166 comments found.
Hello, would you know the reason why the logo is now not displaying in the header after theme update? Could you provide correct CSS settings to display image and not the site name text? I have added this but can still see site name behind. Or provide a solution?
I’ve sorted CSS so the logo is displaying in the header. Still not ideal. Let me know if there’s a fix for it. Thanks.
Hi loopeeloo,
Thanks for purchasing OneLove theme!
Please create a ticket to our support site: https://catanis.ticksy.com and give us your site name, our support team are always happy to check and help you. All support questions/issues should be solved via Support Forum. Thanks for understanding!
Sorry for the inconvenience.
Kind Regards, Catanis
Hello, I liked the theme and planning to buy soon…but before buying..may I know the backend demo too?..I would be really helpful if u can show me backend too, thanx.
Himanshu Arora
Hi Himanshu Arora,
We appreciate your interested in our OneLove theme.
It’s WorPress theme, so it include all WordPress backend core. But could you please tell me what’s section in backend demo that you want to see? I will send you a screenshot about it?
Kind Regards, Catanis.
Just want to know how good is your backend..If you can provide me demo user, well if u cann’t provide, just want to show backend of http://onelove.catanisthemes.com/home-planning/ send me screenshots
Actually I am web developer & want to customized many things in this theme, I will use 60% of your theme and 40% of mine code, If you can provide the backend, I can plan my things accordingly.
Unfortunately, it’s not possible right now, we can’t provide account for you. But I have upload a screenshot about home planning for you, please you check here https://bit.ly/2TRSyex
Ps: The link expires after 60 minutes!
Kind Regards, Catanis.
thanx…looking cool..will order in april…thanx again!!!
Thank you so much!
Kind Regards, Catanis.
Hey..do u provide a key with this theme… 1) like if i have development server and production server… 2) I will provide this theme to my clients ..for their wedding invitation If you provide a key..then how many websites I can put the key in?..or you dont provide key?..
please reply, I will have to start work on my project in april, My simple question is suppose I have a domain, for which you will give me license, now suppose I have a production and development server. Now After completion of my website, I will give service to my clients that I am offering you website invitation too, for development of that website do I need to buy license again?...
Hi himanshu73188,
Yes, it’s possioble. According to Envato rules one licence for one domain, but in the future if you want use for multi site, you should purchase more license. Please check this link (https://themeforest.net/licenses/terms/regular) for more detailed information. $59 is for one licence.
If you have any questions, do not hesitate to contact us.
Kind Regards, Catanis
ohk..in case I have sub domain?... suppose I have bought it for xyz.com and in future I want to use theme for sub.xyz.com ?
The sub-domain will allow if it’s a part of website and for organizing site content. For example: yourwebsite.com and forums.yourwebsite.com are actually the same site, the forums.yourwebsite.com is for organizing your website content so you will not need to buy more license for it.
Please you read more Regular License and here
Kind Regards, Catanis
will you provide psd of your logo ‘onelove’?
so that i can edit ‘onelove’ logo to my future logos
Yes, it’s possible. After you purchase our theme please create a new ticket on our support site: https://catanis.ticksy.com . Our support team will check and give you the PSD logo.
Kind Regards, Catanis
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If you have any questions/problems, please don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Kind Regards, Catanis
Hello Support-Team! I am about to buy this theme because it looks nice and clean 
But I have three questions first:
- Why is Safari not included at “Compatible With” – Browsers ? - When I buy this theme the visual composer is already included or is it just compatible with it? - Is there a documentation for this theme that if I don’t know exactly where to change something so that I could look up there?
Thanks for your feedback! Have a nice day
Hi daruppi,
We appreciate your interested in our OneLove theme.
1. You don’t worry you can use our theme with Safari browser. But if you have any questions/problems, please don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
2. The the visual composer is already included in our theme and of course it’s last version 5.7
3. The document have been include in our theme wen you download. But if you have any questions/problems, please don’t hesitate to contact us via our support site: https://catanis.ticksy.com. We are always happy to help you.
Have a nice weekend!
Kind Regards, Catanis
Does the theme include an activation code for Slider revolution?
Hi asante2012,
Thanks for purchasing OneLove theme!
Please create a ticket to our support site: https://catanis.ticksy.com Our support team are always happy to answer you. All support questions/issues should be solved via Support Forum. Thanks for understanding!
Sorry for the inconvenience.
Have a lovely day!
Kind Regards, Catanis
NEW: Sweetinz – A great theme to showcase for couples who want to create their own wedding website without code knowledge.
I am having a problem with the portfolio display on my website -> http://looksbyq.nl/
If you scroll down you will see the portfolio with category’s like ‘bridal’ etc.
The problem is that it displays correctly if -all- is selected, but once you click on bridal for example it will only show the first image and then you have to click load more several times. Looks like a bug or something, can you help please?
Hi quirinameijers,
Thanks for purchasing OneLove theme!
Please create a Support Ticket on https://catanis.ticksy.com/ and give your site information, our support team will be happy to help to you as soon as possible.
All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience.
Have a nice weekend!
Kind Regards, Catanis
Hello there, I logged in my site today, after a few months. When I attempt to edit a page, I cant see the usual visual composer blocks anymore. All I see is the wp classic mode with text and code. The visual composer shows at the bottom of the text, but it only invites to add new blocks (as if I was starting to build it). How can I get the usual visual composer view back? I have your latest theme too. Thanks!
Hi ximereds,
Thanks for purchasing OneLove theme!
Seem you’re using old version theme, please go to Themeforest, download last version 2.6 and update for site. The visual composer editor will work again.
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
Hello, I absolutely love this template! Could you please advice how to use my custom non-google font in Custom Heading titles? Thank you in advance. I would like to use Hummingbird heading titles on my pages.
