6201 comments found.
Hi, thanks for this great theme!
I read many comments from the past years regarding the slideshow in the Portfolio Type “portfolio full screen slider” to stop autoplay. It seems deactivated now by default and I tried to activate it in the default.js file on line 2310 (slideshow: 1000,) and on line 2311 (autoplay_slideshow: true,) plus minimizing it, but unfortunately it doesn’t work. Hope this is a no brainer…and maybe even to some use for others.
Best, ice
Hello,
Inside default.js file, you should locate this functions qodefFullScreenOwlSlider and then add these two lines: autoplay:true, autoplayTimeout:5000, https://www.screencast.com/t/rEeZ8BytlnCt Then you should minimize and create default.min.js and upload both these files on your server. That should be working fine.
Select
Awesome support, thanks!
You are welcome 
Support
Select Portfolio part of
Qode Interactive
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Hi, I have this problem, the woocommerce products are not correctly aligned and the hover add to cart button is not working: https://mansalva.com.ar/35791-2/
I need a solution cause is not something that I did wrong.
Hello,
Please, just update Stockholm to the latest version 5.1.6 we released three days ago where this with hover button is fixed. And please, explain to us more about alignment so we could try to assist you. Thanks
Select
On event pages, the content is hidden at the top by the header. All other pages I used the setting to make Content be below the header. So, I tried this: .content.content_top_margin_none {padding-top: 110px !important;}
and it didn’t help.
Then I tried this, but now ALL pages have the extra space, which for most pages, is now too much space. .content .content_inner > .container > .container_inner.default_template_holder { padding-top: 144px; } How do I make it sure the event pages’ content is below the header? Here is an example page: http://previewourhoa.website/events/annual-independence-day-pool-party/Hi,
Please, reach our support team at https://select.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly investigate and assist you there.
Best, Select
Hi, I would like to change the default settings for H1-H6 headers used in the Stockholm theme, but changing the font styles doesn’t work. In Select Options – General – Fonts I choose new text color for headings and nothing happens. When I change text color for paragraph everything is ok. Could you help me?
Hello,
Please, for any question like this one, open a ticket on our support forum at https://select.ticksy.com and our agent will assist you.
Best regards, Select
I want to make an homepage with masonary grid style (similar to Gotta demo homepage) but with pictures from media gallery (not from portfolio gallery). The massonary style does not appear. The images are just placed next to eachother like a normal galery grid. What can I do to achieve the masonary style?
Hello there,
Please, for any question like this, just open a ticket at https://select.ticksy.com and include your website URL with wp-admin access and our agent will assist you there.
Best, Select
And an extra question about this grid: can I link the seperate images in this grid to an other page?
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://select.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Select
Hi there!
I have a pre-sale question if I may: is it possible to add shop categories and/or shopfilters to the mega menu?
Thanks so much in advance!
Hello,
Thank you for taking interest in our theme. Yes, you could add shop category as menu item in our theme. If there is any other doubt, we are here.
Best, Select
Hello!
One quick question, what’s the story with putting blog post URLs into a hierarchy? I have a page, example.com/blog/ with a blog page template showing posts, but the post URLs are then example.com/post-name/.
How do I get the post URLs to example.com/blog/post-name/?
Thank you
Hello,
In Settings > Permalink you could choose between different url structures https://www.screencast.com/t/RkD0RXL1G
Best, Select
I tried to put a custom but it worked for the blog post, but then the portfolio pages were wrong.
Hello,
Yes, it will affect whole web site. There is no other solution 
Best, Select
Say you’re on a portfolio page and you filter by a certain category, and click through to single portfolio page. From the single portfolio page, when you click the portfolio button at the bottom of the page to go back to the main portfolio, it resets the filtered categories. Is there a way to have that button being people back to the filtered category?
Hello,
Unfortunately, there is no option to have that
You could try with editing js file, but it will require major custom coding.
Select
Hi
I got a email from my web hosting service Siteground with the following message:
“Your account anettejoost.dk is not compatible with PHP 7.1
Unfortunately, we have noticed that your account is not compatible with PHP 7.1 due to an installed theme or plugins. Please see the list of incompatible sites below: Site: mywebsite.dk Incompatible plugins: LayerSlider WP
We STRONGLY recommend that you either delete or update the incompatible themes and plugins and then switch your version manually, using our SG Optimizer plugin.”
But I can’t delete it since I use it on my website, so if your theme or the plugins you use are not compatible with PHP 7.1 what should I do? I mean PHP 7.1 is not even the latest version ( don’t get me wrong ). Do you know if LayersSlider will be updatet to 7.1 ( I hear other having the same problems ).
Best regards Anette
Hello there Anette,
As we could see, you are not using Layer Slider there at all. But also, if you want to use it, just install latest version you got with our theme and it should be fully compatible with latest PHP version.
Best, Select
Hey, i have tried to install the theme several times and still “error comes out”. I can not Install and Activate Stockholm Core Plugin, what can i do?
Hello,
Please, open a ticket at https://select.ticksy.com/ and include your website URL with wp-admin access and they will check this closer. Thanks
Select
Hi!
