13534 comments found.
Hi, I purchased this theme and front editor plugin since few days – I don’t like to continue with this them as no ready-made Arabic language and need to hard work for translation – please tell me how to refund my money
no replay – pls refund and I will delet all files
Hi abuelanin,
Sorry to hear that. Please check our refund policy here https://themeforest.net/page/customer_refund_policy#not-refundable
About the issue, we will need to check your current system first. Just email me to edusupport@thimpress.com with subject “abuelanin – Eduma Support”.
a waste of money, is not compatible with Elementor and always have problem with that tool. i’m very upset for the high cost for NOTHING just more troubles.
Hi Kfey07,
Sorry to hear that but I didn’t get any contact from you. Just give me a chance to check your site. You can join us in the support forum or send a direct request to edusupport@thimpress.com with subject “Kfey07 – Eduma Support”. Our team will try the best to help you out.
Hello! I would like to know if I can make a website with this plugin where users can subscribe to teachers? So they would subscribe to a particular teacher and after that they could watch all of his/her videos as long as their subscription last. Can I solve this with this plugin? Also, can I integrate it with AWS services? Thank you very much!
Hi medorina,
Yes we can 
Hello, im going to pay soon for new license but i need your recommendation to find a wordpress plugin that helps allow access to my site from one computer (like to register student ac address if possible) so if you can help to find me that plugin i would really appreciate you
Thanks
How many licenses must I buy for a multisite wp installation?
Are there any known issues with wpmu?
Hi musafyr,
1 regular license for WPMU 
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check out these amazing Education WP WordPress LMS’s sites from many schools and institutions around the world:
- Centro Aleman Queretaro – Online Course for Learning German http://centroaleman.mx/
- Scholarship Council – Empower future generations (in United Kingdom) https://scholarshipcouncil.com/
- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
- Queens Elite Academy – De Parvis Grandis Acervus Erit http://queenscanada.com/
- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 14,000 beautiful website of online schools and institutions…
SiteOrigin Page Builder Is Supported
WPBakery Page Builder Is Supported
And Now Elementor Page Builder Is Available
Nice theme.
the system supports multilanguages?
Hi … I don’t want to register product by giving access to my Envato account! Is there an alternative way to do it?
Hi UnDyInG,
We not collect your Envato account info, nobody can do that.
The Verification is accepted by Envato, it’s using Envato API. Just like you login to another app with Facebook account, okay?
So please don’t worry about it. And if you need an alternative way, okay, I have one for you, just email me to edusupport@thimpress.com with subject “UnDyInG – Eduma Support”.
Hi … I know exactly what is external login, but the requested permissions over the Envato account include listing purchases and downloading items, which if you agree with me is too much access.
I can trust you as a team but your servers may get hacked and breaches happen all the time.
I will send you the email in a bit
Hi UnDyInG,
Actually “listing purchases and downloading items” meaning we can verify our item is in the list or not. That’s all . And the data will be verified right after that, not sending to our server.
Your support time is expired, please consider renewing too.
15 days to answer my tickets????
Hi webkosmos,
Sorry about that. I have just checked your case again. Seem we missed 
We are processing it right now. So sorry.
I installed FRONTEND EDITOR into Eduma theme – but still the admin top menu display and anyone can create anything – please help to hide it. Also, I need to check the whole setup for my website (users enrollment, payment, ... etc.) and I need to the beautiful course player used in course builder them to use in my website.
Hi abuelanin,
I got your email. We will discuss more
Hello, one question please before I purchase this theme: Can I add a calendar section in the home page where users can choose a specific date to join/register to a course/webinar/etc ? Thanks.
Sorry abdallahajlouni, right now we don’t have it yet.
I have a few questions regarding this theme. One thing I noticed is that, while it says it says it is WPML compatible, does that mean that it is translated already to different languages? I ask because, I have a site that is using the theme for Spanish/English with WPML, but on Spanish, a lot of strings(or rather none of them) for Learnpress are translated. So my question is, does Learnpress already comes with translation? Also, is there a way to create a user-friendly system where students can communicate with teachers? Let me know. Thanks in advance.
Hi rmjuarez12,
It’s not translated already, it’s 100% translatable. That’s the compatibility.
In each item (like LearnPress plugin, or Eduma theme…) we may have a translated version for Spanish. And you can easily edit those translation too.
Right now you can use BuddyPress plugin for the communication features.
Your support is expired. Please consider renewing too
Dear author. I want to have gamified courses. Please advise if it is possible with your theme. Thanks
Hi ashutoshagr2001,
Right now we don’t have it yet
Does this theme allow users to register and create their own courses to sell? Thank you.
Hi aledmann,
Yes, we have options for that
I have an error that is: Fatal error: Call to undefined function thim_get_login_page_url() in /public_html/wp-content/themes/eduma/inc/learnpress-v2-functions.php on line 1372
Hi diletec,
LearnPress is in version 3.x. Mean you are using an very old version of the theme, non-licensed version maybe.
Let me check your site more carefully. Please send us a request to edusupport@thimpress.com with subject “diletec – Eduma Support”. Don’t forget to attach the theme purchase code
please, urgent replay …. how to solve 3 problems:
1- I have this error message: Your theme (Eduma) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.
2- When login as instructor, the wordpress admin panel opens and the user can add a new page or post.
3- after register student and add to course – how student starts his course.
Hi abuelanin,
1. Don’t worry much about this. The next update of Eduma will improve this
2. I can help to hide the panel for instructors. Please send me a request to edusupport@thimpress.com with subject “abuelanin – Eduma Support”.
3. After enrolled courses, they can access every single lesson, quizzes…
Hi. I want to create a coaching site with the theme. However I am concerned about the license type. I will be charging my members for buying my courses or annual membership. Does I need to purchase regular license or extended license. Please advise.
Hi ashutoshagr2001,
Just regular license
I want only ask, is this bug or what?
http://prntscr.com/nkbzq5Hi ozkrk,
Your cart setting might be wrong somewhere. Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “ozkrk – Eduma Support”.
Your support time is expired, please consider renewing
kindly, do you have a ready Arabic translation for Loco
Hi abuelanin,
We don’t have it yet but you can start translating it, very easy, please check https://thimpress.com/knowledge-base/loco-translate-guide/
Hi, I purchased this theme and front editor plugin since few days – unfortunately, I don’t like to continue with this theme as no ready-made Arabic language and need to hard work for translation – please tell me how to refund my money – I will delete all files.
Hi abuelanin,
Sorry to hear that. Please check our refund policy here https://themeforest.net/page/customer_refund_policy#not-refundable
About the issue, we will need to check your current system first. Just email me to edusupport@thimpress.com with subject “abuelanin – Eduma Support”.
regarding your policy item (An item is “not as described” if it is materially different from the item description or preview so you should expect the author to “tell it like it is” when it comes to the features and functionality of items. If it turns out the item is “not as described” you will be entitled to a refund.) and this product not working with our language requirement - pls refund
Hi abuelanin,
You can raise a refund request here https://themeforest.net/refund_requests/new
But we will need to discuss more.
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