient options panel > general settings tab fix it as well.
Cheers
Is it possible to completely disable the header and navigation please? On both mobile and desktop. Thanks!
Hey velocity_uk,
Yes – you can use the page template “No header” inside of the page attributes metabox.
Cheers
Hi there, Is there an away to add a contact form into the homepage slider? thanks!
Hey WinkyTheme, if you’re using the Nectar Slider you can add the form shortcode directly into the “caption” field when editing your slide.
Cheers
Awwesome! Thanks!
You’re very welcome 
Hello, How do you change the black text in the posts categories? Thanks!
Hey katt101 
Could you share your URL in regards so I can take a look at your setup to assist?
Thanks in advance
Howdy! Thanks so very much for answering. I did not want to make the URL public so I started a ticket! Hope that was okay? Have a great day!
That’s fine katt101 – I took a look at the ticket earlier today 
Cheers
Got it! Thanks so much for the help! 
You’re welcome katt101 
I’m working on someone else’s Salient site.
Is it possible to edit salient/nectar/helpers/page-header.php by copying it to salient-child/nectar/helpers/page-header.php ?
The changes I make don’t see to apply. As if it’s ignoring the child’s php.
Hey cgelici,
You can copy the individual function from within the file into the child theme functions.php – you can’t copy the entire file itself as it contains numerous functions and allowing that would make updating likely to break your setup
Cheers
Hey,
I am currently using a masonry layout for my blog. In the masonry layout, for each post I am using a single image of size 400 px. When someone clicks on the title of the post and goes to the single post, I would like to display a larger image, with the remaining contents being the same.
Can you please let me know how to accomplish this. Thanks in advance.
Hey ashwani9,
Can you ensure that in the Salient options panel > blog tab that you have the “Hide Featured Media on Single Post” option disabled? If so, please share your URL in regards so I can take a look.
Cheers
http://beta.filtertherm.com/warranty
These are my two forms. Please look at how they show up on mobile. The fields are so short. Can you please help me figure out how to fix this so that the fields take up the whole available space on mobile? Thanks so much.
Hey jensdes,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (max-width: 1000px) {
.wpcf7 input[type="text"],
.wpcf7 input[type="email"],
.wpcf7 input[type="date"],
.wpcf7 textarea {
width: 100%!important;
}
}
Cheers
Thank you so much!
Now I’m having an issue using full height rows. I have tried multiple options for creating anchor tags on one of my pages and I even installed TinyMCE using the a id tag…. and when it links to the page it’s linking to the middle of the row, offsetting the row and it doesn’t self correct. You can test the issue here: http://beta.filtertherm.com/dpf-cleaning-packages scroll down to the row with text – under the Filtertherm Red Package, in the paragraph, you’ll see red hyperlink text “Filtertherm® Pulse Machine”. Click this and you’ll see my issue. I REALLY need to be able to anchor link to each of these equipment.
I was wondering if there was a way around the issue… I love the full height row option and want to keep it. Are the rows themselves numbered in some way where I could reference them using CSS?If you have a solution I’d appreciate it, Thanks.
Hey jensdes,
Can you please enable the option for “Add Row Anchors to URL” in the “Page full screen rows” metabox on the page http://beta.filtertherm.com/dpf-cleaning-equipment – once you’ve done so, let me know so I can test again in regards.
Cheers
I see that option!! I have turned it on. I will test also. Thank you!
Hmmm still not working. It’s linking to the middle of each row instead of at top. Thanks
OK. so since I turned it on, even when I go to the page normally without using the links to the anchor tags, the scrolling function is messed up, it’s getting stuck on the half way after the first row. The anchor tags are pretty important for this site and I’m waiting to push live until I fix this issue. I love the full row feature really don’t want to turn it off. Thank you again for your help.
Hey jensdes,
Could you please reach out via the contact form on my author page with a temporary admin login so I can take a closer look at this since it’s not a known issue? https://themeforest.net/user/themenectar
Thanks in advance
Sent. So I’m pretty confident that if I were to remove the anchor tags that the glitch would go away, at least the glitch didn’t start happening until I installed TinyMCE. But before I tried that plugin, I set the Row ID in the row settings and that didn’t work either as an anchor. I tried inserting html code before the text in it’s own cell and add anchor code, still didn’t work. There’s something in the full height row option that’s blocking the anchor tags. I’m not in the office on Fridays
hopefully you can drill down and see what’s going on. In case it’s relevant, I was using WP 5.1.1 and rolled back to WP 4.9.10 because of other issues I was having.
Hey Jen, the page full screen rows has its own logic in place to handle linking to sections, regular html anchors will not work since the entire system is javascript powered. As long as the “Add Row Anchors to URL” option is on, that’s all that you would need to link to various sections with via a hash in the URL. Can you please remove the other anchor solutions you added in before I log in and take a further look?
Thanks in advance
Yes of course. Can you specify which one you want me to delete and which one you want me to keep? 1) I have the Row ID specified in the row 2) I have the anchor put in beside the header text from TinyMCE Thanks
OK I took out the TinyMCE anchor references and just left the row IDs. Hope that’s what you need.
