1457 comments found.
The error which I have listed above was there in previous versions ? If not then, can I have the old version of your theme to be download ? It will work for me well and finally when you solve with a new update, I will update it! Please give me the link of your older versions of your theme, where everything works well!
Hello,
Please open a ticket on the support site. Our supporter will give you the download URL of the old version. Or he will help you fix the error.
https://uix.ticksy.com/Kind regards
Is it possible to display the search engine, the shopping cart and the login link on specifique pages/section only?
Yes, you can display the shopping cart on a specifique page. It is this cart:
https://konte.uix.store/cart/You can display the login/registration form on another page. This is that page:
https://konte.uix.store/my-account/For the search page, you can use the page builder to build it.
Kind regards
Any update on this issue?
Fatal error: Cannot redeclare wc_reviews_enabled() (previously declared in /home/htb09vytmfs9/public_html/wp-content/themes/konte/inc/functions/shop.php:196) in /home/htb09vytmfs9/public_html/wp-content/plugins/woocommerce/includes/wc-conditional-functions.php on line 430
Hello,
We’re fixing this issue and will release an update in next few days. At this moment, please switch to another theme then activate/update plugin WooCommerce. After that, you can switch back to the Konte theme normally.
Kind regards
Quick question:
Do you have any idea how to change the Woocommerce “SIGN IN” link text??
Hi,
You can use Loco Translate to edit this text. Just translate your site to English, then you can edit any English words.
Kind regards
I’ll check this out. Thanks.
Hey, I am facing an issue while activating WooCommerce
Fatal error: Cannot redeclare wc_reviews_enabled() (previously declared in /home/v5hy0kdjnrt9/public_html/wp-content/themes/konte/inc/functions/shop.php:196) in /home/v5hy0kdjnrt9/public_html/wp-content/plugins/woocommerce/includes/wc-conditional-functions.php on line 430
Other theme – SOBER, I didn’t faced any issue
Hello,
Thank you for your feedback. We found this is a problem of the Konte theme. We are fixing it and will release a new update soon.
At this moment, please switch to another theme before activating WooCommerce, then you can switch back to the Konte theme.
Kind regards
Ok, Thank You. I hope for the update soon!
Please send a mail when this error is been solved!
Hi,
Sure, you will get a notification email when the new update releases.
Kind regards
Hi, I’ve submitted a couple of support tickets. Was wondering the timeframe for a response or resolution? Thanks. Nick
Hello,
Thank you for your feedback. We are at GTM +7 timezone. Therefore sometimes, your tickets can’t be answered immidiately, but we always try to answer tickets within 12h – 24h. Our supporters are checking your tickets and will have the answer for you soon.
Kind regards
Hello, would like to buy for my fashion store, what plugins will I need to make this theme work properly, especially for wishlist, currency selector and language selector?
Hello,
All plugins are included in the theme. You can check this documentation for more information:
http://docs.uix.store/konte/#/installation/install-pluginsKind regards
what would be the best way to add dropdown menu of “Categories” and “Brands” on a menu? Would be making a single page with a list of those and add as single pages on a menu? btw, I got errors many times when I submitted a question on uix support site that’s why I’m commenting here sorry.
Hello,
If you have too many categories and brands, you can do that. Create a page for categories and a page for brands, then add them to the main menu.
If you just have some, you can add link of category pages and brand pages to your menu directly.
Kind regards
Hi Guys,
First of all, congratulations on the incredible theme.
Some predictions for the adjustments below:
Product V6: The mobile version of Social Share does not work.
Transparent menu: Not working properly, it is not getting transparent when opening a new page, top.
Thank you very much!
Hello,
Thank you for your feedback. We will check this issue and fix it soon. You can open a ticket on the support site. Our supporters will help you check this issue.
Kind regards
Great Theme! Is it compatible with AMP? If yes, which plugin can you recommend?
Hello,
You can try this plugin to add support for AMP.
https://wordpress.org/plugins/amp/Kind regards
Hi, I have a pre-sale question:
The Portfolio section appears to be fully hidden and not visible on mobile. However, I do see it correctly displayed on my computer.
