Hi,

1. Please click on WP Bakery as showing in this screenshot: https://pasteboard.co/Ik93jYg.png
and then the page will load again and you will find the Categories Tab in the right sidebar as showing in this screenshot: https://pasteboard.co/Ik94Hsi.png

2. Please go to Appearance >> Theme Options >> Portfolio >> Portfolio Archives and set the filter position from there as per your requirements: https://pasteboard.co/Ik96SR1.png

3. Please click on WP Bakery as showing in this screenshot: https://pasteboard.co/Ik93jYg.png
and then the page will load again and you will find the Featured Images Option in the right sidebar and set it from there as showing in this screenshot: https://pasteboard.co/Ik98bgl.png

If you have any issue remaining or the new issue then please contact us via our support system.

Thanks.

Hi,

Yes, The latest version of Porto WordPress 4.11.5 is fully compatible with the latest version of the WordPress 5.2.2..

Thanks.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

a.azm-social.azm-btn.azm-pill.azm-shadow-bottom.azm-whatsapp {
    color: #fff !important;
}

Thanks.

It’s work, thanks

Most Welcome!..

Hi PT-Support2,

Thanks for your reply. I’ve updated theme files and plugins to latest versions. Everything was working fine until I updated porto functionality plugin. So, I suspect there’s some conflict.

Hi PT Support2,

I found the problem. It was a conflict with plugin organizer. Thanks for the help!

Sound’s Good!..

Hi,

Can you please share your Live site URL with me here so that I’ll check and provides you the solution for it.

Thanks.

Hi,

Sorry to say that but we have not tested the weDocs plug-in with the latest Theme so we are not able to give our suggestion on it, If you want you can try this with the Theme but at your own risk as we do not provide our dedicated support for the third party plugins issues.

Thanks.

Hi,

You have to use the Porto Modal Box element and set it again and you have to add some Custom CSS as well, So I suggest you to please contact us via our support system with your site WP Admin Login details so we will set it for you on your site again.

Thanks.

anywhere in the any page, fancy text are not displaying.

Hi,

Just tested it at my end and finds it is working perfectly fine at my end, It must be the cache or any third party plugin confliction issue at your end nothing else, OR also please make sure that you have un-checked the “ultimate_fancytext” from Porto >> Speed Optimize Wizard >> JS Composer as showing in this screenshot: https://pasteboard.co/IjWmz68.png

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/08/2018. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.product_list_widget li .product-details a, .widget ul.product_list_widget li .product-details a {
    white-space: normal !important;
}

Thanks.

Hi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Thanks.

Hi,

100% WooCommerce compatible does not mean that 100% compatible with all the WooCommerce add-ons as because there are hundreds of WooCommerce add-ons and not any Theme make sure to provide the compatibility with all the add-ons, and Sorry to say that but have not tested those add-ons/plugins with the Theme so we are not able to suggest you on that, If you want you can try those at your own risk.

Thanks.

Hi,

Yes, you can by following the same steps as described here: https://themeforest.net/comments/21816848

Thanks.

Ok thank you! Sorry, one more question: If the speed optimizer is used. Can additional pages still be added, or can optimized pages be redesigned later without problem?

Hi,

After using Speed Optimizer you can create additional pages as well without problem.

Thanks.

Hi,

Please go to Blocks and create a new Block and set your geo map in it and save it, after saving Copy the block slug name by quick edit it and go to pages and edit your home page and scroll below you will find view options and under view options, you will find an option of “Banner Type”, You have to select it as “Banner Block” and paste the Block Slug name in the below-given field and just above the “Banner Type” Option you will find “Banner Position” option, Please select it as behind header and check your site after removing the browser cache.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 06/11/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi there.

Thanks for your suggestion but it didn’t work. after creating a block and adding it as banner, I got the following:

Please understand that I want something like this:

Hi,

We have to debug your site and for that you have to contact us via our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 06/11/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

I have just tested it at my end on my test site with the latest Theme and Plugins and finds it is working perfectly fine at my end, It must be the third party plugin confliction or the cache issue at your end nothing else, Please check once after deactivating all the third party plugins and check your site after removing the server, site and browser cache, I am sure your issue will solve and then again activate all the third party plugins one by one and check which one is creating an issue on your site.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 07/05/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the Icon code as per your requirements.

#mini-cart .minicart-icon:before {
content: "\f217";
font-family: "Font Awesome 5 Free" !important;
font-weight: 900;
}

Thanks.

Hi,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.woocommerce-viewing {
    display: none !important;
}

2. You can change it from Appearance >> Theme Options >> Skin >> Main Menu, Please read this article: https://smartwave.freshdesk.com/support/solutions/articles/12000057054--20-how-to-change-color-of-header-in-porto-wordpress-

Thanks.

Hi,

1. Please use the Button WP Bakery element and set it as per your requirements and use it anywhere on your site it will work for you please see this screenshot: https://pasteboard.co/IjNBe2L.png

2. Sorry to say that but this is not possible using Theme Options, You have to make it possible using Customization, If you want our Customization paid services you have to contact our Customization team or hire any developer.

OR you have to use any third party plugin for it.

Please read the below-given articles:

1. https://nayemdevs.com/show-vendor-name-single-product-page-dokan-multivendor-plugin/
2. https://nayemdevs.com/display-vendor-name/
3. https://wordpress.org/plugins/yith-woocommerce-product-vendors/
4. https://stackoverflow.com/questions/51145071/display-dokan-vendor-name-on-woocommerce-single-product-pages

Thanks.

thank you very much for the fast reply . I resolved my second question (thanks to the articles you gave).

but about the first question. I don’t know how to add a button with WP Bakery. for example. I’m on a product name and I want to add a button next to (Add To Cart) Button. can you please show me from where and how to add it ? because I’m really struggling with this and I couldn’t understand from your photo where exactly did you add the button

Hi,

No, Sorry to say that but this is not possible you can not add a button next to (Add To Cart) Button using Theme Options, It requires Customization, Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

Thanks.

Hi,

Porto WordPress is fully compatible with Dokan plugin, Please make sure that you are using the latest version of the Theme and Plugin and also once please make sure that you have set the correct setting of the Dokan plugin of not then please once confirm from plugin Author and also please once check after Activating the Parent Porto Theme and Deactivating all the third party plugins as well, Hope your issue will solve and if not then please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

Please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.

Hi,

This is because of the latest Font Awesome Icon Library, Please Install and Activate this plugin: https://wordpress.org/plugins/font-awesome/
Hope your issue will solve.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/05/2017. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.