Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Cart 268,078 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

28333 comments found.

Thanks for this great theme. Many Thanks! We have a little problem. The credit card icons. This is so I still believe a problem.

The individual pictures can not be changed or supplemented. So our software developer has taken the appropriate measures and changed the icons on the main theme. So we also have icons for Switzerland like Twint or Sumup.

Now my software developer told me that he had to change the main theme and this can not be done through the child theme, because it does not work properly.

My question is that true? How can we handle this when a new update is available. Best, Marcel

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

How to add more than 3 columns to navigation? I have 5 pages on second level but it only shows 3 columns.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

in the product page, color and size variation showing in button mode after i correctly configured attribute settings but after i did some design changes with ux builder for my homepage it went back to dropdown. could you help us?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

i already did but no reply

Your ticket #83861 has been replied 6 hours ago.

Hi – Is there a way to hide prices from the theme on Woocommerce affiliate products? Amazon are cracking down on the use of ‘static’ prices even if updated regularly via an API and PA links…

Hi,

Flatsome is a theme. Your issue is Woocommerce related, so you’ll need to solve that via a 3rd party plugin or custom coding.

hello, Does this theme display the products of certain brands and I am an agent distributed to traders provided that there are contracts to prove who wants the deal

Hi,

You’ll need to use a Woocommerce Brand plugin. Flatsome doesn’t have such a feature.

Hi, I’m facing this issue:

https://ibb.co/jD8cs8g https://ibb.co/4tVdM2F

if I reset child themes’s settings disappear but I have customized my theme during this year and if I try to backup a backup of settings and restore it this happen again

Hi,

Most probably it happens because of a Custom CSS code. I don’t think it happens because of the theme options. So, I’d check the Custom CSS codes first.

Hi, I found the issue.. practically if you change the font size in. typography->base text size and you chose something that is not 400 normal it change size of rating stars as well….

Yes, you’re right. Empty stars inherit their weight from the theme style option but the weight of the star fillings is fixed to “normal” weight. We’ll fix that for the next release. Thank you for noticing and reporting.

Hello there,

I have a question related to width of the scheme.

Of course, I can set fullwidth content on page and so on. The thing is that I can not set the width of, lets say, frame of the theme. The width of the frame is now about 1050px. And with higher resolution I get big side spaces. If your web browser is under this resolution (about 1050px wide), the theme starts to be responsive. I would like to have the frame wider, for example 1400px, and the theme would start to be responsive on this resolution limit. Hope you understand.

Is there any possibility how to change width of the scheme?

Best regards,

Venda

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello Is there a fix to add inline form message errors?

now when you dont accept conditions or you dont fill the checkout form correctly, the error message appears on top of the page and its unpleasant for a user to complete a form

It would be great for this error Messages to show inline, next to the input in question

Kind regards

Hi. but I read it was a known issue 2 years ago!!! I thought there was some fix already.

Checkout its very important and if my client dont select the “I agree..” box it just feels like the web stopped working.

I found some codes online but they dont work with faltsome.

Please find a solution :-)

Hello, did you fix this in this last update? :-)

ok I fixed it with some code, its not so dificultades so it Will be nice to have it in next update :-)

anyway the theme is perfect

Hi, is there a solution to remove the < p > < / br > tags that are automatically generated when I save the page to the UX Builder? So I can use your shortcode correctly. Thank you

Hi,

If you mean to use custom shortcodes, you can use them in a UX Block and embed that block to your page via the Block element of the UX Builder.

Hola, estoy interesado en adquirir su producto. Pero quisiera saber porfavor si tienen Soportes en español. Escribí un mensaje en su página de Facebook y me enviaron está página. Gracias.

Hi,

Support is only available in English.

Hi can i make changes in the product pages ?? size of ADD TO CART Button ? Adding a BUY NOW button??

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hi there, also getting major speed issues with this theme can take up to 20 seconds to load home page and it only has one static slide on it. Tried cache plugins but no joy. Revert to default themes and speed fine so definitely an issue. Also says ‘Your theme (Flatsome Child) contains outdated copies of some WooCommerce template files.’

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

OK, just sent a ticket.

hello,

is there any way to hide upsell product titles?

What i mean, on sidebar i have the upsell products but i want to show only images without titles.

Can i do something like that?

Hi,

You need to hide them via Custom CSS or custom coding. There is no option for that.

Hi, fab theme! I was wondering if there was any content ‘lock-in’ issues when using the theme and UX builder? For example, if a client wanted to build a custom theme, or simply switched to another one, would there be a lot of short codes left behind and broken layouts? How dependant is the content to the theme?

Hi,

UX Builder runs with shortcodes. So yes, there will be many shortcodes left after switched to another theme.

Hello, The instagramfeed with hastag, doesn’t show the latest Instagram posts and some Instagram post shows double. Is this an issue in Flatsome’s Instagram block? Or is there a way showing the last 10 Instagram posts in the feed on he website? I don’t find an option for rearrange the feed.

Hi,

Can you please submit a support ticket here?

Our support team will be happy to assist.

okay, i submit a ticket. I hope there is a simple answer for this. update: the support is: SUPPORT EXPIRED! so, no answer from our theme, ticket closed :(

Hi!

I seem to be having issues with sorting, please check below

https://ghkmbayarea.org/blog/%E5%8D%94%E6%9C%83%E5%85%B8%E7%A6%AE%E5%8F%8A%E8%AB%96%E5%A3%87/

I can’t seem to sort it by date.

Thanks

Hi,

Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello

Im trying to use payson checkout as payment method for my shop but I get this error message:

Payson API Error: 400 Bad Request The specified condition was not met for ‘Terms Uri’.

Why is that? What should I do?

Regards

Hi,

You need to contact the author of that plugin.

Hi! Can I use Revolution Slider plugin along with the theme? Thanks!

Hi,

Yes, you can. :)

Hey, is there any customization option available for quick view popup? Is it builtin with flatsome or used any plugin?

Hi,

It’s a built-in feature and no option to customize it yet.

In the Edit Page section, page templates do not appear and the page is outside the default full width etc. can not choose, please urgent help

There is a problem, I get the error in themes “ERROR: Template is missing. Single themes, index.php, a template file.

Seems there is a problem with the main or child theme files. If you use a child theme please switch to the main theme and check if the problem still persists. You can also re-upload the main theme files via FTP as told here: https://docs.uxthemes.com/article/77-how-do-i-update-the-theme#2

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey