6422 comments found.
Tidak tersedia paket pembaruan, Versi yang terinstal adalah 2.0.0. Perbarui ke 4.0.7.
Halo,
Ada masalah sama update bro? Coba cek dokumentasi update theme disini https://support.jegtheme.com/documentation/themes-update/. Nanti sebelum update jangan lupa bikin backup sitenya dulu.
Terima kasih
berarti setting layout ulang ya ?
Halo,
Biasanya ga perlu setting ulang bro, tapi bikin aja backup untuk jaga – jaga kalo ada masalah biar bisa pake backupnya lagi.
Terima kasih
Share buttons are no longer displaying correctly on desktop after the latest update. The icons aren’t centered. Please see: https://bit.ly/2VtfeCk
Hi stevenpreece,
Can you provide me a screenshot about the problem? Because i notice on my side still works fine. https://bit.ly/2Vvkaqk
Thank you
Why is this theme 32MB’s?
Hi swanndt,
We bundled JNews theme file with a lot of plugins such as WPBakery, Revolution Slider, Yellow Pencil, JNews plugin and etc. It’s why the file size quite bigger. But you don’t need to worry about it, it will not affect the performance of JNews on your site.
Let me know if you have further question.
Thank you
Hi. Related posts does not work with custom taxonomies, it works with category and tag only. How i can change this? Thanks/
Hi maxtitov,
Did you mean the custom taxonomies for the regular post?
Thank you
Yes
Hi maxtitov,
Currently, by default this feature is disabled on the regular post for some reason. It will need to do some changes to make it work.
Thank you
Hi! Yoast seo does not work correctly with the theme, JNews – Meta Header is disabled, what could be the problem?
Hi Duhsvobody,
Can you tell me what kind of problem that you get in there? It would be better if you can provide me an example.
Thank you
This happens when editing a record – https://prnt.sc/ng4wdh
Hi Duhsvobody,
It seems i will need to do further investigation on your website regarding this issue. Can you please post this question on our support forum? You can go here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Big fan of JNews theme, plz tell me when this will come back in sale of $49, just missed it now it increases to $54
Hi mr_rahulyogi,
Thanks for interesting to JNews.
Unfortunately, at the moment i can’t confirm when we will decrease the price again. But currently JNews still on discount price.
Hope you can be our customer soon.
Thank you
ok i followed everything on the tutorial but the ads are not showing up on the main page see here https://snag.gy/lgrmGz.jpg, also the footer got deleted instead of showing manny articles https://snag.gy/W8sm1O.jpg it only show one article, also how do i signup for the support forum ?
Hi tech9,
1. I got 404 page here https://snag.gy/lgrmGz.jpg. Can you please recheck it? https://www.dropbox.com/s/kk9xr142wc0elzg/Screenshot%202019-04-23%2009.54.18.png?dl=0
2. I’m not sure if the footer got deleted in there because i see “About Us”, “Popular Tags” and “Recent News” at the bottom. You can setup the amount of article on the Page Loop option.
3. You can sign up here https://support.jegtheme.com/account/register/
Thank you
1:https://snag.gy/jwCN8v.jpg 2: it look like after trying to play with elementoeditor all the wpbakery layout got mixed, do you have a copy of page home 1 ??
please see the image here ! https://snag.gy/jwCN8v.jpg
looks like google is not detecting the ads in the website pages and I think that other users had the similar problem with their google ads not showing on their website!! did you found a fix ?
Hi tech9,
1. Can you provide me your site URL?
2. Do you need WPBakery version or Elementor version?
Thank you
I posted on your forum but no one is answering i need this to work so bad 
Hi tech9,
Please be patient for a while. Currently, our support team still investigate your thread.
Thank you
Hello there. I want your first support. I’ve got six months of support right now. I uploaded the theme 2 days ago. Customize the blank screen that does not work. I don’t have a chance to see it in the forum. please help me. I love my theme
Hi BonusGala,
Can you provide me with an example of the problem for further checking?
Thank you
Hello i hope you are doing well. I have a question about modules thumbnails. For example module 9 thumbnails are ok you can see all the image like here: https://imgur.com/a/4SoDjnE but module 15 thumbnail are not OK, you can’t see all the image, the image is cropped like here: https://imgur.com/a/kVBRSVf
How to have not cropped images on module 15 like on module 9?
Thank you
Hi dreamjobma,
Can you send me your site URL for further checking?
Thank you
You can check here: http://bit.ly/2IREBr4 Thanks
Hi dreamjobma,
It because on both module using the different image dimension. You may need to do some change in there to change the image dimension. Please post your question on our support forum here https://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
Hi jegtheme,
If I upload mp3 i want automatically mp3 download button Create that mp3. is it possible and also create mp3 title. if it’s work i want to buy your theme
Hi tiruveedula,
Thanks for your interest with JNews.
About the mp3, in this case you may need to do some changes in there or you can use a plugin to get this feature.
You can try to use a free plugin for starting on WordPress.org. For example, this plugin may meet your need https://wordpress.org/plugins/easy-media-download/. Or you can find a premium plugin on CodeCanyon.
Let me know if you have further question and hopefully you can be our customer soon.
Thank you
My home page content appears double.
Hi ConstantHaiti,
Regarding this issue, please post your question on our support forum here https://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
Hello, Guys. How to fix bug in the ‘Reading Progress Bar’ with ‘mobile truncate’ activate? I don’t using plugin for cache!
