635 comments found.
Hello,
thank you for the wonderful theme.
I can change at every page the Main Navigation Menu. I like to do the same with the footer menu because I have sites with different menus.
How can I do this?
Thx Birgit
Hello Birgit – thanks for your kind words 
I am afraid it is not possible to have different footer menus per page. If you need any further assistance, please use our Support Forum. We’ll be glad to help you.
Best Regards.
Quick question… we built our website years ago, but it appears there’s no support for API in the maps? Will there be a fix for this in the future, or should we build our own map section? Thanks!
Hello jahshwa – thanks for using our theme
There is nothing to be fixed, everything works as it should. Please check this article https://docs.greatives.eu/tutorials/add-your-own-api-key-for-the-google-maps/ for more details.
Best Regards.
Does this theme support fonts using typography.com?
Hello randomdot,
Maybe you can upload these just like any other custom fonts. If you need any assistance on this, contact our agents here – https://greatives.ticksy.com/
Best Regards.
hi,
purchased Osmosis – Responsive Multi-Purpose Theme last weekend(very nice theme by the way) and just wondering, if there’s any way to change mobile menus background & link text color?
cheers
Hello jiiremes – thanks for purchasing Osmosis
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. We’d be glad to help you.
Best Regards.
Hello!
I like your theme, is really awesome, very intuitive and useful. But I can’t solve how to display videos on mobile. I have both feature video and video as row background that display perfectly on desktop but doesn’t show on mobile. I can’t find any option to solve this or to set a cover image so on desktop displays the video and on mobile display the still image. ¿Can you help me?Thank you in advance!
Hey there!
Thanks for your kind words! If you are using the latest theme version, there is an option to enable the videos on devices as well. In case you need any further assistance, please use our Support Forum as we provide exclusively there.
Best Regards.
Thank you for your response. I’m running version 3.2.9, bought on late 2017, that’s why my support has recently finished. Is there any way to update theme with my purchase code or I have to buy it again?
You are welcome! Please check the release notes of Osmosis here – http://greatives.eu/themes/updates/osmosis/ . There is no need to renew your support in order to update the theme, you have lifetime updates with the single purchase you have made. Find more details on how to update the theme here – https://docs.greatives.eu/tutorials/envato-market-wordpress-plugin-for-theme-updates/
Best Regards.
Hi, I purchased WPBakery so I could update but I can’t activate it because the label to do so is not visable? Here is what it says on WPBakery.
2.6 I don’t see License tab in WPBakery Page Builder settings
It could be so that your WP theme author disabled License tab of WPBakery Page Builder within his/her theme configuration. It is necessary to contact theme author directly to get information on how to enable License tab by removing his/her custom blocker. Please let me know how to do this. Thanks so much!
Hey there – there was no reason actually to purchase WPBakery Page Builder – https://docs.greatives.eu/tutorials/visual-composer-and-bundled-plugins-updates/ – as we always provide the needed updates with new theme releases. Nevertheless, there is an option to enable the autoupdate under Theme Options > Miscellaneous.
We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Thanks in advance
Best Regards.
Thanks for responding. The issue is I can’t download the library of templates because of issue above. I can use WPBakery, just not templates which needs to be activated. I know this isn’t a support section but I would really appreciate some direction for this since it seems to be an issue with the theme and not problems that I am having trying to figuring something out. I love my Osmosis theme! Thanks
You are welcome! Glad to hear you love Osmosis, I am sure you know how we use the Page Builder in our themes. However, I still cannot understand how you’ll use these templates as Osmosis provides its own handcrafted elements with a totally different style than initial page builder elements. Anyway, as I wrote in my previous reply, you can enable the auto updater under Theme Options > Miscellaneous. Then activate the builder under WPBakery Page builder.
Best Regards.
I’ve purchased the Osmosis theme a while ago and it came with VC composer (now WPBakery Page Builder)
I have just purchased a license for WPBakery Page Builder, but I cannot activate it because the theme is hidding some of tabs of the plugin. This is done in register-plugins.php :
/**
Force Visual Composer to initialize as “built into the theme”. This will hide certain tabs under the Settings->Visual Composer page */ add_action( ‘vc_before_init’, ‘grve_vc_set_as_theme’ ); if ( ! function_exists( ‘grve_vc_set_as_theme’ ) ) { function grve_vc_set_as_theme() { //vc_set_as_theme(); } }
Although I’ve commented the line vc_set_as_them();, after I deactivated the theme and the plugin, then reactivated them, the tabs are still missing and I’m not able to used my license for WPBakery Page Builder.
I’ve contacted their support and they said I have to sort this out with the theme author… They believe you are using some other code to prevent the plugin from working fully.
Unfortunately my support license has expired and I’m not going to buy a new one for this.
Any suggestions on how I could fix this ?
Many thanks
Hey there!
Thanks for using our theme!
Sure you can enable the WPBakery page builder license if this is what you need. We have already answered on Envato forums even though I am not quite sure why you have posted there. Anyway, if you need any further assistance, please use our Support forum.
Just allow me to clarify that Osmosis works just as it should with the WPBakery Page Builder. Thanks again
Best Regards.
Can I to make effects an elements on the mobile device ? On the desktop are effects but on the mobile hasn’t 
How to do ? thx !
Hey there!
Thanks for using Osmosis. We would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Thanks in advance
Best Regards.
