671 comments found.
Hello, can we use the ajax non stop player with a Icecast flux ? And the audio visualizer will work to ?
1) Yes, you can use Icecast stream in the player, that’s perfectly fine (you need the KenthaRadio plugin https://codecanyon.net/item/kentharadio-addon-for-kentha-music-wordpress-theme-to-add-radio-station-and-schedule-functionality/21878366 )
2) This depends all on your streaming provider, they need to have CORS permissions enabled.
Ok thanks, about the provider we are hosting herself on our server.
Thanks the answer.
I mean the provider of the stream, hoping it is in your server too (to make things easier) you can enable CORS as explained in the official site. Is a line of code basically, in the server settings
https://enable-cors.org/server.htmlOtherwise, 30% of providers usually have CORS enabled, plus we helped many others like shoutca.st to enable the policy on their side, making the stream capable of displaying the music spectrum.
Anyway, the CORS policy is required only for the spectrum analyzer.
Someone asked you a year ago about song play and download count and you responded that it basically was an update you were looking to implement. Is that still in the works? For me personally as a producer who sells beats, it’s important that I see what is being played. I track with Google Analytics, but it doesn’t show what’s being played only that someone is on my site and this wasn’t a problem with my previous site.
Hello! Is part of a big update we are still working on, we had a queue of improvements which actually had priority and it should now go to prodaction in 2 weeks.
Hello. Since the last update, it is no longer possible to recall individual pages. Example: If I let the program show me and then go back to the home page, only the charging circuit is displayed and no more content.
Please check!
Debug: Uncaught ReferenceError: vc_custom_css is not defined at Object.success (qt-kentha-ajax-pageload-min.js?ver=1.0:39) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at x (jquery.js?ver=1.12.4-wp:4) at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4)
Hi, It seems you need to update the theme and all of the plugins. The issue was generated by a conflict between the page builder and the Ajax page loading plugins, which needs to match.
Please make sure you have the latest theme version, then got o the theme dashboard and be sure to have every plugin up to date. Also, some J’s files can be cached in your browser, so a reload may fix. If the problem persists please let me know.
The reason of this is that page builder changed the name of the custom css, and we updated the Ajax page loader to match the change, so the two plugins need to be “paired”.
If one of the two is not at the latest version, this bug appears.
As I already wrote, I have installed the new update and updated the plug-ins. Since then, this error exists. A reload of the page is not successful, so I assume a bug …
I wanted to be sure you updated the plugins too, as many people forget this stage.
Please send an email to info@qantumthemes.com with subject Email Support, please add your site url (no login details) and the topic link
https://themeforest.net/comments/22187627We will identify the conditions causing the problem and provide an update within a few hours.
Most possibly is a new page builder variable we did not encounter from the 6.0.2 version and needs another compatibility fix.
Thanks for your kind and clear collaboration, will be a pleasure to provide our best service.
Regards
Currently version 1.6.0 is installed. But I’ll gladly send you the page via e-mail.
Very appreciated, will get back to you by email
Thanks
HI. I would like to find out whether it would be possible to have a fullscreen (selfhosted&muted) video as the background of each page using visual composer perhaps, as well as keeping the ajax loaded pages so as to have continuous audio playback when switching pages please? this is on Kentha
Hello, think you already had the answer via email right? Anyway for other readers the answer is yes, you can have a video background for every page of the website 
Hello, Im having issues with my Kentha theme for my site, I’ve just transferred my site to blue host and while my web developer is trying to rebuild the site it keeps crashing, I’ve spoke to blue host about this and they informed me that it was a plug in from the web developer of the Kentha theme one in particular is (Kentha contact forum) so blue host disabled the plug in and my site came back up but when my developer went back to it it crashed again and has been down since. I also created a support ticket with Envato and they refereed me to qantum.net for support but I am unable to post barbecue its stating that my code has already been registered which is impossible. Please Please Please Help!!!!!!!
Hi, blue host is a very slow provider and this is 99% the source of your problem. But please send an email to info@qantumthemes.com with your purchase code so we can tell you who used it on our helpdesk.
Thanks
does the theme support windows hosting?
Hi, hosting is not related with the theme but with WordPress. Is not impossible to run wp under windows but it requires php and MySQL plus it works optimally using htaccess rewriting, which does not belong to windows, and many libraries as image handling are not the same under windows. WordPress is always better in Linux (and way cheaper). If WordPress runs fine also the theme does, as the theme uses only default WordPress functions.
Hey. Cool theme, this is what I’ve been looking for! I want to use it for my own solo project and for the label.
do we get all the graphics with theme?
Hi, not all of the images are part of the theme, we do provide anyway the 3 main release 3D images, and quite some vector backgrounds. The product also includes a detailed psd manual to create your own 3d release images and the source psd files to use as base, plus the info to correctly save and upload the files, which is a simple process but we documented it carefully anyway. If there is any picture not included that you would like, you can ask them via helpdesk. I hope I provided the info you need, for anything else please let me know.
