5515 comments found.
Hello friends, how can i add a checkbox privacy policy in your contact form? The forms with contact form 7 plugin i already did
Thanks
Hi VHFP, Thank you for the comment. I added the feedback to our to do list. We don’t have it now but we will check this to be part in future updates. Thank you
Please add multi-booking. So that if in my room 10 beds are rented, then when booking one bed, the other nine would remain free and available for future booking for other customers.
Hi zhivenkoff – Thank you for the comment. I saved your comment but I don’t know if this feature is something we can do. Maybe we can show 9 bedrooms in one property and each with a link to its property page. But to book multiple properties in one booking form – that is unlikely without creating a separate and dedicated theme for hotel style booking.
Thank you
Is it only for rent or can you list flats to sell?
Hi, It’s only for rent. Thank you
Pre-sale question: I want to buy your theme, Will we be able to add Multi vendor functionality to it? is it compatible with Multivendor plugins?
Hello KanikaG
Thank you for the comment. We don’t have support for any Woo Commerce module (we don’t support Multivendor plugins)
Thank you
hi, I wanted to ask if it is possible to set the reservation for time slots, for example to set a duration of three hours from 10:00 to 13:00 and from 15:00 to 18:00 thank you very much, I would be really interested in buying
Hi leonardo940
Thank you for the comment.
This is not possible in one request. Each time slot has to be sent as a separate booking request.
Thank you
Hi I would like to generate a booking confirmation PDF using Gravity PDF (https://en-gb.wordpress.org/plugins/gravity-forms-pdf-extended/)
This PDF will include the contract between the Customer and the Owner as well as the booking information and invoice.
Does WP Rentals support this plugin?
If not, is it a big job for a third party developer to modify the theme?
Hi cyrilsnear, I don’t know this plugin. I will add to wishlist to research, but I cannot advise whether it can work, if yes – how and what kind of custom development it’s needed. Thank you
hi, nice theme is it possible to do the following?
1- rtl direction support (i will translate it’s language to arabic myself if not available, you can freely use it in the theme for other users too) 2- convert currency for paypal (egyptian pounds are not supported on paypal, so i want to tell paypal that the price value is in Egyptian pounds so the paypal site convert the value into dollars) 3- month/year booking. (rent price set by how many (X) months or (X) years) or at least make the minimum booking is 15 days and multiples only, so user can book 1m (30 days) / 1.5m (45 days) / 2m (60 days) /2.5m (75 days).....etc or minimum rent 183 days and multiples for annual renting (1y / 1.5y / 2y / 2.5y / 3y….etc) 4- can i use sms service other than twilio (e.g. SMS Misr: https://smsmisr.com/API or Gateway: http://gateway.sa/en/sms-api/) or integration with the WP SMS plugin https://wp-sms-pro.com/
Hello,
Please see my reply
1- rtl direction support (i will translate it’s language to arabic myself if not available, you can freely use it in the theme for other users too)
—> We don’t have rtl version created. Thank you for wanting to share a rtl version.
2- convert currency for paypal (egyptian pounds are not supported on paypal, so i want to tell paypal that the price value is in Egyptian pounds so the paypal site convert the value into dollars)
—> You can set payments directly in USD (but the currency converter cannot convert payment currency). It’s just a way for users to see the prices in front (the transactions will be done in default currency).
3- month/year booking. (rent price set by how many (X) months or (X) years) or at least make the minimum booking is 15 days and multiples only, so user can book 1m (30 days) / 1.5m (45 days) / 2m (60 days) /2.5m (75 days).....etc or minimum rent 183 days and multiples for annual renting (1y / 1.5y / 2y / 2.5y / 3y….etc)—> We don’t have month or year.
4- can i use sms service other than twilio (e.g. SMS Misr: https://smsmisr.com/API or Gateway: http://gateway.sa/en/sms-api/) or integration with the WP SMS plugin https://wp-sms-pro.com/
—> You can use this 3rd party for twilio only https://www.rentalsclub.org/how-sms-notifications-extension-works/ We don’t have support for the other SMS options you describe.
