258 comments found.
hi, we are a little web agency with hosting. we want to start sell hosting on internet. we need wordpress template with plugin for help us to work with common hosting tasks such registering user, check domain, choose from different packages, offer backend to cunstomers, give support and tickets and also billing and payment more automatic possible.
do your template suit this hosting features?thanks
Hi, you can use this theme with WHMCS to make you webisite.
Learn more and buy WHMCS: https://www.whmcs.com/
Thanks for interested our theme.
last question: Does the theme works correctly with php 7.0. – 7.1?
You can use default WHMCS template, it’s working fine now.
Hello good morning from MQL Hosting Company
Any Php.ini settings required to run Cloudme Host Theme?
Hi,
Please read more guide to configuration your hosting: https://oceanthemes.ticksy.com/article/15372/
Thank you
Hi,
Its compatible with WHMCS 7.8? and Wordpress 5.2?
Thanks.
Hi,
Yes, this theme is compatible with WHMCS 7 and WP 5.2.x. But we have not WHMCS template now.
Hi I wonder if I can do something to the nav bar like this. Need to add customize code to the nav bar to add in Volunteer and donate button
https://postimg.cc/t7gNq5gpHello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi, how can I update WPBakery Page Builder? I’ve downloaded last theme update but it doesn`t contain that plugin
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
I tried to do that but says that my support expired. Isn’t easy if you include those plugins in the update?
Hi, you can follow this to update: http://oceanthemes.net/docs/blog/2-how-do-i-update-included-plugins/
Does this theme support WHMCS 7.8.1? We have been using for a while but now but it seems there are issues with Stripe under the latest version.
Would be grateful if you could share the latest template files for WHMCS.
If you do not plan to support this please let us know.
Thanks
Hi,
Yes, this theme doesn’t support WHMCS 7.x and we do not plan to support this in the future. You can use default template instead. It’s working fine now.
OK. we have copied the custom.css file from the cloudme whmcs theme into the six custom.css theme, seems to have worked. The cloudme whmcs theme is not available as part of the download just to make you aware
Hello, I have a presale question. I plan to use some local payments getaways for the customers that pay their subscriptions. This could be done only through Woocommerce Payment getaways So is your theme compatible with Woocommerce and Can I use the payment getaways that is compatible to woocommerce or I have to use explicit the payments methods your theme provides?
Thank you in advance
Hi,
Sorry, this theme isn’t compatible with Woocommerce now. Thanks for interested our theme.
Hello, I downloaded the theme by Envato Elements, I enabled the OT Video Background for mobile devices but on IOS phones it does not work autoplay, could you help me? follow the link http://seuprojeto.online/nobreaknet/
Hi,
Sorry, we don’t support customer from Envato Elements: https://elements.envato.com/user-terms
Hope you understand. Thanks.
p/s: Video Background can’t autoplay on mobile now. It’s impossible.
Pre-sale Question: How to connect the DOMAIN Checker?
Hi,
You can connect domain checker with our shortcode. This them supports WHMCS check domain. You can check our demo again.
Or you can use this plugin: https://codecanyon.net/item/whmpress-whmcs-wordpress-integration-plugin/9946066?s_rank=6
Hello! After two years the problem with alt=”” still exist. Can you do something please in next update? Thank you!
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi!
See tichet #1252875 opened in 2017. Thanks!
We’ll check it now. Thanks for contacting.
Hi! Any news about this problem? Thank you!
Nothing? Nice….
Still nothing? Coool!!!
Hi!!
How can I install the pages that are shown in the demo?
Regards.
Hi Is there any possible way to pay throught payoneer as SBI didnt allow international payment
Hi,
About payment method, you should contact WHMCS supporter. We can’t help you this problem.
Thanks for interested our theme.
I meant, buying of this theme, Wanted to buy this theme but My SBI card rejected international payment, so can i pay throught payoneer.com
I’m so sorry, we only sell themes at here. Hope you understand. Thanks.
Hi,
I would like to change the H1 font sizes. I changed the size at style.css (line 194) but it is still the same on the website. Where can I found the overriding code for it? Or is there another way to change it.
Hello,
Sorry for support delay, we’ll try to support for your problem as soon as possible.
Please note: Friday, February 1st through Sunday, February 10th are our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, February 11th when most of our team returns.
In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.
Thanks!
Hi, the Shared Hosting pricing table for this theme looks broken on mobile – even on the demo site here on Themeforest – do you know if this will be fixed in an update?
Please submit a ticket to get support from our developer: https://oceanthemes.ticksy.com/ , Thanks
It won’t let me submit because my support has expired, but with this being a bug in the theme I’d still like to get it looked at please.
We’ll check again. If there is any issue, we’ll update it soon.
Thanks.
Thanks. Also all of the Google Maps are showing without an API key, and there’s no option to add one in the admin or theme options
We’ll update soon. Thanks.
Hello dear,
Can you please send me the OTcloudmewhmcs template that works with whmcs version 7.5 and above? you send me once this but now i upgraded whmcs version to 7.5.1 and the template is making some css issues and not seem compatible. Please check this ticket for our previous conversation: https://oceanthemes.ticksy.com/ticket/1596240I request you to kindly send me WHMCS template that has the header/footer of the Cloudme HTML template version as I dont want to use wp-bridge plugin.
Thank you so much.
Yes, Our developer will be check and support for your ticket as soon as possible, Thanks
Hi, can you kindly send me the WHMCS template as requested ?
i did not get any reply from you yet on ticket.
Please check your ticket https://oceanthemes.ticksy.com/ticket/1596240
yes i received the reply. i know you dont use whmcs template anymore and use six template with wordpress cloudme template but i want the whmcs template from your html theme like you sent me once before. This template please: http://whmcs.audemedia.com/?systpl=cloudmewhmcs It is compatible with whmcs 7.6.1 http://prntscr.com/m3c5b7
can you kindly provide me that latest whmcs 7.6.1 integration cloudme whmcs template in the ticket?
Would be very grateful.
Please check your ticket again.
Thanks a lot. Thats exactly i was looking for. 
how can i give you 5 star rating on this wp theme i purchased?
You can rate thí item in tab Downloads where you downloaded package.
Thank you so much
Thats done! 5 star rating with a great review posted.
Just for confirming the whmcs theme you sent me is compatible with 7.6.1 latest and is the latest integration right?
I downloaded from HTML version, so don’t worry, it’s latest version.
Great. Thanks a lot.
Hi,
Since long time it is found as not working for the whmcs, it will not allow to select a domain and proceed when the whmcs theme is used, please let me know why and what to do?
Hello,
Please submit a ticket on support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi,
It is not allowing to buy services from whmcs-bridge, when checked found that it is only not working with theme.
Hi,
We updated theme and not use whmcs bridge now. There are some issue with this plugin. And you should six template whmcs. Please check our demo again. Thanks.
Hello,
Thank you for this beautiful theme.
I would like to know how to put a button in the header (as you did on your template). I found how to put some text and a background but not where I can add some button or picture or other text
Thank you for your help,
Best regards from France!
Estelle
Hello,
Please submit a ticket on support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you.
Hello, please submit ticket to be help soon: https://oceanthemes.ticksy.com
Thanks.
Good Day i made a terrible mistake. I purchased the cloudme hosting theme. i really wanted the cloudme filesharing theme.
its a honest mistake. how best can you assist me?
Hi, please say clearly your problem? Can we help you?
I purchased the wrong theme.. its when i uploaded it to my wordpress i realized that i need the filesharing theme and not the hosting theme
Please submit ticket to be help now: https://oceanthemes.ticksy.com/