Hi,
Great theme and support! We never ask for help but now is the time. Can you help us increase Item Spacing in Portfolio? Maximum is 20px and we want to have 40px. We tried increase it in the CSS but we don’t know what is the code.
Best, Michal
Hey Michal, thanks a lot 
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
body #ajax-content-wrap .portfolio-items[data-gutter][data-col-num], body #ajax-content-wrap .portfolio-items[data-gutter] .col {
padding: 40px!important;
}
Cheers
Hi Thank you for your earlier support answers! Will be purchasing Salient in the next week.
On the products page e.g. http://themenectar.com/demo/salient-ecommerce-ultimate/product-category/basic-t-shirts/Will it possible to give the product-catagory page another “look”? If yes can you link me to some examples. e.g. Colour background Graphics?
Cheers Nick
Hey Nick,
You can define the shop archive BG color from the theme options and also set a header image: http://themenectar.com/demo/salient-ecommerce/shop/
Further customizations to the page itself would require CSS.
Cheers
Hi there,
I made a blog and I’d like to show the Primary Category front-end – however this is not working. E.g. I posted a blog in 3 categories Parent > A & B. I chose B to be the Primary Category, but front-end (using the Recent Blogs in WPBakery) it shows A.
How to fix this? I used the search box above to see other comments but didn’t find any solution yet, even tough these comments are from 2-3 years ago.
Hope you could help me out!
Cheers, Sam
Please search on ‘Primary Category’ and check out the first 3 comments.
Hey Sam,
This would require modding to the nectar/tinymce/shortcode-processing.php file at the “recent_posts” function as of now. If you can let me know what recent posts style you’re using or share your URL, I’d be able to point you to the correct location within the function in regards
Cheers
Hello,
Thanks for your quick reply. Appreciate it. I’m using ‘List with Featured First Row’ (llist_featured_first_row) as recent post style.
Cheers, Sam
Hey Sam,
The modification would need to occur around like 3749 here:
$categories = get_the_category();Instead of using “get_the_category” you could use something like “wp_list_categories”, which offer query options. https://developer.wordpress.org/reference/functions/wp_list_categories/
Can you help me figure out why my Gravity form Submit Button is not showing? Tried for 45 minutes css and everything, still can’t figure it out! http://greenespreservation.com/schedule-an-appointment/
Hey SiteTonight,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
body
.gform_wrapper .gform_footer {
display: block;
}
Cheers
I’m trying to make the nectar button larger on mobile devices. I tried the following code below and it does not work.
@media only screen and (max-width: 690px) { body .nectar-slider-wrap[data-fullscreen=”true”] .swiper-slide .button.transparent a, body .nectar-slider-wrap[data-fullscreen=”true”] .swiper-slide .button.transparent_2 a { font-size: 19px!important; padding: 10px 13px!important; } }
Thanks.
Never mind i have it working:
@media only screen and (max-width : 690px) { body #ajax-content-wrap .nectar-slider-wrap div.swiper-slide .button a { font-size: 16px!important; padding: 8px 10px !important; } }
Hey kidmarvel, glad to hear you got it 
Cheers
Hi,
is there any way to display a HTML output as menu item title? I have an external iframe that is displaying a shopping cart with the actual number of items in the cart. I want to use this as a ‘cart’ menu item. So instead of a text title, I want to show the iframe HTML output as title.
Hey whitesock_hun,
It would easiest to copy the function “nectar_header_button_items” into your child theme functions.php and add it in there (the function is located in nectar/helpers/header.php).
Cheers
Hello,
I see some errors on your demos when I open the console. For example, 27 errors on this one: http://themenectar.com/demo/salient-minimal-portfolio/portfolio/nectar-motors/
Is it something you’re planning to fix in the near future?
Best regards,
Florence.
Hey Florence, that issue was caused by the latest release of Chrome and was specific to that browser. We release an update earlier today to sort it.
Cheers
After Updating to the latest theme version TODAY Every site is now showing console errors in CHROME when scrolling (example site: https://payvu.com.au/ :
The errors appear every time a user scrolls:
[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See <URL>
[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive. See https://www.chromestatus.com/features/6662647093133312 o @ 99008.js:71
I have scoured your documentation and the only mention of a solution to this is to “DISABLE SMOOTH SCROLL” Yet, you have removed all Smooth Scroll options from the theme admin panel, which means there’s no solution for this and your documentation is also outdated.
Please confirm what the resolution is to fix this error, I can see other users are also experiencing this issue but haven’t seen any resolutions or replies posted for the problem
Thanks
Hey PayVu,
the issue you’re referring to is related to the latest version of Chrome that just came out rather than the newest Salient (the issue should also only be present in that browser). You can fix it temporarily by switching to the “material” theme skin in the Salient options panel > general settings. We’ll be releasing another minor update tomorrow to remedy it in all skins.
Cheers