6670 comments found.
does this theme records the purchase of the customer when he login
Hello,
Are you talking about customer session? XStore is WooCommerce theme, so it supports WooCommerce plugin session.
Regards
i m a little new to woocommerce so if a customer has purchased something in the past he will be able to see the history when he login again
Hello,
Yes, sure. You can go to our demo https://xstore.8theme.com/ , create test account and make a test purchase to check. You’ll be able to check the previous orders in the Account area http://prntscr.com/nv115r .
Regards
ok great thank you
Hello,
You’re welcome!
Feel free to ask if you have any other questions.
Regards
hello
theres small issues once in mobile device user clicks inside a box, the windows zooms in and doesnt stay forced not to zoom
https://youtu.be/ksBhicCCFNMwhen i click inside box to type, you can see screen becomes ~110% so theres ugly spaces from the sides.
Hello,
Thanks for contacting us.
This zoom should disappear after clicking on an empty space. If you want to disable it at all, copy header.php file into child-theme and edit there – http://prntscr.com/nuri1e
If you have any other questions, submit new topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello Pre Sales Question: Are the demo images also included? Thanks
Hello,
We include images of the banners, sliders. Products, posts, projects come with placeholders.
Anyway, images you get after demo content import can neither be used on a live site nor redistributed. If you want to locate the image sources to buy the license, use image search engine https://www.tineye.com/.
Regards
Hello, Pre-sale question:
I’ve checked nearly all of your demos but could find a single product page layout with full hight sidebar. Is it possible to change the hight of sidebar to full page hight?
Thank you
Hello,
Do you meant like this https://gyazo.com/4f171758c9633c0bfd6a3a334dd5c32b There is no such option but it’s possible to implement by simple customization. If you contact us via support forum we’ll help you with this with no time.
Regards
Hi, How compatible is your theme with these plugins. (these are all woocommerce friendly) Bolt (Payment Gateway) ShippingStation Klaviyo Avalara AfterShip WPML wholesale plugins (vendors login)
Hello,
Thank you for your interest in our theme! 
XStore if fully compatible with the WPML (demo https://xstore.8theme.com/demos/translation/he/ ), Product vendors plugin (demo https://xstore.8theme.com/demos/jewellery/ ) We did not test our theme with other plugins that you mentioned but you should not face compatibility issues if WooCommerce supports these plugins. Anyway, if you face any compatibility problem we either fix it ASAP or give you refund.
You can always submit topic on our support forum or contact us using ThemeForest contact form or contact form on Contact Us page.
Regards
Hi, Thank you for your answer. I’m really exited about using your theme. One more question would be about B2B.
You see, I’m trying to build a website to sell my products to online customers (B2C), but I also want to sell to vendors (B2B). Do you recommend a plugin for this function? I mean, an area for the vendors to login with their own interface. I want to be sure to separate one from the other.
Do you have any recommendations that will work with your theme?
Hello,
Check the Dokan and WooCommerce Product vendors plugin and decide if this is what you are looking for.
Regards
I was wondering if possible to force the buyer to put a different shipping address than the billing address. Like a place to buy gifts for someone else.
Hello,
Thank you for your interest in our theme!
This option is related to WooCommerce plugin settings rather than to our theme (WooCommerce > Settings > Shipping > Shipping options http://prntscr.com/nu9o3d )
Regards
I have a couple of presale questions:
1. I need only members to be able to make purchases. Therefore, they need to register and log in to make purchases.
2. I’d like to use WooCommerce and a plugin called MyCred, which is a plugin that works with WooCommerce that awards members with rewards points and they can use the points to make purchases. No payment gateway will be needed since it’s only a point system. Can you do this with your theme? Have you heard of any conflicts with these two plugins and your theme?
3. I’m building a website where the products are videos embedded in specific pages. When a person purchases a product with points (with above), they gain access to a specific page and video. Can this page be protected so that the only person who can have access to that page is the one who paid for the access? I don’t want the URL to be copied and shared with others to get access.
Thank you.
Hello,
Thanks for your interest in our theme.
1. By default, there is no such feature.
2,3. You may try to implement it using third-party plugins, because the theme does not include point system by default, but we did not test MyCred plugin with our theme. Maybe some additional customization will be required. Additional customization is not included in our support.
Regards
hello. first off beautiful theme, great job!! its one of the best purchases i have here (over 50 themes). quick questions
i want to make my top header just 1 widget centered not appear on the left since theres 2 options only for left and right top bars. How can i make left widget centered and leave right widget blank? https://i.ibb.co/cwMJsL2/image.pngHello,
Thanks for using our theme.
You can disable the Top bar (Theme Options > Header > Top bar > Enable top bar > Off) and select Header banner position > Above header http://prntscr.com/nt42ek Add desired content into Header banner widget area – https://prnt.sc/nt43lf
If you have any other questions, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi,
One doubt, I receive get update of theme for 6 months only?
And my key license is only valid for 6 months is this?
Hello,
If you buy the theme you get lifetime access to theme updates. There is no time restriction for the purchase code, but 1 license = 1 project https://themeforest.net/licenses/standard https://themeforest.net/licenses/terms/regular
We provide theme support for 6 months from the date of purchase. Please read more – https://xstore.helpscoutdocs.com/article/25-support
Regards
Okay thank you, and thank you also for your excellent theme.
Hello,
You’re welcome!
Have a nice day
Regards
Pre purchase question: Can the theme allow additional payment methods ?
Hello,
Thank you for your interest in our theme!
Our theme use WooCommerce payment gateways https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/ . If WC plugin supports additional payment methods that you want to use then our theme won’t have any compatibility issues. So, contact WC plugin support about payment methods compatibility.
Regards
helo, i have one problem : Featured image (thumbnail) not showing when i sharing my url in whatsapp. ( but it shows Default App thumbnail ) check this link : https://prnt.sc/nrrn70
Hello,
Our theme does not include og:image tags by default. Use SEO plugin to add og:images that sharing option uses.
Regards
Hi guys,
Can you upgrade to WordPress 5.2.1?
I wait attentive, Regards, Toni
Hello,
Yes, the theme is fully compatible with WP 5.2.1.
Regards
Error with latest theme update – Fatal error: Uncaught Error: Call to undefined function etheme_menu_shortcode() in /wp-content/plugins/et-core-plugin/inc/widgets/menu.php
Solved by manually downloading and updating et-core-plugin plugin…
Hello,
We are glad that you sorted out.
Regards
Hello,
XStore > Import demos > Import of the additional pages.
Create new topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
Hi. How to change font-size properly? can´t find body font config
Hello,
Theme Options > Typography > Content > Body Font.
If you have any other questions, contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hello, I have installed the theme and plugins.
Error:
When I attempt to edit a page on my theme site the page redirect to a 404 error page rather than the wordpress edit or visual composer.
Hello,
Try to disable the Massive Addons plugin and check if you can edit the page again. If you don’t face 404 error after that then follow the MA plugin author instructions mentioned here.
If you get the error even the plugin is disabled then submit topic on our support forum and provide temporary Dashboard, FTP access to your site and server error logs.
Regards
