5515 comments found.
I want to use this for property rental on yearly basis, is it possible to configure property booking to yearly?
Hello, If you need to set a price for 1 year of booking, we don’t that such an option. Please see the demos and if you have any questions please let me know to assist. Thank you
Hi, we have a client that needs a solution for their yacht rental tour company. The client not only rents yachts, but also offers packages/activities (skydiving, restaurants, etc). Because of this, we need 4 membership types:
1) Yacht Owner 2) Vendor (restaurant, vacation partners) 3) Guest 4) Super Admin
There are a few other details that I won’t mention here, but I would like to get in touch with you guys to see if you guys offer custom modifications to your plugin?
Hi, Thank you for the interest. The project is pretty complex. Unfortunately we’re not able to do custom development at the moment. Please send a message from here https://themeforest.net/user/wpestate and will recommend a place to get a free quote, although for this complex project I am not sure if a quote can be given. I will share what I know.
Thank you
I’m trying to put links to AIRBNB and VRBO in each listing, but the links get erased. How can I accomplish this?
Hello, Please check if you use “add” and “save” https://help.wprentals.org/wp-content/uploads/2015/12/ical.png for further help we need to see the site. So please send a ticket in client support – http://support.wpestate.org Thank you
Hello.
How do i remove certain fields (like Cleaning Fee, City Fee, etc) from the Submit listing Form. I just want to make my Form simple and not lengthy.
Also how do i integrate or add a new payment gateway (Paystack) to my Payment options.
Thanks
Also how do i edit an option like “Security fee” to another Name like “Agency Fee”
Hello
You manage submit form from theme options https://help.wprentals.org/article/1-30-how-to-manage-submit-form-fields-and-mandatory-fields/
A new merchant needs custom development. We explain here the current code https://help.wprentals.org/article/technical-how-to-integrate-new-payment-gateway/
And that can be used as documentation to implement the change you wish, but we’re not able to guide on how to make this change I am afraid as it’s complex and requires the code is actually written/tested. That falls under custom development which unfortunately we’re not available to do for our clients either as our schedule is already full.
I couldn’t advise how much this would cost either as it depends on many factors. What I can advise is to ask a developer before you decide on moving forward with such a change if they can quote this.
Also how do i edit an option like “Security fee” to another Name like “Agency Fee”—> Please see this help https://help.wprentals.org/article/how-to-modify-theme-text-in-english-with-poedit/
Please send a ticket in client support – http://support.wpestate.org for further help.
Thank you
Thanks
You’re welcome.
Also, After filling the first page of the listing Submission. Why doesn’t it redirect to the next page? Until i have to click on go to Price Settings
First time – the property is saved and because the post id is created when it’s saved, it cannot redirect to 2nd step. From the 2nd save – it always redirects.
hi, is this theme compatible with wc vendor system?
Hello Juan, Thank you for the interest in the theme. We don’t have compatibility with WC vendor or any woo commerce product.
Thank you
pre purchase questions; 1. is there a way for hosts to review renters so that hosts can get to know renters better before they rent to them? 2. can hosts have multiple listings on the same profile?
Hello aidenpm
Thank you for the comment.
We don’t have either feature I am afraid. I saved your feedback to our wishlist, but we don’t have the options.
Thank you
On my website, All text and images that are written in the description part does not wrap into mobile. On mobile it cuts off the section and cannot be scrolled or viewed. Is there a way to fix this?
Hi Albert, It’s really difficult to check without seeing the site. Please open a ticket in client support http://support.wpestate.org/ to understand the situation first. Thank you
Hello. The “where do you want to go” field in my search bar show “Oops Something went wrong” What could be the problem. Cos i’ve entered my Google API keys.
Hi, The key is not correct if you see that message. You can check the exact message from google api in browser console.
And double check the api creation too http://help.wpresidence.net/article/google-api-key/Thank you
Hi, Why do get the the same message about the booking request, who rents a boat and who has a boat ? Regards
Hi ratabalint
I don’t know. We don’t have a message sent to use when booking the request (only when booking is confirmed).
Maybe you have the same email as user set as duplicate email in theme options – social and contact.
For further help please send us the site details in client support http://support.wpestate.org
Thank you
Hi, How can I delete the social accounts icons from my website because I do not have any social account. I know where and how can I change the links, but I would like to remove them from my site. Thanks in advance. Regards
Hello ratabalint, You just delete the links and save. Please open a ticket in support support.wpestate.org with wp-admin access and we will help. Please confirm the ticket ID when you have it. Thank you
Hi, use tokeet as a channel manager, it seems to have synced but it i s”pending” on the imported ical calander.Is there any way i can “approve” from the wprentals theme to allow tokeet to sync with my ical? I cant seem to find anything?
