Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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Good day, I would like to know how the certificate can have a serial number or certificate verification number for certificate verification.

Hi marketingmatterz,

Right now we use QR code and Certificate URL for the verification. Please check again :)

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hi, i am interesting to buy your theme and i have a question. Can i add two or three instructors to a course or i have to buy another plugin like as co-instructor plugin for Learn press?

Hi solution-center,

We will use the premium addon Co Instructors ;). And the good news is, this addon is included in the theme, so you don’t have to pay more :)

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Hi , would you please tell me how i can remove Lectures from course features and certificate appear none even i assign certificate to course thanks in advance for your support

Hi mhhammam,

Let me check your site. Just share the site info to edusupport@thimpress.com with subject “mhhammam – Eduma Support”.

Your support is expired, please consider renewing.

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You can put the start date and end date to the courses ?, I do not want to do it as an event, simply my courses are not online, they have a start date and a final date that I want to put.

Hi prostudiogroup,

You can simply write the start date and the end date info the course content :)

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Hello – I just purchased this theme and installed the “One instructor” demo, however, The demo did not load correctly. Here are some screenshots showing what I mean.

1.) Menu is completely transparent. Menu items are blue not white, wrong font size, there’s no “logout” button just a link. Also, the “View Courses” button is not a button at all nor is it clickable like in the demo…

https://imgur.com/xqAVQI9

2.) There’s no image of the man from the demo, there’s a break (white space) between the yellow and top content. Also, what happened to the font size from the demo it’s so small??

https://imgur.com/Ix3IGwG

3.) The borders around the courses is not as dark as in the demo. The text in the entire theme is wrong. Countdown text is incorrect color.

https://imgur.com/e3BSGI1

4.) Incorrect text size, footer color, incorrect background color for testimonials (in demo it’s white not gray), and space between the contact form….

https://imgur.com/8oDIya7

Demo for reference: https://educationwp.thimpress.com/demo-one-instructor/

I thought these demo imports were supposed to be one click import and you’re ready to go, what happened here???

Hi mario118,

Our team is checking your case ;)

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Hi, great theme! Is there no lesson page? When I click on a lesson, it returns to the main course page

Hi george_alex,

Can you share the site info so I can take a look? Just email me to edusupport@thimpress.com with subject “george_alex – Eduma Support”.

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Thanks for replying, I solved it by changing Single Course Permalink to default

Hi george_alex,

I’m glad to hear it ;)

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1) Why after log in system resend user to log in again in wp-admin login form? 2) Why did not appear qoutes “your email is already registered” and “choose another nickname (profile name is already exist)? Simple nothing happens and user think that it is a bug … Qoutes about successful registration appears, but another – no …

Hmm, i will be happy to send examples and urls (i dont want to use it in public) but you did not answer me via email .. if you will answer me, i will send all information. Simply commenting here is only 1 way for me to get answers ((((

I use your custom forms. I MADE 2 SHORT VIDEOS WITH PROBLEMS AND SEND THEM on your emai with theme PANDAP-EDUMA SUPPORT. My users cant register normally – i am working 16 hours every day to register them manually – it is something sh*t. PLEASE LOOK AND ANSWER ME ON EMAIL ( i dont know why but you did not answer me on email)

Hi pandap,

Our team is checking your case again. So sorry for the inconvenience you had.

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Hello If I want to use affiliate marketing to sell courses with woocommerce, would that work through the membership options, ie can you sell memberships through woocommerce? Does the commision work like affiliate marketing? Thanks

Hi derisly,

Sorry but right now the system doesn’t support it yet.

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Hi, I’ve a prepurchase question: - there is a way to insert in the certificate the valuation of the course? - there is a way to allow the students and teachers to see the profile of other students? - is possible for the students to see their progress on the course (to see the point where they are arrived in the course)? Thank you very much!

Hi dianaw84,

1. Yes ;). We provide a premium addon for certificate features. This one is included in the theme.

2. Yes, the profile page can set publish for everyone.

3. Of course, the progress will be showed in the course page.

Let me know if you need any further assistance.

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Perfect, it’s what I need…about resources, for a new elearning site with external video and about 50 customers for mouth, can I use for example a cloud hosting or a sdd hosting with 2vCPU and 2gb ram? In the website there will are about 20 courses…thank you!

Hi dianaw84,

Of course :)

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Hi!

I don’t want to show the review and the meta of the courses in the home.

I tried to not display the following using the customizeble CSS but it’s not working:

/* Course meta / .owl-wrapper .owl-item .course-meta{ display:none !important; visibility:hidden !important; }

/ Course review */ #learn-press-course .course-meta .course-review{ display:none !important; visibility:hidden !important; }

This two are not working, how can i do it?

Hi lRodl,

It should work. Your customize might have an issue. Let me check it more carefully. Please send me a request to edusupport@thimpress.com with subject “lRodl – Eduma Support”.

