Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi team,

I’m having continual issues with blurred images on each Product Catalog page.

Occasionally they are sharp but when to reload, they are back blurred. Then after a few reloads sharp and back blurred.

It looks unprofessional for buyers :(

These are all of the thumbnail sizes that are currently registered:

thumbnail: 300×300 pixels (cropped to fit) medium: 800×400 pixels (proportionally resized to fit inside dimensions) medium_large: 768×0 pixels (proportionally resized to fit inside dimensions) large: 1400×800 pixels (proportionally resized to fit inside dimensions) woocommerce_thumbnail: 300×300 pixels (cropped to fit) woocommerce_single: 510×0 pixels (proportionally resized to fit inside dimensions) woocommerce_gallery_thumbnail: 100×100 pixels (cropped to fit) shop_catalog: 300×300 pixels (cropped to fit) shop_single: 510×0 pixels (proportionally resized to fit inside dimensions) shop_thumbnail: 100×100 pixels (cropped to fit)

What does it cause?

Can you help?

Thanks

Patrick

Hi,

It mostly depends on the speed of the internet. Browsers decide to pick the correct image size depending on the current screen size, internet speed, etc.

Thanks for your reply…

However I observe when I set up Catalog Layout without sidebar, then this issue occurs.

But when there is a sidebar, images are sharp.

Is it usual? I can’t believe that…

Does it really depend on the speed of the internet? My connection is fast …

Can you please submit a support ticket here?

Hi, is it possible to display quantity and “add to cart” button in block and not inline ? I can’t find the template to modify

I would like that the add to cart button be full width and the quantity above it

Hi,

Can you please submit a support ticket here?

hello I try the demo of this theme , i want to purchase it on a close future How can I change the text of “Free Delivery World Wide* Learn more”, “Loved by our Customers. 5000+ Reviews” and “Free Returns and Free Shipping” below my menu ? My shop is in french, and the text is is english, I want to put it my text in French language

Thanks in advance for your reply

Hi,

Flatsome doesn’t have a demo for testing purposes. It might be a pirate version which may contain malware, so be careful. The strings you mentioned can be easily edited via UX Builder.

How do i setup my pages in Flatsome so that when people visit site via mobile phone, it comes up with a different layout from when people access the site via website or ipad?

Hi,

Neither Flatsome nor Wordpress doesn’t have such an option. You need to use a 3rd party plugin.

Hello ,

When add products on my shop, Add to cart button is cropped and not visible to users.

You see it under TOP TRENDING HEADER. https://shopvouge.com

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, how to change the product title font size ? Do i have to do that with custom css or is there an option ?

And i could find any elements for displaying reviews / comments

Also on a custom product page the box “after_cart_html” and “before_cart_html” are not displaying

You can find the sample shortcodes here. No need to use those sections on custom product layouts. You can add what you need wherever you want via UX Builder.

HI,

https://sem-aha.com/~metalrack/contact/ in this page first section has map but its not coming on site. but in the backend editor mode map coming up>

how can I solve this issue? THanks

Hi,

Can you please submit a support ticket here?

http://flatsome.uxthemes.com/shortcodes/shortcode-sharefollow-icons/ doesn’t work anymore. What’s the latest link?

Hi,

Documentation of shortcodes is still being prepared. Creating that with UX Builder and get the shortcode from the page editor is the easiest way for now.

Hi Flatsome,

I find the following very strange and I cant find the solution.

If you go to a random product categorie like this one: https://www.cavetown.nl/product-categorie/industriele-stoelen/industriele-barkrukken/

And you change the ‘sorteren op nieuwste’ which is a filter to filter on most recent products, most popular products etcetera.

If you change it to most popular products (in dutch, sorteer op populariteit), you find products are duplicated on page 1 and page 2 or 3 for example. And that is for every product category.

Since the latest update with woocommerce there seem something to go wrong or a bug with the flatsome template which woocommerce is not working fully.

Do you happen to know this problem and whats going on exactly? Thank you!

An

Hi,

Can you please submit a support ticket here?

Good afternoon

I’ve created a page to display blog posts. I put the following code:

[blog_posts style=”bounce” type=”masonry” col_spacing=”small” animate=”bounceInLeft” posts=”20” title_size=”small” title_style=”uppercase” readmore=”Leia mais” readmore_color=”primary” readmore_size=”small” show_date=”false” excerpt=”reveal” image_height=”75%”]

How do I view the posts in random order? Because by default it displays the post by creation date.

Thank you

Hi,

There is no sorting option for blog_posts shortcode. But it’s a good idea. I’ll forward that to our developer team.

Hi there.

