562 comments found.
Hello. I am having a few problems with this template.
1) I am constantly gettin the info that Slider Revolution needs to update. I click update, everything runs as expected but then no update is made and the message appears again. I can’t even activate Slider Revolution because it says “Update Required”.
2) When I try to insert a block, some elements appear but with no text nor images…
What am I missing?
Thanks
Hello!
1) Please make sure you have the latest theme version installed – v1.7.3. If you don’t you need to update the theme. More info on how to do that here: https://www.leadengine-wp.com/documentation/knowledge-base/theme-update/
2) This is a known issue with the latest version of WPBakery Page Builder. We are currently waiting for their team to release the new plugin version. Please contact us at contact@keydesign-themes.com and we will provide a working version of this plugin.
Hello. Thanks for the replys.
1) The Envato Market plugin has the 1.7.2 version and does not say it has an update… Why?
2) Will do.
Thanks.
We are not sure exactly, but we will investigate. Try downloading the latest theme version and manually update. You will find the manual update instructions in the same article.
I have added Vimeo videos to the 2 modal windows you see at http://87.117.230.186/~ardoors/pages/examples/ using your theme option. Both of them show “Vimeo refused to connect” error when clicked. However if I embed the same first video (which you can see below the first modal panel), the video plays just fine, proving that there are no privacy or connection issues.
It must be related to the modal functionality I assume.
Geoff
Hello,
Try using the embed links. For ex: https://player.vimeo.com/video/346087373
Hi,
Awesome theme, is it possible to have 4 or 5 columns in the footer area
Hello,
Thanks for writing in! You can use max 4 widget columns in the footer area.
Hi, I’m thinking about buying your Wordpress theme but I have a question before.
I would need the Event Calendar plugin or similar and maybe the Booking plugin for rooms.
My website is related to the coworking business, reservation of rooms, etc.
Your theme is compatible with these plugins? Could you give me support to customize these plugins with your theme and follow the same aesthetic?
Thank you
Hello,
We haven’t tested these plugins yet with the theme but they are on our to-do list. We can assist in customizing the styles and fix any compatibility issues.
Thank you
Do you give me the psd please ?
Hello,
Sorry no PSD files are available for this theme.
Can you tell me how to disable your megamenu code? I’d like to use a plugin for creating megamenus but the layout conflicts with your own megamenu option.
Hello,
Please open a support ticket. We need to take a look with your install and the megamenu plugin you are using. After that we can offer a solution.
Hi, Could you please help me with tickets: #2045238 and #2046034
Hello,
Our team is currently reviewing your tickets. You will get a reply asap.
Cheers!
Hi
You previously mentioned that it is not possible to include header images on blog posts, after adding custom code I have this now working and is also showing on the “You may also like” posts, but on the blog homepage none of the feature images show?
Its seems a bit strange that you have chosen to not include the ability to add custom header images etc, for blog posts?
Is this something you will be including in future updates?
Thanks
Hello,
The blog posts featured image is displayed under the titles as you can see with our live preview website: https://www.leadengine-wp.com/standard-post/
Adding another featured image in the header area requires custom coding. This feature is still on our to-do list. In a future update, we will add multiple single blog posts templates.
Hi would like to check with you before i purchase : 1. under the workspace theme, there is login and register page, if the user register their detail, where can i get the database ? 2. And there is schedule tour button? is that plug in is compatible to the website template to have booking calendar plugin ?
Hello,
Thanks for writing in!
1. The login and register pages are displayed for demo purposes only. You need to install a separate membership plugin and configure it.
2. The schedule tour button can be linked to any page. The booking calendar plugin is not included in the theme package and needs to be installed separately.
Hi Bogdan,
Thanks for reply.
Is that any membership plugin that u can recommend that is compatible to the website template ?
We haven’t tested any Membership plugins but we can offer support in terms of styling and fixing any issues if they arrive.
This template is really great. I bought it for about 5 sites. However it has issues with speed (my best pagespeed score is 38 and i’ve implemented cache, minifaction, used font fallback,WebP, ...). You should really do something about it. I wrote several times to support but received very broad and unhelpful answers. However my website is https://oglasevanjenaspletu.si/ if you want to check for yourselves … Loking forward to speed optimization solution. The one you are suggesting doesn’t solve a thing.
Hello,
I see you have 2 tickets opened related to page speed issues. Please open a new ticket and allow us to do some tests and changes with your install. The next theme update is dedicated to improving the theme page speed.
Great thanks!!!
hello, we are trying to activate this theme but getting error as product key not valid, Please help us to solve this
Hello,
We need to take a closer look with your install. Please use the contact form on our profile page to contact us.
My site worked without problems while I had the support, when my template expired I stop working, my website only works if I activate any other template … Now, they tell me that I have to pay 6 months of support…
Hello,
Please use the contact form on our profile page to contact us.
Hi, interesting theme I check your demo but I don’t found different canvas menu for smartphone, I want to know if in theme option we can select different “effect” or it is only like on the demo : https://www.leadengine-wp.com/mobileapp-landing/ Thanks Best regards
Hello,
There are free resources online with different device mockups. The iPhone device is the only image that comes with our demo.
nvm
Found a problem with your theme. When I hide row for all views except mobile it still shows white space (same height as row would have had with all content.)
Hello,
Yes, there is a padding issue there. Please use the contact form on our profile page and we will help you with that.
How do i activate wp bakery for auto updates?
Hello,
Please see the premium plugins licensing terms.
Hi, which membership wp plugin works best with your theme?
Hello,
We haven’t tested any membership plugins, but we can offer assistance if there are any issue through our support forums. We can fix any plugin related issues in max 24h.
Hi
Is it possible to set a header image for blog posts?
Thanks
Hello,
Unfortunately, it isn’t. The blog post featured image is displayed under the title. Please see: https://www.leadengine-wp.com/standard-post/
I’ve just bought the LeadEngine, but the theme activation is not working with my Purchase Code! I need to start working now!!!
Please open a private ticket on https://keydesign.ticksy.com with your admin username/password and website to check it out. Thank you.
Ticket Sent, please help me out
Hi. Does it work with Elementor Pro? If yes, is there an access to the template library also via Elementor? Thanks
Hello,
We haven’t tested Elementor yet. The theme is optimized to work only with WPBakery Page Builder at the moment.
