1458 comments found.
How do I configure wholesale prices for products? For example: - Polo shirt bought 5 for $ 50 - Polo shirt bought 10 pieces for $ 90 - Polo shirt bought 50 pieces for $ 400
Hi Quang Ton,
Thank you for choose our theme.
Please check this plugin https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279?s_rank=42
Kind regards
Hey i bought the template and i have some problems,
Why do I come across a problem when I enter a product with extensive options?
The problem is this: In any normal normal system or any system I have worked with until today, the customer chooses for example the color and size and then he can add the product to the cart
In your template I encountered a problem, after the customer chooses a size and color he still can not add to the basket
He can add to the basket only after he clicks on the quantity he wants to order and that is bad and why the default is not about 1 and why should he play with it anyway? Most people will think it’s a mistake and leave the site
The problem exists only on the product page, if I try to buy the product through “Quick Buy” then a window appears and everything is OK
i fix it ibut i still have other problams where i can open ticket? give me link please
Hi,
Thank you for purchase our theme.
Please go to Appearance > Install plugins and update required plugin.
If issue still there, please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our team will check and help you solve the issue.
Thanks
Hi,
Please go to Appearance > Install plugins and update required plugin.
If issue still there, please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our team will check and help you solve the issue.
Kind regards
Hi, just another question. In the shop, the category directly under the main menu is shown nicely on desktop and centred, however, on mobile, it’s cut off on the left side of the screen. How do I change this to show centred on mobiles as well?
Kind regards, Casper
Hi Casper,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
@media only screen and (max-width: 736px) { .shop-top-sidebar .product-categories { margin-left: 0; } }
Kind regards
Hi, How can i upload multiple images for specific product swatch for variable product?
Hi,
Please follow our document at http://janstudio.net/claue/document/#create-product-color-swatches
Kind regards
i have 2 product attributes called Color and Font, when i use color and for variations. i can not see proper image gallery for color swatch. how can i use this?
Hi,
Please go to Product > Attributes > Color and change type to Color.
Kind regards
in above example link which you have provided, there is only one product attribute called color for which you have uploaded multiple product images gallery for individual color. in my scenario i have color attribute and font attribute but when i create product variations for color and font attribute and upload multiple images for different color attribute in specific color gallery it not showing me proper result, it only shows product gallery with all images. kindly look into this.
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, the screenshot describe about issue, your site url and login credentials. Our team will check and give you solution.
Thanks
I’m now using Elementor page builder because it’s much better than VC but it doesn’t seem to work for a lot of things with this theme, unfortunately. I want the Metro product listing layout. Is there a shortcode I can use that will work instead as a work around?
Hi,
I’m sorry it doesn’t have shortcode for Metro product listing layout. But you can set Metro layout in Theme Option > WooCommerce > Product Listing Setting > Style > Metro it will apply for shop page and category page.
Kind regards
Okay, thank you. I think I will have to use both page builders for now and hope you support Elementor in future 
Hi
There are some issues i need to fix for my website :
1. How can i add some image (Trust Badges) Under ATC button . Please check this image: https://prnt.sc/n4ya96
2. How can i add some image (Trust Badges ) Under description . Please check this image : https://prnt.sc/n4yafs
3. I want to remove Sticky Add to Cart button on every product page?
Thanks
Hi Duy Hoang,
1. Please go to Theme Option > WooCommerce > Product Details Settings > Extra Content Below Add To Cart button > and insert your image url to this field
2. Please add your image for each product
3. Please go to Theme Option > WooCommerce > Product Details Settings > Sticky Add To Cart > Off.
Kind regards
Hi, one more question.
Can I change the text on the tag saying ‘New’ to for example something like ‘Coming soon’? And how would I do this?
Thanks!
Casper
Hi Casper,
Please copy file sale-flash.php in claue > core > libraries > vendors > woocommerce > templates > loop and file sale-flash.php in claue > core > libraries > vendors > woocommerce > templates > sngle-product to claue-child > woocommerce > loop and claue-child > woocommerce > single-product and change the text as you want.
Kind regards
when i in checkout page,i type the data,but when i refresh the page,the data when i type name phone will disappear,but the address exist,what’s the problem？
Hi,
Thank you for choosing our theme.