Thank you
1- are you planing to support rtl or it’s not on the list? 2- so i can show price in egp and set another price for paypal in $? 3- can i set extra price fields (value*price) as example:- 1 month = 100 $ if he chooses 5 it will calculate: 5 * 100 = 500 $ 4- can i request special coding for a service working on my country?
Hello Gendows
Thank you for buying the theme.
1- are you planing to support rtl or it’s not on the list?
-> We have in on our to do list, but we haven’t made plans yet.
2- so i can show price in egp and set another price for paypal in $?—> This will create a problem because I don’t know if 1 EGP = 1 USD. The properties show a currency (can be different than paypal) because PayPal doesn’t support symbols (such as $). Must be USD – EGP etc. So if you add 1 EGP in front – user will pay 1 USD in paypal – and this can be an issue.
3- can i set extra price fields (value*price) as example:- 1 month = 100 $ if he chooses 5 it will calculate: 5 * 100 = 500 $—> We have extra booking options: per night, per guest, per night and guest and single fee https://help.wprentals.org/article/1-20-add-extra-options-in-booking-form/
4- can i request special coding for a service working on my country?
—> We don’t have custom development services available at the moment.
Thank you
ok, i will run the site in english, but paypal as you said is showing the price in usd instead of converting.
im using multi price with egp, eur and usd can i chose the usd as the default price for paypal?
Hi Gendows
Thank you for the comment.
im using multi price with egp, eur and usd can i chose the usd as the default price for paypal
—> Yes, but the default currency has to be USD as well (default price for properties has to be USD). And in the multi-currency widget, you can add EGP, EUR etc.
https://help.wprentals.org/wp-content/uploads/2015/10/currency_settings.pngThank you
can i set default currency as usd and force visitors choice currency to egp? as example, i want users to add property price in the second currency (egp) then it converts to the main currency (usd)
is it possible to set currency as a profile field? users choose the currency they want to deal with while browsing properties or adding new ones? Regardless of the site default currency?
Hi, I am afraid that is not possible. There are cookies set when choosing the currency in the multi currency widget. And each user can select from the widget, but from his profile – we don’t have that and I don’t know if it’s possible honestly.
I understand you wish to force an automatic conversion but I don’t see a solution for that.
Maybe (i have no idea if it’s possible) there is a 3rd party plugin that can allow you to add a modal with a widget and place the multi currency widget in the modal to point to users to select a currency from the multi currency widget.
Thank you
thank you, i will use a popup plugin
After using the theme for 2 days
1- can i add “state / Governorates” to the fields? i want 3 options (Governorates > City > Neighborhood).
2- Load related choices depending on the city/Governorates selection. (choosing a city show only the related neighborhoods not the full list).
3- i’m translating the site using wpml, where can i edit the user menu? it sets the home url only for every icon after changing language, even after i translated the related pages.
3- after translating all the strings of the user menu, links back to work again 4- showing non favorite listings as empty heart and favorite ones as filled ones
3- only the add listing link is working, updated profile translation but not working
5- super admin (before theme installing) public profile, how to set?
deleted the wpml plugin, just focus on 1,2,4 and 5
Hi, Please use our client support http://support.wpestate.org/ for multiple questions. In here I am limited to what kind of answers I can offer.
After using the theme for 2 days
1- can i add “state / Governorates” to the fields? i want 3 options (Governorates > City > Neighborhood).
—> We don’t have a 3rd taxonomy for “Governorates”. State is an input field (not a dropdown or taxonomy) as City and Neighborhood
2- Load related choices depending on the city/Governorates selection. (choosing a city show only the related neighborhoods not the full list).
—> I understand, but we have this only in properties list standard https://help.wprentals.org/article/properties-list-page/ Search or submit – if the option is enabled for city and area to be dropdown, is independent.
3- i’m translating the site using wpml, where can i edit the user menu? it sets the home url only for every icon after changing language, even after i translated the related pages.
