1277 comments found.
They have considered taking this beautiful theme to the Elementor builder
From version 16.0 theme introduces Elementor integration with demo content available to import and includes 30 dedicated Elementor widgets.
I just updated, but WP Bakery won’t update (tells me there is an update, but when I click on ‘update’, it says that it is the latest version. I think it is causing the problem with the slider – https://hrmx.org/. Please advise.
I have rolled the theme back to a previous version to fix the problem, but I still need an answer. Basically, the theme updated, but the WP Bakery update that should have been included didn’t work. It was stuck on version 5.4.2, but when I clicked on the update button, it gave me a message saying that it was already the latest version.
Please remove WPBakery Page Builder and theme will display notice to install it again, follow screen instructions then and you will have the newest version installed. In some cases because of the WordPress permissions the update button may not work.
Hey there, I am having trouble sorting the doctor team. I can sort them by “menu order” or date -> the order somehow gets mixed up. I have spent a couple of hours trying to find out why. I even created all doctors one more time without success. I am using Theme Version 8.3
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, Contact for not displaying since last release of Medical Center Theme. This code is showing : “[medicenter_contact_form header=”Formulaire de contact” animation=”1” department_select_box=”1” department_select_box_title=”Votre demande concerne” el_position=”first last”]”
Could you help me please ?
Hi,
Please make sure to activate included ‘Medicenter Theme Shortcodes’ plugin. If you will need more help with that, please create new topic on our Support Forum and our support team will help you. Thank you!
Yes “MediCenter Theme Shortcodes” version 1.1 is active. I don’t understand why contact form not displaying…
Please also make sure that you have activated other included plugins like WPBakery Page Builder.
Yes, “WPBakery Page Builder” version 6.0.2 is active.
If there is no solution, I can install Contact Form 7.
We will need to login to your admin area and check what is wrong. Please renew support period and create new topic on the support forum.
Please, gentlemen, I request priority support.
I have updated my template according to the update that you announced via email to your clients (21.05.2019 – v11.7) and now I can not upload images with the WPBakery Page Builder (05.17.2019 – see 6.0.2)
I can not work like this, please help.
Hi guys.
Is it possible that my client list has infinite horizontal scrolling, as sliders and that in the mobile view it is shown in 1 row x 1 column and the images of my clients are passed one by one?
Is there any class for this?
Hello,
I can see that you have created topics on our forum, our support team will answer soon. Thank you for your patience!
Of this already six (6) days ago and still do not answer me 
De esto ya hace seis (6) días y aun no me responden
I’m sorry for delay, we have some short holidays. There are answers in your oldest topics: http://support.quanticalabs.com/forum/topic/31242/errors-in-the-update-21-05-2019-v11-7 and http://support.quanticalabs.com/forum/topic/31238/new-update I can see that you have also created another topic 2 days ago and our team will add a reply today. Thank you for your patience!
Hello, I am interested in buying your template but I would like to know if the SEO structure is optimized (H1, H2, etc .. / Java / etc ..). And loading speed of the web. Thanks
Hello,
Yes, it is SEO optimized. If you would like to increase loading speed, you can use some plugin like W3 Total Cache. By default js and css files are not minified, so they are easy to edit.
Hello, I do not know how to reduce the arcs jss and css. How can I fix it?
You can do that with W3 Total Cache plugin, so you will need to install it in your WP admin area.
Hello, One quick question We are using different theme But we like this theme is it possible to switch theme without breaking functionalities. Like design etc and what is better way to do this. And it is compatible with latest version of wordpress 5.2 and PHP 7.3x. Appreciate your response Thanks John
Hello,
That depends on theme which you are using now, some operations to make layouts compatible might be required. Yes, theme is compatible with WP 5.2 and PHP 7.3.x.
[Suggestion] – right now it’s not possible to change the icon color in Features. I have to add an extra class in the Feature List block in VC, and then I have to manually apply it to .hexagon, .hexagon::before, .hexagon::after in my CSS. Would be nice to have that option in the future 
Yes, the icons will now have the colors from global config. An option to set individual colors for each will be useful. Thank you for the suggestion.