I would appreciate if I can gain a bit more insight before purchase. thanks 
Hi,
Thank you very much for your feedback. We’ve just updated the mobile menu and added Portfolio pages to the mobile menu. You can view portfolio pages on mobile now.
Kind regards
Hi,
You can try this plugin to add more tabs to the product page.
https://wordpress.org/plugins/product-tabs-manager-for-woocommerce/There is no other way to trigger that modal window in this theme. If you need more help, please open a ticket on the support site. Our supporters will help you solve your issues.
http://uix.ticksy.com/Kind regards
thank you for your reply, but this plugin for adding tabs is NOT the right way to trigger modal. Every theme has an option to add unlimited modal, request you to please ask developers to provide a solution for this.
Thank you for your suggestion. We will add this to our update schedule.
Hi there! I really like your theme, and consider buying it. I have a few questions though:
In the shop page:
- Is it possible to disable quick view?
- Is it possible to disable linking to product page when clicking the product?
- Is it possible to make the “Add to cart” button visible all the time? Perhaps with code/css/whatevs? This is very important as I want mobile users to see the button (no hover for them you know ).
In the cart panel/mini cart:
- Is it possible to remove the “View cart” button? Code is ok! 
Best regards
Hello,
Regarding your questions.
- Yes, of course, you can disable the quick-view. The theme has an option to disable it.
- Unfortunately, it is impossible to disable link products to product pages.
- Yes, you can use custom CSS to make the “Add to cart” button always visible.
- Yes, you can use custom CSS to hide the “View Cart” button in the cart panel.
If you need help, our supporters will give the CSS code you need to show the “add to cart” button or hide the “view cart” button.
Kind regards
Awesome! Thanks for the super fast answers!
Hello,
Our supporter has replied your ticket. Please check it again.
Thank you
When the following template update is released? Now there are no necessary components for a clothing store: a link to the size table, more advanced color and size switches (the plugin https://getwooplugins.com/documentation/woocommerce-variation-swatches/#scratch-color allows you not to display items that are not in stock and generate links), ... the online store should be convenient and sell. You really like modern design but you want it to be more functional.
Hello,
The new update will be released soon, maybe in this week. Our developer is working on it and adding the size guide table function to the theme.
Kind regards
Hi, I see that there is a Portfolio page on your demo site: https://konte.uix.store/furniture/portfolio/?header_version=v1 I would like to implement something similar. I cannot find this page when I import your demo sites/data. How do I go about? thanks.
Hi,
You need to enable portfolio project first in Settings > Writing. Please open a ticket on the support site. Our supporter will guide you setting up the portfolio.
https://uix.ticksy.com/Kind regards
There is no main logo on many of the demoes? Why is that?
On mobile view
Thanks for your feedback! We checked our demos on mobile and the logo image displayed properly. Perhaps your mobile browser blocks SVG images.
Kind regards
Hi tested with developer tools and on my phone. No logo. Check the fullscreen demo.
Thank you for your feedback! Yes, it is a problem of header v10 on mobile. We will fix it soon.
Thank you!
Hi there,
Love this theme so much! Thank you for letting me know it exists, I was looking at Sober but I think I like this theme better.
Sorry to be such a pain, but I have a few questions about improvements.
1. On this demo page: https://konte.uix.store/shop/?products_columns=4 – The product tag dropdown menu, with the default text of “everything” it’s mispelled. Right now it says “everthing” but should say “everything” ...missing the “Y”. I think what would make more sense is for it to say All Tags, to match the All Categories dropdown text. I presume I can customize this easily in my child theme?
- Another thing, this is really minor but a UX issue for me, when I click on Add to Cart, the text slides to the right, the loader spins, the checkmark appears then disappears and then the text slides back in place. That's all lovely, but I wonder if the checkmark should remain, so that it's clear this product has been added to the cart already.2. Maybe it’s just the demo, but the Wishlist isn’t working properly. I add a product to the wishlist and it doesn’t appear in the wishlist, or sometimes the product gets added but then I can’t remove it from the wishlist. The Ajax for the wishlist seems buggy to me.
