26721 comments found.
<label> il tuo messaggio [textarea your-message] </label>
[submit “Invia”]
a column always appears. what should I change in css?
Hello,
Could you, please, explain this further more? What do you want to achieve? Just send us here your page link and some screenshot so we could check this closer.
Best, Qode
form on multiple columns
Ok. We understood now. You are able to add div tags with classes for columns like we did https://www.screencast.com/t/eCUulKH58GKo
Best, Qode
and recaptcha ?
Hi,
Try just to add this code in Custom Css:
.wpcf7 .four_columns > div{
padding: 0 10px;
box-sizing: border-box;
}and this is code you should add for recaptcha
.grecaptcha-badge {
z-index: 9999;
}best, Qode
perfect 
on the page where I put the form, there is an error in the footer with the background
Hello,
Please, explain further what is the error here https://www.screencast.com/t/3hKEPQRuGEcb
best, Qode
there is gray in the footer. in the other pages no
Hello,
Ok. It is because you’ve set some other page background colors on this page. Just add this custom css, too
.footer_top_holder .container {
background-color: #292725;
}best, Qode
done, does not work 
if I remove the form, everything works fine.
[acceptance acceptance-104] Autorizzo al trattamento dei dati personali ai sensi del D.Lgs. 101/2018 e confermo di aver preso visione della privacy policy.
custom css .wpcf7 .four_columns > div{ padding: 0 10px; box-sizing: border-box; } .wpcf7 .one_columns > div{ padding: 0 10px; box-sizing: border-box; } .footer_top_holder .container { background-color: #292725; }
Hi,
For any question like this one, please, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly assist you.
Best, Qode
Just updated to the latest version of Bridge and I lost all of my padding settings under Row Settings>General and Row Settings>Design Options. My entire website has been flattened to a pancake.
Hello,
We didn’t have complaints like this one. Could you, please, check if you are using WPBakery Page Builder plugin 6.0.2 version that is latest added with Bridge theme. Thanks
Qode
Hello, how can I make the circles of the child smaller”pie chart with icon”?
Hello,
For any question like this one, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent wil assist you there with anything that could be done within our theme.
Best, Qode
Receiving “Destination folder already exists” error when trying to install plugin
Hi,
Did you have that plugin installed before our theme? You should delete for example ‘js_composer’ folder from ‘wp_content/plugins’ folder on your server and try to install WPbakery page builder plugin again.
Qode
Hi Qode!
Is there a way to keep always the menu visible on mobile devices? Maybe some CSS or jQ? Right now there’s the Sticky Mobile Header, but it just shows up when scrolling back to top…
Thanks!
Hello,
Yes, you are able to disable Sticky Mobile header in Qode Options > Header https://www.screencast.com/t/AVnDv3tPo80
Best, Qode
Thanks for the response!
I think I wasn’t clear enough… I meant a fixed mobile menu on the top of the screen, not of the page. Always visible without the scrolling effect of hiding…
Thanks again and sorry for the confusion.
Hello,
You could try to add this part of code:
@media only screen and (max-width: 1000px){
.header_top_bottom_holder {
position: fixed;
width: 100%
}
}in Custom Css. Hopefully, it is what you’re looking for.
Best, Qode
Excelent, thanks! I also pushed the .content with the mobile menu height.
You are welcome. Glad to hear this is resolved. Thank you for the update!
Good morning. When wanting to access the ticket section to check if they answered an inquiry I did on your page I get the following (503 Service Unavailable No server is available to handle this request). What could it be?
Thanks
You are welcome!
hi there, pls check here: www-laricreazione.com in the tabs area, when you watch it at the mobile the fourth tab is allway visible below. how to solve? the fourth tab need to be seen just tapping the fourth tab. thanks
solved! thanks
Glad to hear this is resolved. Thank you for the update!
