11499 comments found.
app version have ???
Hey there,
Relating to your question here, I’m not quite certain I fully understand your question here. Kindly elaborate further on this.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I need to know if they have an app version of what they already have via the web, that is, that the changes made in the web are applied in the app and also that things can be done in the app and that they can see the changes also in the web version. I do not know what more detailed they need, from now on thanks
Hey there,
Thanks for the clarification.
Unfortunately, at the moment, we do not have any guidelines for converting this into a mobile app. Listify has been designed to be used for websites. You can, of course, turn it into an app, but how you do this is up to you.
You can decide to use AppPresser or customize the mobile app completely on your own. I would recommend speaking with the AppPresser support as they are the experts in converting WordPress themes into mobile apps.
If you have any questions or if I can be of any further help, please let me know
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I just saw the prices of “AppPresser” and they are ridiculous, here there are many applications of directories that has its respective website, but thank you very much, then it does not work
Hi! Just bought the theme ‘Listify’, but yet can’t find the form to create listings. The theme itself brings some auto-defined ones, but I want to use some others.
So, someone can say me in which section can I create those categories?
Thanks in advance.
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi ! Is there a way to have the search results indexed by Google, for example in the Listing Categories ? After checking Google’s cache for a buddy’s website using Listify, it seems the actual results in a Category are not picked up by the bot => probably because searches use AJAX or some form of JavaScript I guess ??
Are there any ways to fix that, or plans to do so ?
Thanks alot !
Hey there,
Relating to your question here, category pages (list of results) appear in google searches. You can also Create Static Pages for SEO
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, thanks for your answer ! What I’m refering to though is not the page in itself, but the actual results of the catefory namely the listing cards. It seems that instead of indexing said listing cards, GoogleBot only picks up the “Loading results…” phrase.
Hello, pre-sale: is it possible to log in in the live demo to see the user dashboard and adding listing functionalities?
Hey there,
Thanks for reaching out.
Unfortunately, we do not have an admin/backend demo for our Listify theme. You can however use our front-end of our demos to add listings: https://listify-demos.astoundify.com/classic/add-listing/
Let me know if you have any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Two questions:
Are there any plans to include support for the Google My Business API? All of the plugins I’ve found are intended for a single business, not a directory. It would be a great selling point if it was integrated. Being able to have business location data synced between the two, or at least import from a current up-to-date Google My Business listing would be very helpful.
Is there any discussion about allowing the listing owners to create subblog posts? Relating to my first question, being able to create posts with the latest specials, etc. that would then publish to a Google My Business post would be very desirable.
Hey there,
Relating to these requests, I would recommend that you add these as feature requests here: https://astoundify.com/listify-customer-feature-requests/
This will help us better document new features users want. Feel free to add any other features to the list there!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, is it possible to add the heading “Date” or “When” in the search bar of the home page because I want the date to be part of the search criteria of an institution ?
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I still want my refund
Hey there,
Relating to your query here, I can see that you submitted a request on this. Kindly await the reviewal of the refund.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello. In a multi language site. Has the user have to complete all languages? Can only complete one langage?
Hey there,
Relating to your question here, I’m not quite certain I fully understand your question here. However, I believe if you are using a multilingual plugin such as WPML you will have the content rendered in all languages you have set, as the site admin and can as well configure your pages to be set to different languages as this is a functionality provided by multilingual plugins. Users don’t have to submit data in different languages.
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
I installed theme and demo content. In the Admin Area Add Listing Menu is missing under Listing, how do I fix that?
Thank you!
Hey there,
Sorry for the issue.
Actually, this is not an issue brought forth by the theme. Could you possibly try out the following steps:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
Hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-purchase question, I like the the plug-ins and add-ons that your theme uses because I would like to use WooCommerce because it generally seems to be less buggy than other options. But, for the listing page itself it seems really flat compare to other similar themes that offer pretty robust options for listings to build out a profile examples: EasyBook or PlacesPro. Is there a way to have more control over the information featured on each listing? Yours is the most expensive option (buying Woo plugins plus your add-ons) so I’d like to confirm that I can add tabs or more info to the listing profile. Thank you!
Hey there,
Relating to your question here, this would really depend on the information you want to have added. Details within the listing page are rendered using widgets, of which represent different sets of information. You do not have to purchase any third-party addon to represent the default data such as Listing description. However, for features such as bookings, you would need to purchase the plugins separate from the theme as these are additional features our theme supports.