Hello Max
We don’t restrict export of ical from theme end. It’s automatically syncing.
Maybe tokeet has a special setting for ical imported. There is nothing in their documentation to understand https://help.tokeet.com/articles/1363560-connecting-ical-channels-with-tokeet Please contact Tokeet support as well to confirm how “pending status” must be changed and if you need us to share some specific information please let us know in client support http://support.wpestate.org
Thank you
pre sales question: is there is a way to use woocommerce to handle the payments with other payment gateways?
Or is there is a way to use our JCC Payment Gateway (Cyprus) plugin to work with your theme and plugins? I don’t want to use stripe or paypal.
Hello, We don’t have a way to use Woo Commerce. Will save your feedback to wishlist, but we don’t have this option. You can add new merchants but with custom development. Thank you
Hello. Hope you’re well.
We released 2.7 theme update with WooCommerce as option to pay for a booking. WooCommerce allows to enable on checkout different merchants from their list (please note some are paid but we don’t have control over that https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ ).
This is how you enable this option https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
And this is a demo of the process with woo commerce https://demo1.wprentals.org/ We only added the standard woo commerce merchants on check-out, but any woo commerce merchant can be added.
Thank you
Hi, this is also a pre-purchase question:
Can the template/system handle that if a guest wants to instant pay after the room booking – not the deposit but the whole amount – is it possible via stripe or paypal immediately?
Hello TeeSys
Thank you for the interest in our theme. Admin can put 100% deposit and user can pay 100% deposit for booking to be confirmed.
If admin puts less than 100% deposit, user pays the value set as mandatory for booking to be confirmed.
The different (remaining balance) can be paid at any time.
Thank you
Oh okay so it is absolutely possible.
All right, then one more question: Where/when can the guest pay that price? – for example through the woocommerce checkout, or after the “book now” button the systerm redirects the guest immediately to the paypal/stripe with the amount, or nothing happens after the booking but in the feedback email there is a “pay it now” button and that will redirect… so how does the payment work?
Hello TeeSys
The theme doesn’t have woo commerce support
There are 2 situations
1. Without instant checkout enable
user logins – sends booking request owner approves or denies the request if request is approved – user is notified of that and in this case if admin has a deposit value set he must pay the deposit (from his user dashboard). Payment is received in admin account and booking is confirmed
2. With instant booking enabled – https://main.wprentals.org/properties/summerlin-cabin-perfect-holiday/
User logins – sends the request and he is prompted to pay from the booking form. Payment is received in admin account and booking is confirmed
Thank you
All right so the admin account ensure the payment opportunity?
Hi TeeSys – Money go to admin account (if that is what you wanted to know). If it’s something else, please send more details.
Thank you
Hi, more details: So let’s suppose I am a guest, i would like to reserve a few days (without instant checkout enable), so I log in to the site, after finding my room select the necessary datas, and then I click on book now button (with deposit value). The owner approves my request so i got the feedback, and now i want to pay this value for example via paypal. To do this I have to log in to my site account and there I will find the paypal opportunity as payment then let’s go… or in the feedback email there is a pay it now button that redirects me to the paypal surface…? So all in all how does the final payment step work?
Hello
The payment for deposit is done from user account after he logins.
https://help.wprentals.org/wp-content/uploads/2015/10/pay-the-fee.pngPay invoice in full is optional but the button appears in user dashboard too https://help.wprentals.org/wp-content/uploads/2017/03/optional.png
Thank you
Oh okay now I completely understand…
Then the very last question: there is opportunity to create other gateway (simplepay) with custom development right?
Hello again
New merchant is be possible with custom development.
We explain here the current code https://help.wprentals.org/article/technical-how-to-integrate-new-payment-gateway/
And that can be used as documentation to implement the change you wish, but we’re not able to guide on how to make this change I am afraid as it’s complex and requires the code is actually written/tested. That falls under custom development which unfortunately we’re not available to do for our clients either as our schedule is already full.
I couldn’t advise how much this would cost either as it depends on many factors.
What I can advise is to ask a developer before you decide on moving forward with such a change if they can quote this.
Thank you
Hello,
Yes sure, i have to discuss with the developer before.
All right then, thank you very much for your help!
You’re welcome.