The default function of WooCommerce doesn’t support auto save user info when user refresh browser. You need have a plugin to support this https://www.storeapps.org/product/saved-addresses-woocommerce/
Kind regards
Hi, I have a problem in Variable product image gallery. I have created 2 product attributes called Color and Font, when i create variations from all attributes in variation tab. But when i add images in color gallery for selecting specific color swatch, it doesn’t appear. it’s showing same images. How can i achieve this?
Hi,
Could you please create new topic on our support forum with details of your issue, the link of product you created have issue and login credentials. We need more check before give you solution.
Kind regards
hi,my wordpress is 4.9.4 and woocommerce is 3.3.3,when i used this version,have error message
Fatal error: Uncaught Error: Call to undefined function wc_terms_and_conditions_checkbox_enabled() in /home/chiaoc61/public_html/wp-content/themes/claue/core/libraries/vendors/woocommerce/templates/checkout/terms.php:32 Stack trace: #0 /home/chiaoc61/public_html/wp-content/plugins/woocommerce-3.3.3/includes/wc-core-functions.php(211): include() #1 /home/chiaoc61/public_html/wp-content/plugins/woocommerce-3.3.3/templates/checkout/payment.php(47): wc_get_template(‘checkout/terms….’) #2 /home/chiaoc61/public_html/wp-content/plugins/woocommerce-3.3.3/includes/wc-core-functions.php(211): include(’/home/chiaoc61/...’) #3 /home/chiaoc61/public_html/wp-content/plugins/woocommerce-3.3.3/includes/wc-template-functions.php(1768): wc_get_template(‘checkout/paymen…’, Array) #4 /home/chiaoc61/public_html/wp-includes/class-wp-hook.php(286): woocommerce_checkout_payment(’’) #5 /home/chiaoc61/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #6 /home/chiaoc61/public_html/wp-includes/plugin.php(453): W in /home/chiaoc61/public_html/wp-content/themes/claue/core/libraries/vendors/woocommerce/templates/checkout/terms.php on line 32
Hi,
For this case you need to update WordPress to 5.x and WooCommerce 3.5.x to use our theme.
If you still want to use old version of WordPress and WooCommerce, please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ we will send you the version of theme compatible with old version of WooCommerce and Wordpress.
Kind regards
Hi – I am just chasing an update from 2 months ago for the following; Please go to plugin > editor > claue-addons > claue-addons.php line 51 to 61 and replace code with new code at https://pastebin.com/ckFpaq5G
Apparently it wasnt added into the latest update as was stated it would and it caused issues with my site and converting the orders correctly on checkout….
I forgot to check it on update and have now just realised that figures were not matching.
Can you confirm 100% you will be adding it in this time?????
Hi,
We add the code i suggest in new version. So you can update without have to replace code.
Kind regards
Hello, great theme! I have a presales question. Can I make the menu like in this video? Thank you. https://youtu.be/0MXlVDE3NMo
Hi,
Thank you for interested in our theme.
For the menu you need install a plugin to do it.
Kind regards
Which plugin? Is it included?
Hi,
The plugin is https://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703 and it not included in our theme.
Kind regards
Hi there! Great theme! However, I’ve got two questions.
First one; how can I change the sub-title font on the home page under ‘Best Sellers’ for ex. to a non-italic font?
Secondly; How do I remove the ‘Wish list’ from the site?
Thank you!
Casper
Hi,
Thank you for choose our theme and your kind words!
1. Please go to Claue > Theme Option > General Layout > Custom CSS
.sub-title {
font-family: "Poppins", Arial, sans-serif;
font-style: normal;
}
2. Please go to Plugins and deactivate plugin YITH Wishlist.
Kind regards
Wow, that’s a fast response! Thank you so much!
Hi not sure its a bug, i just updated some plugins, when adding a product, something weird is happening. The new product sort of replaces the last product added (even though the urls are different). So at the end, i just have one added product. Could you please advise?
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credential. Our team will check and help you solve the issue.
