12001 comments found.
Hello, I have a problem with the operational hours section, the hours are from 9am to 6pm but it always comes “closed”, additional I can not translate that part into Spanish. thanks for your help
This need further investigation by our team so they will require your site and login details.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam Customer Success Samurai
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Very nice functionalities, but please add more professional and nice looking demos
Thanks! Yes sure we do plan to add more.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello, When a user submits a review and doesn’t include a picture it displays a grey default image placeholder. via.placeholder.com is hosting the images as well.
Two questions, First, is this something that will cause any issue with SSL or breaking HTTPS? since the images are hosted on another website?
And second,
This grey image shows on the front page of the website under activities. It’s an incredible eyesore. Is there a way to make it so there is a default substitute image that will automatically be placed there instead, or maybe have a setting to allow or disallow users to submit images?
Anything other than the way it is now.
JoeBailey72,
This needs to be further reviewed by our support team and they are better trained to respond to your questions.
Click Here For Helpdesk
Best Regards,
Sam – Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Thanks for the response however I don’t need support at the moment. I am asking my question before I purchase the Listing Pro theme for a client of mine as I have demonstrated my website to him and he asked about these questions and would like answers before purchase.
Is there a setting in the theme that would allow the admin to upload a default image for all reviews that are posted without an image attached? I do not see one, so I said I would inquire.
As of now, As I can understand, by default reviews with no image attached show a grey blank placeholder. That is how the theme is by default correct?
These placeholders are hosted on another website correct? Placeholder.com
I do not need to know if I can have support fix this. I just need a “yes or no” answer on whether there is a setting that will allow an admin to add a default image of their own and stop hosting placeholder images from a third party.
So this is a theme features question about the theme, as it is currently sold.
Thank you, and I look forward to your response.
Hi, can you please tell me if placeholder.com adding grey images to all reviews that are missing images in the theme is a default function? images like this – http://i65.tinypic.com/vpiv6o.png
If this is a default theme function, is there a way for admins to change this via a setting in the theme to set a “default featured image” hosted on the website instead of calling for images from a third party to be loaded as placeholders?
Dear JoeBailey72,
Thank you so much for your patience. We apologize for not able to get back to you earlier.
Is there a setting in the theme that would allow the admin to upload a default image for all reviews that are posted without an image attached? I do not see one, so I said I would inquire.
I want to clarify your question. Are you referring to the images that show right below the review, see http://prntscr.com/o2bj62
If yes then there is no such option to set the same default image to auto post with every review. This will need modification as per your requirements.
OR are you referring to the listing details featured image? see http://prntscr.com/o2bkdo
If it’s the listing featured image then yes you can set a default image.
As of now, As I can understand, by default reviews with no image attached show a grey blank placeholder. That is how the theme is by default correct? These placeholders are hosted on another website correct? Placeholder.com
In the theme options > listing settings > general there is an option to upload your own placeholder and it will be hosted on your own site, not on any external site. http://prntscr.com/o2blivHere’s an example of how someone is using a default placeholders https://prnt.sc/o2bmw5
see in action > https://southfloridasbest.com/?select=&lp_s_loc=&lp_s_tag=&lp_s_cat=&s=home&post_type=listing
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
I see that there are two pages of comments where customers are requesting a sticky header. This is the only thing keeping me from buying this theme for my client. In a few days, I’ll be forced to get them one of the others that’s not as nice as yours, but has a sticky mobile navbar built-in.
I really wish you could add the custom CSS here so anyone could just add it who purchased your theme.
It’s been a couple of years since the first request for a sticky navbar was made. Is this not something the developers want in their theme?
I’ve had themes where I had someone come in and make the navbar sticky, and half the time it worked well and half the time it didn’t or was broken by any update.
Hi chronicrd,
Please check your email. I have sent you a direct message.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Can someone answer me, can I convert this website to like anyone can register on it and anyone can post products to sell/trade/buy is it possible with this theme and other plugins? Thanks
Hi Emanuell1,
I believe you are looking to build a classified site like Craigslist or LetGo.
ListingPro was built from ground-up as an end-to-end Directory Solution. If you want to use it as a Classified, it’s up to you but we don’t recommend. Please kindly review the demo carefully and make sure it works for your use-case as we can’t guarantee it’s suitable for a classified use case. Before proceeding you must understand the difference between Directory vs Classified.