Thanks and have a good evening!
Is it possible to get the player at the bottom to also play podcasts as well as albums?
Yes, it plays both. But it cannot play Soundcloud or Mixcloud or Youtube, it only plays the mp3s you upload. Please check this example
https://qantumthemes.xyz/kentha/demo0/podcast/podcast-17/ With this theme you can also time-cue the podcast to devlare a playlist, with audio cues for the player.Hey got this error while installing plugins Class ‘custom_add_meta_box’ not found in C:\xampp\htdocs\wordpresskasangas\wp-content\plugins\qt-kentha-contactform\_custom_fields.php on line 19
Hi, this error happens because you didn’t install the plugins correctly and something is missing, or you installed them in a way that is not standard. Anyway, it can also be the php version. Be sure your local environment is compliant to the requirements described in the manual. If you still can’t solve , please open a helpdesk request, you find the link under the support page. Thabks
after installing the theme another error comes up Revolution Slider Error: slider with alias wc- version -2 not found
Plus I wanted the music shop demo but it isn’t among the demos in the theme
Hi! again, this error happens because you didn’t install the plugins correctly. The error means you installed the WooCommerce slider without woocommerce, and this I can tell aswell even if I’ not a technician
As if you try to hairdress your hair but you are bold, the problem is not in the hairbrush 
Our developers will help you in the helpdesk, if you already opened a ticket, you’ll get your answer within about a half hour.
The music shop demo IS in the demos, is th enumber 9 
Cheers!
How are you doing, I have a question. Before purchasing this theme I want to make sure I can make my idea come alive. For the homepage I want to break it intro different categories, so for example, rap, rock, jazz, etc, can I do that and put them in row format with say 4 or 5 columns similar to how it is on here https://qantumthemes.xyz/kentha/demo0/music-album/releases-grid/ for each category on the homepage? Or does this format only work for the latest release but not for categories? If not is there another widget on the theme that I can use to achieve this format for my homepage?
Hello! Thanks for getting in touch, yes sure you can do that, the page is an example, but what you mention is TOTALLY what we wanted the people to be able to do.
Our base inspiration sites are itunes and beatport, so you have total freedom to create as many pages with as many sections you want and display releases using grids cards or other provided templates, filter the output by song genre, category and other attributes. Same for events, podcasts and artists.
You really have a HUGE array of options to use, and the only limitation is the loading time (of course pages with hundreds of items will load slower). You can change nuber of columns, position, size, background and more.
Please let me know if you have any questions more, i’ll be happy to help 
thanks and have a great day! Igor
Thank you, will be making the purchase this week then 
Thanks, I’m sure you will love it! Also, we give free social exposure to the best sites, so let us know the progress
cheers!
Hi,I am doing customization from DEMO. Can I not activate Slider Revolution? Also, although it is Qt Kentha Player, I am troubled with the data of the top page DEMO music remaining. Where can I change the settings for only the songs that I registered? And, even though the registered songs are playing, I will stop on the way, why is it?
Hi, did you already open a helpdesk request about your questions?
We haven’t emailed the help desk yet. I asked the market the other day’s question. And thank you for your self-solve now.
I’m sorry I’m afraid I don’t understand what you mean. Anyway, for technical problem, our contribution here cannot be very complete as I’m not a developer. Please use our helpdesk so you can receive help from a software expert, as I have limited technical knowledge because here we mostly provide commercial answers and low-level support.
Please find here the information to contact the helpdesk
https://qantumthemes.xyz/manuals/kentha/knowledge-base/support/regards
Hi,I have a question. Can I use Slider Revolution without activating it? I forgot the confirmation the other day when I asked a question. As Slider Revolution can not use Slider’s template without an activation code. Thank you.
I forgot to tell you, but I enter Purchase Code on the support page, but I got an error and I wrote it again because it was useless.
Hi, you don’t need to put the purchase code of slider revolution as is in bundle license, as explained int he manual and same is for page builder. About the helpdesk, please send us an email to info@qantumthemes.com adding the username used to register and your purchase code, we will activate the account for you and send you a confirmation email and a new password. Thanks
Hi,Yesterday, I purchased this theme. After installing WordPress on the server, I have activated this theme. The Slider Revolution gives an include error and the layout is broken. In the past, when using another theme, this did not happen. If you stop Slider Revolution, errors will not be displayed and will be displayed normally. What should I do? I imported the demo, but I can not see it like the demo if I can not use the Slider Revolution. Thank you. The error is ”/wp-content/plugins/revslider/includes/operations.class.php on line 2858”, ”/ wp-content / plugins / revslider / includes / operations.class.php on line 2862”, ”/ wp -includes / pluggable.php on line 1251 ”,” /wp-includes/pluggable.php on line 1254 “
In addition, the PHP version has been dropped from 7.3 to 7.2. So the problem is solved again. I’m curious when Slider Revolution supports PHP 7.3 or later. Thank you.