—> You must translate the labels from String Translation, Pages from Admin – Pages and just in case it is required, turn off cache – https://help.wprentals.org/article/how-to-enable-or-disable-wp-rentals-theme-cache/
3- after translating all the strings of the user menu, links back to work again
—> Please see answer above
4- showing non favorite listings as empty heart and favorite ones as filled ones
—> Ok. I am not sure what unit you use. We have this on our to do list (if this css doesn’t work please open a ticket to see what you use)
.icon-fav-on { color: green; }
3- only the add listing link is working, updated profile translation but not working
—> Make sure you translate PAGES for user dashboard and clear theme cache or disable it entirely until you finish all translations.
5- super admin (before theme installing) public profile, how to set?
—> I don’t know what this should do. Please explain.
Thank you
Hello I am using Bne flyout ofcanvas plugin. and I Activate canvas layer with ”#” link and css code of flyout plugin on main menu. But flyout pluging not working correctly since Wp rentals version 2.51 and 2.52 This plugin Working nice with other themes
Hi marinborsa
Thank you for the comment. I cannot advise without seeing a page. I never used this plugin and I don’t know what could be the cause.
I need to see the page where it doesn’t work and a page where it works to advise. So please send us a ticket in support to understand and advise properly http://support.wpestate.org/
Thank you
does it support woocommerce payment gateway for booking?
Hi wconline360 – Thank you for for writing. We don’t have woo commerce support. We have PayPal and Stripe integrated in the theme as merchants, and Wire Transfer for offline payments. Thank you
Hello. Hope you’re well.
We released 2.7 theme update with WooCommerce as option to pay for a booking. WooCommerce allows to enable on checkout different merchants from their list (please note some are paid but we don’t have control over that https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ ).
This is how you enable this option https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
And this is a demo of the process with woo commerce https://demo1.wprentals.org/ We only added the standard woo commerce merchants on check-out, but any woo commerce merchant can be added.
Thank you
Hi, can this theme possibly allow me to add a Shop feature for products? Like WooCommerce or WC Multi-Vendor Marketplace? If I hire a third party developer to do it, will it mean I can never update the WP Rentals core functionality?
Hi cyrilsnear – We didn’t test a shopping cart, but woo commerce (especially front end sync) may need complex work to be integrated. Because I don’t have experience with the plugin I cannot advise, but if a developer can offer a quote, it would have to be for child theme integration so you can use the theme as it is and changes to be done and updated separately in child thme.
Thank you
Hi when new user tested Signup, they did not receive a confirmation email. Only admin received confirmation email. Why is this?
Hi cyrilsnear
Thank you for writing.
Please see this help to check why emails are not sent.
https://help.wprentals.org/article/emails-are-not-sent-emails-not-working/From theme end the notifications are sent to each new user account and admin. If you receive one email or not the other, could be related to user email.
If no user receives the message, then further details will be needed. Install the plugin from help to check exact logs for each email sent.
For further help please contact us through client support http://support.wpestate.org/
Thank you
You are right, I tried a different email and User confirmation email worked the second time. Thanks.
You’re welcome. Thank you for the follow up.
After checking the demo site, I have these questions:
- Listings Section: 1. Is it possible to modify the Listing Details? 2. Is it possible to customize pricing by day: mon-tue-wed-thur-fri-sat-sun 3. Is it possible to customize Amenities and Features? 4. Can we allow Owners to access the wordpress backend and customize this settings?
- Owners Section: 1. Can owners registered from the frontend by themselves and have access to the wordpress backend to manage their profile?
- Bookings Section: 1. How are owners notified about new bookings? 2. Is there any payment platform (Stripe, Paypal or whatever other) integrated/integrable? 3. Can bookings be set as Confirmed by default if there is availability in the frontend? 4. How is the availability of a property set by the owner? 5. Are properties not available shown in the frontend regardless of their unavailability?
- Invoices Section: 1. Is an invoice automatically generated when a booking is confirmed? 2. Can owners access invoices section to create invoices for their guests?