For more info please read the following FAQ: https://docs.listingprowp.com/faq/can-i-use-listingpro-to-build-a-classified-site/
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
I wonder if I can use this theme for saas companies directories. Obviously I don’t need many things that are on the demo. (eg. map, cities, gallery, open/closed etc.) Will I be able smoothly remove those things without hiring a developer or affecting the website performance)?
In simple words can I use this theme for websites not companies? WIll you use this theme for this purpose? Thanks
Yes absolutely you can disable the stuff that you don’t need to appear and use it for online businesses only.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
I just realised that you are using WPBakery Visual Composer. Is this right? I hate this builder, the worst builder ever 
We do plan to add an additional builder in the near future, along with our own drag & drop layout customizer and more.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Pre sales questions: Is there a demo showing a page that has not been “claimed” yet so we may see what that might look like? Is a claimed page / user a 1 to 1 relationship? Meaning a single user (login) can only be allowed to claim/edit a single business listing? Or could a business owner(user) use a single login to claim more than one location? (i.e. Joe Peperoni owns two location in town – Peperoni’s East and Peperoni’s West. Could the owner Joe use his one login to claim both listings since he is the mower of both businesses? Finally, I assume once a request is made by a user to “claim” a business listing, that request must be manually reviewed and approved by a human admin, correct? (if this is the case, I would assume the webmaster of the site would receive an email indicating a claim request has been made and needs to be reviewed/approved)
Hi Bowerweb,
Is there a demo showing a page that has not been “claimed” yet so we may see what that might look like?
Yes sure. Please go to the following link to see examples:
Unclaimed listings: Click Here
Claimed Listing: Click Here
Is a claimed page / user a 1 to 1 relationship? Meaning a single user (login) can only be allowed to claim/edit a single business listing?
Single use can claim multiple listings with no limit but it’s up to the admin to approve single or multiple. And yes to confirm like your example of Joe, he can claim both his locations.
Finally, I assume once a request is made by a user to “claim” a business listing, that request must be manually reviewed and approved by a human admin, correct? (if this is the case, I would assume the webmaster of the site would receive an email indicating a claim request has been made and needs to be reviewed/approved)
Yes absolutely correct.
You can offer bother FREE or PAID claim. Once someone submits a claim request, you as admin need to approve it and the ownership will be transferred from the site-admin to business owner.
For paid claim you can create separate pricing plans for just paid claim or you can choose to have same pricing for both pay to claim an existing listing or add a new listing.
Watch how a business owner submit a paid claim request
In the above process user only selects the pricing plan and doesn’t make the payment yet.
Watch how to approve a business owner claim request
Only once the admin approve he will be sent an email stating the claim has been approved to process the payment. The provided link in the email will take user to checkout.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Features and Form Fields not showing during admin adding or editing. However, they both show if using Submit Listing (non admin). The problem is that when you edit them, both the Features and Form fields will not be saved because they don’t show in the panel in the first place.
I have already submitted a ticket and waiting for reply.
Hi webbline,
Sorry we could not reply due to the holidays, Please check your ticket it has been figured out and its working fine.
Thank you.
i want to focus on events and forum, is this possible and integrated with this theme ?
Hi Toromfhd,
Thank you for your patience.
Yes you can focus on Events. Please watch this video here on how to create events in listingpro https://youtu.be/RzxeDWqmc0k
But for forum you should be able to any forum extension. Forum is not a core directory feature and we haven’t tested any form of integration with any forums. Also it might actually doesn’t requirement an integration. I am not 100% sure but I might be just able to function as it’s own thing on the side.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam – Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi, does this have automatic notification for example when package is about to expire?
Yes email notifications are sent to the users when their package is about to expire.
There are all sorts of notifications generated for site admin and business listing owner.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hello! I am extremely impressed by your theme. It’s wonderful and have so many features. I am very interested in buying it. However, I have a question. Since I am from India, and my client base is mostly Indian, so I was looking forward to have a payment gateway that supports Indian payments. Is there any possible of integrating such payment gateway? There are many but most popular ones are Instamojo and Razorpay. They also support international payment. Would really like if you plan to integrate them in the theme. Many thanks!
