715 comments found.
Hi !
Love the theme, amazing…I really want something performant and wonder of I will have to do everything manually ( I’m ok, I know to do it but what a pain
)
Using Autoptimize css, js, total cache and cie right now on other 2 themes..but is anything is already done from your side to help a bit (inside the theme ) ?
NB : NOT speaking about header cache of course, but the way elements are l oaded via theme.
Just some examples :
On your demos or some of your customers live site ( normal homepage, nothing super heavy ) performance via Audit / webdev tool there are issues with some render-blocking resources css/app.css?ver=1.0.1.4 …css/js_composer.min.css?ver=5.7 …css/dashicons.min.css(c0.wp.com) …css/buddypress.min.css?ver=4.2.0 …css/jetpack.css(c0.wp.com) …css/font-awesome.min.css?ver=5.7 …block-library/style.min.css …css/admin-bar.min.css .fb_hidden{position:absolute;top:-10000px;z-index:10001} ...
Also some featured images are not lazy loaded. or instagram in built feed for example.
I love the theme but I wish to have a smoother perfomace experience with my new theme. Thank you very much for your answers,
Hi there, as you can see, our demos are very long and load multiple videos at once. So the page size is quite a lot, but it opens in an instant. We only use autoptimize plugin and CDN on our demos.
Hi and thank you for your quick reply. I also checked some recent showcases ( notably one site, generic homepage with a simple embed from YT or a single blog post with no video ), it’s the same. Any further hints, cause I adore the theme but cannot compromise performance. It’s a pain. Should be optimized in my humble opinion. Thank you,
Unfortunately that’s as much as we can do 
Thank you for your reply.
Hi again ! Still checking on theme…definitly tempted…love the design, love the versatilty ( exactly what I need ) but some more questions about customizing perf.
1/If I use autoptimize and defer / async js via same author plugin + total cache : Will the theme work ?
2/ Will it work if I host ( google ) fonts ? Is there a way to do it via theme ?
3/ Can I disable typekit fonts ?
4/ Is there a way to defer Instagram plugin + Lazy load insta photos ( sidebar and/or footer )
5/ I don’t see Post count views. Sorry if I missed it :-/ Any tip or info ?-compatible plugins maybe ?
6/ Love Issue Demo 1. HOMEPAGE Can I use the exact layout + add a sidebar somewhere in one of the section ? Is it built with WP Bakery blocks ?
7/ CAn I mix various elements from various demos ?
8/ Is your newsletter working with mailchimp ? Where can I put the GDPR policy in sub form ? I don’t see it ( text : by blahblah I accept terms and conditions with link read more )
9/ Can I disable time to read meta and global feature ?
10/I currently use a theme ( multinews-obsolete) that uses WP Bakery V. 5.6 What is the latest WP version used in the theme ? + extra question : what will happen when swtching from old theme to The Issue ?
That’s it for the moment, thank you again ! ( I have a 10 years old blogging sytem, cannot make mistakes )
Hi team,
Still no reply on my pre sales question ( serie 2 ). Could you please let me know ? Thank you !
Hi there,
1) Yes you can.
2) Yes, but would need customization
3) Yes.
4) This is done on the backend, so you cannot defer it.
5) Theme uses JetPack Stats to analyze post view counts, but you cannot display them.
6) Yes.
7) Yes.
Not at the moment. There is a GDPR checkbox already integrated.
9) Yes.
10) Latest WP and latest WPBakery plugin.
Best regards,
Impressive Project
Thank you 
Hey I have asked a question in support forum via ticket.Looking for your kind reply.
Thanks, will reply asap.
Absolutely beautiful theme! Do you have caching plugin and CDN service recommendations to provide best performance of this theme?
Hi there, we don’t use any caching for our demos, but we do use MaxCDN.
The update somehow placed advertisements at the top and bottom of my site that I can’t remove using WPBakery. I sent a ticket about this.
Hi there, please open a support ticket at https://fuelthemes.ticksy.com/
Hello, is there any option to add Google Analytics code?
I would suggest using an Adsense plugin to add ads via shortcode.
Hi, is there an option to style pages? They dont use the typographie of articles. Right now, they are basically unusable, if i dont miss anything.
Hi there, please open a support ticket at https://fuelthemes.ticksy.com/
Do you have specifications regarding the image sizes? I use issue-05. The pictures for the postings are on the start page times square and then upright again. And then there are page layouts where the images are displayed in full width. Is there any recommendations?
Hi there, please use https://wordpress.org/plugins/force-regenerate-thumbnails/ to regenerate your old images. We suggest using at least 800×700 images for featured images.
