203 comments found.
Hey, I have a problem with your shop page. I purchase this template but I have a problem with the shop please see http://gaugengo.com/shop/
Hello,
You can create page shop. Then, you can go to WooCommerce -> Settings -> Product -> Choose page shop is Shop page
http://prntscr.com/p723ulBest Regards!
ArrowPress Team
Thanks for your help and answers That helped! Great WordPress.
Hello,
Can you take some time to rate our item 5 star in ThemeForest?
Best Regards!
ArrowPress Team
I will be able to upload and activate the theme myself. But what does your $50 include? I want the theme and the pages set up exactly as you have the them on the preview. How much? I have already purchased the them. Look great. Please let me know, thank you.
How much do you charge to upload the plug-ins and widgets and layout? What does the $50 Install cover?
Hello,
Thanks for your purchase.
When you buy our theme you can install the demo content according to our instructions. http://demo.arrowpress.net/modus-gui/
Best Regards!
ArrowPress Team
I am getting error message when i go to the index page of the theme.
Fatal error: Call to undefined function get_header() in /home/content/51/8934251/html/StayHotBathTubs/index.php on line 18Hello,
You can create tickets on our forum for support https://arrowhitech.ticksy.com/ . Then, Can you provide an admin account and link website info so I can check for your problem?
Best Regards!
ArrowPress Team
The site loads too slowly, even the configurations within the administrator are slow, I already tried on a new server and the problem persists, it is impossible to navigate on the site. PRIVATE TICKET #2131424 Helpme please
Hi, I am a user, I bought your template in themeforest Modus – Modern Furniture WooCommerce Theme, I am too dissatisfied, it is a slow template, with constant errors, difficult to navigate.
I had support in themeforest, but they didn’t help me with my problem, the support has expired, I want to buy the support, but I’m afraid they won’t help me with my problem.
I need help please, PRIVATE TICKET # 2131424
I can pay for support, but I need to know if they are going to help me solve the problems that your staff has.
My site: stanza.com.co
Thanks
Hello,
We have guided the ticket you created. https://arrowhitech.ticksy.com/ticket/2131424/
Best Regards!
ArrowPress Team
Hi, I need help please, PRIVATE TICKET # 2131424
Hi, i want to know if its possible on product page instead of add to cart you can put a contact form instead.
Hello,
We need custom code and then you will have to pay custom fees.
Regards,
ArrowPressTeam.
Hi, The problems with this theme are now causing havoc with my website as I am getting constant 503 errors, CPU is spiking and site doesn’t load. I’d appreciate help with this as soon as possible.
Hello,
You can contact hosting for support or you can upgrade your hosting bald.
Regards,
ArrowPressTeam.
No, the problem is not the hosting provider, the problem is in the template, it takes a long time to load or perform some action and when browsing the site generates 503, 404 errors, even within the WordPress administrator.
Can you suggest me AMP Plugin With our theme?
Hello,
Sorry. Currently the theme we have not compatible with AMP Plugin. You can install and test it. https://wordpress.org/plugins/amp/
Regards,
ArrowPressTeam.
These Plug in is not working on theme please update support theme otherwise we want to use another theme
Hello,
You can make refunds on themeforest to get refund.
Regards,
ArrowPressTeam.
Hello can we change the search result page design?
Hello,
You can install and active child theme. Then you can copy file search.php in modus to modus-child and edit code
http://prntscr.com/on911sRegards,
ArrowPressTeam.
I have a theme and follow for speed issue but speed index is not good. please help me.
https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.kalessi.co.nz%2Fnorth&tab=desktopHello,
We recommend some following plugins:-WP Fastest Cache plugin to cache the site.
http://hn.arrowpress.net/carhub-gui/img/themes/minify1.png- Auto Optimizer plugin to reduce image sizes.
http://hn.arrowpress.net/carhub-gui/img/themes/minify_ultimate.pngFor Ultimate Addons plugin, you should enable minify CSS and JS in Ultimate > Scripts and styles
Regards,
ArrowPressTeam.
I will follow the steps but not a get proper result.
Pleas give us solution
Hello,
Sorry. You can create on our forum for support. Then you can keep admin account information like that so we can check that issue for you.
https://arrowhitech.ticksy.comRegards,
ArrowPressTeam.
I want change View Collection in [Modus] List Category module, how can i do it?
Hello,
You can install and active Loco Translate plugin. Then, you can translate in plugin.
Regards,
ArrowPressTeam.
Hello,
I want to display SKU in Product page so how can i doit in latest theme version.
Hello,
You can create a ticket on our forum for support https://arrowhitech.ticksy.com/
Then, Can you provide an admin account info so I can check for your problem?
Regards,
ArrowPressTeam.
hi, I tried to modify some copy of the cart page from English to other language by editing cart.php (e.g. Shipping & taxes calculated at checkout, Product, etc.) But it seems that it can’t support language other than English. How can I fix it? Thanks a lot.
Hello,
You can follow instructions: http://demo.arrowpress.net/modus-gui/#10.Translation
Best regards,
ArrowPress Team
Hi!
Is the latest modus version compatible with woocommerce 3.6.5?
Best Regards! Steve
hello,
Yes. The latest modus version compatible with woocommerce 3.6.5
Best regards,
ArrowPress Team
THX
Is there a way to edit the css that is displaying product name and price?