3. The Filter By functionality on this demo page: https://konte.uix.store/shop/?products_columns=4&shop_toolbar_layout=v4&shop_page_header=standard&header_background=transparent&header_textcolor=light ...and this demo page: https://konte.uix.store/furniture/shop/
- Any plans to make this filter work without having to click the Filter button at the bottom of the off-canvas filter sidebar? Especially for the furniture demo slide-down filter!- I noticed a huge UX issue on mobile with the Filter By functionality. This UX issue applies to desktop too but it's less serious because there's more screen real estate. So I open the Filter By panel, I choose my filter criteria, and then click on the Filter button. Once I've done that the products have been filtered using Ajax, which is awesome, BUT the Filter panel is still open. This means on mobile it's completely blocking the actual products, so there's no way for a new user to know that the filtering was successful and they can now proceed with their shopping. What would be better is if the Filter panel closed after filtering, leaving the user to shop without the panel blocking. May I request this as a feature request?4. When I click Add to Cart on a shop page or quick view modal, I think the slide-out cart sidebar should appear. That makes it super easy for a user to immediately checkout. It reduces the step to purchase by one, and also the user then doesn’t have to look for a cart link or icon. Would you be willing to add that functionality in the next update?
5. When I hover on the Shop menu link in the header, the mega menu is gorgeous!!! Does that functionality come included in the theme, or I need to purchase a separate mega menu plugin?
Thanks for your patience in responding to me.
Apologies, I actually have some questions about product page design:
6. Is it possible to mix and match product page designs? Like the WooCommerce tabs look great here: https://konte.uix.store/furniture/product/cover-wood-chair/ ...is it possible to use this tab design on all my product pages?
7. How is the extra content further down the page created? https://konte.uix.store/product/slim-trapered-rip-jeans/?product_layout=v4 ...with VC or some other method?
Thanks.
Hello,
Regarding your questions:
1. Thank you for your feedback. We will fix this misspelled text soon. At this moment, we use product tags for this dropdown, but we plan to improve it in the future. It will support custom keywords. Therefore we the word “everything” for the default value, not “All tags”.
Yes, you can use custom CSS to keep the checkmark on the add-to-cart button.
2. Thank you for your feedback. Actually, this is a cache problem. We set the cache to not caching the wishlist page and this problem is fixed now.
3. Yes, we have a plan to activate the ajax filtering when an option is selected. You won’t need to click the button anymore.
It is a good idea to close the filter panel after filtering products. We will improve it in the next updates. Thank you for your suggestions.
4. This theme does support to open the cart panel automatically after adding a product to the cart successfully. By default, this option is disabled. You can always enable it in the theme options panel.
5. This theme has a built-in mega menu system. It means you don’t need to purchase or install an additional plugin to have it. You will always have it on your site.
6. Each product layout has a different product tabs style. You will have this product tabs style when select product layout v6. All product pages will have the same style as this.
7. We use WPBakery Page Builder to build it. We also prepared a template in this page builder, you just need to click to import it. It is very easy to have this product description.
Kind regards
Great theme, liked it very much. While I was testing it out in demo mode before I make a purchase, here are a few feedback -
1. In the shop page, when you open a filter and make some selection the selected values don’t get highlighted well, so it’s difficult to guess which one is selected. Can you have some other color as highlight.
2. Also, in the product filter is it possible to have live search, without clicking the Filter button, it’ll make browsing experience much smoother.
Thanks.
Hello,
Thank you very much for your feedback! We will try to improve the theme in the next updates.
Kind regards.
Hello – Is there a plan to add some smooth image effects (like this theme for instance: https://newnotio.fuelthemes.net/nordic/).
Your theme is very nice but a bit too “static” in my opinion.
Many thanks,
Animated SVG icons would be a nice addition too
Hello,
Thank you for suggestion. Actually, it is supported in this theme by default. We just didn’t setup a demo with animations. You can edit your pages and select animations for elements on your pages. There is an animation option for all elements.
Animated SVG icons is a good idea. We will try to add it in the next updates of the theme.
Kind regards
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