- Setup: 1. Can the site be set originillay with a pre-default content as shown in this demo?
Regards.
Hi
Please see my reply
- Listings Section: 1. Is it possible to modify the Listing Details?
-> These are the fields modified in admin https://help.wprentals.org/article/property-custom-fields/
—> Features and amenities list too – https://help.wprentals.org/article/listings-features-and-amenities/
2. Is it possible to customize pricing by day: mon-tue-wed-thur-fri-sat-sun
—> Only by calendar day – This is a short video that explains how to add custom price https://help.wprentals.org/wp-content/uploads/2018/12/customprice.webm?_=2
3. Is it possible to customize Amenities and Features?
—> Yes. Please see above.
4. Can we allow Owners to access the wordpress backend and customize this settings?
- Owners Section: 1. Can owners registered from the frontend by themselves and have access to the wordpress backend to manage their profile?
—> We have profile management only in front end. Owners register in front end and fill in My Profile in front end.
- Bookings Section: 1. How are owners notified about new bookings?
—> They get an email notification to owner profile email – https://help.wprentals.org/article/theme-email-notifications/
2. Is there any payment platform (Stripe, Paypal or whatever other) integrated/integrable?—> PayPal and Stripe and Wire Transfer (offline payment). Payments go to admin account.
3. Can bookings be set as Confirmed by default if there is availability in the frontend?
—> If instant booking is enabled, yes – https://help.wprentals.org/article/1-19-instant-booking/
4. How is the availability of a property set by the owner?
—> Ical feed https://help.wprentals.org/article/icalendar-import-export/
—> Manual bookings – https://help.wprentals.org/article/adddelete-booked-periods-as-owner/
—> And bookings made and confirmed through the theme which can be done in different ways https://help.wprentals.org/article/issue-invoice-reject-booking/
5. Are properties not available shown in the frontend regardless of their unavailability?
—> Properties are always published unless admin makes them unpublish, owner disables the property or property expires (with membership mode enabled). If property is unavailble it can be filtered in search (won’t show in results for dates searched if they are un-available)
- Invoices Section: 1. Is an invoice automatically generated when a booking is confirmed?
—> Yes, and looks like this https://help.wprentals.org/article/1-20-how-to-understand-invoice-details-info-for-owner-and-user-submitting-request/
2. Can owners access invoices section to create invoices for their guests?
—> No.
- Setup: 1. Can the site be set originillay with a pre-default content as shown in this demo?
—> We have demo setup. Please see this help https://help.wprentals.org/article/demo-setup-with-1-click-demo-import/
Thank you
Hi, I try to sign up for support but I don’t receive a password so I’ll try it here.
First of all, I am very impressed by your theme!
The site my question is about st-hytteuteie.no When I do a search on mobile then the results page comes up but both header and map controls disappear as soon as I touch the map. Is there a way to fix that?
Thanks, D
I’ve fixed it with custom css:
...#google_map_prop_list { height: 100%; min-height: 300px; }
Hi, Thank you for the comment and feedback. Happy to hear you’re enjoying the theme. I cannot replicate this and the site you shared is not accessible to me. I am not sure if the css is needed, but if you wish my assistance please contact me and will help asap. For the support account – if you still didn’t get the password (it may delay the email but you should get it by now) please send a message from here https://themeforest.net/user/wpestate/portfolio and I will help activate the support account. Thank you
Is it possible to customize the booking per 15 minutes or 30 minutes instead one hour?
Hi Gustavo, this is not possible. Thank you
Hi! Is this a fully functional platform (frontend or public site with a backend app for both registered users and admins, with the database scripts to set up the site) to handle bookings, payments (once payment platform is integrated) and let properties’ owners publish their own properties and handle their bookings or is it just a template and all the actions should be performed in the backend? Regards.
Hi
Thank you for the comment.
The demo shows front end property management and bookings and theme handles everything in front end.
Not sure what you need to have for a “fully platform”. Please check the demos and ask me what questions you have. I will answer everything you wish to know to be sure the theme is for you.
