12774 comments found.
Hi. Great them btw
A few presale questions:
1. Can I use all supported affiliate services at the same time? Booking, travelpayouts, Expedia…
2. Theme can be used in affiliate mode only?
Regards, Den
3. Can it be done with Modern layout?
Hello,
Currently, theme does not yet support integrate Affiliate System with modern layout version.
Thank you.
Hello, can the admin create other listing types: Directory, Events, Jobs, Classifieds, Custom listings, etc.? Thanks!
Hello,
No, We do not yet support these services in theme.
Thank you.
Hello,
Do you erase affiliate flight demo permanently?
Thank you!
Hello,
Theme only support Flight service with classic layout version. It does not yet support with modern layout.
Thank you.
I found a solution and imported Tomap tour demo data successfully. Thanks a lot
Hello,
Thank you for your feedback. If you have any question, please create new ticket on our support system https://shinehelp.shinetheme.com/ so we can check to help you better.
Thank you.
I have an empty space between my menu and content in blog page.only blog page is showing the Image between topbar and blog content . when click any category than empty space is showing up and feature image of blog page disappear . how can I show feature image on all over blog portion https://asanipro.com/category/mountains/
Hello,
In this case, you need to go to “Theme Settings” -> “Bog Options” -> “Header Blog Background” to sert background for header of the category page.
Please try to do it and check again.
Thank you.
I have an empty space between my menu and content even if i duplicate the modern home page, how do i remove it ?
Hello,
If you create normal page, this section will be show feature image of this page. You can use custom css below to hide it on your site.
.banner{
display: none;
}
You need to paste to Custom css section of this page. Please refer my image below for more detail.
https://imgur.com/a/QWYJcliPlease try to do it and check again.
Thank you.
I notice on the vacation rental layout, I could set request 30 days before being but the hotel theme does not offer this option?
Hello,
With Hotel service, you can use option “Book before number of day” for this function. https://imgur.com/a/jiw5kfV
Please try to do it and check again.
Thank you.
Yes, I saw that. So If I want to require guests to select 7 days before booking. I would set for 7 days?
Yes, you can do it.
Can you look into hotel rooms not always showing up on the hotel page.
Hello,
If in the URL of your site have parameters such as check-in date, check out date, number adult, children, your room will be checked availability before showing on the hotel detail page. If it is not available, your room will be hidden.
Thank you.
That’s what I was thinking. It’s not the same as how you have setup in the vacation rental. The vacation rental let’s you put require nights to book.
When someone try to book 3 days and error shows says you must select 7 days.
Hello,
Are you want to say about “Minimum number of days to book before arrival” option in theme?
https://imgur.com/a/IhF8pp7Please use this option to to config the minimum number of days needed when booking for Hotel service.
Please try to do it and check again.
Thank you.
hi, did you guys removed the “Booking room in single hotel” option for modern layout??? on previous version its working on modern layout hotel. If you guys keep on switching function on each release, its very bad for business to even open the website to public.
Hello,
We do not yet support this function with Hotel service in the modern layout version. We only support it with the Single Hotel layout version.
Thank you.
it is working before you remove it from the option settings.
Hello,
It only works with classic layout version. You can still see this option when switch option “Theme Style” to “Classic”.
Thank you.
Hi there 2 question: 1: What is the difference between Activity and Tour? 2: How can we change adult and child ages?
thanks.
Hello,
It is 2 different services in the theme. Activity is a service used to list activities in an event. Basically, these two services are the same but the Activity service shows activities that are detailed than the tour.
To change the age of adult or child, you can use POEdit software to translate these text by you want.
Please refer our document below for more details:
http://guide.travelerwp.com/docs/licenses-and-support/word-by-word-translation/#post-1382Thank you.
Hello I love this theme however i have few pre sales questions.
1-I understand the new layout doesn’t allow messaging between users and partners. Is it something i can customize however?
2-Then will the partners receive directly his money once booking and payment have been done? If not, how will I customize that?
3-Is there a way to set a percentage from booking fees?
Is there a way to add a restaurant module where users can read the menu and reserve a table?
Thank you great theme
Hello,
1. We have created plan to update this feature into theme in the next version.
2. The money will be transfer directly to admin. If partner want to withdraw money, they need to contact with admin of site. To custom this function, you need to customize code in theme.
3. Do you mean is the commission that admin can get from the booking of the partner? (Yes, theme has the option for you can set it.)
4. Theme does not yet support this function.
Thank you.
Yes thank you for your prompt answer. I understand theme doesn’t support RESTAURANT module but is it something that my developer can customize and add?
Also what ETA for the partner/user messaging. When do you think we can expect it?
Hell,
Yes, To add Restaurant service in theme, you need to hire a developer custom it for you.
For the inbox function between customer and the partner, we have added it in our todo lists. We will consider to update in the next version.
Thank you.
Hi!, does this theme works fine with elementor page builder?
Hello,
Currently, theme does not yet support elementor page builder.
Thank you.
I notice with the modern layout. Something the pages switch over to classic layout and the loading page shows. I do not see where to change the image in the background. Seems like that option was moved?
Hello,
Please provide for us the page still keep classic layout on your site so we can check this issue with theme.
Thank you.
I figured out the issues. I was using the classic pages and not the modern home page to build.
hi!
i have a question, the theme included the WPML plugin? or i need buy it.
Hello,
You need buy it from their system.
Thank you.
Hi,
do you have coming soon page demo?
Thank you
Hello,
Currently, theme does not yet support this page with new layout version.
Thank you.
So no coming soon or maintenance mode yet…Plan to add it in the future release? Its important feature to us 
Hello,
In this case, you can use third-party plugin to create this feature.
Thank you.
Yep we do. Thank you.
Hello, is your theme compatible with this plugin? Ultimate Affiliate Pro WordPress Plugin
Hello,
No, we do not yet test the compatible between theme and this plugin.
Thank you.
what is this guys, I bought my second license and it says invalid purchase code? why this is happening, please don’t send me the link on how to enter the code I know how and I am did follow the instructions but still says code invalid…please find a solution for this or refund.
Hello,
Please create a ticket on our support system with your site information then provide for me this URL so we can check this issue for you.
Thank you.
Hi ShineTheme Support,
I bought your theme with normal price 2 days ago and additional paid extra 6 month to support from 6 month to 1 year.
I want to refund money because; 1. Service is very slow and you doesn’t pay full attendtion to assist your customer. 2. New version of upgrade have many error in support team dashboard, How can low website still complete? which version?
We must to upgrade version all them times and waiting you to solve the error?
That way, I want to request REFUND, how can I continue please advise and proceed.
Hello,
Please create new ticket on our support system with your site information and more description of your problem so we can check and respond to you in there.
Thank you.
Something is wrong with the hotel theme. The hotel Average price with Set auto calculation average price off show $0.00
Not sure why?
Maybe its a bug
Hello,
We have noted this problem to check with theme. We will respond to you when finished.
Thank you.
cool. thx
Dear Author, any plans to add mapbox or OpenStreetMaps?
Hello,
Currently, we do not yet have plan to update this feature in theme.
Thank you.