Please, is it possible to change the ‘add to cart’ button in the product page? I wanted to put it before the price or before the product image.

Thanks

Hi,

You can create your own single product page layout as told here.

Thank you.

One more question, I am still using the version 3.8.1 of the Theme with WooCommerce 3.5.7, is it safe to update WooCommerce to 3.6.2 and the theme to 3.8.3 or are you willing to deploy a new version soon?

You can update Woocommerce and Flatsome to the latest versions. But I suggest you update on staging first. I can’t give an ETA but we’re working on v3.9 which is focused on the performance of the theme.

hia, somehow my google map is not showing, i dont have any errors in the console. it works fine when i try to edit it, it shows up. But without the editor on its not visible. Just shows white.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Help needed with text color for individual sub menu items

I am building a theater site with Flatsome. Two of the main menus are “For adults” and “For kids”. The sub menu items on those two menus needs to be with different text color (#31b5d0 and #ff4a00) and must be inverted when hovered upon (so the background changes to the text color and the text color turns white).

Right now all sub menus are with #31b5d0 and set up in theme options.This must continue to work in all other menus.

I have inserted code in functions.php to automatically add sub pages to their respective menus. I don’t know if this is a problem – e.g. if the color profiles can only be changed when individual set up in the menus panel. See code below my text.

Can this be done?

Other remarks:

I would very much like to request for more menu customization in the theme setup in the future.

I would also like to request more slide functions for background images in sections and banners, so it’s not just the text that slides. Also it would be very nice if there was a slide function where, when the mouse is hovering, the slide begins showing products etc. Right now it’s only possible to stop the banner slides.

Kind regards Lars

—sub menu code inserted in function.php

/*
  • auto_child_page_menu
  • class to add top level page menu items all child pages on the fly
  • @author Ohad Raz <admin@bainternet.info> */ class auto_child_page_menu { /
* * class constructor * @author Ohad Raz <admin@bainternet.info> * @param array $args * @return void / function __construct($args = array()){ add_filter(‘wp_nav_menu_objects’,array($this,’on_the_fly’)); } /* * the magic function that adds the child pages * @author Ohad Raz <admin@bainternet.info> * @param array $items * @return array */ function on_the_fly($items) { global $post; $tmp = array(); foreach ($items as $key => $i) { $tmp[] = $i; //if not page move on if ($i->object != ‘page’){ continue; } $page = get_post($i->object_id); //if not parent page move on if (!isset($page->post_parent) || $page->post_parent != 0) { continue; } $children = get_pages( array(‘child_of’ => $i->object_id) ); foreach ((array)$children as $c) { //set parent menu $c->menu_item_parent = $i->ID; $c->object_id = $c->ID; $c->object = ‘page’; $c->type = ‘post_type’; $c->type_label = ‘Page’; $c->url = get_permalink( $c->ID); $c->title = $c->post_title; $c->target = ’’; $c->attr_title = ’’; $c->description = ’’; $c->classes = array(’’,’menu-item’,’menu-item-type-post_type’,’menu-item-object-page’); $c->xfn = ’’; $c->current = ($post->ID $c->ID)? true: false; $c->current_item_ancestor = ($post->ID $c->post_parent)? true: false; //probbably not right $c->current_item_parent = ($post->ID == $c->post_parent)? true: false; $tmp[] = $c; } } return $tmp; } } new auto_child_page_menu();

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Done. :)

Hello, How to change mobile menu items color (grey to black) https://ibb.co/52GnX9T

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Our support team will be happy to assist.

Can I sell Digital product through this theme?

Hi,

You can do anything that Woocommerce is capable of.

After updating woocommerce and wordpress, when I change variations (color) the main image does not change anymore. Using Flatsome 3.8.1, Woocommerce 3.6.0, and Worpress 5.1.1. Can you please help me fix the variation problem?

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Our support team will be happy to assist.

Is there a way to? 1) Increase the size of mobile menu overlay text ? 2) Change that text color? 3) Center justify instead of left?

Hi,

You can do those things via custom CSS codes. Please submit a support ticket here.

Hello, on the “Product” feature in the UX builder, is it possible to use multiple tag selection as it’s the case with the categories? Otherwise, is there some code to do so or do you plan an update for doing it? Thanks you

Hi,

You can submit a feature request or vote for an existing one through here.

If it gets enough hits, will be included in our developers’ to-do list.

How can i change the hover background color in the product filter widget on the shop page?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Can I have different set of page for Product page? one for desktop and one for mobile? (with total different layout and some code?

Hi,

It’s not possible for now. But you can submit a feature request or vote for an existing one through here.

If it gets enough hits, will be included in the to-do list of our developers.

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