Kind regards
Hi, can you help on this?
http://prntscr.com/n2oa7iHi,
1. To change the text please use Loco plugin http://support.janstudio.net/forums/topic/theme-translation/ and when create new language choose English
- For Mini Cart text please go to Loco > Theme > Claue
- For Checkout text please go to Loco > Plugin > WooCommerce
2. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.woocommerce-mini-cart__total {display: none;}
Kind regards
Hi,
tried the loco translate, it gives error as “Error: Parent directory doesn’t exist”
http://prntscr.com/n2zb0balso, i want to remove the checkout button and only show View Cart on the mini cart section.
2. subtotal still showing after adding the css .woocommerce-mini-cart__total {display: none;}
Hi,
1. Did you create template of language? If issue still there, please create new topic at our support forum with details off your issue, your site url and login credentials. Our team will check and help you solve.
2. Please change code to
.jas-mini-cart .checkout, .widget_shopping_cart .checkout, .jas-mini-cart .total, .widget_shopping_cart .total { display: none; }
Kind regards
great thanks it worked, one last thing
http://prntscr.com/n33ybxhow to remove price from the mini cart?
Hi,
Please add more code
.jas-mini-cart .quantity, .widget_shopping_cart .quantity { display: none; }
Regards
Hi,
Please follow this topic.
Kind regards
which topic?
ok i managed using header-4, but it does not render properly on mobile.
also, how to remove store location from the header? http://prntscr.com/nt9dnxSorry i forgot send you link of topic http://support.janstudio.net/forums/topic/i-put-search-bar-in-header-but-the-logo-is-gone/
Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with your site url, our team will check and help you remove store location icon.
Kind regards
hi, this is on the local server, im trying to implement this design locally. i dont see this option in the theme options too, why is it placed there?
Hi,
Our theme doesn’t have option to show store location on this, How you implement for your site.
Hi, I’m trying to set up featured images on all the pages but there are a lot of limitations. I don’t want to have text on the image itself and i don’t want the image to be dark and I also want to see the whole. Currently the only option is to have text, to have dark tint on the image and to have a very thin image. How can I fix this?
Hi,
Thank you for choose our theme.
1. You can change color overlay on page title by add below code to Claue > Theme Option > General Layout > Custom CSS
.page-head:before { background: rgba(0, 0, 0, 0.5); }
and change 0,0,0 as your R,G,B color and 0.5 as opacity from 0.0 to 1.0
2. You can change height of banner by add below code o Claue > Theme Option > General Layout > Custom CSS
.page-head { padding: 50px 0; }
and change 50 as your number.
Kind regards
Hi Jan, thank you for the reply. And how do I remove the headline text? If I remove it from the backend with the option “Enable page title”, it also removes the whole image. Is there a custom css I can write to remove the headline but keep the image?
Hi,
Please add more code
.page-head .jas-container { display: none; }
Regards
Hello. How do I set up the currency switcher based on the buyer’s country? My store is in Brazilian Real (BRL) and I also set up US Dollar and Euro, but it stays with Dollar as default. How do I leave BRL as default? My woocommerce is already configured in BRL.
Hi,
Thank you for choose our theme.
Please go to WooCommerce > Settings > General > Currency options > Currency choose BRL after that go to Claue > Currencies > Delete other currency and create again.
Kind regards
Hi. I’ve alredy done this. But it continues with USD as standard. I put it one by one and refresh the browser. GBP remains BRL as default, the same for EUR. But when I put USD it becomes default. Does it have any function for fix this?
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credential. Our team will check and help you solve the issue.
Kind regards
:
Hi,
Please follow our topic at http://support.janstudio.net/forums/topic/warning-count-parameter-must-be-an-array-or-an-object-that-implements-counta/#post-26930
Kind regards
Hello, how can we add “Add to Wishlist” text next to the “Heart” icon on a single product page ?
Sorry one more question, how can we change the woocommerce “You may also like” upsell text to something else ?
Hi,
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.entry-summary .add_to_wishlist {position: relative;}
entry-summary ..add_to_wishlist::after {
content: "Add to wishlist";
position: absolute;
width: 200px;
text-align: left;
left: 50px;
}
2. Please use plugin Loco Translate and follow our document at http://janstudio.net/claue/document/#translate-theme when create new language please choose English.
Kind regards
can the theme show the Menu Badge(hot、sale) on mobile?
Hi,
Thank you for choosing our theme.
Please add code at https://pastebin.com/hVRipQDG to Claue > Theme Option > General Layout > Custom CSS
Kind regards