You should update the induction and documentation videos, it is a lack of respect with your clients that still show a guide based on the wordpress 3.5.1 core and wordpress is already in version 5.2
We have this on our todo list and some of the videos has already been updated. We’re sorry for inconvenience. We will be adding new videos in the future, old ones won’t be removed as many customers has still have the links to them.
Genial
Hello, when will the update for wordpress 5.2.x be released? Thank you
Hello,
Theme is compatible with WP 5.2 and works well with it in current version – 11.6.
Thank you. I was asking because I saw that the “boxed” width option doesn’t work anymore (it doesn’t work on your demo website, too). It used to work on the previous versions of the theme.
Boxed option works well but it has extended width, so the difference between boxed and full width version might not be noticable on smaller monitors.
You’re absolutely right, thank you! It used to be 990px, now it’s 1370px
Yes, correct. You’re welcome!
Hello good afternoon I installed the theme, but Latin characters such as accents in words such as “ç í ã …” are not working, am I doing something wrong? as it is configured for the text to be Latin UTF-8. thank you
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Poor Quality Theme Option With Many Bug in my page.
If you have any problems with theme options, please create new topic on our Support Forum and our support team will check and help you. Thank you!
Hi QuanticaLabs, can you help me, i update theme and dont show the part of the slide, please you now what happends?
and other question please, this page http://serviendoscopias.com/ was made with the same theme but was the free, so i change all the theme files when i buy it. The firt problem was that the theme options dont let me change the slide, 2d. if i import the dummy content this content , will change me all my content or only import the content dummy but dont change or overwrite my content. 3rth.what do you recomended in my case, 4th you have update the documentation? thanks
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi but my support expired, i can open a ticket? or you can help me by mail o here Thanks
In this case you can still access the forum in read only mode. To create new topic and get help from our support team you will need to extend your support period.
Hi again you can only check this links and maybe telme what maybe can happends? or advise please, please, See the diference http://preview.themeforest.net/item/medicenter-responsive-medical-wordpress-theme/full_screen_preview/4718613, this is mine, i start whit free and later change the wp files http://serviendoscopias.com/, pelase
If you would like to get help, you need to renew the support period and create new topic on our Support Forum.
hi again Quanticalabs how areyou?, ia wana know if whit this theme i can make online datings for the pacients, without paymen, only make the apointment and see some hours and choose one. if i can do that , you have some tutorial o step by step for do this? thanks, best regards
Theme doesn’t include bookings. You can check our Timetable plugin: https://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836 which has booking functionality.
Good day! When viewing the page code found that all text (UTF-8) is displayed by codes . for Example : title=” #1041;#1080;#1086;#1087;#1089;#1080;_#1103;” (& i’m change to _) This is word “Биопсия” (Russian).How do I fix this
In other words, the text of the elements in the body of the page is displayed in UNICODE format when viewing the html code of the page. For users, everything is displayed correctly.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
How is the correct code for topbar and widget
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hı, i want to buy the theme before some questions Is there raw html section and can ı use youtube videos on pages with embed codes ?
Hi,
Yes, it is possible. There is ‘Raw HTML’ component available, there is also dedicated ‘Video Player’ component available. If you will need help with that, please create new topic on our Support Forum and our team will help you.
I have tried to update my theme which is 8. but it fails and loses all formating. I looked on the support site but it says “You don’t have permission to view this topic.” I wanted to see the article http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_65 it is describing what you need to do after update from v8.3 or lower. But is wont let me. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!
You need to login first. I can see that you have an account on the forum, so please login and you will be able to check this FAQ section.
Dear support team,
We have issue on single post page sidebar, we see the following Error.
Notice: Undefined offset: 0 in /themes/medicenter/shortcodes/photostream.php on line 25
Also how to setup sidebar for single post.
Thank You
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I like the look and feel but am not going for a medical-related site. Can this site be easily adapted to a different subject matter? Thanks.
Hi,
Yes, you can use theme also for different subject – it is customizable.
I installed nulled medicenter template for testing. Now i want to buy this template. How can i install licenced theme to nulled theme.
Please purchase license and if you will have problems with installation, please create new topic on our Support Forum our support team will help you.