Hope this answers your question. Let me know if you have any more questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
I am interested in buying your theme to create a directory listing portal. I would like to know if your theme, there is an overwrite concept (by the time of any dupicate items listing) in listing. i.e. duplicate listing have to overwrite from different CSV files.
Thanks, Jeba
Hey Jeba,
Thanks for showing interest in our theme.
If I fully understand your question here, unfortunately as it currently stands there is no built-in functionality in the theme to avoid duplicate listings and have an overwrite instead. With that said, this is why the admin has to review and approve all listings before they are displayed on your website. This will allow you to prevent duplicate postings on your website.
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I would appreciate if you could assist ? Currently, by default order is On Hold, which is an issue as it needs manual approval, how do I change it to Order Complete after successful payment automatically instead of On Hold? Thanks.
Hey there,
In reference to your question here, please check into this article: https://docs.woocommerce.com/document/automatically-complete-orders/.
If you have any more questions, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter :slightly_smiling_face:
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have created a ticket twice but still the ticket is not visible in the tickets area.
My listings menu does not match your documentation. Also I am unable to create categories – listings from the backend. We are on a tight deadline, request your support ASAP.
I have shared all the details in the ticket.
Hey there,
Relating to your query here, we have already addressed this within your ticket and I can actually have a view of a reply from your end.
Please let us know if you have any more questions within the ticket.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre Sell Question:
Is Geo-target now possible to “Featured Listings” in results? For instance, if the user is in San Fransisco, CA all businesses that is featured only in San Francisco will automatically shown in featured listings? And so on & so forth with other cities/states?
Hey there,
Relating to your question here, unless you set a listing to be featured, this would be the only way to have the listing appear among featured listings. Here is an article outlining on some of the ways you can set listings as featured: https://listify.astoundify.com/article/512-how-does-a-listing-get-featured
You can integrate our Extended Location plugin to display businesses located near the visitors location.
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
thanks for your response John, we are interested, is extended location works only for featured items? how about for all the listings? example if we display 6 of our listings at the homepage which are based in California and if the user visit from other location will the 6 listings be replaced randomly to the users location as well? thanks!
Hey there,
Relating to your question here, the Extended Location plugin will work for all listings. The plugin uses IP-based lookups to auto-suggest where the user is located and refine listing results to only their relevant location. For results to be returned, there also needs to be listings within that users’ location.
Hope this answers your question. Let me know if you have any more questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, i am looking to buy this theme. May I know if I can limit user image upload quantity based on different user type? thanks
Hey there,
Relating to your question here, unfortunately there is no way to limit the amount of images are uploaded by the user depending on the user role using the WP Job Manager Field Editor plugin.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
How to update Listing Labels for WP Job Manager? i deactivte and?
Hey there,
Relating to your question here, you can automatically update your plugin. You just may need to update some settings for your plugins in order to authorize them to update from your website. Please make sure you have added your plugin license within the plugin settings. This is one of the steps to allow you to update.
Alternatively, please visit https://astoundify.com/account/plugin-licenses/ and click “Manage Sites” under your plugins licenses and add the domains you wish to authorize plugin updates for. Once this is done, you can then try out the update process.
Hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Perfect, thank you
Missed listings menu.
Hey there,
Sorry for the issue.
Actually, this is not an issue brought forth by the theme. Could you possibly try out the following steps:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
Hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
hi i need help, i can’t install the software and i don’t know why. isn’t the first i install a software in wordpress
i finally managed to install it and it’s clearly not what i wanted. Pay over 100$ canadian for a simple theme that directs you to other more expensive plugins and it’s not drag and drop is really annoying. i want a refund.
Hey there,
Sorry for the frustration.
Just to clarify, you don;t have to use the paid plugins for the theme to work. These plugins are only needed if you require the additional functionality provided. This information is actually indicated within our sales page. Sorry, if by any chance you missed out this information.
If you wish to proceed with a Theme refund, you will need to proceed through the proper channels and submit a refund request through Envato: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I did it. Now i wait for your answer
Quick questions. If I buy a license how many sites can I use it on? Thank you.
Hey there,
Relating to your question here, you can use the theme on as many sites as you wish, there is no restriction on how many sites can use a single license.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Ever since updating the theme, in the Listing option section I only see: Settings and Add-ons, I dont see an option to manage the listings. I’ve tried the solutions listed to other complaints, but the problem still persist. Please help!!
Hey there,
Sorry for the issue.
Actually, this is not an issue brought forth by the theme. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
If the above suggestions do not also work out for you, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Deactivating the current WP Job Manager plugin did not work. So, I went on to step #2 and #3, then it worked! Thank you!!
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