Thanks, I’ll forward this to the ThemePunch crew
After the customer pays for the music directly…is the theme compatible for instant download after customer payment in the website
Hi, you cna integrate woocommerce to sell mp3 files from your site. The download is managed from woocommerce, that creates a download page for the customer containing every item he purchases.
I’m a producer and I offer various leasing options when purchasing beats. In the buy link section, am I able to place more than one buy option for those various leasing options I offer on that one product? For example, I have standard, premium, unlimited leases, et cetera for just one beat or instrumental that I sell. So is that something that’s doable? I’m looking for a replacement for sites like Airbit and BeatStars.
Hi! What you can do is to create a variable product in WooCommerce and set the difference to price for each cation. Then the cart icon of each track should be linked to the product page, instead of just putting the item in the shopping cart people will be able to choose their licensing. So there is no problem for doing this actually.
Thanks for the response. I do have another question. Since I already had a site running, I wanted to know how to use the templates from the demo or how to find out what exactly is each section used. Like for example I would like to use parts of the 9.0 theme, the WooCommerce one. Is there a way to use the themes without using the demo versions?
Hi, that’s easy, what you need is a test sandbox: install a separate wordpress in local using ampps(mac) or xampp(windows). Install the theme and install the demo you like, so you can edit the page and see how is build. You can also edit the content in Code more, so you copy literally the shortcodes from Page Builder, into a new page of your site, and delete what you don’t need, withot importing the entire demo.
We want a page with nothing but our logo and a button saying ENTER for a intro/landing page. Can an Intro page with no header of footer or menu be created in this theme? If yes how? Nothing the template dropdown box says Intro.
Hi, because of the Ajax page loading the header and footer must be in every page, but you can selectively hide it on a specific page via css. For a complete solution please contact the developers in the support forum, it’s linked both from the manual and from the theme dashboard. They will provide you with a step by step easy implementation.
Just… You will need to wait a few hours because in Europe is night and the development will be working tomorrow morning.
Thanks and have a nice day!
Wanted to purchase these theme for my music store…Can it work with my store? Because I want to turn it digitally
hello Nitrik thanks for your question. This theme is fully compatible with the WooCommerce plugin, the most popular tool for creating stores. You can sell digital or phisical products of any kind, as album, mp3s, vinyls, t-shirts or whatever you want.
The theme also allows to link a track with a product, so that in the player you can see straight away the cart icon and put the track or cs in the cart in a click.
If I can help you in some other way please let me know regards and have a nice day!
Thanks a lot for your reply…Can it allow one to input a preview song before purchase of the song
For sure, the idea is that you should upload as samples a downsampled version of the real song (usually beatport and itunes uses 96kbps and cropped samples) then in the donwloadabele product you can put the full quality 320k song. The files you upload as products in WooCommerce are protected, so people can’t access to them directly as instead you can do for an audio sample in the player.
How can I make the music player play site wide without stopping on page changes? Like you have it on the demo. Plus the play button is not showing up on the HOME page
Hi, if you are logged as admin, Ajax is disabled, as explained in the documentation under the Ajax Page Load section. Ajax loading is a technology that loads just the content of a page, so the player keeps on working. While logged as admin this is disabled for easier editing.
About your home play button issue, I can’t say what is the cause, both because I’m not a developer and because it requires to see your actual site.
Please open a helpdesk request, so you’ll be answered directly from the theme developers. You’ll get the answer tomorrow morning as here is already night and we are closing
Thanks
When viewed on mobile devices the theme is break up words onto two lines. Example: The word “Professional” is displaying as “Profes” on one line and “sional” is wrapped to the next line. We understand the theme is a responsive style but it shouldn’t break up a word. How can we force the entire word to the next line?
Hello voice903fm, you can open a helpdesk request our developers would help you with that. We can only answer presale requests here.
Here’s the link: http://www.qantumthemes.com/helpdesk/forums/forum/kentha/
By the way, this is the default behavior of long words being displayed on small resolutions for our themes (but I think even for others products on the web).
You can also try to reduce the title font size of all the titles around your website but then small words would be way too small with lots of empty space.
We would appreciate if you have any suggestion about how to display a word that is larger than the screen so we can provide a change on the theme (a visual representation would be welcome
)
Hope you can get in touch with our developers on the helpdesk soon.
Thanks, Andrea
Where are the demo background videos located? I have the demo files installed.
Hi! Each demo has multiple demo home pages. To switch it, in settings – reading you can use the drop-down to set another home.
Each of the 9 demo packages has one demo that uses video background. Depending on the one you installed, the number of the video home may be different.
Anyhow, you can set a video as background for any page.
For more info please get in touch with the support via helpdesk, a developer can provide a better answer than I can do here.
Thanks and have a nice day!