To test the admin you can send me a message from here https://themeforest.net/user/wpestate
Thank you
Hello I would like to know if it’s possible to set some days unavailable in the calendar. For example, each tuesday is off. Thank in advance
Hi Yann, You can add a feed from ical where all thursdays are booked. In the theme you can add manual booked days, but using ical is much easier. google calendar has this option (to block a specific day every week) and you can add the ical feed from google.
If you wish to test a ical feed you can send me a message from here https://themeforest.net/user/wpestate Properties must be published for you to see the calendar synced with ical. And on live domain we don’t allow new test properties to be published automatically.
Thank you
Is there a way i can change the background color of the site when it is in the wide format and not the box format? My client would like a dark theme, but a full width site and not a box site.
Hello
Thank you for buying the theme.
It may work with a custom css solution
Add background color from theme options
and with custom css to set a different color for content. But it’s not a straightforward solution. Needs to be checked for every page type (post, page, property, agent) as by default we have the layout you wish to boxed version only.
Please open a ticket in support http://support.wpestate.org/ and confirm the ticket ID to try to guide as best as I can.
Thank you
hello, when I am trying to download all files , it never completes the download.. keeps buffering … how to download all files completely with all demo files, please share
Hello irfanbd08
Thank you for the comment. if you cannot download the files from Envato – that seems to be related to the internet connection. The download happens from Envato severs to your computer based on your internet connection. I am not aware of any issue to exist on Envato end. If you still cannot download all files please confirm with Envato support. I cannot share the download files (they can be downloaded exclusively through envato market).
Thank you
ok. can you please tell me – when I am trying to use one click demo plugin – it shows “failed to import media” how to solve it !
Hi
Delete the plugin “One Click Demo import” and install the plugin from theme recommended plugins – http://help.wpresidence.net/article/demo-content-1-click-import-starting-1-15-update/ and try to import demo again. You may need to reset that installation to avoid duplicate. Thank you
I followed your instructions, and the site looks like this – https://guesthouse.com.bd/ ... what can I do now ! 
Hi, You have no demo import done now. Please import demo with the One Demo import plugin you install from theme install notice https://help.wprentals.org/article/demo-setup-with-1-click-demo-import/ and if you don’t see the demos in the list – make sure you activate the license – https://help.wprentals.org/article/where-is-my-purchase-code/
Thank you
Hello 69Script
Thank you for the comment.
The console doesn’t point to any message related to filters. We need to see the site to advise further – Please open a ticket in support http://support.wpestate.org/ and confirm the ticket ID here to check asap.
Thank you
Hi thanks for quick reply here is my ticket ID :: #37317 (Listing Filters are not working on my website) Kindly this is urgent thank you !
Hi, We answered since you opened the ticket. Please check. Thank you
Why is this theme such a nightmare to update?!
Made changes to child theme as instructed, updated core functionality plug in as instructed, backed up main theme, FTP uploaded new theme, all plugs in up to date, wordpress up to date…
“The Site Is Experiencing Technical Difficulties”.
I need to update this theme to latest versions as you have fixed many bugs and errors, but it is almost impossible to update – every time it is overly complex – I’m stuck at around version 2.3 – how is this usable or useful for a live site and a supposedly professional theme?
Hi nelmat , Thank you for the comment.
We don’t experience any issues when we update our demos (and we update all demos before we make any release).
We follow this help https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/ and you seem to have done everything from help.
Please open a ticket in support http://support.wpestate.org/ to check and advise.
The message is too general. You may have changes in child theme (besides the envato new recommened changes) that create a conflict. But you can only see the exact message by enabling activating debug in wordpress wp-config file.
The past updates (as noted in change log) have included several changes to functions names – and all chages were done at Envato requirement (so they are mandatory) If you have custom code changes done in child theme those may be related to your experience. You can confirm by activating main theme (with no changes)
Please confirm the ticket ID here to check asap if you wish our help.
Thank you