Hi! My item support has expired but I have a little question, what is the css code I can use to bring the whole header (featured image) to the back? I want to add a text block and partially overlap the header, but when I do that the text block is behind the header image and isn’t totally visible anymore. I’ve tried to change the z-index but cant find the right code I guess.
Hope you can help me!
Janneke
The site is: http://quman.nl , thank you!!
Hello Janneke,
Thanks for using our theme!
I am not quite sure if this is possible but certainly we cannot follow this on the public area of Themeforest. There is no need to renew your support package of course but, unfortunately, we are not allowed to provide support here. Additionally, I do not even know if our agents can help you on this as what you are actually asking for sounds like a customisation. Thanks in advance for your understanding
Best Regards.
Hi! I added an extra class name (missie) to a single image. How can I style this image with css? I want to add ‘border-radius: 20px’, but when I add this with css .missie, nothing happens. What is the full classname where I should link to in css style options? Can’t find it in your documentation! Thanks!
Hey there! Thanks for writing in!
I do not think that there is something to find in the documentation as you are trying to customize one of the elements. In any case, we would greatly appreciate if you use our Support Forum for any kind of support you need instead of the public comments as we provide support only there. Our agents will try to help you
Best Regards.
Hi! Gutenberg works on pages and posts, but it doesn’t work in Add New Portfolio Item – is there a way to fix that?
Hey there! Thanks for your message!
I think that there is nothing to be fixed as Gutenberg is not available in custom post types. By the way, we do not officially provide support for the Gutenberg yet.
Best Regards.
Used to like this theme but WPBakery does not work correctly any more. At all. Disappointing since it is needed and I can’t make changes to my site. Support ran out years ago (never needed it until now) so I guess I have to find a new theme…unless there’s a fix for the editor.
Hello there!
Thanks for your message.
The Page Builder works just fine in Osmosis in more than 3K installations. So, could you please double check that you are full updated – http://greatives.eu/themes/updates/osmosis/ ? More details here https://docs.greatives.eu/tutorials/envato-market-wordpress-plugin-for-theme-updates/ – https://docs.greatives.eu/tutorials/how-to-update-osmosis/ on how to update theme and required plugins.
There is nothing to be fixed from our side so it would be great to check your installation first. About the support (you do not even need it), there is always the option to renew it.
Hope this makes sense.
Best Regards.
Hi there, presale question: On the top of products you have a label “sale”, have the theme also a label for “new” products? My client needs it. Is there any way to have it? Best regards,
Hi there! Thanks for your interest!
This actually comes from the WooCommerce, it is not theme part. We just provide the style for this. About the “new” label, I am not quite sure if it is available on WooCommerce.
Best Regards.
Very interested in purchasing this theme. There are some incredible reviews. Before I do, would you mind confirming that the home page header can be different to other pages. Eg. home page can have a nice big slider with multiple images/banners, and individual pages (About Us, Events, Services etc) can share a templated header so I don’t have to create a new header for each page?
Hope that makes sense.
Thanks.
Hey there!
Thanks for your interest
If I understand well you need a featured slider which you will be able to reuse in several pages. This is not possible with our built-in feature section options – https://docs.greatives.eu/theme/feature-section-osmosis/ – so maybe you need the Revolution slider for this.
Best Regards.
I think I understand. We just need a slider for the home page. The remaining pages don’t need a slider – just a static template I guess. So when I create a new page in Wordpress, the basic design/layout is used and the header etc is displayed based on what title I enter in Wordpress page.
Perhaps I might have to purchase and just hope for the best.
That’s correct! Osmosis is a great theme but it is always recommended to check our latest theme – Movedo https://themeforest.net/item/movedo-we-do-move-your-world/17923709 . If its design covers your need, it is worth checking it as it is much more powerful.
In any case, we would be happy to having you on board!
Hi, I have a little problem with Email Subscribers widget. The Subscribe button doesn’t line up properly and for some reason cuts off past of the text. Any ideas why? https://frankwise.oxon.sch.uk/latest-lunchtime-menu/
I’m on 3.8 version. Regards
Hey there! It seems that you are using custom code (external plugin) for this so I cannot be sure. Maybe if you add a rule like width: 100% on this button you will get what you need. If you need any further assistance, please use our Support Forum. Thanks in advance
Best Regards.
Sometimes I have troubles, that the images are not shown on the site, after it is published. (somtimes only in the preview) Hven you click on the place where the picture should be, you can see, that it is actually there, but not shown.
How to make them vissible. Exampple, there should be 4 pictures (image+text) here: http://danielmyrup.com/personprofiler/Hey there!
Thanks for using Osmosis. Could you please check that you have also added the retina images there? I see these images on a non-retina device. Also, it seems that you are using an external plugin for images lazy load so it would be great to disable it and check again.
I can only assure you here that it is not a theme related issue. However, if you need further assistance, please use our Support Forum. Our agents will be happy to check your installation. Thanks for your understanding.
Best Regards.
That was great… I just removed the plugin “Lazy Load” and now it works perfect!!! Thanks a lot for help and advice! I love this template Daniel
Happy to hear that Daniel! Cheers
Hey there!
To be honest, it is not easy to check it on this specific device. I am not able to verify any issue on our available devices though. BTW, are you using Osmosis?
Best Regards.
Hi Greatives – is it currently possible to use a portfolio with pagination AND a filter that works across all pages? Our filter works great, but only works for the items displayed on the visible page…
Hey there!
Thanks for writing in! I am afraid that it is not possible as it is a classic pagination.
Best Regards.