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Hi, EduSupport, We final purchase the theme. But we get error when install teh demo data, the result screen is https://ibb.co/9chXv20

Sure the server was meeted the requirement of upload_max_filesize = 32M post_max_size = 32M max_execution_time = 300 max_input_time = 300 memory_limit = 256M

Do you mind let us know how to fix this. or do you mind let us direct download the demo data?

Hi eincorp,

Sorry to hear that. It seems like your server doesn’t allow to download those files. Let me check it more carefully. Just send me a request to edusupport@thimpress.com with subject “eincorp – Eduma Support”. Will try the best to help you out.

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Email Sent.

Hi eincorp,

Our team is checking your case ;)

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Hi, Is there an option in the end, that the student sends practical work, through the contact form, and gets the final grade from the instructor. As a kind of practical work – not just a final test. Thank you

Instructor manually allow certificate at the end, when review the practical work.

Hi Akademija19,

You can consider using Assignment Addon. https://thimpress.com/product/assignments-add-on-for-learnpress/

There is a discount for Eduma user, 30% off for getting this addon. You can discuss more with me via email edusupport@thimpress.com with subject “Akademija19 – Eduma Support” :)

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Hi, thank you :)

after updating, the icons are no longer showing. any idea how to fix this?

Hi DennisHooper,

I think it’s due to cache. Let me check your site first ;)

Please send me a request to edusupport@thimpress.com with subject “DennisHooper – Eduma Support”.

Your support is expired. Please renewing.

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Hello! I have few questions 1) Can i make private messages between instructor and student 2) How people can make groups and use another features of buddy press ? ( now i see only LP information in account page)

Hi pandap,

Our team is checking your email now and we will continue discussing via the email ;)

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You didn not send me anything again … I have nearly 10 problems FROM YOUR SIDE please write me on e-mail – not only promise … I must know what problems are sold and test them. I loose my money – can you understand this very simple thing, guys ? Sorry, but i am very tired from you supporting – you write me here time after time that you will fix smth. and all is ok, but dont even contact with me via email ..

I want to buy the theme, but first I need to know a few things:

1 I do not want to use as youtube video and vimeo, my clients are already going to pay for my service, and it is not fair to make my client pay vimeo …

2 I want to hire an external storage service to host the videos (amazon, digitalocean, own disk space and etc) is this possible? Do I need to buy something else?

3 I want to leave the platform as simple as possible, the instructor enters the account uploads the videos and it is already possible to put into production, is it possible with the template of you ??

4 We want to sell free courses to 10,000, 50,000, 100,000 customers, so we can not go wrong, and if that works, I’ll always buy your support.

Please be honest, please do not want to be deceived, there are other sellers here who omit information, I do not think that is the case with you

Hi fmidia,

1, 2. All you need is embedding those videos to your site, it can be from any resource (youtube, vimeo, amazon…), you also directly upload your videos to your site.

3. Yes ;)

4. With the large number of users, you will need a very strong hosting and that’s all. Our system is 100% ready for that.

Let me know if you have any further assistance.

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but your system the instructor or teacher can access the area and upload the videos straight to the store? I ask these questions because I want the maximum speed for the teacher to send the video without depending on link and hosting of videos of third parties (youtube, vimeo)

Hi fmidia,

Yes ;) they can directly update those media content :)

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The theme is very slow. I can not use. I want a refund.

Okay Raxesnet ;)

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I sent mail yesterday. But I didn’t return to my mail. The website still looks the same.

Hi Raxesnet,

Our team is checking your case. Sorry for the late response, it was in weekend.

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Good day, I have designed a certificate and assigned it to a free course, However, I could not see in my certificate after completing a dummy course i created. The link to the course is http://project.eskilzcollege.co.za/courses/learnpress-101/ Answer to both quiz questions are YES. Kindly assist

Hi marketingmatterz,

1. It depends on the user setting, they can set their display name as First Name + Last Name.

2. Course End Date is the date when a specific user finished the course.

3. I have checked again and it’s still working fine. Can you share the site info so I can check your system?

4. Yes, it supposes to be.

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Hello, I thought the verification link will generate a random serial number for each certificate. But nothing is showing in the certificate after generating it.

Hello, is there any shortcode to show all the collections or maybe by id?

Hi rednbluek,

We will need to discuss more about it. Please send me a request to edusupport@thimpress.com with subject “rednbluek – Eduma Support”.

Your support time is expired, please consider renewing.

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Hello, we have created a few tickets on your website for separate issues but have not received a reply as of yet. We are having issues with Paypal payments and orders being marked as payment pending, the user cant access the course after payment?

Thank you.

Hi anthony010,

Our team is checking your case.

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Thank you, much appreciated.

Hello Ken How to make website faster in Eduma, i am facing speed issue, Please help

Hi goocha_charan,

I can help you to setup the cache. Please send me a request to edusupport@thimpress.com with subject “goocha_charan – Eduma Support”.

Your support time is expired, please renew.

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