Notices something with the Trending Posts functionality seems to be not working As all content for Now, Week, Month is exactly the same? And not updating it seems to be the same in the demos also
Hi there, please open a support ticket at https://fuelthemes.ticksy.com/
We have done that also 
Thank you. Checking the functionality right now.
Hey, I am trying to buy this theme but facing problem.Kindly help, what can I do ?
What kind of problem are you facing? Please contact Envato Support for payment related issues.
It is showing me issue in processing card.I have credit card even though.And Thanks for your kind reply.I will contact Envato suuport.
You’re welcome.
I have purchased 
Hey I have asked a question in support forum via ticket.Looking for your kind reply.
Thank you.
Hey, loving this theme. Could I get stats from the reactions widget, so that I can craft new content accordingly? If a particular series of post is confusing to people for example, I can work on ways to make future iterations better.
Cheers, Klaye
Hi Klaye, we never actually considered that. What kind of data would you like to see?
Thanks for the reply. Firstly, can the reactions be customised without modifying the code? I’d like to use custom Labels and icons. For example:
INSPIRING, CONFUSING, MORE OF THIS, LESS OF THIS
Secondly, it would be great to see the total reactions in the WP backend when viewing the post list, but also to export a report in CSV that has posts in one column, and reaction stats in other columns.
The company I’m working with would export this (maybe quarterly) and see if there are noticeable issues with any articles. If an article has a lot of “CONFUSING or LESS OF THIS” reactions, we can work on changing that type of content in the future, or produce more of the better rated content.
I’m guessing this is all stored in the database though? So I could export this manually for such a report.
Cheers 
You can custom labels and there are 106 emojis to choose from. However, we do not have stats/export at the moment. I’ll see if we can integrate this 
How to turn off sidebar menu in the desktop page.. Its not cool to have two menu in the same page
Sure, we can help you own our support forum 
Hi there,
1.Will you be adding filters to search within categories ( latest, oldest , popular) ? 2, Can the posts be filtered using the Reactions (happy, excited etc) . Thanks
Hi Alex, 1) Do you mean adding search forms inside category pages? Could you provide an example? 2) Unfortunately, not at the moment.
Best regards,
Thanks, this is not possible at the moment, we only have filters inside search results: https://theissue.fuelthemes.net/?s=alt However, I ‘ll see if we can integrate this.
Thanks for that.
Pre sales Q’s:
1. I see the theme requires a ‘page builder’. Which one does it use? 2. Can I switch between the page builder and Gutenberg Editor?
I particularly like the article layout on Gutenberg (your sample: https://theissue.fuelthemes.net/issue-12/get-started-with-gutenberg-wps-new-block-based-content-editor/) I guess what I am wishing to clarify is can I use Gutenberg + the page builder that comes with the theme?
Very sorry for the basic questions, but I just want to get off to a good start..
Hi there,
1) We use WPBakery Page Builder on our demos. 2) Yes, you can.
Yes, that particular post is made with Gutenberg.
Best regards,
Hi, first of all I love this theme! Is it possible to add a fullwidth (parallax) image with a button (+link)?
Yes you can 
Where to update the favicon of the website ???. I cannot see in the logo area.. If you could share a screen shot it will be better
Hi there, you can upload your favicon from Appearance > Customize > Site Identity
Great theme! Before I buy I was wondering if it would be easy to have a fullscreen post layout without any sidebar. I have a visual blog (not much text and lots of images) and I would need to have the pictures fullscreen throughout the post. Just like this layout: https://www.ignant.com/2018/08/31/jesse-lizotte-takes-us-on-a-road-trip-through-mexico/ I use elementor to edit my posts.
Hi there, yes you can using Gutenberg. You can see a sample article page made with Gutenberg here: https://theissue.fuelthemes.net/issue-12/get-started-with-gutenberg-wps-new-block-based-content-editor/
That’s great! any chance of doing that with Elementor as well? Gutemberg at the moment is pretty basic.
I am not quite sure about full width images. It depends on Elementor settings.
Was wondering if there was a way to only have category .tag-cloud-link showing sub categories and not all categories
Hi there, it can be done, but would require complex customization of couple of filters so parent categories are ignored.
Any paywall or membership plugin that you suggest with ISSUE?
You probably can use any membership plugin. Let us know if you run into any issues, and we ‘ll be happy to help/integrate.
Hello, I installed demo 1 but on frontpage the BEAUTY and FASHION has no articles. Only the tags are there and when I click on a tag I see there is a article. Why are not all articles listed?!
Hi there, please open a support ticket at https://fuelthemes.ticksy.com/
Yes, please open a support ticket 
thank you for your fast help!
You’re welcome 