Hi, i am looking for a flexible rental/booking theme for a new website and I need some theme where I can flexible set/customize the link/url of the „Book Now“ button. Is it possible in your theme to customize the URL/Link of the „Book Now“ Button?
Goal is to make listings that by clicking the “Book Now” button link directly to the affiliate-partners.
Thank you
Hi Kainer
I understand what you describe, but this will need custom development.
Thank you
OK, can you tell mw how to do it? Theme is bought by client already.
Hi kainer, It’s not a straightforward change so we can’t advise how to do it. You would need to create a variable (to add the redirect link for each property) then make the variable link to booking now button. It’s not a copy/paste change and without doing it we can’t advise on the steps.
There is a series of JS actions links to the button you would need to disable, or hide the button and add a new one which does what you need. i can only share this technical help on how booking is structured now https://help.wprentals.org/article/technical-booking-explained/ but I can’t give further instructions.
Thank you for understanding
Hi, there is a way to customize all emails send to customers? I would like to add a logo and some images in the body content. Thanks in advance
Hello, In the email management you can add images – links. https://help.wprentals.org/article/email-management-in-theme-options/ Thank you
To the comment about booking without register. Look at VRBO.com. It is one of the biggest and it does not require you to register. Book without register is the only feature stopping us from taking our site live.
Hi rkpeterman
Thank you for the feedback. On vrbo.com – all payment is done in full when booking request is made.
Is that how it should work?
Thank you
Does this have the same “Custom fields” system as the WP Residence theme?
Hi, Thank you for the interest in our theme. Yes, it does have the same custom fields. Thank you
I’m considering this for a client who has a vacation rental company with 10 properties and wants a complete overhaul of their site. Can payment processing (for reservations) be integrated with Authorize.net (which they currently have on their current working site)?
Hello
Thank you for the interest in our theme.
We don’t have authorize payment support. That would need custom development.
Thank you
Thanks for the quick response. I see that the theme works w/ PayPal…does that mean it will work with the (fully integrated) Pay Pal Pro version?
Hi Jeff
I couldn’t find a different between PayPal and PayPal PRO. Please explain what you expect to happen.
Thank you
Sorry for my delayed response. PayPal (standard) takes you to the Pay Pal page to either login to PP or use your own credit card for payment. PayPal PRO allows you to integrate the entire process within the site so it is seamless – similar to how authorize.net works. Pay Pal Pro has a monthly fee associated with it, whereas standard PayPal (standard) is free of monthly.
Specifically…will your system work with this: https://www.paypal.com/us/webapps/mpp/paypal-payments-pro
Or will it work with Stripe Integrated Payment Solution?
Hello Jeff, We don’t have PayPal PRO support. We have standard Stripe integration https://stripe.com/connect You can see a stripe button in demo too – where you can use the stripe test cc info to make payments. Thank you
Hi I can’t register on your website http://support.wpestate.org/ I tried two emails and every time it says the email with a password was sent but I never received, I checked spam as well. Please advice how can I post the ticket / question?
Hi Darren, Please write from here to help create the support account https://themeforest.net/user/wpestate Thank you
Hello, I have been using this theme for my last project (for house renting) and I’m thinking to use it for another one. Would this same theme be suitable for boat rentals (charter) and marine docks rentals? For MARINE DOCKS rental I’d have to set a SEARCH filter which the user would have to choose the options: Boat type,lenght, width,draught and pick a date (from-to) in which they would rent the dock for their boat.
Would this theme be suitable? Thank you
Hi, Thank you for the comment. We have a demo for boat https://rentaboat.wprentals.org/ and the search fields in this demo can be modified (it’s search type 3 with custom fields support)
If you need help with tests please let me know.
Thank you
1. Is there a demo login ? 2. I’d have to change the existing icons (or add more icons) in the details of the boat ( https://prnt.sc/o1a6z2 ) . There would have to be: -Number of persons allowed on boat, -Boat type -boat lenght -rooms on boat … something like that.
Is it doable? Thank you
Hi gmiljevic052, Send me a message from here to help setup a domain with rent boat https://themeforest.net/user/wpestate
Here https://prnt.sc/o1a6z2 you can add up to 5 custom fields with 5 custom icons – https://help.wprentals.org/article/theme-options-listing-page-settings/
Thank you
Yes, it’d doable 
Hello, we want to know if you have another design custom of the calendar hourly ? because on mobile is not practical to select with the finger the hours.
2nd : We want to know if we can put 3$ fee and the rest in cash ? But we want when the client click on booking, they pay directly even without approval from the owner.