Hi again,
I still have the same problem with my blog it doesn’t take my translations and it doesn’t work correctly when you try to see the next post. I sended you to the support mail but it didn’t help at all. I also tried to make a new website using localhost with the same theme that i have on my website and without using any other plugin than yours it has the same problem. Please help me fix this problem because my work is also got stuck!
Hello,
it will be really helpful if you could reach us here support@qodeinteractive.com with your wp-admin access so our agent could check this closer. Thanks
Qode
Hi I I am submitted a ticket …......I would like to inform you that I am trying to change the Menu of my each category in every pages. It’s coming the same and I want to change it , So that I can make the Submenu of sub-category in my each pages. It’s same every where , It’s coming like this: All, Art, Business, Photography on each page and I want it to be different on each pages.
WIth ALL RELEVANT INFORMATION .LIKE WEBSITE URL AND SCREEN SHOTS >
PLZ REPLY TO ME ..MY WORK IS GOT STUCK
Hello,
We managed to find your ticket and as we could see, our agent already answered you there. Please, check whole response on our support forum.
Best, Qode
Hi! Do I need to somehow activate the theme or register a license on the site?
Hello,
Thank you for choosing our theme. No, there is no need for that.
Best, Qode
hi there, is there a way to have on desktop a font dimension and smaller one at mobile view? thanks
Hello,
In Qode Options > Fonts there are responsive styles for text : https://www.screencast.com/t/CbuF4y2yn Try to set your desired font sizes.best, Qode
thank you, what about in case of using custom fonts? where to change the custom font dimensions in case of mobile view? thanks
hello,
You’ll need to add some custom css for different media queries in that case. If you need further help, our support team could assist you at https://qode.ticksy.com/best, Qode
Hello,
I’m trying to update the theme, but its giving me list of errors like this: “Warning: array_flip() expects parameter 1 to be array, null given in /home3/myfuture/public_html/wp-content/plugins/qode-news/lib/shortcode-params-functions.php on line 193”
“Warning: Cannot modify header information – headers already sent by (output started at /home3/myfuture/public_html/wp-content/plugins/qode-news/lib/shortcode-params-functions.php:193) in /home3/myfuture/public_html/wp-includes/pluggable.php on line 1251 “
And I can’t access admin dashboard too. What could be the problem?
Hello,
Please, open this file: wp-content\plugins\qode-news\lib\shortcode-params-functions.php and check line 193 if there is any blank space and remove it https://www.screencast.com/t/THDHZcTkal That should be helpful. Let us know how it goes.Best, Qode
Actually it is not just one line. It gives me errors in different lines. Here is the link of my website: mostaqbli.org.
I updated the theme and activated Envato market plugin for automatic updating, then this error happened to my site.
Hello,
Please, send us here your website link so we could check the error closer. Thanks
Qode
Hello,
You’ll need to install/activate our Bridge core plugin that is mandatory. Just follow message from dashboard https://www.screencast.com/t/DhvUUyyl Then you should also update other of our Plugins you are using, as we could see you have restaurant, listing…Best regards, Qode
I can’t login to the dashboard. It gives me this message: ERROR: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.
Hello,
Please, check this article to see how to resolve this issue https://stackoverflow.com/questions/23615812/cookies-are-blocked-due-to-unexpected-output-in-wordpress
best, Qode
Hello, Issue solved. I reinstall the previous version of Bridge (17.) from cPanel and it works. So, I was able to update the theme and same problem occurs. But because I was logged in so I could update all plugins and the error gone.
Appreciate your support.
Thank you for sharing these instructions for solving. Glad to hear this. You are welcome!
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I’m building a new website with Bridge Theme and I’m using the original Bridge theme. I would like to know how I can to create a menu like this one:
https://bridge250.qodeinteractive.com/?_ga=2.205082448.1529462614.1560431167-1610145742.1560431167Thanks you.
Hello,
Thank you for choosing Bridge Please, for any question like this one, open a ticket at https://qode.ticksy.com and include your wp-admin access and our agent will assist you there to setup your website within our theme.
Best, Qode
I did 11 hours ago but I didn’t receive answer yet
Thanks you.