Ex.:
After ~> https://i.imgur.com/GV8qMU2.png
Before ~> https://i.imgur.com/yTRgDlB.png
Thanks! 
Hi J_Victor,
Regarding this issue, please post your question on our support forum here https://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
hello, where do you edit and change the icon’s in the Top category block under Gadget review theme ?
Hi tech9,
Can you tell me more detail about which icon you mean? just want to make sure.
Thank you
Hello, today i buy the theme and install it in my existing website and for now theme looks good, but i have one problem with visualisation of some main image. I go to support page but still did not find where can open the ticket? In waiting for reply. Regards,
Hi vancorev,
You just need to visit this page https://support.jegtheme.com/forums/forum/jnews/ then click the “Create New Thread” button.
Let me know if you need further help.
Thank you
Hi. WPBakery Page Builder Settings does not work for posts. How to turn on page builder for post?
Hi maxtitov,
Please try to check this article https://support.jegtheme.com/forums/topic/unable-to-use-wpbakery-frontend-editor-with-post/#post-44463
Thank you
Hi support, I purchased jnews theme and it has been working for me well except for 3 things. 1. I wanted to install http://e-plugin.com/hd/hospital/ however after I activate it, I lose access to my admin panel and can’t login to dashboard. Is the plugin compatible with the theme? Can you help me troubleshoot the problem coz I really need it. 2. I have tried to edit footer social media links to my pages but the pages keeps pointing to your pages Facebook and twitter. How will I change them to mine. 3. How can I remove the colored labels in my articles and related posts and home page? I don’t see an option to edit them. 4. There are articles in homepage that cant be edited using visual composer in the lower end. Is there away to remove this block?
Hi walmohh,
1. For the plugin, i’m not sure yet and i never used that plugin before. Have you tried to contact the plugin author regarding this issue?
2. For social icon on the footer, please try to setup it on the Customize > JNews : Social, Like & View > Social Icon
3. May i know which label that you mean? Can you show the label for me?
4. Can you provide me an example of the problem?
Thank you
Hello Goodnight. The template is wonderful but I have a problem because although the desktop version is perfect, the mobile version, the amp version, does not work. Among other things, the logo and several codes are repeated. Could you help me? I have the purchase code because the template was purchased by the technician who installed it for me. I can pass it to you privately. Thank you. The webs are www.informacioncuenca.com and www.informacionguadalajara.com
Hi DeDvdes,
Thank for your kind words,
Can you provide me with an example of the problem that you get in there?
Also, i notice you’re using the same license on both websites. Actually, one license is valid for a single site domain.
Thank you
Gracias por contestar. Pensábamos que una licencia valía para un multisitio. No se preocupe que pasaré por caja para comprar una licencia más. En cuanto al problema de la plantilla, es que el logo se ve doble al utilizar el móvil. En el pc de escritorio todo perfecto pero en el móvil no se ve bien. Creo que por el plugin AMP.
Hi DeDvdes,
Sorry if i’m not really understand your reply above. Please translate your further message in English for better understanding.
About license, you can use one license in multisite but you should use subdomain in there. I hope you don’t mind and thanks for your understanding.
About the logo issue, can you provide me your site URL for further checking?
Thank you
Hi DeDvdes,
Unfortunately, at the moment we don’t support AMP for the homepage. Currently, we only support AMP for a single post. You may need to do some changes in there to make it works fine on the page.
Thank you
Gracias.
I’m trying to change the theme logo from header options in the customization mode, but it keeps loading and don’t open
Hi mohamedosama19693,
Regarding this issue, can you please provide me your site URL for further checking?
Thank you
Hi mohamedosama19693,
Regarding this issue, please try to disable all plugins except required plugin that not related to JNews just for a while.
If the problem still persists, please post your question on our support forum here http://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
Really love this plugin extention. Can you elaborate on the users role settings for Frontend Submit? What level is necessary for text and image upload? And how save is it?
Hi Flexgids,
You can use the Editor user role. I’m not sure about “save” that you mean above. Can you tell me more detail?
Thank you
Hi. The only role that could upload images are the editor and admin roles. In bais that is not very secure (save) to give these extended rights to users who use the frontend submit option.
Tips on how to give the submitters only the rights to upload both text and images without giving them to much rights on the website?
Hi Flexgids,
It may need some changes to achieve that such as creating a new user role. Or you can try to use author user role that has less capability than editor role.
Thank you
Hi, just one step closer to the solution.
User role problem has been solved. Each submitter can upload an image in the article. But there seems to be a problem with the upload image as the featured image. Even if i am logged in as admin i cannot upload an image nor a image gal-lery. The button seems to do nothing? I can click but nothing happens.
I am running the latest plugin for frontend submit. Any tips?
Hi Flexgids,
It seems i will need to do further investigation on your website and need login access. Can you please contact us via our profile page?
Thank you
When I go to JNews>costomize style>JNews Font option>global font then it stucks and never loads. How to solve this problem? I have updated Wordpress and JNews Template and also disabled all the extra plugins but still can’t customized header or footer that’s going stuck. Please help
waiting for the reply, i am stuck and cant work
Hi ishaqchughtai,
We may need to do further investigation on your website regarding this issue. Please post your question on our support forum here http://support.jegtheme.com/forums/forum/jnews/. Our support team will help you asap.
Thank you
