Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi UXTeam!

Any ideas why my bubbles do not display text?

I have looked around the comments and have tried several fixes included CSS but not getting anywhere

See here: https://elegancerugs.co.uk/clearance/

When deleting the <span class="onsale">Sale!</span> class it seems to show during debug

Thanks!!

Hi,

There is a custom CSS code defined somewhere, please find and delete that.

.onsale {
display: none;
}

Hi Author,

I had a problem on my product page which show a dash line after chosen the product option. Can you show me how to disable the dash line.

My page: http://gatifit.com/product/dualtone-silicone-ring/

best Eric

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Good day,

I purchased flatsome a while back and am very happy with it. I now need to purchase for another site but need the bottom header section to be split into 4 parts instead of 3. Is this possible or do i have to look for another theme?

Regards

Is this easy or is it better to find alternative theme?

It may be a little bit hard to split because you’ll need to modify the template file, header builder and CSS. Doesn’t that work to use a 4 column UX Block below the main header?

I’ll give that a try, thanks!

I noticed that the UX elements when applied to see only mobile or desktop, it still loads the element whether you are in a resolution or another, it is just hidden.

Do you guys plan to optimize it?

Thanks

Hi,

There is no plan for that for now. But you can vote for a feature request or submit a new one here if you want to see in Flatsome.

Features got the highest number of ratings will be included in our developer’s to-do list.

Hello, How do I disable the structured data you are outputting?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Didn’t get an answer for that one. I’ll sent it again.

is the “Catalogue Mode Option” a global setting or can be by product? I mean my client need a product catalog with some products with price and some don’t

Hi,

It’s a global setting.

Hello

I had no luck with my ticket, dont know if someone is looking at it because no one is answering my mails, and its already Friday :-(

I cant aford another week with this huge image problem, las Night I bought new theme and started styling it, its going to take me a while, I have been using Flatsome since 2013 but this image problem has drop my sales in last weeks.

Kind regards

Hi,

I replied to your ticket.

The category and homepages show random products as being “Out of Stock” however they are not. When you go to the product page, they are not marked as out of stock. They even show that the stock levels are very high.

I have tried out various troubleshooting techniques to no avail. Any ideas?

Hi,

The stock status of products is controlled by Woocommerce. You need to contact Woocommerce support.

Hi there, do you have any plans in the near future to incorporate templates/integration for Easy Digital Downloads?

Hi,

You can vote for a feature request or submit a new one here if you want to see in Flatsome.

Features got the highest number of ratings will be included in our developer’s to-do list.

Hi,

I have set up a custom maintenance mode page and have set it to show for all users apart from admin, it seems to work fine on desktop browsers, but viewing on a mobile doesn’t seem to work correctly, the layout is all wrong and nav menu’s are shown etc when they shouldn’t.

Is this a known problem or just me?

Thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Can i disable UX builder from PHP with something like a filter in function.php? Please is so important

Can you reply to me as soon as possible.Please

i ve yet 22 days left. I need code support and I didn’t need support for setting the theme. I await your answers about coding. Thanks a lot

Copy of the support request email:UX Themes Support Hi there, I’m contacting you because i ve 2 questions: 1)Can i disable UX builder from PHP with something like a filter in function.php? Please is so important (i ve vendors in my website that i dunno why they can see UX Builder on page that contains Blocks and now i ve to write a function that allow to disable the access only for these type of users) 2)Can i disable “Extra” tab from product form?

function remove_linked_products($tabs){ unset($tabs[‘Extra’]); return($tabs); } add_filter(‘woocommerce_product_data_tabs’, ‘remove_linked_products’, 10, 1);

I tryed with Extra cause i found in your template file (structure-wc-product-page-fields.php) this code but something goes wrong

$custom_product_data_fields[] = array( ‘tab_name’ => __(‘Extra’, ‘flatsome’), );

Waitin for your reply

Recently i have installed the Woo Commerce Pre order plugin. I have a question. Is it possible to create a seperate page for displaying Pre order products.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

is flatsome compatible with wordpress 5.1?

Hi,

Yes, Flatsome is compatible with the latest versions of Wordpress and Woocommerce.

I’m having really serious issues with the header builder. Either it’s broken or i just dont understand how to use it. If i switch between desktop and mobile, the header doesnt update. I cant change layout from desktop (middle) to mobile (left aligned logo) it will only accept one or the other. In general it doesnt update my changes and is very slow and buggy meaning, things arent placing very nicely. The display site description below logo is super limited (what if i wanted it to float next to logo) so it’s either below or nothing. This in itself is NOT UNLIMITED as advertised in the theme description. So far I’ve not had a good experience with this theme.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

The inline SVG is not working on the featured box. Do you have a solution? I see there is a file you’ve sent around…?

Hi,

Can you please submit a support ticket here?

Like it & Love it! Have great sell…!!!

Hi,

Thank you. :)

How to disable the double confirmation for logging out. I mean to skip the last step to log out: “Are you sure you want to log out? Confirm and log out”.

I need the user to logout right away?

Sorry, this is not related to your theme. I found this (just in case someone need it)

https://iconicwp.com/blog/bypass-are-you-sure-you-want-to-log-out-message-in-woocommerce/

Hi,

Thanks for letting us know :)

Is it possible to have the SHOP page and the PRODUCT CATEGORY page full-width? I have purchased this theme and I have contacted Item Support but have had no response.

Hi,

I see that your ticket #84729 has been replied on Apr 29th, 9:14. Can you check your inbox/spam folders and let me know if you got the reply or not?

Hi, is it possible to add photos on reviews ? Or we need to install another plugins for that ?

Hi,

You need to use a 3rd party plugin for that.

Thank you. And to add an icon to the “add to cart” button ?

Dear Support, my product have option, however when we click the option in the product page, it did not response

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

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