535 comments found.
Hi trippleS
Can we get the PSD files too ? It’s for our designer in order to customise the pages on Photoshop before implementing the design on your theme.
Thanks for your answer.
Yes, we can provide PSD files. Best Regards.
Hello, how can I add three or more speakers to one Schedule? So far as I tried, I could only add two speakers.
Sorry, two more speakers not possible for UX issue. We design only for two speakers. Thanks for understanding.
Hello, how could I customize the header? I can customize widgets and buttons, but the top of the page does not. My site is http://onpixoficial.hospedagemdesites.ws/evento/
I can not customize the MENU too: /
Please, Open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
Our support team will check the issue.
Regards.
Hi.. the header is not showing properly.
Please open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
It will be easy to monitor the support request.
Regards.
how do i add favicon?
By default WordPress has favicon features. Please, go Appearance -> Customize -> Site Identity : http://prntscr.com/nbb41d
Hello, clicking on “Add Schedule” shows a blank popup. What could be the issue ? (I’m using last version of InstantWP)
Please, Open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
Our support team will check the issue.
Regards.
nice theme. Do you have any sample homepage with slider on top?
Here is a slider variation : http://demo.themewinter.com/wp/exhibz/home-3/
Awesome… Does the days/hours counter work on slider too? something like this but counter on sliders inchttp://demo.themewinter.com/wp/exhibz/
Thanks!
Sorry, counter on slider not available.
Do you have one page theme CSS in light/white background?
Just open support ticket here : http://support.themewinter.com/support-center/
I installed your exhibz theme but there is no option in wordpress of “demo content install” . I checked in tools but it showing only 4 options. Please guide me.
Please, check the documentation folder. For further assistance please open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
It will be easy to monitor the support request.
Regards.
how to change logo for mobile? Please write me a code
How to choose Theme 4? I only see Theme one
Please, Open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
There is no option to change logo for mobile. We will check the issue where the problem with regular logo on mobile.
Regards.
How to choose Theme 4? I only see Theme 1?
Thank you 
P.S Nice theme
Please, select Home 4 from here : https://prnt.sc/n3xbys
Hello, how do I remove the banner on the shop page? And remove the banners on the product pages?
For further assistance please open a support ticket here : http://support.themewinter.com/support-center/
It will be easy to monitor the support request.
Regards.
Hello, is there a way to upload new icons and use them in the featured box?
Custom icon upload option not possible.
How do I add a button on my menu bar?
terrellgraham.com/blackwineexp
For further assistance please open a support ticket here : http://support.themewinter.com/support-center/
It will be easy to monitor the support request.
Hello. How do I use a newsletter form like that you have on footer? I mean, I created one but styles are all messed up. Do you use CF7 or WPForms?
If you need help please open a support ticket here : http://support.themewinter.com/support-center/
Hi, we work with your child theme, but it doesn’t load it. Give me a clue, please! The custom CSS area form the customizer isn’t a solution for us! Thanks, best Nicole
We replied your mail 4 hours ago. Please, Open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
How do I change or remove your logo on the banner (Exhibz) I don’t see the option in customization
For further assistance please open a support ticket here : http://support.themewinter.com/support-center/
Hello, is it possible to increase the number of videos on the homepage.
Since its event theme, I like to add more videos on homepage.
And what type of ticketing/booking system does this theme has
You have to use 3rd party plugin or site for ticketing system. Here is some list : https://wpmayor.com/best-wordpress-plugins-for-selling-tickets/
Thanks for your response, Regarding the video, what I meant is a simple video grid at the button of the homepage slider
Hello, can I create a discussion with multiple speakers (5-6)? Because in the schedule I see only one speaker. Thank you.
Next week we will add option for Multiple speakers. Thanks for your interest.
Awesome! Thank you very much.
Also I would like to ask you if is it possible to add to the schedule the name of the room. We organize the 3days conference and each day will be conference divided to the three rooms. I am looking for something like this:prtsc: https://snag.gy/TuZDGk.jpg. Thanks!
Sorry, screenshot not opening.
Sorry, try this one: https://snag.gy/LlfzoU.jpg
Sorry, No. We want to make it simple and for single Event. Regards.
How can I change the main banner background picture? cant find it anywhere. Thanks.
Edit the page with Elementor Builder and you will get image. Here is a screenshot : https://prnt.sc/mqsbef
For further assistance please open a support ticket here : http://support.themewinter.com/support-center/
how to change the theme colors?
We have support ticket if you need further assistance : : http://support.themewinter.com/support-center/
Regards.some titles are still on color pink, but some are changed already.
Title addons has option to change color from Elementor builder.
is the theme well organised? I am experiencing very slow in performance even though I only have few files on the site.
Server, Caching Plugin, Php version etc.
Can you please use a cache plugin and let me know.I already managed to solve the activation of the theme now the problem is that when importing the demo is not done correctly
I just saw your ticket and see the demo working. Please, reply the ticket. And I need your patience to solve the issue.
Dear greetings, I just installed the plugin and at the time of activating I get error 500, I already wrote in support but nothing that answers me, on the other hand I read on the internet that this error is due to a bad programming of it
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