714 comments found.
Hi there! I can’t seem to get my website to display all the categories. I have gone through and deleted all of the empty categories and each portfolio entry is assigned. Can you help? http://www.juliedion.com/
I tried to start over with the categories and ran into the same problem.
Previews not working (Test Drives are all 404 not found).
Hi @FlatifyFiverr
I will redirect this topic to the developers and they will check.
Kind Regards
Hello, I have purchased your theme and I am customizing it to make my own pages. Can I have different margins and padding in pc browsing and phone browsing? How?
Hi @c1simeon
At first, thank you for your response and for choosing our theme.
Please contact our support team via this email:contact.wproyalflush@gmail.com and they will check for the possible solutions with the Custom CSS snippets.
Kind Regards
Hi, As i understand Elementor is not included? But you theme is compatible? You have some screenshots of front end editing. What tools do I get with the theme?
At first, thank you for your response and for choosing our theme.
Our theme is fully compatible with the Elementor page builder.
The question was not if it’s compatible: Question 1 – does Cufo include the pro version of Elementor? (I ask because other themes list that they INCLUDE Elemento, a value of xx$ Question 2 – in the screenshots you show front end editing. What tools do I get with the theme, to edit my webpage?
1. No Cufo does not have included Elementor Pro, it uses the WP Bakery page builder. 2. Can you please describe more detailed what you mean by”What tools do I get with the theme, to edit my webpage?”
Kind Regards
Hi I can’t navigate in Cutomizer theme, word press talk about a wp_debug, I need modify my web site
The Royal Portfolio shortcode is broken, it will not display my portfolio properly. I need help urgently but there’s no news from support.
Please contact us via email address (contact.wproyalflush@gmail.com) and share the screenshot of the issue.
Hi, I’ve sent support ticket in before. Please check with Vako.
I just installed this theme on a completely fresh WordPress and I am getting a lot of php errors from different plugins and the theme itself. At the moment this is completely unusable for me.
For example: Warning: count(): Parameter must be an array or an object that implements Countable in [...]/wp-includes/post-template.php on line 316
Please contact us via email address (contact.wproyalflush@gmail.com) and share the screenshot of the issue.
Is there an error with a lot of Portfolio category? I am trying to create a lot of Portfolio category and divide my portfolio into three, but I think there is an error.
Im using WP Bakery Page Builder.. .How can I center a gallery? And also if I create a link, to an amazon page for example….how can I have an image be a link? As opposed to just having text? If its easier for you to email me or online chat please email me.
Hi @gg1234gg1234
Please contact us via email address (contact.wproyalflush@gmail.com) and share the screenshot of the issue.
how do i change the colour of royal contact form, i want it to be black/dark grey with white text
Hi,
Sorry for the delay, I was on holidays, pleas navigate in Customizer > Input section and you will find all color options to change it.
Kind Regards, Nick
Hi there. Thank you. I had a few other questions. Could you email me directly? Or how can I email you?
also how do I replace the image behind the areas such as PORTFOLIO, BLOG on Hunter theme… I can’t find it…
Hi, where do I change the main image in the about section in the Hunter theme…can’t find it…
I have a portfolio item with the format set to VIDEO. How can I add some images below the video and the text?
Please contact our support team via this email: contact.wproyalflush@gmail.com and they will check.
_
Another question… I have videos and images stacked in my single portfolio pages, ... but they don’t have gaps. Is there an easy way for me to just add a space in the embed code?
Hi,
1. Unfortunately, it’s not possible, we can create CSS snippet for this but it will cause some other responsive issues.
2. Can you please describe your issue more detailed? Can you please share the screenshot of the issue or a link where the issue exists?
Kind Regards
actually I found this online… I just added this code inbetween the videos embed links and it workd….the gap is not very big, I would ideally want twice this gap but it’s fine. So I thought I just share this Just add that inbetween embed video links and it will have a gap. The images I solved by giving them captions and then adjusting the gap as you mentioned in some of your other replies
&_n_b_s_p;_
just type that but withouth the underscores… if I type it into this comment box it goes blank..I typed it into my previous reply but it turned into a space
So if you type this inbetween embed codes seperated by hitting enter and going to the next line then adding that then hitting enter and then putting in your next embed code, there will be gap in the videos! 
Easy!
I am glad that you have managed to find out it by your self.
Kind Regards
Hi. Thank you for the theme. It’s great.
Can I get mobile version to look exactly like desktop version?
Hi, will WPBakery Page Builder and Ultimate Addons for WPBakery Page Builder be updated some day?
Hi, please contact us via this form and we will provide instructions about update
https://themeforest.net/item/cufo-responsive-customizable-portfolio-theme/9927602/support/contactKind Regards, Nick
How i can get update for EssentialGrid?
Hi, please contact us via this form and we will provide instructions about update
https://themeforest.net/item/cufo-responsive-customizable-portfolio-theme/9927602/support/contactKind Regards, Nick
Hi there, are you still working on my issue with the video lightbox? I haven’t heard from you for a very long time. I was assured you had not forgotten but this has been going on for weeks now and is incredibly frustrating. Thank you
Hi,
yes we are working on it and get back soon, probably start of next week.
Kind Regards, Nick
Okay I look forward to hearing from you soon
Hi,
Issue is fixed, please update theme tomorrow.
Kind Regards, Nick
Hello,
I have a portfolio page displaying images in the post “Format” – Gallery. When I add images to the page, the images stack right on top of each other with no space in between. I’ve had no luck solving this problem, I’d like to add a little bit of padding between each image.
Also, the reason for doing this is I’ve been troubleshooting the best way to display images. Whichever way I post, the images don’t look as sharp as they should.
Please advise, than you.
Hi,
can you please share screenshot of the issue please? also page url will be very helpful.
Kind Regards, Nick
Here is the page link: http://pmcreative.org/?royal_portfolio=del-monte-foods#prettyPhoto
I don’t know how to attach an image here.
Please use this image sharing host https://imgur.com/
Attached is a link displaying the stacked images with no space in between. Please help. https://imgur.com/a/PvFJXcW
Hi,
please share site access details and send it on contact.wproyalflush@gmail.com, please include your text describing issue you have and our devs will check this.
Kind Regards, Nick
OK, sending site details now, thank you.