Hello,
Can you take a screenshot of the layout product you are using or link your website? I will check it for you.
Best regards,
ArrowPress Team
surecarepharmacy.com.ng
Hello,
You can add style css in Appearance -> Customize -> Additions Css. Then, You can edit style css here:
div.price-product .price del span.woocommerce-Price-currencySymbol, div.price-product .price span.woocommerce-Price-currencySymbol { position: static; } .price ins span, .price span { font-size: 18px; color: #000; font-weight: 600; } .price span.simpleshopmessage { font-size: 14px; } .item-grid.grid-type1 .product h2 { font-size: 18px; color: #000; font-weight: 600; }
Best regards,
ArrowPress Team
Hi
I just purchased this theme and I am getting the same issue:
Can’t active plugin, error Warning: require_once(/public_html/wp-content/plugins/modus-post-types/importer/importer.php): failed to open stream: No such file or directory in /public_html/wp-content/plugins/modus-post-types/functions.php on line 167
The file in the link above is also creating the error.
Please send corrected plugin.
Thanks!
Hello,
You can download and update /modus-post-types plugin http://demo.arrowpress.net/plugins/modus/modus-post-types.zipBest regards,
ArrowPress Team
Hello, post option not show http://prntscr.com/o6tyg8
Hello,
You can download and update /modus-post-types pluign
http://demo.arrowpress.net/plugins/modus/modus-post-types.zipBest regards,
ArrowPress Team
Can’t active plugin, error Warning: require_once(/home/aa/public_html/wp-content/plugins/modus-post-types/importer/importer.php): failed to open stream: No such file or directory in /home/aaa/public_html/wp-content/plugins/modus-post-types/functions.php on line 167
Hello,
You can download and update again. I updated it.
Best regards,
ArrowPress Team
Plugin active, but not show full option. Screenshot http://prntscr.com/o78623
Hello,
You can install and active Classic editor plugin
Best regards,
ArrowPress Team
Hello. I’m trying to reach your support forum but it returns: 503 Service Unavailable No server is available to handle this request.
Hello,
Please try again! I am still work on https://arrowhitech.ticksy.com/
Best regards,
ArrowPress Team
Call to undefined function wc_get_product_visibility_term_ids() in /home/cryptovi/stevensonandreid.co.uk/wp-content/plugins/modus-shortcodes/templates/modus_product.php on line 158
found this is error log
Hello,
You can create a ticket on our forum for support https://arrowhitech.ticksy.com/
Then, Can you provide an admin account info so I can check for your problem?
Regards,
ArrowPressTeam.
Hi – my website is spiking CPU and i think it has to do with old template files for woocommerce. Could you have a look at my site and update woocommerce template files if I renew support?
Hello,
We will update the latest version as soon as possible. Then there will be an email notifying you in the email you registered to purchase.
You can delete and update modus shortcodes plugin. I have optimize plugin. http://prntscr.com/o0prlbRegards,
ArrowPressTeam.
The problems with this theme are now causing havoc with my website as I am getting constant 503 errors, CPU is spiking and site doesn’t load. I’d appreciate help with this as soon as possible.
Hello,
You can follow instruction optimize theme http://hn.arrowpress.net/carhub-gui/#11.SiteSpeedUpYou can contact hosting for assistance.
Regards,
ArrowPressTeam.
I have purchased and hoseted in Google cloud but each time its saying cpu overutilized and getting scrambled. Please have a look at the internal plugins and let me know the exact error
Hello,
You can delete and update modus shortcodes plugin. I have optimize plugin. You can delete plugins when not in use.
http://prntscr.com/o0prlbRegards,
ArrowPressTeam.
where i could get new modus plugin? will this make issues for my existing website during the delete and update?
Hello,
You can download latest version on ThemeForest. It is in the installation package. It does not affect the deletion and update.
Regards,
ArrowPressTeam.
I have updated but still its saying :- PHP Memory : 32.73 MB of 1024 MB (3% used) | RAM : 77 GB of 108 GB (71% used) | CPU Load: 15% Get Version 5.2.1
Hello,
You can follow instruction optimize theme
http://hn.arrowpress.net/carhub-gui/#11.SiteSpeedUpRegards,
ArrowPressTeam.
It was not regarding the sitespeed! Few of your background process are very high and google cloud demanding highest configurations and it will xost too much for the me. Please let me know which plugin is wrong and send me the error free one.
Hello,
You can update modus shortcode plugin in package.
http://prntscr.com/o2pxkxRegards,
ArrowPressTeam.
I have already done this but no result so far. Still its showing huge ram consumption like 76GB out of 110GB RAM
Hello,
Can you give me some information that I can check the problem? Please create new ticket in https://arrowhitech.ticksy.com/ and give me some website information! We will make it’s private!
Best regards, ArrowPress Team
not able to reach your above url?
Hello,
Please try again! I am still access to the URL https://arrowhitech.ticksy.com/ Or you can send us viva our email!
Best regards,
ArrowPress Team
Checkout page is suddenly showing blank. What can be done please?
hello,
You can create a ticket on our forum for support https://arrowhitech.ticksy.com/
Regards,
ArrowPressTeam.
