23207 comments found.
Hello. Just quick question. I love your color swatches but i prefer this plugin https://getwooplugins.com/documentation/woocommerce-variation-swatches/ because it offer more options i need.
My question is should i and how to disable your color swatches functionality?
Hi,
You can turn it OFF from Appearance >> Theme Options >> WooCommerce >> Single Product as showing in this screenshot: https://pasteboard.co/IbtO7ej.png
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/06/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, I’m looking for template formy new website. Could you give me permission to see backeditor ? I would like to check your capabilities:)
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible to check the backend before purchasing the Theme, You can check our all Live Demo’s here: https://www.portotheme.com/wordpress/porto_landing/
and all the Plugin Compaitable List confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Thanks.
I have some questions: 1. My website will be a catalog without buying mode. I would like to have categories list with category images with image and title(neccesarry link), in your theme only one option which i seen to do that is a fliop box? Can you give me another solution? 2.Can I insert tablepress table in to content tab on product page?Your theme is very good and I interested in.
Hi,
1. There are 2 Options for showing the Categories using Porto WordPress, and those are showing in this screenshot: https://pasteboard.co/IbzQUGo.png
and you can show the Category Title and Products under it on the Category Box on Shop/Category Pages.
2. We have not tested the tablepress plugin with the Theme yet, so you can try this but at your own risk and you can easily insert code/shortcode in the content and product page.
Thanks.
Unfortunately, I don’t like to use woocoomerce tool for that because my site will be only catalog without prices and buy possibility. Onlywhat I need is home page with child pages menu. AFter click on “products” it will move for page where you can find “categories” for example images with title which are linked to product page , and this is my question what solution can I have in your theme?
Hi,
If you will use WooCommerce plugin with our Theme then Porto WordPress provides the default functionality for using the site as Catalog Mode and you can show/Hide price/add to cart/read more/review from your site Catalog, and if you do not want to use WooCommerce then you can not create Products and Categories with the Theme.
And if you do not want to use WooCommerce plugin then you can use any third party but at your own risk as we do not provide our dedicated support for any third party plugin.
Thanks.
Tnak for very quick response! When I decide to make my site with Porto theme and woocommerce catalog plugin , product page can be edited using classic editor or WPBakery?
Hi,
You can edit the single product page using Classic Editor and WP Bakery as well.
Thanks.
Is the theme fully translatable?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, The Theme is fully translatable.
Thanks.
When buying a template, these plug-ins have to buy more? Revolution Slider ($19 value) plugin Visual Composer ($34 value)
There are 3 projects that suit your decision. I need to buy it once and use unlimited amount. Or for each site you need to buy your template?
Hi,
First of all thanks for showing your interest in Porto WordPress.
1. Revolution Slider
2. Visual Composer(WP Bakery)are included in the Theme Package, you will get those with the Theme Package.
And If you want create 3 projects then you have to purchase the 3 licenses of the Theme for every single site/domain, This is Envato policy you may wish to confirm from them as well.
Thanks.
Is there any admin demo, or screenshots? How can the checkout page be customized?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
No I didn’t purchase it yet. I compared it with journal theme for opencart and think the journal checkout looks nicer. So would like to know what can be customised with this theme.
Hi,
OK, Sorry to say that but you can not directly edit the Checkout page as it is an Archive page and coming from WooCommerce, and you have to use small Customization for Customizing the checkout page as per your requirements, Below given are some useful links for Customizing the Checkout page.
1. https://hollerwp.com/customize-woocommerce-checkout-page/
2. https://apppresser.com/woocommerce-checkout-customization-guide/
3. https://wordpress.org/plugins/woo-checkout-field-editor-pro/Thanks.
Hey, the cart item counter keeps spinning on my mobile site after I’ve ran the speed optimize wizard. I have now reset the changes made by the speed optimize wizard however the item counter does not get fixed. Can you help?
Fixed it – it was a cache plugin which messed it up.
Sound’s Good!.. 
Why is there an h1 tag on the blog pages? Just like on the home page, which throws an H1 tag on the logo? This is bad for seo as you get 2 h1 tags.
<section class="page-top page-header-4">
Blog
I have already hidden the page title but the tag still shows.
How to fix?
Hi,
If you are using Header Type 4 then you have to go to wp-content/themes/porto//page_header and edit the particular header type you are using and you will find the below-given code in the file:
<h1 class="page-title<?php echo ! $sub_title ? '' : ' b-none'; ?>"><?php echo porto_strip_script_tags( $title ); ?></h1>
You have to change its tag as per your requirements.
Thanks.