Hi Neo4evr,
Thank you so much for your kind words. ListingPro already has the following payment gateways integrated, Paypal (Express), Stripe, and 2Checkout. If you like to integrate with any other payment gateways, we provide a developer-friendly payment hooks plugin that will save time for a WordPress developer. This will require an experienced WordPress developer to properly integrate. Sorry currently we don’t have any specific payment gateways for India.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hey there!!!
We want to inform you that we have just launched a Payment Gateway for India – RazorPay and now you can monetize your directory with ListingPro.
Get Razorpay for 75% Off for limited time!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that now you can get the PayU payment gateway FOR FREE!!
https://listingprowp.com/downloads/payu-india/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please check filters not well arranged on mobile view now open, near me, price https://www.dropbox.com/s/cbg75zcjx8199er/Screenshot_20190609-123850_Themeforest.jpg?dl=0
We are not seeing this problem on our end. If you have already purchased please open a support ticket and provide more details of your mobile device to properly help you resolve it.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi, I have purchased your theme, I have one doubt, I want add 2 text boxes in Add Listing form. How can I add, please tell me And I want to add each category separate section with listings like as in home page Exclusive Popular listing Section. Tell me
2 days back i asked support no one answer, waiting for the reply. Again am asking you my doubt here. I have 4 categories like as electronics, fashion, beauty spa, hotels. Now I want to display each category listing one section. For that I used ListingBY while create section in home page. But category names not displaying. In the form of Explorer displaying for all categorys. Plz tell me how to change and if I open front end listing showing in menu blog, other menus. I want to delete that. Where can I delete and in this page I don’t want Google map.
Hi venky7413,
I have checked our helpdesk information panel and could not find any such ticket created by your account, We have not received your any ticket, Please try to create a new ticket so we can communicate with you to resolve out your query.
Thank you.
Please check i have created new ticket
Yes we have received your ticket now and our agent has responded to your ticket at the same time.
Good luck.
Hi, two questions 1. is there a way to demo the dashboard? 2. Is there a way to have listings expire? I wish to list auditions and don’t want to have them hanging around after the fact. Thanks 
1. is there a way to demo the dashboard?
Yes please go to our pre-sale FAQs page and scroll down to get demo access instructions.
Please Also Checkout Our Pre-sale FAQs
2. Is there a way to have listings expire? I wish to list auditions and don’t want to have them hanging around after the fact.
Yes you set number days for listing to expire.
Hope this helps and don’t hesitate to ask any further questions.
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Love it. Thank you so much!
Thanks!
Hey man I got everything configured and got the maps API working. However, I can’t for the life of me find where the listing expiration settings are. Can you help me out?
You can set the listing duration under Pricing Plans.
See this > http://prntscr.com/o0r0ok
If you need further assistance please kindly head over to our help desk.
Click Here For Helpdesk
Best Regards,
Sam – Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Do you have in plan to use your own instant booking option, not with other external plugins? Thank you.
We are looking into our options and considering it.
Do u have a plan to add more demos?
Yes we do have plans to add more demos.
How do I change the search icon in the header (magnifying glass) to a different color?
ethantaylorc,
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Hi, when i install last theme with Listing pro plugin my site is very slow down. about 11 sec. And i try to install before this update plugin listingpro he back with normal speed.
This need further investigation by our team so they will require your site and login details.
Please Go To ListingPro Helpdesk for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
I created a wordpress site with listingpro theme and it works fine on my browers. But, when I try to access the same site on my mobile it redirects to classic.listingprowp.com 1. Could you please help me understand what’s going on here?
Please kindly update the following url with the correct url for your site. http://prntscr.com/nzhakw
If you need further assistance please kindly head over to our help desk.
Click Here for Technical Support
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
Pre-sale question: Google maps are paid now and I did not see anything else is available with ListingPro. This what is preventing me from buying this program. Please clarify, do you have any other maps available with this program? what is the solution?
Bata,
We plan to include a free maps options in the near future. We are already working on it. We understand this feature is a top priority.
Hope this helps and don’t hesitate to ask any further questions.
Please Also Checkout Our Pre-sale FAQs
Best Regards,
Sam from Cridio
Customer Success Samurai
Docs | Pre-Sale FAQ | Video Tuts | Helpdesk | Community
can you notify me when this ready? Thanks
Sure we will try our best to notify you when ready. But please do follow up with us in 2-3 weeks.
Thanks!
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