Hello,
Your ticket has been answered. Feel free to check whole response on ticksy.
Best, Qode
thanks you a lot! I was quite easy, thanks for that tutorial!
You are welcome. Glad to hear it was helpful.
Hi, I am going so mad with this template.
1. I can’t see pages on my mobile phone. I only see the index file on mobile.
http://mycroquis.com/2.I want to make 2 portfolio menu with each separate categorizes. But there is no option here. I tried to find out reading these many comments but many tip links you have left were not available. I also tried to use Masonry gallery menu instead but I cannot link the gallery to the top menu.
3. And this is so heavy template so it takes so much time everytime when I submit changes.
What can I do?
I tested on iPad and iPhone, and Chrome browser. I guess only IE browser is showing my pages.
I managed to separate the 2 porfolios. Please solve the problem that my pages are not showing on chrome and safari browsers.
I solved the not showing problem, too.
Hi,
Please, open a ticket at https://qode.ticksy.com/ and include your website URL with wp-admin access and our agent will check this closer and assist you there.
best, Qode
Hi, my support has expired but I need to do modifications on my website. When I go in the Pages, Visual Composer doesn’t appear anymore.
Can you help me? Thank you
Hello,
Please, send us here your website URL so we could check versions. Thanks
Qode
Thanks. It is because you’ve updated WordPress to the latest version where they added new Gutenberg editor. In order to work on a way you used to, you should update our theme to the latest version and all included plugins such as WPbakery page builder. Just note that right procedure for doing major update of Bridge is to: - first update our theme, here are instructions http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/ – then to install/activate our new Bridge Core plugin and after you could update other of our plugins. Also, make sure to have parent theme activated while doing this update. Then if you have child theme and made some modification in functions.php code of your child theme, just check if you are using any method with “qode” prefix and replace it with “bridge_qode” After this, you are able to activate child theme, too. Everything should be working well. Please, let us know how it goes.
Best regards, Qode
Hello this a question before I purchase the theme. Do you have an option in your “elements” interactive banners where you have a picture and title but when you hover your mouse over the box it flips around in an animated style? Many Thanks Jo
Hello there,
Yes, there is Interactive shortcode and here you could check how it looks like https://bridgelanding.qodeinteractive.com/elements/interactive-banner/
Best, Qode
OK Thanks for that – is there a possiblity in the theme to flip the box so it’s animated? Also do you have a list of live sites that have used your theme so I can see some examples of how people have used this? Thanks
You are welcome.
There is hover box element with flip effect you could use https://www.screencast.com/t/Lsgqs11Cw We don’t have database of customers’ websites where Bridge is used
Best, Qode
Hi,
I’ve submitted two private tickets #1972340-#2047459) time ago but no answer. Please, my client is pressuring me to solve the problem. Could you help me please.
Thanks
Anna
Hello,
Your tickets are assigned to our agents who are working on those and will assist you asap.
Best, Qode
My hosting provider just let me know that PHP 7.3 is available. Is the latest version of Bridge compatible with PHP 7.3?
Hello,
Yes, it is compatible with latest PHP version.
Best, Qode
Ninja popups not work when click on the button, but work when click on link. I already summited a ticket 20 hours ago https://qode.ticksy.com/ticket/2046317
Hello,
We assigned your ticket to our agent who will get back to you asap.
Best, Qode
The problem is not solved, I wrote in the ticket
Since your ticket is assigned to our agent, he will get back to you asap.
Qode
Hello i have problem with menu on my web – https://profiwork.sk – please check top menu. No working. Can you please fix for me. Thanks. M.
Hello,
For all menu items you’ve added same link to the homepage https://www.screencast.com/t/unplLQDiI2 Just go to menu > Appearance and add different pages or custom links you want to have. More about this you could find here http://bridge.qodeinteractive.com/documentation/6-header-setup/6-6-main-menu-navigation/6-6-1-creating-and-styling-menus/
best, Qode