Hello. I am considering buying this theme but i have a question before. My development team does not want to use visual composer to build the website, and personally, me neither. Can i use this theme without the need of installing visual composer? we would prefer to make most changes in a child theme using the theme personalization and coding. thank you in advance
Hi,
First of all thanks for showing your interest in Porto WordPress.
WP Bakery (Visual Composer) plugin is the required plugin for using the Theme without it you can not import any of the Demo, and If you want to start from Scratch and do not use Pre-Built Demo then no need for this plugin you can go with the Theme without WP Bakery plugin.
Thanks.
On Cart page… where can I change the Continue Shopping link to go to custom shop page?
Hi,
You have to Customize the “cart-v2.php” file under wp-content/themes/porto/woocommerce/cart as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 27/03/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I switched to another domain, how does it work
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Thanks.
i can’t sign in web suppport
Hi,
Please follow the steps given below you will not find an issue.
Please Install the theme on Test site and activate it by going into Porto >> Setup Wizard >> Activate, and Install the Demo and Configure it as per your requirements.
Now before migrating or using the theme on Live site you have to deactivate the License from the test site by going into Porto >> Setup Wizard >> Activate and you will find the Deactivate button just click on it, it will deactivate the license from the test site.
Then finally go to the Live site and Install the theme on Live site and Activate the theme on Live site with the same purchase code by following the same steps.
You will not find a single issue and if yes then contact us we will reset the purchase code for you.
Hope this is all clear now.
Thanks.
Have a great day .
Hello.
Is it possible to disable Global Product Custom Tab for some products and retain it for some others. I have set a size guide in the global product tab, but i don’t want to display it for some products because those products don’t have sizes.
Thanks.
Hi,
This is only possible with one way, Please disable the Global Size Guide Tab by removing the Block Slug name from Appearance >> Theme Options >> WooCommerce >> Single Product and then go to Blocks and edit the particular Size Guide Block and copy the complete code of the Block and go to WP-Dashboard >> Products and edit every single product on which you want it to set and paste the code into Custom Tab Content Section and set it as per your requirements, It will work for you.
This is the only possible way otherwise it requires Customization.
Thanks.
Hello, after updating the latest version of the theme and the version ofwoocomerce , you can not see the pictures and the menu icon do not work correctly. I’m not opening.
Hi,
I have just tested your site and it is working perfectly fine at my end please see this screenshot: https://pasteboard.co/IbkyiNeZ.png
It must be the cache issue at your end nothing else, So please check your site once after removing the server, site and browser cache, I am sure you will not find the issue.
Thanks.
Dear Sir,
How can I create a exchange backlinks at my footer.
Hi,
Please read and follow the instructions written in the below-given articles:
1. https://www.wpbeginner.com/glossary/backlinks/
2. https://premium.wpmudev.org/blog/seo-quality-backlinks/
3. https://www.formget.com/wordpress-backlinks-plugins/
Thanks.
Hi,
We’re getting the rev slider error:
Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
i have changed setting but my slider layer did not work
Hi,
Please read and follow the instructions written in this article: https://www.wpfastestcache.com/tutorial/revolution-slider-error-jquery-js/
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/05/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello,
Can we change the mini cart icon?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can change the Mini Cart easily by using small Custom CSS, After purchasing the Theme please contact us so we will provide you the code.
Thanks.
The Woocommerce layout in theme options are not working as they should!
There is a bug which makes working only GRID layout, no matter what you choose.
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
please reset the our porto wordpress theme key
Hi,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Thanks.
Enabling woocommerce brokes”members”. Look what happened https://www.kahramanlar.com.tr/masif-panel/ at the bottom of the page
Hi,
Can you please make sure that you are using the latest version of the Theme and Plugins, If no then please update the Theme to the latest version and check your site after removing he browser cache, and also please deactivate FVM plugin as well, and remove the cache folder from wp-content as well, Please read this article: https://smartwave.freshdesk.com/support/solutions/articles/5000612747--15-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Hope your issue will solve and if not then please purchase the Support Extension first and contact us through our support system with your site WP Admin Login details so we will check it for you because your 6 months of support period is expired from 17/10/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Pre-Sales Question. Do you have the Nigerian Naira as one of currencies?
Hi,
As you know that Porto WordPress is based on Woo Plugin, and WooCommerce has its default setting/functionality for setting up the Currency for the site and you can set/change it from WooCommerce >> Setting as showing in this screenshot: https://pasteboard.co/IbbXBBE.png
Thanks.
How can I disable this pop-up? https://ibb.co/kmC8zWr
Hi,
Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/12/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Just tell me the path please…
Hi,
Please edit your home page and you will Porto Modal Box element, Just delete it and save changes and check your site after removing the browser cache.
Thanks.