Hi dragonesque,
Thanks for purchasing OneLove theme!
Please create a new ticket on our support site: https://catanis.ticksy.com and give us information about your site. Our support team will check and help you.
Kind Regards, Catanis
Hello,
Stupid question, but I haven’t been able to figure it out.
How do I update the header? I’m using the “Home OnePage 2” template as my landing page.
Cheers, Chloe
Hi Chloe,
Thanks for purchasing OneLove theme!
To change header please go to Theme Options => Header & Footer Settings => Header tab => option Header Style.
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
Hi i update wordpress and Theme Options doesn’t work. I can’t change nothing and it’s loading ( never stops ). I don’t have nice green graphic – everything is in one line 
Hi Marttitta,
Thanks for purchasing OneLove theme!
Please create a Support Ticket on https://catanis.ticksy.com/ and give your site information, our support team will be happy to help to you as soon as possible.
Kind Regards, Catanis
I like this theme. Would be nice to change my website https://goo.gl/eWGmPk theme with this one. One question first: How to minimize image to make fast loading in browser? Thank you.
Hi joko-goblog,
We appreciate your interested in our theme.
About your question: It’s very easy, have many ways to minimize image to make fast loading in browser. After you purchase our theme please create a new ticket on our support site: https://catanis.ticksy.com . Our support team will check and give you the guide detail for this.
Kind Regards, Catanis
HI.. In the catanis / woocommerce settings for Product Video, there is a field that reads “Input youtube video here to display video link popup on product single page.”
Is it possible to enable this to accept Vimeo links?
Nevermind… it already works You might want to include vimeo in the text…
Just gave the theme a 5 star rating. It’s absolutely exceptional!!!!
Hi C-Y-B-E-R,
Thanks for purchasing OneLove theme!
We have added the Vimeo in the text and will update for new version theme, thanks for your information!
Also thanks a lot for sharing your awesome review. It means a lot to us! Glad to hear your experience with OneLove theme, We’re doing our best to make it much better in every aspect.
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
Hello, How to translate elements: Phone / Email / Address / Website? They come from “contact info block settings – WP Bakery PAge Builder”.
Thank you, Aneta
Hi Aneta,
Thanks for purchasing OneLove theme!
Please create a new ticket on our support site: https://catanis.ticksy.com Our support team always happy to check and help you asap.
Have a nice weekend!
Kind Regards, Catanis
hi are these all photos available to use for free after buying the theme. please let me know. Thanks
Hi pentsoft,
We appreciate your interested in our OneLove theme.
The images in the actual demo will be replaced with blurred images in the sample data. This is to speed up the import process as well as licensing reasons (some images).
If you need any images we will send to you.
Kind Regards, Catanis
Thanks Catanis, I need all the images which are in demo.Would I be able to use them on my website without any licensing or extra cost. In other words, are these images available for free use on my personal website. Cheers Pentsoft
Hi Pentsoft,
Some images can’t because licensing reasons. But after you purchase the theme please create new ticket https://catanis.ticksy.com and let us know the home name you want, our support team are always happy to check and get them for you.
KInd Regards, Catanis
Hi Catanis,
Thanks for your reply. I am going to buy the theme. I would need almost all the images which are in demo so I’ll raise a ticket for that.
Cheers
Hi Catanis,
It showed me the error while uploading the theme:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please advise.
Thanks
Hi Pentsoft,
Thanks for purchasing OneLove theme!
About your issue: Because you have upload all files in our theme, include document, license,...please you extract .zip file first and find onelove.zip file and install for site.
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
Hi Pentsoft,
It’s popular issue, please you see more here: https://help.market.envato.com/hc/en-us/articles/202821510
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
Hi Catanis,
I have raised a ticket #1834586
Thanks
Hi Pentsoft,
I have replied to you, please you check ticket #1834586 again.
If you have more questions please create a new ticket on our support site: https://catanis.ticksy.com , our support team will help you and don’t need add comment on here. Thank you so much!
Kind Regards, Catanis
Followed the instruction but upon trying to import the demo files we get this message:
“There are no predefined import files available in this theme. Please upload the import files manually!”
Hi C-Y-B-E-R,
Thanks for purchasing OneLove theme!
Please create a new ticket on our support site: https://catanis.ticksy.com Our support team always happy to check and help you asap.
Kind Regards, Catanis
Disregard, I deleted the theme and plugins, re-installed, and it worked perfectly.
Thank you so much!
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
How do i turn off page loader?
Hi TrailSlash-Design,
We appreciate your interested in our OneLove theme.
Please create a new ticket on our support site: https://catanis.ticksy.com Our support team always happy to check and help you asap.
Kind Regards, Catanis
Hi, is there any way to add a password option to the coming soon pages?
Hi asante2012,
Thanks for purchasing OneLove theme!
Please you read WordPress document here: https://codex.wordpress.org/Using_Password_Protection
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .Our support team are always happy to help you.
Kind Regards, Catanis
Hi, i am getting an error 500 for the import.i messaged my hosting and they taking it against my shared hosting plan. they said they cannot changed it.any ways i can achieve the demo import?thanks
Hi RunnerDolly,
Thanks for purchasing OneLove theme!
Please create a new ticket on our support site: https://catanis.ticksy.com and give us information about your site. Our support team will check and help you.
Kind Regards, Catanis
this template is breaking in Safari http://onelove.catanisthemes.com/home-invitation-boxed/
Do you have a fix for it?
Hi Vampiresquid,
Thanks for your information! Our developers are checking it and will update for our site asap.
If you have any questions, do not hesitate to contact us on our support site: https://catanis.ticksy.com .We are always happy to help you.
Kind Regards, Catanis
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