I have submitted the private ticket 2 days ago, but I haven’t got answer yet. Could you help me? The number is #2042729.
Thank you in advance
Hi there,
Support agent has been informed, your ticket will be answered as soon as possible.
Best Regards, Select
Thank you!
You are welcome.
Hello, I would like to ask you when will you update the stockholm.pot file? After the last huge update some paths are wrong. For example, at the Contact page in contact detail section (Firs name, Last name…). Thanks you.
Hi there,
Thanks for writing in.
Pot file is automatically generated when the theme update is released, we are not sure why you are having issues with some labels and our support theme would need to take a closer look on the theme flies on your server so I suggest to contact them through http://select.ticksy.com.
Best Regards, Select
Hi, thank you for your answer. I understand, what you mean, but there are no fields at all in the stockholm.pot file which belong to contact detail section at Contact page (First name, Last name, Email, Message, Contact Us). At the old stockholm.pot file they was (before update), but now no. You made a huge update and now it’s not so easy to find the file with this section (before update these fields was in the contact-page.php file). Could you please add fields (contact detail section) to the .pot file or just write the paths? Thank you.
You are welcome.
Please, note that those labels are still part of pot file https://www.screencast.com/t/QWYhvVcAyRV Could you, please, recheck if those labels are in your pot file?
Select
Yes, those labels in the pot file. But those labels belong to the woocommerce check out section. There are no labels which belong to contact section (First name, Last name, Email, Message, Contact Us) at the Stockholm template “Contact page”. Now, I can’t translate the contact form which is on the contact-page.php. Could you please check the pot file? Now, I can’t translate contact form. Thank you.
Hello,
We need to ask you to reach us here support@select-themes.com so we could help you with this part. Thanks
Select
Hi there, I’m running the Kelda version which works well but I need the pages to refresh when you shift between them ( a forced refresh) to activate some of the other plug ins that I am running. Is there a shortcode for this I can add to the custom CSS? At the moment when you navigate through pages you have to do a full refresh for them to show (it’s an instagram feed plugin) Thanks!
Hi there,
There’s no option to force refresh when switching between pages, if you want to have full page load without using ajax you can disable page transitions in Theme Options > General.
Best Regards, Select
Sure thing, thank you. The fix I have found is to use the Select Instagram Feed, even though it’s not as nice to look at/use as the other one which will just have to do for now.
Hi there,
Alright, we are glad that you manage to solve this on your own.
Best Regards, Select
Hello, the contact form has disappeared from my Contact page even though I have it enabled in theme options. I’ve also updated to PHP 7.0+. Do you know what’s going on?
Hi there,
Our support need to have more details about the issue you are having so please submit a ticket with all the details and wordpress admin at http://select.ticksy.com
Also I can suggest to use contact form 7 plugin that is bundled with our theme for the contact page instead of the default theme contact template.
Best Regards, Select
Hi,
I have a strange problem… page-links or links to portfolio doen’t work in my top-menu… error 404 … individual links are working fine… as you can see here https://franzemederfoto.at/
regards
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Select
Presales Inquiry
It seems this theme is not 100% dependent on using a page builder like WP Bakery, since the theme description shows a list of quite a few shortcodes.So am I correct to understand, that your demo site layouts were created using shortcodes or are the theme demos dependent on a page builder as WP Bakery?
Thanks
Hi there,
Thank you for taking interest in our theme.
Yes, theme custom shortcodes are developed for the WPBakery page builder plugin and demo layout is dependent on this plugin.
If you don’t want to use custom theme elements you can use our blog template for example and create other pages with some other page builder.
Best Regards, Select
Hi, Is it possible to change the “Read more” text in the Simple Blog List? If yes, where?
Thank you
Hi there,
Each single post has “Excerpt” option that is used in Blog Lists.
You need to navigate to Dashboard > Posts > find and Edit single post > on this page find Screen Options > enable “Excerpt” > edit Excerpt field.
You can read more info on the following link: WPKlik: https://wpklik.com/wordpress-tutorials/wordpress-excerpt/
Best Regards, Select
Hi, I don’t want to change the summary of my post, but I want to change the text “Read more” on the button under the summary.
Thank you
Hi there,
In order to change read more label please use some translation plugin like https://wordpress.org/plugins/loco-translate/.
This way you can set “translation” for the default wordpress language but in fact you would just change the label to some other that you prefer more.
Best Regards, Select
I have 2 servers (dev/prod) that run the same configuration. On one server the Select Options in the Dashboard works just fine, on the other I can only get to the “General” options, no other options work, clicking on them only takes me right back to General Options…
I’ve beat my head against a rock trying to figure out why, the configurations of the servers are the same, yet one simply refuses to operate.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Select
Hi I have a s trange problem with the anchor menu, using this demo: https://stockholm18.select-themes.com, works fine with my topics, however if I click on the nav it doesn’t scroll smooth to the anchor section but rather springs to it, I have no idea why. In your demo it works fine, with mine it anchors to the right row ids but harsh, did I miss something?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Select
Hi! I have problem with Chrome browse. More extensive pages are not displayed. I have worked on Safari, where everything is ok. Could you tell me where is the problem?
Thank you in advance.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Select
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